{"title":"Information Systems Outsourcing by Large American Industrial Firms: Choices and Impacts","authors":"J. Collins, Robert Millen","doi":"10.4018/IRMJ.1995010101","DOIUrl":"https://doi.org/10.4018/IRMJ.1995010101","url":null,"abstract":"Outsourcing is one of the most widely discussed topics in information systems today. Yet, in spite of a number of articles describing the experiences of individual firms, little is known about outsourcing in general. To address this, a survey was mailed to the CIO or equivalent of the 500 largest industrial firms in the United States. The results from the 110 responses received indicate the extent and effects of outsourcing among users of such services. The survey also collected data about the outsourcing plans of nonusers. The survey provided information about the planning and implementation issues encountered, benefits achieved, and impact on performance. This study is a benchmark of current outsourcing practice. In addition, this study tests some commonly accepted assumptions about the reasons for outsourcing, and the effects of outsourcing on the firm","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1995-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Local Area Network Adoption: An Empirical Assessment","authors":"Mary C. Jones, K. Arnett, R. W. Ellis","doi":"10.4018/IRMJ.1994100102","DOIUrl":"https://doi.org/10.4018/IRMJ.1994100102","url":null,"abstract":"Local area networks LANs fill organizations' need to efficiently and quickly transfer information within their boundaries. There are a variety of factors firms consider when adopting LANs such as characteristics of the LAN e.g., operating speed and cost of operation, ease of installation, and vendor provided support during and after the LAN installation. Not all firms adopt LANs for the same reasons, thus the importance placed on these dimensions varies from firm to firm. This study examines the relationship between the importance placed on dimensions of the adoption process and organizational characteristics such as size, degree of centralization, complexity, and information systems maturity. Results indicate that the extent of information systems maturity in a firm has the most influence on the priority placed on various adoption dimensions. For example, more mature firms place a greater priority on tangible LAN characteristics than do less mature firms. Findings provide a framework in which to begin to understand the organizational nature of the LAN adoption decision.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"End-User's Disconfirmed Expectations and the Success of Information Systems","authors":"Jinjoo Lee, Sang-Hoon Kim, Kunsoo Suh","doi":"10.4018/IRMJ.1994100103","DOIUrl":"https://doi.org/10.4018/IRMJ.1994100103","url":null,"abstract":"Noting considerable alienation or dissatisfaction on the part of computer users, MIS literature has looked at a variety of social science techniques, including consumer satisfaction theory, for solutions to these problems. The dominant model of consumer satisfaction and dissatisfaction has been based on the disconfirmation of expectations paradigm. However, a critique of the disconfirmation of expectations model shows that using predictive expectation as a comparison standard reveals a number of conceptual and empirical problems. To overcome these problems, this paper suggests desired expectations as an alternative comparison standard. This paper proposes a desired expectations model of end-user computing EUC success that describes that the success of EUC be determined by the discrepancy between end-user desires and actual performance of information systems. Analysis of data from 150 end-users in Korean business firms shows that attitudinal measures of EUC success i.e., overall user satisfaction and perceived usefulness were significantly influenced by the level of discrepancy. This empirical result supports the assumption that the success of EUC depends on how end-users perceive the actual performance of information systems in the context of what they want","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modeling the Development and Use of Strategic Information Systems","authors":"F. D. Tuggle, H. Napier","doi":"10.4018/IRMJ.1994100101","DOIUrl":"https://doi.org/10.4018/IRMJ.1994100101","url":null,"abstract":"The successful adoption of a strategic information system SIS is shown to hinge upon a favorable decision to develop a SIS and on a favorable decision to use the developed SIS. A model is exhibited that integrates the factors that lie behind these two separable but linked decisions, and the model receives preliminary explication. The model organizes concisely much of the relevant research literature. Two case studies, one of a successful adoption decision and one for which a SIS has not been well received by the marketplace, provide an initial corroboration of the model.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475771","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User Participation, Management Support and System Types","authors":"E. Garrity","doi":"10.4018/IRMJ.1994070103","DOIUrl":"https://doi.org/10.4018/IRMJ.1994070103","url":null,"abstract":"This paper explores user participation in the systems development process and examines this variable in relation to the type of system under development. Prior user participation research has not shown conclusive support for its impact on system success. Ives and Olson 1984 have suggested that much of the prior research on user involvement/participation has not been strongly grounded in theory. Using Simon's 1965 model of decision-making together with Zmud's 1983 typology of systems, it is hypothesized that user participation's impact on perceived usefulness should be greater for the more unstructured non-programmed decision-based systems than for transaction processing systems. This paper thus tests for moderating influences by system type. This study provides evidence that system type or problem type is an important moderating variable between user participation and perceived usefulness.