Business Information Review最新文献

{"title":"Learning in lockdown: A case study in rapid transition to remote teaching","authors":"Jela Webb","doi":"10.1177/0266382120984731","DOIUrl":"https://doi.org/10.1177/0266382120984731","url":null,"abstract":"Disruption is the by-word for 2020. Across the globe organisations have been affected by the COVID-19 pandemic and consequent lockdowns, which accelerated new ways of working and learning. In this article, I share my experience of transitioning from a face-to-face model of delivering post-graduate education to a remote learning model. I reflect on how the corporate sector might learn from my experience as it considers re-skilling and up-skilling the workforce to meet the demands faced by a changing jobs landscape.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"38 1","pages":"15 - 20"},"PeriodicalIF":0.0,"publicationDate":"2021-01-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120984731","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42149099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Cognitive automation: A new era of knowledge work?","authors":"Sharon Richardson","doi":"10.1177/0266382120974601","DOIUrl":"https://doi.org/10.1177/0266382120974601","url":null,"abstract":"There have been a number of breakthroughs in artificial intelligence since the beginning of the 21st century with machines now outperforming humans in cognitive tasks such as object detection, face recognition, language translation, and complex decision strategies. Computational advances enable machines to process and analyse information at a scale far beyond human capabilities and has led to a rise in demand for intelligent process automation (IPA) services. This article considers the potential for cognitive algorithms to disrupt knowledge work in the modern workplace. Benefits include augmenting and accelerating the intelligence-decision-action cycle that is central to knowledge work. However, there are also risks from becoming over-reliant on algorithms in ambiguous and uncertain real-world situations. The value from next-generation knowledge systems will come from bridging human and artificial intelligence for insights and innovation.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"182 - 189"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120974601","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48209162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perspectives: Revisited","authors":"H. Kirkwood","doi":"10.1177/0266382120974598","DOIUrl":"https://doi.org/10.1177/0266382120974598","url":null,"abstract":"A review of selected articles across SAGE Publications proving insights and connections to recent research.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"190 - 192"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120974598","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49233928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Knowledge sharing in a virtual world","authors":"Claire Laybats, Luke Tredinnick","doi":"10.1177/0266382120979936","DOIUrl":"https://doi.org/10.1177/0266382120979936","url":null,"abstract":"We have a number of papers related to knowledge sharing and flow in this issue and I wanted to reflect on what that means in the current working climate. At the time of writing England has just entered into its second full lockdown as the Coronavirus shows no signs of abating. Office workers who were starting to return to the office in some cases are now back to working from home full time. It is therefore more and more important to facilitate effectively the sharing of knowledge as the face to face disconnect continues. An article in McKinsey Insights, Reimagining the postpandemic organization reflects on how the pandemic has changed previously bureaucratic organisations to be more adaptive and innovative, making quicker decisions. Access to senior executives and quicker decisions with a recognition that inertia is a more risky strategy than a willingness to ‘make decisions and go’ had enabled organisations to be more flexible and able to survive. This reflects what I have heard from conversations I have been involved in recently – the change in operations has seen a number of organisations flatten out and open up. Perhaps counterintuitively then it seems that the inability to be in the same location as other employees has been a facilitator to connect directly with key stakeholders and decision makers who have the ability to make things happen. This change in accessibility of senior stakeholders could be down to the initial slowing down everyone experienced as the first lockdown took hold, giving these people more time to take a moment to think how to survive and move forward under these conditions. How this will continue to develop and change is anyone’s guess but what is clear is a recognition and willingness to adapt to the changing environment is a key survival instinct. McKinsey’s article goes on to delve further into this scenario to speculate how things could be in the near future. Good communication channels are the key to making the right connections to share knowledge and create an innovative space to find solutions to today’s challenges. Part of this is to ensure trust, trust in the system, operations and people. The ability to connect and share information, knowledge and expertise in the right context will enable us to get at to what is needed and help navigate the sea of misinformation and fake news. How do you develop trust in an online remote working world? Trust is about believing in the system, that the technology works as it should, that it does what it says it will do, that people do what they say they will do, that what is expected happens and if it doesn’t we can find out why. The main challenge is facilitating engagement and connecting people. Technology is helping us utilise knowledge and data internally, so is there a way to effectively combine the technologies available to us with the more people to people aspects of knowledge management? A white paper from KM World entitled Knowledge Aware: the future of knowledge mana","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"140 - 141"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120979936","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46818913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Rethinking the roles and skills of information professionals in the 4th Industrial Revolution","authors":"Lateef Ayinde, H. Kirkwood","doi":"10.1177/0266382120968057","DOIUrl":"https://doi.org/10.1177/0266382120968057","url":null,"abstract":"With the development of the 4th Industrial Revolution (4th IR), its emerging technologies and skills; there is a mismatch between 4th IR, and the skills needed by information professionals to survive. This paper bridges the gap based on the skills needed to survive and provide possible solutions to challenges faced by information professionals, which will in turn help to reduce the number of unemployed, semi-employed, non-employed, and provide economic empowerment among information professionals in this new revolution. Information professionals should adopt the missing middle model/techniques in organization which asserts that robots, by and large, will not be taking our jobs; instead, human Machine collaboration will reconfigure some of our work, making and make human skills more unique and important than ever.