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Community Emergency Response Teams and disaster volunteerism in Latin America. 拉丁美洲社区应急小组和灾害志愿服务。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Matt Lyttle, Patricio Poblete, Liliana Encinas
{"title":"Community Emergency Response Teams and disaster volunteerism in Latin America.","authors":"Matt Lyttle,&nbsp;Patricio Poblete,&nbsp;Liliana Encinas","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>While it may be more common to think of a disaster volunteer as someone from outside the community who comes to assist during times of need, it is important not to forget those members of the community who are well poised to build grassroots resilience when provided with the necessary training and tools. This paper examines the state of disaster volunteerism in Latin America and Spanish-speaking communities in the USA who have been exposed to the Community Emergency Response Team (CERT) programme, with an emphasis on the perceptions of and motivations for grassroots volunteerism from the perspective of both local emergency managers and CERT volunteers. The research team developed an online survey and shared it with active Spanish-speaking emergency management groups throughout the USA, Mexico, Central and South America. Conducted over nine days in October 2022, the survey collected 40 responses from the target demographic. The results show that enthusiasm for disaster volunteerism is high throughout the communities surveyed. Established disaster volunteer training programmes like CERT and LISTOS have already been successfully exported from the USA to Chile, Honduras and Mexico. An international community of emergency managers should consider how else to support grassroots preparedness activities in Latin America to ensure that local communities are empowered to direct their own resilience-building initiatives.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 4","pages":"366-378"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9459734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cracking the code: The keys to a successful business impact analysis. 破解代码:成功的业务影响分析的关键。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Teresa Williams, Maria Resto-Leon
{"title":"Cracking the code: The keys to a successful business impact analysis.","authors":"Teresa Williams,&nbsp;Maria Resto-Leon","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The business impact analysis (BIA) is a major component of risk management and business continuity planning. It is the process of assessing the impact over time of a disruption on the organisation's people, products, services, and to its customers. This paper offers guidance on establishing and completing a comprehensive BIA that represents the organisation, department or process to achieve compliance and, ultimately, resilience. To remain competitive, organisations must examine and adapt their BIAs when circumstances change, whether internally or externally. This paper provides a formula to ensure the BIA is developed methodically. By considering organisational culture and standards, internal and external assessment requirements, and standardised analysis calculations, the organisation will create a BIA that closely reflects its environment and yet still provides scope for improvement. The paper also considers metrics and planning activities to support BIA design. By following this guidance in this paper, organisations will be better able to crack the BIA code and take a value-added approach to business continuity planning.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 4","pages":"313-319"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9512873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What COVID-19 has taught us about effective employee communication. COVID-19教会我们如何有效地与员工沟通。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Oliver S Schmidt
{"title":"What COVID-19 has taught us about effective employee communication.","authors":"Oliver S Schmidt","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Effective communication with internal and external stakeholders is an indispensable component of a successful response to crises both brief and long-lasting. Employee communication must increase in volume and frequency, and effectively inform, educate and empower employees. The development, testing and delivery of clear and easy-to-understand messages must be prioritised along with the enablement of continuous employee feedback. Drawing on industry best practice, personal experience and an extensive review of the literature, this paper concludes that the systematic planning, implementation and evaluation of a company's employee communication must be conducted on an ongoing, company-wide basis so that management can rely on it to minimise crisis-related damage, seize the opportunities a crisis may present, and convert the resulting organisational change into competitive advantages.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 3","pages":"210-217"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9254900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Provincial incident command system: Manitoba's response to the COVID-19 Omicron wave. 省事件指挥系统:马尼托巴应对COVID-19欧米克朗波。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
David Matear
{"title":"Provincial incident command system: Manitoba's response to the COVID-19 Omicron wave.","authors":"David Matear","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper describes how the Government of Manitoba employed the incident command system (ICS) to support its COVID-19 response from March 2020 to March 2022. The paper describes how the system evolved during this period to optimise the efficiency and effectiveness of emergency response and recovery efforts. The paper supports a more comprehensive implementation of the ICS to manage emergency and recovery effectively, with specific reference to the Omicron wave of the pandemic.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 3","pages":"218-228"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9254901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Editorial. 社论。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Lyndon Bird
{"title":"Editorial.","authors":"Lyndon Bird","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 3","pages":"196-197"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10727555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Using enterprise risk management to strengthen organisational resiliency : One institution's story. 利用企业风险管理加强组织弹性:一个机构的故事。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Melanie J Lucht
