MAP (Jurnal Manajemen dan Administrasi Publik)最新文献_第6页

KUALITAS DAN KEPUASAN MASYARAKAT TEHADAP PELAYANAN ADMINISTRASI BPJS KANTOR CABANG TUBAN 人民对BPJS行政服务的质量和满足

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-07-05 DOI: 10.37507/MAP.V4I2.320

Jurnalmap Map, Yusdhitira Christiono, H. Susanto, Arini Sulistyowati

引用次数: 0

EFEKTIFITAS PENYALURAN KREDIT USAHA RAKYAT (KUR) TANI BNI CABANG BOJONEGORO MELALUI KINERJA COLLECTION AGENT (CA) TERHADAP PRODUKTIFITAS PETANI 将农民信贷(库尔)农民BNI分支BOJONEGORO通过对农民生产率的收集代理(CA)发挥作用

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-07-05 DOI: 10.37507/MAP.V4I2.316

Jurnalmap Map, Muhammad Haris Romadloni Syukron, H. Susanto, Arini Sulistyowati

{"title":"EFEKTIFITAS PENYALURAN KREDIT USAHA RAKYAT (KUR) TANI BNI CABANG BOJONEGORO MELALUI KINERJA COLLECTION AGENT (CA) TERHADAP PRODUKTIFITAS PETANI","authors":"Jurnalmap Map, Muhammad Haris Romadloni Syukron, H. Susanto, Arini Sulistyowati","doi":"10.37507/MAP.V4I2.316","DOIUrl":"https://doi.org/10.37507/MAP.V4I2.316","url":null,"abstract":"The purpose of this study is to describe the effectiveness of the distribution of KUR Tani which consists of five aspects, namely aspects of program targets accuracy, aspects of timeliness, aspects of the accuracy of the amount of money received by customers, aspects of credit load accuracy and aspects of procedure accuracy and farmer productivity and Collection performance Agent (CA). This type of research is explanatory research and the approach in this study uses a quantitative approach. The population in this study were all customers who used the KUR Tani program at BNI Bojonegoro Branch, which were recorded accumulatively until September 2019, amounting to 4085 people. The sampling technique uses the Simple Random Sampling method with the calculation of the Slovin formula obtained a sample of 98 customers. Data analysis uses path analysis. The results showed that the effectiveness of KUR Tani distribution consisting of 5 aspects above directly affected the performance of Collection Agent (CA) in Bojonegoro Regency. Only aspects of the accuracy of the program's objectives do not significantly influence the Performance Collection Agent (CA).Keywords: effectiveness, performance, productivity","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"41 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126992538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

PENGARUH KUALITAS PEYANANAN KESEHATAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RSUD PURI HUSADA TEMBILAHAN ÔÇô INDRAGIRI HILIR 健康护理质量对下游HUSADA hut OCo INDRAGIRI住院病人满意度的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-07-05 DOI: 10.37507/MAP.V4I2.312

Jurnalmap Map, Ervis Pratika, H. Susanto, Esa Wahyu Endarti

{"title":"PENGARUH KUALITAS PEYANANAN KESEHATAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RSUD PURI HUSADA TEMBILAHAN ÔÇô INDRAGIRI HILIR","authors":"Jurnalmap Map, Ervis Pratika, H. Susanto, Esa Wahyu Endarti","doi":"10.37507/MAP.V4I2.312","DOIUrl":"https://doi.org/10.37507/MAP.V4I2.312","url":null,"abstract":"This study aims to describe the effect of the quality of health services on inpatient satisfaction at RSUD Puri Husada Tembilahan. This type of research is explanatory research (explanatory research). Data collection techniques using a questionnaire (questionnaire), Observation (Observation) and Documentation. Determination of the sample of this study uses the incidental sampling method that is taking patients who need services at RSUD Puri Husada Tembilahan. The results of the study using a partial test (t test) found that the independent variables, namely responsiveness, assurance, physical evidence, attention and reliability partially significant effect on the dependent variable, namely patient satisfaction in RSUD Puri Husada Tembilahan, Indragiri Hilir Regency. From the F test results obtained an F count of 19,029 and a significance level of 0,000. Because the significance level is 0,000 <0.05, the hypothesis is accepted. This means that responsiveness, guarantees, physical evidence, attention and reliability together have a significant effect on patient satisfaction at RSUD Puri Husada Tembilahan, Indragiri Hilir Regency.Keywords: satisfaction, responsiveness, guarantee, physical evidence, attention, reliability.","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"85 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123587198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

EFEKTIVITAS PELAYANAN PASIEN TB DENGAN STRATEGI DIRECTLY OBSERVED TREATMENT SHORT-COURSE (DOTS) DI PUSKESMAS SOKO KABUPATEN TUBAN 结核病患者服务的成效，在TUBAN SOKO区直接观察短期课程的战略

