The impact of business continuity management on the components of supply chain resilience: A quantitative analysis.

Abstract

This study investigates the mitigating influence of business continuity management (BCM) with respect to supply chain disruptions. Using a dataset from the 2017 BCI Supply Chain Resilience Report, the authors conduct partial least square-based structural equation modelling with reflective constructs for both exogenous and endogenous variables. The results demonstrate that BCM reduces vulnerability and mitigates the impact of supply chain disruptions on operational performance. The study highlights BCM's contribution to such important components of supply chain resilience as visibility, collaboration and agility. In addition to demonstrating the impact of BCM on supply chain resilience, the paper explains the role of top management in the BCM process, and provides a list of measures that organisations can take to protect themselves from external threats. This is the first study to use statistical analysis to provide empirical validation in this field, while employing a clear definition of BCM in line with international best practices.