{"title":"How radical KM is knowledge management: Referencing ISO knowledge management systems—requirements standard 30401","authors":"Stephanie Barnes","doi":"10.1177/02663821221097875","DOIUrl":"https://doi.org/10.1177/02663821221097875","url":null,"abstract":"Creativity has an important role to play in knowledge management in the 21st century, and helping organizations and people cope with the VUCA (volatile, uncertain, complex, ambiguous) world we live in, Radical Knowledge Management (Radical KM) meets that need. This article uses the ISO Knowledge Management Systems—Requirements Standard 30401 (2018) as a framework for explaining how Radical KM and creativity are already a part of knowledge management, but has been unacknowledged until now. Additionally, the paper provides a process for determining when, in a KM process or activity, creativity can be applied and provides factors used in determining what the creative intervention looks like.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"51 - 55"},"PeriodicalIF":0.0,"publicationDate":"2022-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43652465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Elizabeth Holmes and Theranos: A play on more than just ethical failures","authors":"Medina Williams","doi":"10.1177/02663821221088899","DOIUrl":"https://doi.org/10.1177/02663821221088899","url":null,"abstract":"Elizabeth Holmes promised a revolution in blood testing protocols by building innovative technology and process efficiencies in an industry ripe for disruption. Along with Ramesh Balwani, she recruited investors under the guise of these promises and raked in millions of dollars in addition to lucrative private partnerships to bring her vision for the company, Theranos, to fruition. Behind the scenes, the enforcement of strict codes of secrecy left many in the scientific community skeptical of such claims as the company chose to abandon standard procedures including peer review. Additionally, the company initially employed a “board of advisors” versus a board of directors, with many of the members sourced from previously held positions of power in business and the military. Members of the news press soon joined in on the skepticism, and the company began to implode in 2014. Two key whistleblowers emerged, one of which had a familial relationship with a key Theranos backer and member of the advisory board. Lawsuits from investors followed and applicable regulatory authorities began investigations. Inquiries by three separate government bodies resulted in charges of conspiracy and several counts of wire fraud levied on both Ms. Holmes and Mr. Balwani in addition to suspension of the company’s licensure. The Theranos saga reads as an ethical tragedy that had an opportunity to be anything but.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"23 - 31"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41530329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ubiquitous information","authors":"Luke Tredinnick","doi":"10.1177/02663821221088893","DOIUrl":"https://doi.org/10.1177/02663821221088893","url":null,"abstract":"Information has a mercurial relationship with its scarcity. While in principle information is not depleted in its use, scarcity nevertheless plays an important role in competitive advantage; well-known facts-of-the-matter provide fewer opportunities than those that are less widely known. This is of course part of the justification for restricting insider trading. Imposed scarcity also contributes to information’s commercial value and this has been the basis for restricting circulation and reproduction through copyright since the Statute of Anne. However, Information is not naturally scarce; hard to come-by, once created, it tends to proliferation. Information can be widely circulated without diminishing its intrinsic usefulness or meaning. Therefore while the volume of recorded information created, stored and used grows dayby-day, its relative importance to competitive advantage has not declined accordingly; more information creates greater value in the ever finer distinction between states of competitive intelligence. It is tempting to argue that information creates value in and of itself, perhaps enabling the circumstances for its own proliferation by creating ever-growing demand for information. Among the many qualities complicating the value of information highlighted by Pijpers (2012) are the following:","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"9 - 11"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41486291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Editorial: Serendipity and information discovery","authors":"Luke Tredinnick, Claire Laybats","doi":"10.1177/02663821221088892","DOIUrl":"https://doi.org/10.1177/02663821221088892","url":null,"abstract":"It is somewhat paradoxical to imagine not only that serendipity can have an important role in information discovery, but that may also be able to nurture serendipitous events. By its nature serendipity implies the kinds of chance or coincidence that are beyond self-conscious engineering. It also implies a haphazard approach to information organisation and discovery that runs counter to the well-drilled training of information of professionals in the organisation, classification, and categorisation of information. Yet the role of serendipity in information retrieval has been recognised for decades, and when managing the highly structured data sets of the contemporary digital information scape, strategies for maximising serendipitous information discovery have become more important than ever. Resisting the temptation to minutely engineer search strategies can improve the chances of finding not only the information we want, but the information we need. Writing in 1946 about