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-07-05 DOI: 10.37507/MAP.V4I2.317

Jurnalmap Map, Nourca Anggun Frenanda, H. Susanto, Arini Sulistyowati

{"title":"EFEKTIVITAS PELAYANAN PASIEN TB DENGAN STRATEGI DIRECTLY OBSERVED TREATMENT SHORT-COURSE (DOTS) DI PUSKESMAS SOKO KABUPATEN TUBAN","authors":"Jurnalmap Map, Nourca Anggun Frenanda, H. Susanto, Arini Sulistyowati","doi":"10.37507/MAP.V4I2.317","DOIUrl":"https://doi.org/10.37507/MAP.V4I2.317","url":null,"abstract":"The purpose of this study was to determine the effectiveness of TB patient services with the DOTS strategy at the Soko Public Health Center in Tuban Regency when viewed from a process approach. This study uses a qualitative method with a descriptive approach through interviews, observation and documentation. Based on the results of the study, it can be concluded that in terms of effectiveness in terms of the process approach there are still a number of indicators that are not appropriate and do not support the effectiveness itself, the spirit of work is still lacking, there is no reward system that stimulates the leadership to work for the creation of working groups that effective, the absence of effort from individuals and organizations in achieving goals, conflicts that occur are always resolved with reference to the interests of the organization. Some indicators that have been supportive, namely in terms of superiors' attention to employees, mutual trust and communication between leaders and employees have been said to be good, there has been decentralization in decision making as well as vertical and horizontal communication. Because there are still some indicators that do not yet support the service is not yet effective.","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133416209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA PENYULUH KB TERHADAP KUALITAS LAYANAN KADER DI KECAMATAN SUKOSEWU KABUPATEN BOJONEGORO 分析因素影响计划工作人员在BOJONEGORO区SUKOSEWU街上的服务质量

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-07-05 DOI: 10.37507/MAP.V4I2.318

Jurnalmap Map, Sundari, H. Susanto, Arini Sulistyowati

{"title":"ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA PENYULUH KB TERHADAP KUALITAS LAYANAN KADER DI KECAMATAN SUKOSEWU KABUPATEN BOJONEGORO","authors":"Jurnalmap Map, Sundari, H. Susanto, Arini Sulistyowati","doi":"10.37507/MAP.V4I2.318","DOIUrl":"https://doi.org/10.37507/MAP.V4I2.318","url":null,"abstract":"The purpose of this study was to directly analyze the influence of motivation, competence, and training factors on the performance of family planning counselors. To analyze the influence of indirect factors of competence motivation, training on the performance of family planning counseling through the quality of cadre services. This type of research is explanatory research. This research uses a quantitative research approach. The population of this research is all family planning program cadres in Sukosewu sub-district. Bojonegoro with 116 people. Sampling technique using total sampling so that the sample in this study was 116 people. To do data analysis using path analysis. The results showed that motivation, competence and training directly had a significant effect on the performance of family planning counselors in Sukosewu District, Bojonegoro Regency. Competency motivation has an influence on the performance of family planning counseling through the quality of cadre services. Only training variables that have no influence on the quality of cadre services in Sukosewu District, Bojonegoro Regency through the performance of family planning counseling.Keywords: motivation, competence, training, performance, service quality","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121956846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

EFEKTIFITAS PROGRAM KELUARGA BERENCANA KONTAP PRIA KECAMATAN KASIMAN KABUPATEN BOJONEGORO 计划生育计划与博jonegoro地区的男性议会会议的有效性

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-07-05 DOI: 10.37504/map.v4i2.314

Jurnalmap Map, Heni Indarti, H. Susanto, Arini Sulistyowati

引用次数: 0

PELAYANAN INSTALASI FARMASI POLI RAWAT JALAN TERHADAP INDEKS KEPUASAN PASIEN KLINIK RAWAT INAP UTAMA PEMUDA BOJONEGORO pojonegoro青年住院诊所患者满意率很高

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-07-05 DOI: 10.37507/MAP.V4I2.319