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"142 - 153"},"PeriodicalIF":0.0,"publicationDate":"2020-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120968057","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42483772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Connect the people and the knowledge will flow – My recipe for building strong, knowledge sharing communities of peers","authors":"Nancy Kinder","doi":"10.1177/0266382120968232","DOIUrl":"https://doi.org/10.1177/0266382120968232","url":null,"abstract":"2020 has been described often as the year of disruption and I am confident I will look back on this year and be proud that knowledge sharing communities have helped to unlock new ways of working in organisations to adjust to the distruption. I have learned that these community connections have helped to leverage existing knowledge, enabled collaboration and co-creation of new knowledge. These achievements all done virtually, delivering quality results, faster than ever before. In my experience, the leaders of these communities might be subject matter experts, but often have fallen into their roles. As such they would benefit from some peer guidance and support. In this article, I share my experience, recommend some simple ways to help develop an open mindset to support knowledge sharing communities, and enable the flow of knowledge in your organisation.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"176 - 181"},"PeriodicalIF":0.0,"publicationDate":"2020-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120968232","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48262521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Emerging trends and impact of business intelligence & analytics in organizations: Case studies from India","authors":"Aditi S. Divatia, Jyoti Tikoria, S. Lakdawala","doi":"10.1177/0266382120969265","DOIUrl":"https://doi.org/10.1177/0266382120969265","url":null,"abstract":"Business Intelligence & Analytics (BI&A) has an increasing impact on decision making and business performance within most organizations today. These organizations regularly invest in resources required for BI&A. What is the impact of this investment? Which functions of the business does BI&A impact? Are there any trends seen in the usage and effectiveness of BI&A? Are these trends different across organizations with different levels of BI&A capability maturity? The purpose of this study was to discover patterns in the usage and effectiveness of BI&A across organizations which are at different levels of BI&A maturity. In the first phase of the study, the data sample was taken from 145 organizations in India. It was analyzed using the data mining technique – k-means clustering. The organizations were grouped into six clusters based on factors influencing BI&A capability maturity. In the second phase of the study, one case organization is taken from each cluster to gain deeper insights. In-depth interviews were conducted with a respondent from each case organization to understand the state of BI&A, the usage and effectiveness of BI&A. The interviews were analyzed using thematic analysis method in NVIVO 12 plus. The study identified the key characteristics which represented the state of BI&A capability maturity in the organization cluster. Findings show that groups of organization which had higher maturity of BI&A capability were using BI&A across larger number of functional areas and also experiencing the effectiveness of BI&A in more areas than the organizations which had lower maturity of BI&A capability.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"38 1","pages":"40 - 52"},"PeriodicalIF":0.0,"publicationDate":"2020-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120969265","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48981022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining the link between social capital, knowledge quality, SMEs innovativeness and performance","authors":"H. Boateng, Ramanah Visnupriyan, K. Ofori, R. Hinson","doi":"10.1177/0266382120970157","DOIUrl":"https://doi.org/10.1177/0266382120970157","url":null,"abstract":"The purpose of this study was to examine the relationship between some elements of social capital, knowledge quality, and Small and Medium Enterprises (SMEs)’ innovativeness and export performance. Data were collected from owners/managers of SME exporters in Ghana. Structural Equation Modeling was used for the data analysis. The results indicate that the elements of social capital facilitate access to quality knowledge which consequently improves SMEs’ innovativeness. The study also shows that SMEs’ innovativeness affects their export performance.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"167 - 175"},"PeriodicalIF":0.0,"publicationDate":"2020-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120970157","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49330670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Personality traits predicting knowledge hiding behaviour: Empirical evidence from academic institutions of Pakistan","authors":"Muhammad Shahid Iqbal, Muhammad Ishaq, Ammara Akram, Ume Habibah","doi":"10.1177/0266382120969307","DOIUrl":"https://doi.org/10.1177/0266382120969307","url":null,"abstract":"Knowledge is considered as a source of competitive advantage for the organizations. Organizations put lots of efforts to increase the extent of knowledge sharing among the employees to boost up innovation and creativity. Despite all these measures people still hide their knowledge from others in the workplace. So, this study aims to investigate the individual differences which may cause knowledge hiding and the impact of knowledge hiding on the hurt relationship and future withholding of knowledge. The data was collected from 245 full-time teachers of public and private sector universities of Southern Punjab, Pakistan. PLS-SEM was used for data analysis. The results of the study showed that the people who score high for extroversion and openness to experience don’t hide knowledge as compared to people who have a high score on agreeableness, consciousness, and neuroticism. Implications, Limitations and future research directions are also discussed.","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"154 - 166"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120969307","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45277314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Clear communication in times of crisis","authors":"Luke Tredinnick, Claire Laybats","doi":"10.1177/0266382120953766","DOIUrl":"https://doi.org/10.1177/0266382120953766","url":null,"abstract":"","PeriodicalId":39735,"journal":{"name":"Business Information Review","volume":"37 1","pages":"94 - 96"},"PeriodicalIF":0.0,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0266382120953766","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41767394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}