The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 1996-01-01 DOI:10.4018/IRMJ.1996010102

A. Abdul-Gader

引用次数: 23

Abstract

An increasing number of business organizations rely on Computer-Mediated Communication Systems CMCS to enhance management communication. After identifying the underlying factor structure of CMCS user satisfaction, this study tests a causal path model that examines the impact of CMCS user satisfaction on CMCS acceptance. A structural equation modeling approach LISREL was used to analyze data from 136 CMCS users who have been using CMCS for an extended period of time. Research measurements exhibit satisfactory levels of reliability, convergence, and discriminant validity. The results indicated that satisfaction, among other determinants of CMCS acceptance, accounted for the highest variation in CMCS acceptance. Several research and organizational implications are discussed.

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用户满意度对计算机媒介传播接受的影响:一个因果路径模型

越来越多的商业组织依靠计算机中介通信系统(CMCS)来加强管理沟通。本研究在确定了CMCS用户满意度的潜在因素结构后，检验了CMCS用户满意度对CMCS接受度影响的因果路径模型。结构方程建模方法LISREL用于分析136名长期使用CMCS的CMCS用户的数据。研究测量显示令人满意的信度，收敛和判别效度水平。结果表明，满意度，在CMCS接受的其他决定因素中，占CMCS接受的最大变化。讨论了若干研究和组织意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.