Jurnalmap Map, Yuli Setiyanto, H. Susanto, Arini Sulistyowati

{"title":"PELAYANAN INSTALASI FARMASI POLI RAWAT JALAN TERHADAP INDEKS KEPUASAN PASIEN KLINIK RAWAT INAP UTAMA PEMUDA BOJONEGORO","authors":"Jurnalmap Map, Yuli Setiyanto, H. Susanto, Arini Sulistyowati","doi":"10.37507/MAP.V4I2.319","DOIUrl":"https://doi.org/10.37507/MAP.V4I2.319","url":null,"abstract":"The purpose of this study is to describe the level of community satisfaction as a service user based on the Ministry of Education and Culture No. 14 of 2017. Nine elements that are used as indicators of measuring community satisfaction with public service providers are requirements, systems, mechanisms and procedures, completion time, fees / rates, Product specifications for types of services, Competence of implementers, Behavior of implementers, Handling of complaints, Suggestions and input, Services and Infrastructure. This study uses a descriptive method with a quantitative approach, the study population is outpatient poly patients who redeem prescription drugs and meet the sampling criteria in the Pharmacy Installation, sampling techniques using non-probability sampling methods by means of purposive sampling where the determination of the sample with special consideration so that it is suitable to be made sample. Calculation of the Community Satisfaction Index of service units in the Bojonegoro Youth Main Inpatient Clinic obtained a value of 74.49 that falls into the category of service quality C and the performance of the service unit falls into the unsatisfied category.Keywords: health services, community satisfaction index.","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"199 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115694564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGARUH MUTASI DAN BUDAYA ORGANISASI TERHADAP KINERJA GURU DI SMP NEGERI 8 KOTA PROBOLINGGO 组织突变和文化对PROBOLINGGO市公立中学教师表现的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-04-20 DOI: 10.37507/MAP.V4I1.309

Jurnalmap Map, Rudito

引用次数: 1

IMPLEMENTASI KEBIJAKAN PENGANGKATAN APARATUR SIPIL NEGARA DALAM JABATAN STRUKTURAL DI KABUPATEN INDRAGIRI HILIR PROVINSI RIAU

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-04-20 DOI: 10.37507/MAP.V4I1.304

Jurnalmap Map, Herawati, Sri Mulyani, H. Susanto

{"title":"IMPLEMENTASI KEBIJAKAN PENGANGKATAN APARATUR SIPIL NEGARA DALAM JABATAN STRUKTURAL DI KABUPATEN INDRAGIRI HILIR PROVINSI RIAU","authors":"Jurnalmap Map, Herawati, Sri Mulyani, H. Susanto","doi":"10.37507/MAP.V4I1.304","DOIUrl":"https://doi.org/10.37507/MAP.V4I1.304","url":null,"abstract":"This study aims to describe the implementation of the policy of appointing state civil servants in structural positions and the factors that influence them in Indragiri Hilir Regency. This research uses descriptive qualitative research and data collection with in-depth interviews. The process of implementing ASN appointment in Indragiri Hilir Regency there are 5 stages including planning, announcement, registration, selection and appointment. Planning is carried out based on the proposed workforce needs and the slack of officials in the region which are forwarded to each agency. The announcement phase was carried out by the Baperjakat Team after it was discovered that the SKPD needed employees and had been scheduled beforehand. The registration and selection stage for the appointment of the State Civil Apparatus in Indragiri Hilir Regency is the core stage in the appointment process. The final stage in the process of appointing a State Civil Apparatus in a position in Indragiri Hilir Regency is the appointment stage. This stage was carried out after the ASN candidate had carried out the examination and was declared eligible to become a State Civil Apparatus.Keywords: appointment, state civil apparatus","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127469377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGARUH KARAKTERISTIK INDIVIDU, PENGALMAN KEREJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI KANTOR BALAI BESAR KARANTINA PERTANIAN SURABAYA 个人特征、工作和工作环境对泗水农业检疫大厅工作人员的工作表现的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2021-04-20 DOI: 10.37507/MAP.V4I1.307

Jurnalmap Map, Mohammad Samsul Hedar

{"title":"PENGARUH KARAKTERISTIK INDIVIDU, PENGALMAN KEREJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI KANTOR BALAI BESAR KARANTINA PERTANIAN SURABAYA","authors":"Jurnalmap Map, Mohammad Samsul Hedar","doi":"10.37507/MAP.V4I1.307","DOIUrl":"https://doi.org/10.37507/MAP.V4I1.307","url":null,"abstract":"This research was conducted at the Office of the Surabaya Agricultural Quarantine Center with a population of 286 people, the number of research samples was 166 people. The research objective is to describe and determine whether individual characteristics, work experience, work environment have an influence either simultaneously or partially on the performance of the employees of the Surabaya Agricultural Quarantine Office. Furthermore, to determine which variables among individual characteristics, work experience, work environment have a dominant influence on the performance of the employees of the Surabaya Agricultural Quarantine Office. This type of research used in this research is explanatory research. The approach in this research uses a quantitative approach. The results show that simultaneously, individual characteristics, work experience and work environment have a significant influence on employee performance. Partially, individual characteristics, work experience and work environment have a significant influence on employee performance and work experience has a dominant influence on employee performance. Keywords: individual characteristics, work experience, work environment, employee performance","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"168 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114422627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0