Journal of business continuity & emergency planning最新文献

Confronting wicked problems and creeping crises: Integrated crisis management. 面对邪恶的问题和蔓延的危机：综合危机管理。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/QFYT8147

Brendan Monahan

{"title":"Confronting wicked problems and creeping crises: Integrated crisis management.","authors":"Brendan Monahan","doi":"10.69554/QFYT8147","DOIUrl":"https://doi.org/10.69554/QFYT8147","url":null,"abstract":"The disciplines of crisis management, emergency management, business continuity and resilience are at an inflection point. Is the work of professionals in these fields subject to what some have called at recent industry conferences a failure of imagination? Are the tried-and-true methods and activities serving practitioners as well as they always have, or does today's world demand something different? The more important question is: In these conditions, how can crisis leaders do the most good? To answer that question, crisis management professionals may consider shifting their emphasis from planning, training and exercising alone and introducing more explicit focus on the delivery of good decision making - in other words, a transition of emphasis from response planning to more strategic programme management. All crises - whether fast burning, slow burning or creeping - require decision making. Ultimately in the aftermath, organisations and their leaders are judged not only on the outcomes of a crisis response, but on the decisions they made. Furthermore, this judgment is made not only on whether the decisions were right or wrong alone, but also whether they were defensible based on the best available information at the time. In confrontation with these realities, there is a unique role for enterprise crisis teams to define a value proposition along a set of guiding principles. From there, operational execution may be bridged through an integrated crisis management framework. This paper proposes a way forward along these lines. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 4","pages":"314-326"},"PeriodicalIF":0.0,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144052467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Bolstering emergency power resilience for hospitals during power outages: How the Los Angeles County Emergency Medical Services Agency initiative offers a blueprint for other jurisdictions. 加强医院在停电期间的应急电力恢复能力：洛杉矶县紧急医疗服务机构的倡议如何为其他司法管辖区提供蓝图。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/BLRP8859

Eric Cote, Terry Crammer, Christopher Sandoval

{"title":"Bolstering emergency power resilience for hospitals during power outages: How the Los Angeles County Emergency Medical Services Agency initiative offers a blueprint for other jurisdictions.","authors":"Eric Cote, Terry Crammer, Christopher Sandoval","doi":"10.69554/BLRP8859","DOIUrl":"https://doi.org/10.69554/BLRP8859","url":null,"abstract":"This paper describes an initiative launched by the Los Angeles County (LAC) Emergency Medical Services (EMS) Agency to bolster emergency power resilience for hospitals operating in LAC. The multiyear initiative, launched in 2019 and concluded in October 2023, culminated in the publication of the 'Healthcare Facility Emergency Power Resilience Playbook',1 a heralded resource that introduces innovative protocols to address significant vulnerabilities uncovered during the initiative. These vulnerabilities included seriously outdated generators, facilities with no redundant emergency power and facilities with limited onsite generator fuel storage capacity. New protocols developed to address these gaps include accelerated emergency power threat reporting by hospitals and a first-ever, confidential risk rating of hospital emergency power systems by a government agency. This move is intended to help the LAC EMS Agency maintain closer vigilance of higher-risk facilities during an outage. The new protocols far exceed the federal government's emergency power requirements for hospitals. This paper also outlines the additional steps jurisdictions could consider to build on the LAC EMS Agency's groundbreaking work to achieve even higher levels of emergency power resilience. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 4","pages":"340-356"},"PeriodicalIF":0.0,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144051356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Editorial. 社论。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/VOMH6630

Lyndon Bird

引用次数: 0

Integrating cyber resilience: A critical component of comprehensive business resilience. 集成网络弹性：综合业务弹性的关键组成部分。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/LMGO9459

Robert Fernandes

{"title":"Integrating cyber resilience: A critical component of comprehensive business resilience.","authors":"Robert Fernandes","doi":"10.69554/LMGO9459","DOIUrl":"https://doi.org/10.69554/LMGO9459","url":null,"abstract":"This paper advocates for the integration of threat exposure monitoring (TEM) as a critical tool in cyber security resilience frameworks. As organisations face increasing cyber threats, TEM provides an essential, proactive approach to identifying potential vulnerabilities before they can be exploited. By monitoring various online environments, including the dark web, hacker forums and misconfigured cloud storage, TEM can uncover compromised credentials, exposed data and other risk factors that could lead to operational disruptions. This proactive monitoring strategy enhances an organisation's preparedness, helping to prevent costly incidents and mitigate risks before they escalate. Using notable case studies, such as the Colonial Pipeline ransomware incident and the Orange Spain outage, the paper illustrates the devastating impact of cyber breaches and underscores how TEM could help avoid similar disruptions. Readers will gain an understanding of how to implement a TEM programme, identify critical digital assets for monitoring and integrate TEM within broader threat intelligence practices. Ultimately, this paper provides resilience professionals with a structured approach to leveraging TEM for robust cyber defence, offering practical insights on reducing exposure risks and strengthening overall business resiliency. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 4","pages":"357-371"},"PeriodicalIF":0.0,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144016562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Active shooters: The underutilisation of emergency operations centres - the need for a checklist to guide response and recovery. 主动射击者：紧急行动中心的利用不足——需要一份指导反应和恢复的清单。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/WFRD1370

