以脊髓损伤和慢性阻塞性肺病为例，介绍五维患者体验模型及其在医疗保健领域的应用。

IF 1.6 Q3 HEALTH CARE SCIENCES & SERVICES

Journal of Patient Experience Pub Date : 2024-10-30 eCollection Date: 2024-01-01 DOI:10.1177/23743735241293965

Carlos Bezos Daleske

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引用次数: 0

摘要

医疗保健行业需要一个全面的患者体验模型，这一点至关重要。本研究介绍了 IEXP 的五维模型：身体、情感、社会、文化和医疗保健。与以医院为中心的框架不同，该模型承认整体体验，这对慢性病患者至关重要。将其应用于慢性阻塞性肺病（COPD）和脊髓损伤（SCI），展示了其适应性。这种模式有利于医疗保健、患者群体、制药和医疗技术，优化了护理、政策支持、依从性和以患者为中心的技术。尽管该模式存在局限性，且以慢性病为重点，但它在塑造跨部门患者体验方面仍具有增值作用。

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The Five-Dimension Patient Experience Model and Its Applications in Healthcare Using the Example of Spinal Cord Injury and COPD.

The need for a comprehensive patient experience model across healthcare sectors is crucial. This study introduces IEXP's five-dimension model: physical, emotional, social, cultural, and healthcare. Unlike hospital-centric frameworks, this model acknowledges holistic experiences, vital for chronic conditions. Applied to chronic obstructive pulmonary disease (COPD) and spinal cord injury (SCI), it showcases its adaptability. This model benefits healthcare, patient groups, pharmaceuticals, and medical tech, optimizing care, policy support, adherence, and patient-focused tech. Despite limitations and a chronic condition focus, the model adds value in shaping patient experience cross-sector.

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来源期刊

Journal of Patient Experience HEALTH CARE SCIENCES & SERVICES-

CiteScore

2.00

自引率

6.70%

发文量

178

审稿时长

15 weeks