Information Resources Management Journal最新文献

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The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model 用户满意度对计算机媒介传播接受的影响:一个因果路径模型
IF 1.4
Information Resources Management Journal Pub Date : 1996-01-01 DOI: 10.4018/IRMJ.1996010102
A. Abdul-Gader
{"title":"The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model","authors":"A. Abdul-Gader","doi":"10.4018/IRMJ.1996010102","DOIUrl":"https://doi.org/10.4018/IRMJ.1996010102","url":null,"abstract":"An increasing number of business organizations rely on Computer-Mediated Communication Systems CMCS to enhance management communication. After identifying the underlying factor structure of CMCS user satisfaction, this study tests a causal path model that examines the impact of CMCS user satisfaction on CMCS acceptance. A structural equation modeling approach LISREL was used to analyze data from 136 CMCS users who have been using CMCS for an extended period of time. Research measurements exhibit satisfactory levels of reliability, convergence, and discriminant validity. The results indicated that satisfaction, among other determinants of CMCS acceptance, accounted for the highest variation in CMCS acceptance. Several research and organizational implications are discussed.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"9 1","pages":"17-26"},"PeriodicalIF":1.4,"publicationDate":"1996-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
Assessing the Impact of Information Centers on End-User Computing and Company Performance 评估信息中心对终端用户计算和公司绩效的影响
IF 1.4
Information Resources Management Journal Pub Date : 1996-01-01 DOI: 10.4018/IRMJ.1996010101
T. Guimaraes
{"title":"Assessing the Impact of Information Centers on End-User Computing and Company Performance","authors":"T. Guimaraes","doi":"10.4018/IRMJ.1996010101","DOIUrl":"https://doi.org/10.4018/IRMJ.1996010101","url":null,"abstract":"As company investment in end-user computing EUC grows so does the need for the organization to provide end-user support and training; encourage resource sharing; establish mechanisms for management and operational control over data resources, systems quality assurance, and resource acquisition. To satisfy these needs, many organizations have established information centers IC. ICs have been shown to be very dynamic organizations which are continuously evolving and vary dramatically from company to company in terms of location, resources available, and the types of services provided. This study surveyed 215 organizations to assess present shifts in EUC and IC activities, as well as the impact of IC performance on EUC overall company effectiveness and payoffs from EUC. The results show among other things that in many organizations the EUC support burden is being shifted to IS departments, to outsiders, and to the end-users themselves; that EUC support is indeed a requirement for overall EUC effectiveness and for the company to derive payoffs from the EUC investment","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"9 1","pages":"6-16"},"PeriodicalIF":1.4,"publicationDate":"1996-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 24
Factors Influencing Successful Implementation of Computer Based Technologies in Knowledge-Intensive Activities 影响在知识密集型活动中成功实施计算机技术的因素
IF 1.4
Information Resources Management Journal Pub Date : 1995-10-01 DOI: 10.4018/IRMJ.1995100103
G. Capaldo, M. Raffa, G. Zollo
{"title":"Factors Influencing Successful Implementation of Computer Based Technologies in Knowledge-Intensive Activities","authors":"G. Capaldo, M. Raffa, G. Zollo","doi":"10.4018/IRMJ.1995100103","DOIUrl":"https://doi.org/10.4018/IRMJ.1995100103","url":null,"abstract":"The mission of the paper is to make a contribution to increasing the understanding of implementation process of Computer Based Technologies CBTs in \"knowledge-intensive activities\", i.e. the activities that are mainly based on high technical and professional skills. A model of the organizational aspects influencing the implementation process, developed on the basis of the literature and the authors' research, is presented. On the basis of this model, the authors studied the implementation process of CBTs in software production activities of eight Italian firms, representative of industrial and service sectors. From the discussion of results of the study, implications both for the theory and for the management of the implementation process are derived.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"8 1","pages":"29-36"},"PeriodicalIF":1.4,"publicationDate":"1995-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Perceptual Congruence and Systems Development Cost Estimation 感知一致性与系统开发成本估算
IF 1.4
Information Resources Management Journal Pub Date : 1995-10-01 DOI: 10.4018/IRMJ.1995100102
A. Lederer, J. Prasad
