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Journal of business continuity & emergency planning最新文献

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Editorial. 社论
Journal of business continuity & emergency planning Pub Date : 2024-01-01
Lyndon Bird
{"title":"Editorial.","authors":"Lyndon Bird","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 1","pages":"4-5"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142009621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Electronic health record downtime responses : One health system's process for ongoing readiness. 电子病历停机应对措施：一个医疗系统的持续准备过程。
Journal of business continuity & emergency planning Pub Date : 2024-01-01
Julie Bulson, Sean Brower
{"title":"Electronic health record downtime responses : One health system's process for ongoing readiness.","authors":"Julie Bulson, Sean Brower","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Since the implementation of the HITECH Act 2009, the integration of the electronic health record (EHR) with other technology platforms has increased the complexity and necessity of technology downtimes, and the continuity of patient care has become increasingly dependent on an intact EHR. To maintain business continuity and safe patient care during planned or unplanned EHR downtime, it is imperative that organisations have solid downtime and disaster recovery plans. Successful downtime planning will include documenting, with annual reviews, the process for patient care during downtime, as well as an exercise programme that touches all aspects of the downtime process. This paper discusses the experience of a healthcare system based in the US Midwest, which has chosen to exercise part of that process on a quarterly basis, prior to scheduled EHR upgrades. Over the past year of exercises, this healthcare system has collected various data elements in order to identify the education needed and the fine-tuning of the exercise design required to ensure staff competency and patient safety during EHR downtime. The paper describes the process, outcome and the steps the organisation is taking to improve the outcomes of future EHR downtimes.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 1","pages":"39-48"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142009637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Did my app just crash? A case study of the Kakao superapp disruption event. 我的应用程序崩溃了吗？Kakao 超级应用中断事件案例研究。
Journal of business continuity & emergency planning Pub Date : 2024-01-01
Bill Hefley, Steven Haynes, Travis Green
{"title":"Did my app just crash? A case study of the Kakao superapp disruption event.","authors":"Bill Hefley, Steven Haynes, Travis Green","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Superapps (ie apps that integrate the features of multiple applications for a more convenient user experience) have become pervasive among Internet users. This case study examines a recent disruption to one such application: KakaoTalk - the most widely used messaging application in South Korea. Specifically, the case study examines a fire incident at the SK C&C data centre, which caused an extended outage for one of South Korea's leading tech companies - Kakao Corp. The review of this event reveals how ineffective disaster readiness resulted in inadequate fire response, leading to serious ripple effects across the data centre. During the outage, cyber-security threats rose. As a result of these disruptions, Kakao users turned to competitor apps, resulting in changing market dynamics. This case study highlights the unforeseen costs and socio-economic influences caused by such interruptions, highlighting the importance of holistic risk management strategies.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 3","pages":"261-283"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139997691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Aligning disaster recovery to company technical direction and objectives. 使灾难恢复与公司的技术方向和目标保持一致。
Journal of business continuity & emergency planning Pub Date : 2024-01-01
Andrea Houtkin
{"title":"Aligning disaster recovery to company technical direction and objectives.","authors":"Andrea Houtkin","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>One of the many concerns of disaster recovery specialists is how to create disaster recovery scenarios, strategies and related solutions that meet the vision of management while building solutions for the critical business process within budget, with refined technical resources and operational and maintenance processes and procedures similar to those utilised in production. Rather than consider disaster recovery as a separate environment from production, this paper suggests that there are areas where the disaster recovery solution can map more closely to production solutions to better manifest the critical business process, avoiding the decreased sales forecasts and reputational impacts resulting from an outage. There is no magic here - just ideas for designing a solution and enhancements to the disaster recovery programme that may help to meet business expectations. A disaster recovery site based on similar production technical solutions and overall corporate IT vision can provide such benefits as: faster recovery time objective; faster availability of the data while maintaining data integrity; fewer manual procedures during switch/failover; ability to utilise similar resources to work both environments resulting in a smaller training programme; similar operational and maintenance processes and procedures; ability to switchover components rather than declaring disaster recovery; and an environment that supports production by running critical business process while production suffers an outage or requires maintenance. This paper provides readers with ideas to take back to their disaster recovery solution and how it manifests the critical business process during an outage.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 3","pages":"206-219"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139997690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The need for a whole-of-community, victim-centred approach to mass victimisation incident planning and response. 需要以整个社区、以受害者为中心的方法来规划和应对大规模受害事件。
Journal of business continuity & emergency planning Pub Date : 2024-01-01
Karen Collins
