Jennie Phillips, Rebecca A Babcock, James Orbinski
{"title":"The digital response to COVID-19 : Exploring the use of digital technology for information collection, dissemination and social control in a global pandemic.","authors":"Jennie Phillips, Rebecca A Babcock, James Orbinski","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>In response to the COVID-19 pandemic, there has been a global surge in the development and implementation of digital interventions to diagnose, track, prevent and mitigate the spread of the SARS-CoV-2 coronavirus. To date, however, there has been little research to characterise the vast scope and scale of these novel, ad hoc and widely varied digital tools. This paper helps fill this gap by providing a descriptive summary of the digital response to COVID-19. The research finds that the digital response can be broken into four main categories: 1) tracking the spread of the virus (contact tracing); 2) controlling social behaviour during the outbreak (social behaviour monitoring); 3) information gathering and dissemination about the virus (one-way and two-way public communications); and 4) diagnosis and treatment (remote diagnostics and treatment). This paper describes the four response categories and provides examples of the digital technologies being developed and implemented for these purposes. This descriptive understanding provides a contextual foundation for subsequent research to analyse the opportunities and challenges associated with the development, implementation and uptake of digital interventions, alongside the development of analytical frameworks and guidance.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"14 4","pages":"333-353"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38961068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Communicating for business resilience.","authors":"Ronda Oberlin Nowak","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Defining resilience has remained a challenge despite decades of research across multiple disciplines. This paper proposes that resilience can be better understood when examined through the framework of communication. Resilience is proposed to have three interconnected domains (community, organisation and individual) and two dimensions (physical and social-emotional). This work focuses on the social-emotional components of enacted organisational resilience. The impact of organisational culture on sensemaking, organisational narrative and resilience strategies is explored. Communication-based interventions that organisations can make to improve resilience are identified.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"14 4","pages":"369-377"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38961070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Copyright","authors":"","doi":"10.1016/b978-0-12-813844-1.09992-9","DOIUrl":"https://doi.org/10.1016/b978-0-12-813844-1.09992-9","url":null,"abstract":"","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"68 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89413350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Practical insights for regional multi-sectoral exercise planning: The Greater Toronto experience.","authors":"Claudia Cocco, Moira Hennebury","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Exercise GTA Unified was a functional, multi-agency, cross-jurisdictional, health-sector focused mass casualty preparedness exercise conducted in the Greater Toronto Area (GTA) on 28th November, 2019. With over 1,000 unique paper-based and electronic injects and 34 participating agencies, including 22 separate hospital sites, Exercise GTA Unified is likely the largest health-sector focused mass casualty preparedness exercise ever conducted in Canada. The exercise design approach supported a successful, objective-based functional exercise, with elements of marked realism for participants. The exercise offered a unique opportunity to collect data for future analysis and the insights gained will have a transformative impact on interagency engagement and cooperation for emergency response planning. Furthermore, the approach adopted for the exercise is affordable, reproducible, scalable and transferrable to sectors beyond the health system. This paper provides a detailed review of the key planning and design components adopted in the development and implementation of the exercise, as well as practical insights for the design and conduct of multi-agency, cross-jurisdictional functional exercises.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 1","pages":"17-29"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39387378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cyber-compromised data recovery : The more likely disaster recovery use case.","authors":"John Beattie, Michael Shandrowski","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>To extort a ransom payment, ransomware actors must make the threat sufficiently compelling that payment seems like the only option. This is achieved by encrypting or disabling a company's data replicas and backups as well as its production data - data that are essential to the organisation's success. To prevent this happening, it is essential to extend one's thinking beyond the organisation's cyber security incident response plan and disaster recovery programme and give active consideration to a cyber incident recovery risk management (CIR-RM) programme. This paper explores what this requires, including the right thinking, the right approach, the right team and the right plan.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 2","pages":"114-126"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39811397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The benefits of lessons learned: The COVID-19 experience in the Canadian province of Alberta.","authors":"Eric A Bone, Jeffrey Tochkin","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The mantra from emergency management professionals is that lessons learned when enacted are beneficial; when they are not, it is a lesson observed. The COVID-19 pandemic has required healthcare organisations to be agile and responsive. This paper describes how Alberta Health Services leveraged the lessons learned from previous incidents in order to provide a flexible response to a rapidly evolving situation.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 2","pages":"140-150"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39811400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Automating an operational resilience programme: An approach to readiness.","authors":"Marzia Haenen","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The decision to automate any part of a resilience programme may be straightforward, but translating that decision into a successful software selection and implementation demands complete, detailed scoping and a commitment to a culture of ongoing change and improvement. This paper provides an approach to the design of supporting reporting and data frameworks and models, up to the point of requests for information or proposal. It also provides suggestions on embedding an ongoing change process, and guidance and watch-points at each stage. This should in turn ensure that software selection is informed and successful, and that subsequent change is managed successfully.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 2","pages":"171-181"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39813204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emergency management as a complex adaptive system.","authors":"Lori R Hodges, Michael D Larra","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper explores the application of insights from the study of Complex Adaptive Systems (CAS) to emergency management in search of an adaptive approach to hazard management capable of functioning with increased effectiveness in dynamic, uncertain and unclear environments. This approach demands a shift in perception towards seeing emergency management at the local, tribal, state and national level as a CAS. To function successfully as a CAS, emergency management must move past its current linear hazard-based approach to a hazard-agnostic consequence-based systems approach. This must be predicated on building an understanding of systems, nodes and influencers within and around the emergency management networks before a disruption occurs. This paper encourages emergency managers to map the networks they exist within, describing the nature of the relationships between nodes and identifying their interdependencies, and to cultivate an understanding of CAS. This builds an appreciation of the critical emergency management functional components and the consequences of those components failing. Finally, the paper offers recommendations for emergency management agencies to begin the transformational process of emergency management from bureaucracy to a CAS.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"14 4","pages":"354-368"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38961069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Weak and fragile state-related terrorism and entrepreneurialism.","authors":"Donald Meyerhoff","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Terrorist groups resident in weak states are comprised of tribal-like entities conducting numerous attacks against persons and property in developing or struggling regions of the world where socio-economic conditions and governmental controls are problematic. To better understand the environmental conditions and potential impacts that such attacks have on business interests, this paper examines terrorist attack data from 2018. The study utilises a correlative analysis of relationship strengths between predictor variables commonly associated with weak and fragile states experiencing a high volume of terrorist attacks. The study also examines the impact of terrorism on a state's economic and entrepreneurial environment.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"14 4","pages":"378-388"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"38961071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}