{"title":"Perceptual Congruence and Systems Development Cost Estimation","authors":"A. Lederer, J. Prasad","doi":"10.4018/IRMJ.1995100102","DOIUrl":"https://doi.org/10.4018/IRMJ.1995100102","url":null,"abstract":"Information systems cost estimating is an important concern for information resource management. Information systems cost estimators and non-estimators those IS professionals not responsible for cost estimating have different roles, responsibilities, and objectives. They might consequently be expected to have different perceptions of the estimating process. Previous research has shown that perceptual congruence-the degree to which individuals view matters similarly-is associated with favorable organizational consequences. A study of information systems cost estimators and non-estimators at 112 organizations compared and contrasted their perceptions of the cost estimating process and its success. Estimators and non-estimators did not differ substantially in their views of the uses of the estimate, the basis for estimating, the influences on the estimate, and management practices for estimating. They did differ in their perceptions of the importance of the estimate, their satisfaction with the estimating process, their estimating accuracy, and the causes of inaccurate estimates. The similarities and differences provide implications for researchers and information resource managers.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"8 1","pages":"17-28"},"PeriodicalIF":1.4,"publicationDate":"1995-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Portfolio Theory Approach For Selecting and Managing IT Projects 选择和管理IT项目的投资组合理论方法
IF 1.4
Information Resources Management Journal Pub Date : 1995-10-01 DOI: 10.4018/IRMJ.1995100101
M. Keil, Jack T. Marchewka
{"title":"Portfolio Theory Approach For Selecting and Managing IT Projects","authors":"M. Keil, Jack T. Marchewka","doi":"10.4018/IRMJ.1995100101","DOIUrl":"https://doi.org/10.4018/IRMJ.1995100101","url":null,"abstract":"Effective IT planning remains a key issue for managers who seek to maximize the return on their investments in information systems. Managing the risks associated with investments in IT represents an important, but understudied, aspect of the IT planning process. Recognizing that individual projects carry different levels of risk, it has been suggested that managers adopt a portfolio approach toward investments in IT. Under such an approach, individual projects would be evaluated not just on their own merits but on the basis of their contribution to the overall risk of an organization's IT project portfolio. While the portfolio approach has intuitive appeal, it has been criticized for failing to provide a more direct linkage between the concepts of risk and return. In this paper, we draw upon financial portfolio theory to extend and explore the concept of a portfolio approach to managing IT project risk. In particular, we present a model that assesses an individual project in terms of its contribution to the overall risk of the IT project portfolio. The properties of the model are then examined using a simple two-project portfolio. A simulation using the model illustrates how an IT manager can take maximal advantage of the effect of diversification by selecting projects that are negatively correlated. In short, the paper demonstrates how to manage the risk/return tradeoff through careful selection of IT projects and appropriate allocation of resources among these projects.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"8 1","pages":"5-16"},"PeriodicalIF":1.4,"publicationDate":"1995-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 22
The Expert's Opinion 专家意见
IF 1.4
Information Resources Management Journal Pub Date : 1995-07-01 DOI: 10.4018/IRMJ.1994100104
Beth Green
{"title":"The Expert's Opinion","authors":"Beth Green","doi":"10.4018/IRMJ.1994100104","DOIUrl":"https://doi.org/10.4018/IRMJ.1994100104","url":null,"abstract":"INTERVIEWEE PROFILE: GE Information Services, Inc., a global leader in electronic commerce services, provides commerce express, electronic messaging, electronic data interchange, and information management services along with consulting and systems integration and implementation to link more than 25,000 businesses around the world. Headquartered in Rockville, Maryland, GE Information Services, Inc. is a subsidiary of GE, a global technology services and manufacturing company.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"8 1","pages":"32-33"},"PeriodicalIF":1.4,"publicationDate":"1995-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Disaster Recovery Planning for Information Systems 信息系统的灾难恢复计划
IF 1.4
Information Resources Management Journal Pub Date : 1995-07-01 DOI: 10.4018/IRMJ.1995070102
Sooun Lee, S. Ross
{"title":"Disaster Recovery Planning for Information Systems","authors":"Sooun Lee, S. Ross","doi":"10.4018/IRMJ.1995070102","DOIUrl":"https://doi.org/10.4018/IRMJ.1995070102","url":null,"abstract":"In a society where individuals are linked to one another through the conduits of expansive media technology, nearly everyone has experienced, or at least witnessed, the vast devastation which occurs when disaster strikes. The need for businesses to have the ability to survive when any form of disaster strikes becomes paramount as more and more US corporations are relying on data and information systems IS for performing their main operations. Authors are suggesting a five-step guideline for developing and implementing a disaster recovery plan DRP.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"56 1","pages":"18-24"},"PeriodicalIF":1.4,"publicationDate":"1995-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
The Effectiveness Of Graphic And Tabular Presentation Under Time Pressure And Task Complexity 时间压力和任务复杂性下图形和表格表达的有效性
