{"title":"Consolidate gains, implement more change – The 2021 business information review survey: Part I","authors":"Stephen Phillips","doi":"10.1177/02663821221121025","DOIUrl":"https://doi.org/10.1177/02663821221121025","url":null,"abstract":"In its 31st year, the Business Information Review Survey captures insights from conversations with leading information managers in the UK. The participants include class leading information services leaders from a range of sectors, including financial services, law, professional services, manufacturing, health and biomedical. The conversations took place in the first and second quarters of 2022. They covered corporate structure, the operating environment, staffing trends, the impact of technology, content delivery, vendor and client engagement. Respondents were also invited to share their strategic priorities for 2022 and 2023. Due to the quality and volume of information gathered, the survey is broken down into two parts. Part I introduces the survey, provides a detailed insight into the methodology, a high level summary of the participants, and detailed insights into the organisational structure , operating conditions and current staffing trends.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"71 - 78"},"PeriodicalIF":0.0,"publicationDate":"2022-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49021290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Improving knowledge retention in the cross-border mergers of the telecommunications industry of Lesotho","authors":"Tahleho Tseole, P. Ngulube","doi":"10.1177/02663821221110119","DOIUrl":"https://doi.org/10.1177/02663821221110119","url":null,"abstract":"This article has been extracted from the larger PhD study which sought to investigate how knowledge retention (KR) may be improved in the context of cross-border mergers of the telecommunication industry of Lesotho. This is a quantitative case study research that triangulated interviews and questionnaires as instruments of data collection. The results for the study indicated that although there were no formal policies in place that guided the retention of knowledge, somehow knowledge was retained during the merger process. On the other hand, a considerable amount of valuable knowledge may have been lost because employees who either left the organisation during the process or those who were apparently forced to resign just left the organisation with no proper KR arrangement. The findings of the study also showed that the Econet Telecom Lesotho (ETL) merger was accompanied by a high staff turnover resulting from both forced and voluntary resignations.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"124 - 135"},"PeriodicalIF":0.0,"publicationDate":"2022-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48104687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluating journals in business and related fields: A guide for faculty","authors":"W. H. Walters","doi":"10.1177/02663821221110973","DOIUrl":"https://doi.org/10.1177/02663821221110973","url":null,"abstract":"This guide for faculty presents the data sources, online tools, and citation metrics that are most widely used to evaluate the quality, scholarly impact, or reputation of business and economics journals. The guide, which is distinctive in its subject emphasis and its intended audience, may be useful to scholars, departments, and committees that seek to identify appropriate publication outlets, to evaluate or demonstrate the impact of particular research contributions, or to distinguish between legitimate and predatory journals. The topics and resources covered include the multiple dimensions of journal quality, journal rankings based on citation impact (e.g., Scopus, Web of Science, Google Scholar Metrics, Cabell’s Journalytics, RePEc), journal ratings based on expert opinion (e.g., Australian Business Deans Council, Chartered Association of Business Schools, Harzing’s Journal Quality List, Excellence in Research for Australia), other means of assessing journal quality (e.g., Directory of Open Access Journals, Beall’s List, Cabell’s Predatory Reports), and resources for gauging the citation impact of particular articles.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"90 - 97"},"PeriodicalIF":0.0,"publicationDate":"2022-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41890761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sustainable knowledge management during crisis: Focus on Covid-19 pandemic","authors":"A. M. Nyoni, S. Kaushal","doi":"10.1177/02663821221109928","DOIUrl":"https://doi.org/10.1177/02663821221109928","url":null,"abstract":"This paper consolidates literature that justifies effective knowledge management as a precursor for mitigating the effects of a crisis, Covid-19 pandemic in particular, through key antecedents of leadership, culture, and information and communication technology (ICT). A thorough review of retrieved literature relevant to the topic was conducted. The study materials were rigorously screened to limit any potential biases regarding their selection. Through the study, the paper concludes that the fight against Covid-19 crisis indeed requires knowledge to, among other things, find a lasting solution, mitigate the impacts, limit misinformation, revert to normalcy, and plan for similar crises in future. Further, the paper concludes that sustainable knowledge management during the Covid-19 crisis largely depends on a decisive leadership style that puts employees at the centre; a culture that embraces knowledge as a core asset, and supportive ICT infrastructure. Furthermore, the study reveals that relevance of ICT in the process of managing knowledge, largerly depends on a culture that accepts knowledge as a critical resource. The study establishes some challenges associated with ICT where a way forward for migrating from knowledge capture to knowledge creation and sharing has been re-affirmed. The present paper has led to the development of a model that further explains the relationships between the determinants of leadership, culture and ICT against effective management of a crisis using knowledge as a strategic resource. Further, six propositions have been put forward to provide clarity on the relationships.