{"title":"The need for a whole-of-community, victim-centred approach to mass victimisation incident planning and response.","authors":"Karen Collins","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>There have been a large number of masscasualty incidents in recent years, including climate change-related disasters, mass shootings, terrorist attacks, transportation accidents and a global pandemic. Communities, families and friends have suffered grief and loss, while nations continue to bear the scars of trauma. Disasters caused by acts with criminality, although necessarily managed by the police for the investigative aspect, must be planned for, and responded to with victim-centred practices by the police, local government and other relevant community stakeholders for the duration of the response and recovery. Inconsistency and confusion over terminology and language in emergency management can lead to a lack of understanding about which stakeholders or agencies should be engaged in, and responsible for different aspects of the planning, preparedness, mitigation and response to a community disaster - regardless of what type of disaster it is, and irrespective of the disaster being caused by a person or persons with ill-intent. This paper discusses how a wholeof- community and victim-centred approach to criminal act disaster response should be applied to support those persons most adversely affected by the incident. It also promotes the application of victim-centred practices to ensure that the needs of victims are regarded ethically, and with compassion following any disaster caused by an act of criminality. The term 'mass victimisation incident' will be introduced and applied through a case study.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 4","pages":"336-350"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140913254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategic dilemmas when managing cyber attacks. 管理网络攻击时的战略困境。
Journal of business continuity & emergency planning Pub Date : 2024-01-01
Holger Kaschner
{"title":"Strategic dilemmas when managing cyber attacks.","authors":"Holger Kaschner","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Cyber attacks have a significant business impact, with the potential to escalate into crises if poorly managed. A recurring pattern is strategic dilemmas that cannot be resolved satisfactorily. Some dilemmas are more pronounced, others less so, and therefore often catch decision-makers unprepared, leaving only bad options for decision-making. Something that all dilemmas have in common is that the associated decisions can have a lasting impact on relationships with stakeholders. This paper introduces four recurring dilemmas; shows the typical considerations; lists options for mitigating these dilemmas; and describes the basic requirements for implementing mitigations. The dilemmas and options, in turn, are rooted in the organisation-specific design of: cyber security incident management and response; IT service continuity and disaster recovery management; business continuity management; and crisis management and communication.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 4","pages":"323-335"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140913245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Nanomanagement networking: Organisational resilience to COVID-19 surge capacity in Egypt. 纳米管理网络:埃及应对COVID-19激增能力的组织弹性。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Wael Omran Aly
{"title":"Nanomanagement networking: Organisational resilience to COVID-19 surge capacity in Egypt.","authors":"Wael Omran Aly","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper draws on the literature of nanomanagement and organisational resilience to explore the reality of surge capacity in the context of the Egyptian government's effort to contain the recent COVID-19 pandemic. It utilises nanomanagement networking to explain the significant models of decision making, communication and sense making, taking into account the resilient interconnections and interdependence among organisations, to understand how these impact on the resilience of crisis management surge capacity. With a focus on COVID-19 crisis management in Egypt, the study analyses empirical data collected from interviews with actors from different governmental organisations. Following this, the paper focuses on the role of nanomanagement in realising the resilience of interorganisational network capacity to obtain accurate and up-to-date information in order to develop the system strategies and responses necessary to enable convenient surge capacity for COVID-19 crisis management.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 3","pages":"266-285"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9254899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Editorial. 社论。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Lyndon Bird
{"title":"Editorial.","authors":"Lyndon Bird","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 4","pages":"292-293"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9880076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Editorial. 社论。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Lyndon Bird
{"title":"Editorial.","authors":"Lyndon Bird","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"17 1","pages":"4-5"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9956301","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Adapting preparedness outreach to a virtual world. 使防备外展适应虚拟世界。
Journal of business continuity & emergency planning Pub Date : 2023-01-01
Ilyssa Plumer, Samantha Robinson, Tanya Toribio
{"title":"Adapting preparedness outreach to a virtual world.","authors":"Ilyssa Plumer,&nbsp;Samantha Robinson,&nbsp;Tanya Toribio","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Over the last two years, agencies have experimented with new systems and tactics to reach as many people as possible with critical preparedness information. This paper describes how COVID-19 forced FEMA Region 10 to adapt its public education and outreach strategy to a fully online space in order to keep the public informed about potential disasters. The paper discusses how the Individual and Community Preparedness team at FEMA Region 10 reaches thousands of people around the world by hosting regular webinars, live events, workshops and training sessions, and publishing a monthly newsletter. The paper also argues that if preparedness and response organisations are to evolve their outreach strategies and messaging plans and extend the reach of their messages, they must continue to adapt and to meet their target audience where they are.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 4","pages":"320-334"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9459731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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