分析因素影响计划工作人员在BOJONEGORO区SUKOSEWU街上的服务质量

Jurnalmap Map, Sundari, H. Susanto, Arini Sulistyowati
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引用次数: 1

摘要

本研究旨在直接分析计划生育咨询师的动机、胜任力和培训因素对其绩效的影响。通过干部服务质量分析胜任力激励、培训等间接因素对计划生育咨询绩效的影响。这种类型的研究是解释性研究。本研究采用定量研究方法。本研究对象均为苏科塞坞街道计划生育干部。Bojonegoro有116人。抽样技术采用总抽样使本研究的样本为116人。使用路径分析进行数据分析。结果表明,动机、能力和培训直接影响博永内哥罗县苏科塞乌区计划生育咨询师的工作绩效。胜任力激励通过干部服务质量对计划生育咨询绩效产生影响。仅培训对Bojonegoro县苏高塞武区干部服务质量无影响的变量,通过绩效计划生育咨询。关键词:动机,胜任力,培训,绩效,服务质量
本文章由计算机程序翻译,如有差异,请以英文原文为准。
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA PENYULUH KB TERHADAP KUALITAS LAYANAN KADER DI KECAMATAN SUKOSEWU KABUPATEN BOJONEGORO
The purpose of this study was to directly analyze the influence of motivation, competence, and training factors on the performance of family planning counselors. To analyze the influence of indirect factors of competence motivation, training on the performance of family planning counseling through the quality of cadre services. This type of research is explanatory research. This research uses a quantitative research approach. The population of this research is all family planning program cadres in Sukosewu sub-district. Bojonegoro with 116 people. Sampling technique using total sampling so that the sample in this study was 116 people. To do data analysis using path analysis. The results showed that motivation, competence and training directly had a significant effect on the performance of family planning counselors in Sukosewu District, Bojonegoro Regency. Competency motivation has an influence on the performance of family planning counseling through the quality of cadre services. Only training variables that have no influence on the quality of cadre services in Sukosewu District, Bojonegoro Regency through the performance of family planning counseling.Keywords: motivation, competence, training, performance, service quality
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