{"title":"Editorial.","authors":"Lyndon Bird","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 3","pages":"212-213"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39651982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors that affect mass fatality management and crisis standards of care: Lessons from the El Paso COVID-19 surge.","authors":"Dee Grimm","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper examines the substantial spike in fatalities that occurred in El Paso, Texas in late 2020 due to an unprecedented surge in COVID-19 infection. It also considers various explanations for the fatality surge, and the fatality management issues observed during the event. The paper suggests what lessons can be learned from this event, in particular those preventable causes that could be avoided in a future outbreak. The paper also examines the gaps in existing mass fatality management processes as they apply to planning for pandemics and mass fatality crisis standards of care.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 3","pages":"245-254"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39651986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Returning to the workplace during the COVID-19 pandemic: A framework to inform business decision-making.","authors":"Lisa M Koonin","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>During the COVID-19 pandemic, many officebased workplaces closed and a large proportion of the workforce switched to working remotely. Plans to return to the office, however, have been delayed on several occasions due to surges in cases related to virus variants. Recognising that businesses need to know when and how to return safely to their offices, this paper provides a six-part framework to help guide their decisions regarding workplace re-entry.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 1","pages":"62-72"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"40412116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Society matters: What steps can be taken to minimise elite panic?","authors":"Deborah FitzPatrick","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper examines the concept of panic, drawing on the experience of the people of New Orleans in the lead-up and aftermath of Hurricane Katrina in 2005. Of particular interest is how residents of the city were affected by the response from the city's elite leadership. The paper discusses the lessons learned from this event and provides recommendations to reduce elite panic and improve cooperation between emergency management leaders and those governing the communities, regions and countries they serve, with a view to enhancing social capital.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 1","pages":"73-85"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"40412122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jackie Ratner, Vincent Westfallen, Susanna Aguilar, Jeff Schlegelmilch
{"title":"Remote work and climate change: Considerations for grid resilience in the 21st century.","authors":"Jackie Ratner, Vincent Westfallen, Susanna Aguilar, Jeff Schlegelmilch","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper explores how the unprecedented dependence on remote work since the start of the COVID-19 pandemic has affected the demand for electricity. The paper discusses how the increased dependence on information and communication technologies has driven a shift in the daytime demand for power, from the commercial sector to the residential sector, prompting changes in the way electric utilities plan for peak load demand. As the article goes on to argue, this exposes the growing need for greater grid resilience in order to safeguard the supply of electricity in the face of increasingly frequent potential disruptions such as extreme weather events. The paper finds that emergency planners and responders, public agencies, utilities and other public and private sector stakeholders will need to collaborate ever more closely when devising and implementing solutions as well as when responding to emergencies.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 1","pages":"53-61"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"40718801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Anticipatory foresight and adaptive decision-making as a crucial characteristic for business continuity, crisis and emergency leadership.","authors":"Robert C Chandler","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper reviews some of the common challenges to high-quality decision-making at the leadership level, such as limiting decision shortcuts, analytical blind spots, failure to consider multiple perspectives or options, and reluctance to adjust decisions that are not working well. The paper also reviews some of the pertinent literature and scholarship on decision-making approaches to build a summative decision-making model of anticipatory foresight and adaptation to overcome dysfunctional decision-making mistakes. The paper proposes a new framework that focuses on the internal decision-making processes that leaders should adopt - an approach to decision-making that combines the concepts of anticipatory foresight, predictive vision, creative imagination, adaptive skill sets and adaptive flexibility. It is essential to incorporate these dimensions in how we prepare leaders, equip and train them, create processes and protocols, and ultimately how we evaluate and assess leadership performance.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 3","pages":"255-269"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39651987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enabling the decision-making process: Applying experience from Afghanistan to civilian crisis and incident management.","authors":"Michael Quam","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>When it comes to crisis management, every second counts - whether it is a fire onsite or a reputational crisis, decisions must be made rapidly to protect the company's people, operations and reputation. This paper gives real-world examples of standing up and running a crisis management process inside the Special Operations Command during the Afghanistan conflict. It highlights the need for fast, flat and accurate communication in order to enable rapid response and recovery. The paper describes the challenges of building an organisational approach to crisis management and establishing the buy-in, process steps and systems solutions for such an endeavour. The paper will review, step by step, how this process was built in Afghanistan and how to bring it to the civilian sector to create a level of intelligence and response that most civilian companies are yet to realise.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 3","pages":"284-292"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39651990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Resilience risk controls and the Netflix Unified Resilience Framework.","authors":"Scott Baldwin, Gayle Anders, T J Mead","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This paper argues that programmes built around existing enterprise resilience/business continuity management (ER/BCM) metrics provide a low return on investment, which ultimately can damage the perceived value of the industry. It goes on to introduce a new approach to creating and measuring ER/BCM programmes that provides a much greater level of return for a smaller investment. Finally, it describes how this new approach can be used to satisfy traditional programme requirements, and provides a shared framework for emerging uses, such as cyber resilience.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"16 1","pages":"7-16"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"40412117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Schlegelmilch, Aleksi Paaso, J. Ratner, G. Saxena, Zackery White, Susanna Aguilar, Daniel Kushner, N. Matevosyan, Jaime Ortega, S. Bahramirad
{"title":"Using analytics to support a utility’s initial response to the COVID-19 pandemic amid an uncertain evidence base","authors":"J. Schlegelmilch, Aleksi Paaso, J. Ratner, G. Saxena, Zackery White, Susanna Aguilar, Daniel Kushner, N. Matevosyan, Jaime Ortega, S. Bahramirad","doi":"10.7916/D8-496G-1K61","DOIUrl":"https://doi.org/10.7916/D8-496G-1K61","url":null,"abstract":"the activities of the grid and regulatory reporting and reliability analysis teams. at PECO, where he developed and implemented strategies to improve operational performance and maintain strong regulatory relationships. Engineering and Commonwealth to visualise and implement the 21st-century power grid transformation and the new energy economy. She responsibility for the company’s of the grid of the future, developing frameworks for enabling resilience, sustainability and energy equity. Bahramirad","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"14 1","pages":"226-238"},"PeriodicalIF":0.0,"publicationDate":"2021-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42233465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Incident command system: Situation unit leader and county public health liaison roles during the federal medical station, Santa Clara, during the COVID-19 response.","authors":"David Matear","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Federal medical stations (FMS) and alternative care sites are used to provide surge capability and capacity for short-term inpatients with healthcare needs that cannot be accommodated or provided for in a general shelter or general acute care facilities. In March and April 2020, an FMS was deployed to support the management of the COVID-19 pandemic in the 'hotspot' of Santa Clara County, CA. This paper describes how the flexibility of the incident command system allowed for the positions of situation unit leader and liaison officer to be combined at the FMS, supporting the effectiveness and efficiency of the FMS through comprehensive situational awareness, information-sharing and collaboration. This method of combining closely related roles is not suitable for all healthcare emergencies, but as this paper demonstrates, it is well worth considering in circumstances where competences and capacity align.</p>","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"15 1","pages":"30-43"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39387379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}