Information overload in business organizations and entrepreneurship: An analytical review of the literature

Abstract

In this paper I analytically review the literature on the information overload problem, with special reference to the business organizations and entrepreneurship and the study mainly reveals that the problem of the information overload has been existed for many years, whereas in current years the problem has become more clearly recognized and experienced. A concern stressed in the literature is the paradoxical situation that most probably there is an abundance of information available and it is often difficult to obtain useful, and relevant information when it may be needed. Both perceptions and the actual effects of information overload have exacerbated by rapid advances made in the information and communication technology, whereas it is not clear cut as to whether Internet has worsened/improved the situation. Some solutions have put forward to reduce the information overload are a reduction in duplication of the information found in professional literature; the adoption of the personal information management strategies, along with the integration of software solutions such as push technology and intelligent agents; and the provision of value-added information. Main emphasis is placed on the technology as a tool and not driver, while increased in information literacy may provide key to reducing the information overload in organisations.