Mikel Alford, Rachel Hollinger

{"title":"Active shooters: The underutilisation of emergency operations centres - the need for a checklist to guide response and recovery.","authors":"Mikel Alford, Rachel Hollinger","doi":"10.69554/WFRD1370","DOIUrl":"https://doi.org/10.69554/WFRD1370","url":null,"abstract":"The emergency operations centre (EOC) is a critical emergency response and recovery component that provides information management and resource allocation. EOCs are often used during all hazards; however, after reviewing over 25 after-action reports for active shooter incidents, they are frequently underutilised. Not activating or delaying activation can slow recovery efforts and lead to chaos for the first responders and the public due to a lack of situational awareness. Historical active shooter incidents, such as the San Bernardino attack, Uvalde school shooting and Aurora theatre shooting, highlight both the challenges and successes of EOC activations. Positive examples, including the Los Angeles International Airport (LAX) shooting and Pulse Nightclub attack, demonstrate how timely EOC activation improved resource coordination, victim services and public communications. A specialised active assailant checklist for EOC operations has remained largely absent even though the incidents pose a complex threat. The City of Murrieta and the City of Temecula worked to fill that void. They developed an 'Active Shooter EOC Checklist', informed by lessons learned from previous mass shootings and resources such as the 'United on Guns' protocol. The checklist guides the agencies through emergency operations, ensuring public communication, victim assistance, volunteer and donation management, recovery and other critical functions are not missed. This paper describes how EOC utilisation can streamline response operations, reduce fatalities and support community recovery efforts. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 4","pages":"381-394"},"PeriodicalIF":0.0,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144062623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Adapting workplace violence strategies to manage company risk and the modern workforce paradigm. 调整工作场所暴力策略以管理公司风险和现代劳动力范式。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/NTRS4803

Robert Achenbach, Debra Andersen

引用次数: 0

The incident command system and recovery: Establishing the recovery section in the ICS to promote sustained recovery operations. 事故指挥系统和恢复：在ICS中建立恢复部门，以促进持续的恢复行动。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/VYSH1374

John J Burke, Nina Shaafi Kabiri, Kevin Thomas, Michael Karam

{"title":"The incident command system and recovery: Establishing the recovery section in the ICS to promote sustained recovery operations.","authors":"John J Burke, Nina Shaafi Kabiri, Kevin Thomas, Michael Karam","doi":"10.69554/VYSH1374","DOIUrl":"https://doi.org/10.69554/VYSH1374","url":null,"abstract":"This paper explores the importance of adopting a broader perspective and applying lessons learned from response and recovery efforts to establish a more adaptive incident command system (ICS) approach to recovery and resilience. The National Incident Management Systems (NIMS) has been used since its introduction in 2004 to a consistent nationwide framework and approach to enable government at all levels (federal, state, tribal, local), the private sector and non-governmental organisations (NGOs) to work together to prepare for, prevent, respond to, recover from and mitigate the effects of incidents regardless of their cause, size, location or complexity.1 NIMS provides a consistent framework for responders to handle incidents of any size or significance including those that require large command structures to ensure appropriate objectives and resources are applied to the incident within a common framework.2 While NIMS and the National Defense Response Framework (NDRF) provide specific objectives for response, less attention has been given to establishing a recovery section within ICS to enable small, medium and large communities to facilitate recovery in a structured fashion. Much of the incident command system is used for response operations. This paper examines the history of ICS and the emergence of recovery and resiliency and their intersection to offer communities with a practical recovery platform and playbook. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 4","pages":"372-380"},"PeriodicalIF":0.0,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144048731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Stress on the line: The role of organisational communication in responder well-being. 线上压力：组织沟通在应答者幸福感中的作用。

Journal of business continuity & emergency planning Pub Date : 2025-01-01 DOI: 10.69554/KTYG3259

Ronda Nowak

引用次数: 0

RARET's coalition-based model: Addressing complex life-sustaining transportation during emergencies. RARET 的联盟模式：在紧急情况下解决复杂的维持生命的运输问题。

Journal of business continuity & emergency planning Pub Date : 2024-01-01

Dean Sydnor

引用次数: 0

An apolitical risk assessment of the 2024 US elections: The threat of widespread riots and significant business disruption. 对 2024 年美国大选的非政治风险评估：大范围骚乱和重大业务中断的威胁。

Journal of business continuity & emergency planning Pub Date : 2024-01-01

Mike Blyth, Antony Sherlock, Sula Mpande, Daniel Beale

{"title":"An apolitical risk assessment of the 2024 US elections: The threat of widespread riots and significant business disruption.","authors":"Mike Blyth, Antony Sherlock, Sula Mpande, Daniel Beale","doi":"","DOIUrl":"","url":null,"abstract":"Civil disorder has always plagued humanity, with violence being triggered by real or perceived grievances, rumours and speculation, and internal or external agitators. The risk to people, communities, businesses and the rule of law is not isolated to a particular country or society. The propensity for violence and how it is incited is, however, an evolving threat with the advent of the 'modern riot'. The causes of violence centre on economic and social injustice, sports- and event-related riots, a reaction to police or security forces and political unrest. As the US nears the contentious 2024 elections, the failing trust in the three branches of government combined with external global tensions and conflict, threats from domestic extremist groups, a rising acceptance of violence as a means of settling political disagreements, hostile nation actors and international terror groups that exploit societal instability create fertile conditions for widespread violence. Exacerbating these factors are the risks from artificial intelligence (AI) deepfake, rapid mass communications, the citizen journalist, prominent influencers amplifying grievances and inflammatory media reporting. This convergence of exacerbators and accelerants for political discord offers the potential for serious security risks and significant business disruption.","PeriodicalId":39080,"journal":{"name":"Journal of business continuity & emergency planning","volume":"18 1","pages":"6-38"},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142009618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0