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"136 - 146"},"PeriodicalIF":0.0,"publicationDate":"2022-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46540513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Smart libraries: Changing the paradigms of library services","authors":"K. N. Igwe, Abdulakeem S Sulyman","doi":"10.1177/02663821221110042","DOIUrl":"https://doi.org/10.1177/02663821221110042","url":null,"abstract":"Libraries as social spaces are bound to evolve based on a society’s level of civilisation and information media. This paper argues that the emergence of smart libraries have changed the paradigms of library by acknowledging the potential benefits and transformation smart library brings to library operations and services. It notes that analytical and computational thinking, data literacy, information literacy, social intelligence, programs and project management, cross-cultural competency, transliteracy, transdisciplinary, design thinking and mindset, virtual collaboration and cognitive load management are skills to be possessed by smart librarians. It highlights cloud computing, big data, 3D printing, IoT, Artificial Intelligence, RFID, drones etc., as the emerging technologies used for smart libraries and further discusses smart services, smart people, smart places and smart governance as the dimensions of smart library. Revelations are further made that smart libraries aid space saving, expansion of library working hours and services and promotes access to information, while remarks are made that lack of technological know-how, technophobia, data privacy and security, etc., are the challenges of smart library. It concludes that the emergence of smart library have facilitated the redefinition of library services and operations and recommends amongst others that librarians should continuously update their skills so that they can meet up with competitions that may arise from the challenges of globalisation of the information landscape.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"147 - 152"},"PeriodicalIF":0.0,"publicationDate":"2022-06-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41636658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing corporate language diversity","authors":"M. White","doi":"10.1177/02663821221097205","DOIUrl":"https://doi.org/10.1177/02663821221097205","url":null,"abstract":"Organisations that have offices in more than one country face the challenges of managing access to information created and circulated in more than one language. Research into the challenges and potential solutions dates back only the mid-1980s but since then has accelerated rapidly and the topic is now regarded as an important aspect of international business management. This paper highlights some of the issues that need to be considered in developing and implementing corporate language policies. In the final analysis managing corporate language diversity is a classic ‘wicked problem’ and there are very few ‘good practices’ that have universal acceptance.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"56 - 61"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42026921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perspectives: Revisited 2022-2","authors":"H. Kirkwood","doi":"10.1177/02663821221102293","DOIUrl":"https://doi.org/10.1177/02663821221102293","url":null,"abstract":"A review of articles across the Sage publications focusing on recent articles on the impact of COVID on financial instruction and on developments and implications in smart cities.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"62 - 64"},"PeriodicalIF":0.0,"publicationDate":"2022-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41459766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A unified theory of open government and social mediatization","authors":"Weng Marc Lim, Tareq Rasul, Ashfaq Ahmad","doi":"10.1177/02663821221104393","DOIUrl":"https://doi.org/10.1177/02663821221104393","url":null,"abstract":"Social media use has proliferated and is now omnipresent in the public sector. Numerous studies have shed light on this phenomenon, but few have attempted to theorize it. In this article, we conduct a pragmatic review of existing research on government and public service organization use of social media using an interrogative approach (i.e., what, who, why, how, and where to) to develop a theory that encapsulates the unique peculiarities of social media use in the public sector. Our review proposes a unified theory of open government and social mediatization to explain this finding, wherein the connectivity, programmability, and popularity of social media results in (1) the adoption and use of social media as a technology in the public sector (i.e., social mediatization) and (2) the harvest of information availability, participation, collaboration, and transparency for open government. Our review concludes with several recommendations to pollinate future research in this area.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"98 - 106"},"PeriodicalIF":0.0,"publicationDate":"2022-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44774030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Arup’s Knowledge & Information Handbook: A case study in knowledge management good practice","authors":"Dominique Poole-Avery","doi":"10.1177/02663821221097210","DOIUrl":"https://doi.org/10.1177/02663821221097210","url":null,"abstract":"A case study exploring the development of Arup’s Knowledge & Information Handbook. A digital guide to support our global organisation in making the best use of our systems, tools, and knowledge sharing resources to provide access to the right knowledge, information and people at the point of need to improve the quality and efficiency of our work. The Handbook provides practical guidance to those tools and resources, it sets out when and how to use them, and gives real life examples of the benefits using the tools has delivered - how they helped save time, fostered collaboration, and improved the quality of our work. Adoption of these resources make us more effective in our day-to-day work and enable us to store and share our own and each other’s knowledge for the overall benefit of Arup and our clients.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"43 - 50"},"PeriodicalIF":0.0,"publicationDate":"2022-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47346463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of ‘The Great Resignation’ on organisational knowledge and skills","authors":"","doi":"10.1177/02663821221101814","DOIUrl":"https://doi.org/10.1177/02663821221101814","url":null,"abstract":"","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"39 1","pages":"41 - 42"},"PeriodicalIF":0.0,"publicationDate":"2022-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45378800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}