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Structural Equation Model Of End-User Satisfaction With A Computer-Based Medical Information System","authors":"J. W. Henry, R. W. Stone","doi":"10.4018/IRMJ.1994070102","DOIUrl":"https://doi.org/10.4018/IRMJ.1994070102","url":null,"abstract":"The research presents a theoretical model linking computer self-efficacy and outcome expectancy in a positive fashion to end-user perceptions of satisfaction with an information system. Further, the model proposes that the antecedents of management support, ease of system use, and end-user previous computer experience all have similar positive, meaningful impacts on both computer self-efficacy and outcome expectancy. The theoretical model is tested using 384 responses from hospital staff members of a large, nonprofit hospital in the southeastern United States. The empirical technique used is structural equations with latent variables. The results of the analysis verify the model and indicate that it provides a reasonable representation of end-user satisfaction with an information system. Specifically, the empirical results show that management support, ease of system use, and end-user previous computer experience all have significant, positive impacts on both computer self-efficacy and outcome expectancy. Computer self-efficacy and outcome expectancy are shown to have significant and positive influences on end-user system satisfaction. From these results, managerial implications and future directions for research are discussed.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Empirical Reassessment of the Measure of Information System Sophistication","authors":"H. Chang, Eldon Y. Li, John C. Rogers","doi":"10.4018/IRMJ.1994070101","DOIUrl":"https://doi.org/10.4018/IRMJ.1994070101","url":null,"abstract":"For over a decade, Richard Nolan's stage model on the assimilation of information system IS technology has received a significant amount of attention from both academicians and practitioners. The existing empirical studies addressing aspects of the stage model have shown mixed results. This might be due to the inability of the existing questionnaires in capturing the essence of the stage model. To provide added perspective, this study adapted Nolan's stage benchmarks to develop and test a questionnaire which seems to better capture the essence of the stage model than the existing ones. One hundred and twenty-three companies participated in the study. The results indicated that the instrument possesses reliability and validity in measuring the stages of IS sophistication. The DP-expenditure benchmark was confirmed to have no discriminating power between IS growth stages. It was found that 1 DP expenditures of most firms grow less than the rate of sales growth regardless of the stage of IS growth, 2 the higher the ratio of EDP/MIS budget to sales, the higher the growth of DP expenditure, 3 a company with a higher applications-portfolio stage tends to have a higher DPplanning-and-control or user-awareness stage, and vice versa, 4 a company with a higher technology stage or a higher DP-organization stage does not necessarily have a higher applications-portfolio, DP-planning-and-control, or userawareness stage, and 5 the composite average of the five benchmarks excluding the DP-expenditure one appears to represent the overall status of an organization's IS sophistication and may be used by prospective researchers as a relative measure to compare stages of IS growth between two or more organizations","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70476054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Changes in Motivation of I.S. Managers: Comparison Over a Decade","authors":"J. Couger, Edward B. Oppermann, Donald L. Amoroso","doi":"10.4018/IRMJ.1994040101","DOIUrl":"https://doi.org/10.4018/IRMJ.1994040101","url":null,"abstract":"A research study on motivation perceptions of I.S. managers was conducted in 1978. It was replicated in 1990. Comparisons between the two groups revealed that growth need and motivation potential of the job are not significantly different. Satisfaction levels changed positively -both satisfaction with supervision and pay satisfaction were significantly higher in 1990. General satisfaction was relatively unchanged as was social need. There were gender differences; social need for females continued to be significantly lower. The differences in growth need by gender disappeared, however. Female managers were less satisfied than males in 1990, for all three satisfaction categories. Although growth need and the job's motivating potential were well matched for both males and females on the average, there were cases of individuals whose jobs were not sufficiently rich. An analytical framework is provided for enhancing an individual's job in these cases of mismatch","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Changing Roles of the Systems Analyst","authors":"D. Graf, M. Misic","doi":"10.4018/IRMJ.1994040102","DOIUrl":"https://doi.org/10.4018/IRMJ.1994040102","url":null,"abstract":"The role of the systems analyst continues to be integral to the backbone of the organization-the organization's information system. The nature of the systems analysts' activities and work environment has undergone many changes in recent years. A more computer literate user community, new systems innovations, and a move toward cooperative systems development have contributed to these changes. This study attempted to develop and clarify the roles of the systems analyst based upon the frequency of selected systems analyst activities within the context of human relationships encountered by the systems analyst.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cross-Fertilization of Knowledge: The Case of MIS and its Reference Disciplines","authors":"S. Westin, Chai Kim, Matthew H. Roy","doi":"10.4018/IRMJ.1994040103","DOIUrl":"https://doi.org/10.4018/IRMJ.1994040103","url":null,"abstract":"This study examines the characteristics of cross-fertilization of knowledge of MIS and its related disciplines. The examination is conducted from the perspective of two significantly different models of scientific development. These are the internalist model and the externalist model. Citation data is used to develop a cross-fertilization network of scientific disciplines. The patterns of knowledgesharing among the disciplines are studied. MIS and its reference disciplines are analyzed in terms of the degree to which they remain open to the ideas of other fields. Results indicate that the patterns of cross-fertilization vary greatly among these scientific fields. This suggests that no one model of scientific development serves to describe adequately MIS and its related disciplines. The status of MIS as a scientific discipline is discussed. The authors argue that the multifaceted nature of MIS should be re-conceptualized as progress from multiple directions.","PeriodicalId":44735,"journal":{"name":"Information Resources Management Journal","volume":null,"pages":null},"PeriodicalIF":1.4,"publicationDate":"1994-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70475935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}