用户满意度对计算机媒介传播接受的影响:一个因果路径模型

IF 1.1 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE

Information Resources Management Journal Pub Date : 1996-01-01 DOI:10.4018/IRMJ.1996010102

A. Abdul-Gader

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引用次数: 23

摘要

越来越多的商业组织依靠计算机中介通信系统(CMCS)来加强管理沟通。本研究在确定了CMCS用户满意度的潜在因素结构后，检验了CMCS用户满意度对CMCS接受度影响的因果路径模型。结构方程建模方法LISREL用于分析136名长期使用CMCS的CMCS用户的数据。研究测量显示令人满意的信度，收敛和判别效度水平。结果表明，满意度，在CMCS接受的其他决定因素中，占CMCS接受的最大变化。讨论了若干研究和组织意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model

An increasing number of business organizations rely on Computer-Mediated Communication Systems CMCS to enhance management communication. After identifying the underlying factor structure of CMCS user satisfaction, this study tests a causal path model that examines the impact of CMCS user satisfaction on CMCS acceptance. A structural equation modeling approach LISREL was used to analyze data from 136 CMCS users who have been using CMCS for an extended period of time. Research measurements exhibit satisfactory levels of reliability, convergence, and discriminant validity. The results indicated that satisfaction, among other determinants of CMCS acceptance, accounted for the highest variation in CMCS acceptance. Several research and organizational implications are discussed.

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来源期刊

Information Resources Management Journal INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

3.60

自引率

7.10%

发文量

期刊介绍： Topics should be drawn from, but not limited to, the following areas, with major emphasis on the managerial and organizational aspects of information resource and technology management: •Application of IT to operation •Artificial intelligence and expert systems technologies and issues •Business process management and modeling •Data warehousing and mining •Database management technologies and issues •Decision support and group decision support systems •Distance learning technologies and issues •Distributed software development •E-collaboration •Electronic commerce technologies and issues •Electronic government •Emerging technologies management