{"title":"Using enterprise risk management to strengthen organisational resiliency : One institution's story.","authors":"Melanie J Lucht","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper discusses how Carnegie Mellon University launched a cyclical enterprise risk management framework that incorporates both emergency preparedness and response and business continuity into its purview, to deliver greater organisational resiliency. The paper goes on to describe the governance structure that defines roles and responsibilities throughout the organisation, before discussing how faculty, staff and students are engaged and educated to sense risks, and to collaborate with leadership at all levels in prioritising risks for deep-dive assessments and employing feedback loops to support continuous process improvement. As the paper will show, these cyclical practices support organisational resiliency and a greater sense of risk consciousness.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 1","pages":"61-73"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10301845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assessing and complying with regulatory oversight on utility performance. 评估和遵守公用事业绩效的监管监督。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Gregory Eddy, Jonathan Pease, Cassandra Johnston
{"title":"Assessing and complying with regulatory oversight on utility performance.","authors":"Gregory Eddy, Jonathan Pease, Cassandra Johnston","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper emphasises the importance of - and the complexity inherent in - the navigation of regulatory oversight and legal requirements in the area of electric utility performance. With a particular focus on utility companies in New York State, it discusses recent measures taken to adapt to the changing demands of regulatory compliance.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 2","pages":"157-169"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134650126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tips for managing a remote workforce. 管理远程员工的技巧。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Cary Jasgur
{"title":"Tips for managing a remote workforce.","authors":"Cary Jasgur","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>With the initial disruption of COVID-19 now settling down, organisations are finding themselves in a new situation, where some of their previously onsite workforce is now fully remote or working according to a hybrid model of onsite and remote work, and some new employees have been hired as fully remote. This new model of dispersed employees presents managers, supervisors and leaders with fresh challenges when it comes to checking in on employees and providing them with the guidance, they need to perform their daily functions. This paper supplies key tips for the successful management of remote workforces. As well as how to balance the team dynamic with employees in multiple locations and differing work types, such as, fully remote, hybrid and onsite, the paper will also explore the use of various technologies and methods for ensuring employees are working to the best of their ability and continue to be content and productive in whatever environment they find themselves working.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 4","pages":"346-358"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9512869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assessing disaster recovery programme maturity : A practical approach. 评估灾后恢复方案的成熟度:一种实用方法。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Kevin Finch
{"title":"Assessing disaster recovery programme maturity : A practical approach.","authors":"Kevin Finch","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The process of measuring the overall maturity of a disaster recovery programme can be accomplished by measuring the maturity of the individual processes that make up the programme, and then looking at the results in aggregate. For each process, two aspects require particular attention: the maturity of the process itself, and the extent to which the process is utilised through the organisation as a whole. This paper discusses the process of measuring process maturity, and outlines a practical methodology for applying that process to the appraisal of disaster recovery programmes. It discusses the importance of looking at how widespread different disaster recovery processes are in the business, and outlines a practical approach to conducting programme appraisals.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 1","pages":"31-38"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10318734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Turning islands into bridges: Communitybased response after a catastrophic earthquake. 把岛屿变成桥梁:灾难性地震后基于社区的反应。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Consuelo Crow, Lucia Schmit
{"title":"Turning islands into bridges: Communitybased response after a catastrophic earthquake.","authors":"Consuelo Crow,&nbsp;Lucia Schmit","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The workforce rallying point model is intended to activate within the first 24 hours after a catastrophic earthquake. Its purpose is to provide employees with access to critical information and early response assignments following a Cascadia subduction zone-type event. The consequences from a catastrophic event could include loss of communication with departmental leadership, as well as loss of safe worksite facilities. A systems failure of this magnitude requires rethinking traditional centralised disaster response models. Building from lessons learned in past catastrophes, the City of Seattle is rewriting its earthquake response plan to account for an unknown period of isolation. The Seattle Office of Emergency Management has identified eight sites as potential workforce rallying points based on anticipated impacts to bridges, roadways and other infrastructure. Workforce rallying points serve four primary purposes: (1) citywide communications connectivity for consequence management activities, (2) City of Seattle staff collection and assignment points, (3) impact assessment and reporting hubs, and (4) public information distribution points, including the availability of in-language community messaging. The new plan embraces decentralised decision making, through workforce rallying points, and by supporting community empowerment through spontaneous community response efforts.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 3","pages":"248-265"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9270668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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