his imagined Memex machine, the US polymath Vannevar Bush described the experience of trying to find information using the then tradition hierarchical structures of analytical indexing:","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"6 - 8"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43282495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Too much of a good thing? The unforeseen importance of knowledge management and role clarity as antecedents of service quality in private hospitals in Ghana","authors":"G. Kankam","doi":"10.1177/02663821221080647","DOIUrl":"https://doi.org/10.1177/02663821221080647","url":null,"abstract":"The effective management of employees’ knowledge has been described as a critical ingredient for organizations seeking to ensure sustainable strategic competitive advantage in the market place. The goal of the study was to examine how knowledge management affect workers' job clarity and service quality. The cross-sectional survey approach was used in this study while purposive sampling technique was employed to select private hospitals. The research included 300 employees from Trust Hospital, Otoo Memorial Hospital, and Cocoa Hospital, all of which are private institutions in Ghana. Data was collected using the questionnaire. The analysis was done using Statistical Package for Social Sciences (SPSS) version 20 and Structural equation modeling. The findings demonstrated that service quality and knowledge management had a beneficial association.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"12 - 19"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47240413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Introduction to radical knowledge management: Making knowledge management sustainable","authors":"Stephanie Barnes","doi":"10.1177/02663821221075535","DOIUrl":"https://doi.org/10.1177/02663821221075535","url":null,"abstract":"This paper introduces the concept of Radical Knowledge Management (Radical KM) and explains why taking this approach to knowledge within our organisations is necessary. Radical Knowledge Management helps us adapt to constant change and the chaos of the world we live and work in by making us as individuals and our organisations more sustainable. The paper also outlines a case study of an organisation that implemented these ideas and provides an approach for how an organisation can implement it for themselves.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"32 - 35"},"PeriodicalIF":0.0,"publicationDate":"2022-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48097416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Against generalisation: Data-driven decisions need context to be human-compatible","authors":"Sharon Richardson","doi":"10.1177/02663821211061986","DOIUrl":"https://doi.org/10.1177/02663821211061986","url":null,"abstract":"During the past two decades, there have been a number of breakthroughs in the fields of data science and artificial intelligence, made possible by advanced machine learning algorithms trained through access to massive volumes of data. However, their adoption and use in real-world applications remains a challenge. This paper posits that a key limitation in making AI applicable has been a failure to modernise the theoretical frameworks needed to evaluate and adopt outcomes. Such a need was anticipated with the arrival of the digital computer in the 1950s but has remained unrealised. This paper reviews how the field of data science emerged and led to rapid breakthroughs in algorithms underpinning research into artificial intelligence. It then discusses the contextual framework now needed to advance the use of AI in real-world decisions that impact human lives and livelihoods.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"38 1","pages":"162 - 169"},"PeriodicalIF":0.0,"publicationDate":"2021-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45844502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information overload in business organizations and entrepreneurship: An analytical review of the literature","authors":"CA(Dr.) Gaurav Bhambri","doi":"10.1177/02663821211054975","DOIUrl":"https://doi.org/10.1177/02663821211054975","url":null,"abstract":"In this paper I analytically review the literature on the information overload problem, with special reference to the business organizations and entrepreneurship and the study mainly reveals that the problem of the information overload has been existed for many years, whereas in current years the problem has become more clearly recognized and experienced. A concern stressed in the literature is the paradoxical situation that most probably there is an abundance of information available and it is often difficult to obtain useful, and relevant information when it may be needed. Both perceptions and the actual effects of information overload have exacerbated by rapid advances made in the information and communication technology, whereas it is not clear cut as to whether Internet has worsened/improved the situation. Some solutions have put forward to reduce the information overload are a reduction in duplication of the information found in professional literature; the adoption of the personal information management strategies, along with the integration of software solutions such as push technology and intelligent agents; and the provision of value-added information. Main emphasis is placed on the technology as a tool and not driver, while increased in information literacy may provide key to reducing the information overload in organisations.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"38 1","pages":"193 - 200"},"PeriodicalIF":0.0,"publicationDate":"2021-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43701395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}