IF 1.4
Information Resources Management Journal Pub Date : 1995-07-01 DOI: 10.4018/IRMJ.1995070103
M. Hwang
{"title":"The Effectiveness Of Graphic And Tabular Presentation Under Time Pressure And Task Complexity","authors":"M. Hwang","doi":"10.4018/IRMJ.1995070103","DOIUrl":"https://doi.org/10.4018/IRMJ.1995070103","url":null,"abstract":"Time pressure affects decision making and, therefore, should be considered in the design of decision support systems. Although long recognized as an important variable, time pressure has received little attention from information systems researchers. This research empirically tested the effects of presentation format, time pressure, and task complexity on decision performance. The objective was to determine the effective presentation format graphics or tables for the performance of tasks of varying complexities by decision makers under time pressure. Results showed that when time pressure was low, the effectiveness of the two presentation formats depended on the type and complexity of the task. With increasing time pressure graphics generally were found more advantageous. The findings add to the literature by showing the superiority of graphics over tables in supporting decision making under time pressure.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"8 1","pages":"25-31"},"PeriodicalIF":1.4,"publicationDate":"1995-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Exploring a Gap Model of Information Services Quality 信息服务质量差距模型探索
IF 1.4
Information Resources Management Journal Pub Date : 1995-07-01 DOI: 10.4018/IRMJ.1995070101
William J. Kettinger, Choong-C. Lee
{"title":"Exploring a Gap Model of Information Services Quality","authors":"William J. Kettinger, Choong-C. Lee","doi":"10.4018/IRMJ.1995070101","DOIUrl":"https://doi.org/10.4018/IRMJ.1995070101","url":null,"abstract":"Due to the growth of end-user computing, information technology IT decentralization and alternative sources of supply, the information systems IS function now serves customers that possess substantial discretion in their use and purchase of IS services. To continue to effectively deliver systems and services that IS customers perceive valuable, IS management must become expert in determining and assessing IS customers' expectations and perceptions. One important source of guidance in such a market-driven environment is to look to the service marketing and operations literature for frameworks that may permit IS to more effectively determine and convey customer value of IS services and IT. This paper outlines IS service quality improvement as a means to cope with this customer-driven IS environment. Specifically, it adapts a widely accepted conceptual \"gap\" model from the marketing field as a framework for IS service quality management. This model has as its premise that service quality improvement is a continual process of determining and comparing customer expectations and perceptions and, then, modifying products and services based on the results of this assessment. Applications of this model in both research and practice are discussed.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"8 1","pages":"5-17"},"PeriodicalIF":1.4,"publicationDate":"1995-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 44
Systems Theory and Information Resources Management: Integrating Key Concepts 系统理论与信息资源管理:整合关键概念
IF 1.4
Information Resources Management Journal Pub Date : 1995-04-01 DOI: 10.4018/IRMJ.1995040101
R. McLeod
{"title":"Systems Theory and Information Resources Management: Integrating Key Concepts","authors":"R. McLeod","doi":"10.4018/IRMJ.1995040101","DOIUrl":"https://doi.org/10.4018/IRMJ.1995040101","url":null,"abstract":"Since the introduction of the computer as a business tool some forty years ago, its role in the firm has become increasingly complex. In the middle of this evolving complexity is the person who has the greatest responsibility for computer use in the firm-the chief information officer, or CIO. The 1980s saw an ascension in the CIO's status within the firm, reaching a position of parity with vice presidents of other functional areas. The 1990s, however, are seeing indications that the CIO's responsibility is eroding. Firms are beginning to pursue strategies that disburse more and more of their information resources throughout the organizational units, and give information processing responsibilities to outsourcers. If firms are to engage in strategic planning for their information resources and engage in information resources management, there must be a clear understanding of the forces that influence computer use and the role of the CIO in managing these forces. As a means of achieving such an understanding, the author explores the possible application of systems theory. The result is a normative structure that makes it possible to evaluate the extent to which a firm practices information resources management, and to project future trends in the role of such component elements as the CIO and the information systems unit","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":"8 1","pages":"5-15"},"PeriodicalIF":1.4,"publicationDate":"1995-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 26
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