Timor Leste Journal of Business and Management最新文献

The Mediation Effect of Customers’ Satisfaction and Trust among Food Quality and Intentions Product Purchasing Fast Food via Online in Osteria Restaurant and Burger King 奥斯特里亚餐厅和汉堡王顾客对食品质量满意、信任与在线购买快餐意向的中介作用

Timor Leste Journal of Business and Management Pub Date : 2023-05-09 DOI: 10.51703/bm.v5i0.125

Finia Ribeiro, Elizabeth Barreto Araujo, Calisto Cunha Godinho

引用次数: 0

The Effect of Product Quality and Service Quality on Purchasing Decisions Through Corporate Image as Mediation Variable 以企业形象为中介变量的产品质量和服务质量对购买决策的影响

Timor Leste Journal of Business and Management Pub Date : 2023-05-09 DOI: 10.51703/bm.v5i0.114

Frederico Correia Maia, E. Saldanha, B. Graciana

{"title":"The Effect of Product Quality and Service Quality on Purchasing Decisions Through Corporate Image as Mediation Variable","authors":"Frederico Correia Maia, E. Saldanha, B. Graciana","doi":"10.51703/bm.v5i0.114","DOIUrl":"https://doi.org/10.51703/bm.v5i0.114","url":null,"abstract":"This research has three main objectives: (1) to test the impact of product and service quality, and corporate image on purchase decision, (2) to examine the effect of product and service quality on corporate image, and (3) to test the mediating role of corporate image on the relationship between product and service quality, and purchase decision. The study was conducted at Timor-Telecom company in Dili, Timor-Leste, with a total of 399 participants, and SMART-PLS 3.0 was used to test the hypotheses. The findings of this study reveal that product quality, service quality, and corporate image have a positive and significant influence on purchase decision. Product and service quality also positively influence corporate image. Moreover, corporate image has a significant media ting effect on the relationship between product and service quality, and customer purchasing decision . The results of this research suggest that companies can enhance their business performance by focusing on improving product and service quality to build apositive corporate image, which, in turn, can increase customer purchasing decisions in the dynamic changes of the telecommuni cation industry environment in Timor-Leste.","PeriodicalId":388650,"journal":{"name":"Timor Leste Journal of Business and Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128564439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Timor-Leste’s Coffee Diversification. A Case Study of Hospitality Industry in Dili, Timor-Leste 东帝汶的咖啡多样化。东帝汶帝力酒店业个案研究

Timor Leste Journal of Business and Management Pub Date : 2023-05-09 DOI: 10.51703/bm.v5i0.117

Helio Brites da Silva, Quiteria Gisela Caetano Fernandes, Ana Fransisca Flores, Adrianus Jehambur, Maria R. Bewuuko

{"title":"Timor-Leste’s Coffee Diversification. A Case Study of Hospitality Industry in Dili, Timor-Leste","authors":"Helio Brites da Silva, Quiteria Gisela Caetano Fernandes, Ana Fransisca Flores, Adrianus Jehambur, Maria R. Bewuuko","doi":"10.51703/bm.v5i0.117","DOIUrl":"https://doi.org/10.51703/bm.v5i0.117","url":null,"abstract":"The study aims to identify the clients' perceptions regarding Timor coffees' diversification to enhance the value marketing in the hospitality industry (1). Also, the objective of this study is to create a prototype of Timor's coffee instant based on the client's perception (2). The population of this study is the coffee lover clients, and the undefined sample of the clients was used as simple random sampling, which is 384 participants, and the key informants are 12 informants. This study applies a mix-method study of qualitative and quantitative study. The data collection method conducted observation, in-depth interviews, and surveys using questionnaires, and the data analysis used narrative and descriptive analysis. The result of this study is that most of the informants mentioned that the good quality of coffee is arabica coffee. They mostly agreed with the coffee diversification to enhance the value of Timor-Leste coffee. Also, the good quality of coffee starts from harvesting, fermentation, roasting, and preparing the coffee. Furthermore, regarding the clients' perceptions, 86% of clients agree with the diversification of Timor-Leste's coffee to be competed in the marketing, 65% strongly agree with drinking original Timor-Leste coffee. Moreover, 57% is clients' perception regarding Timor-Leste coffee instant and herbal (ginger and cinnamon) and 87% strongly agree that this diversification could increase the coffees’ farmer income. Moreover, the results of the prototype coffee of this study are Herbal drip original coffee mix with ginger and cinnamon, Timor-Leste coffee 2in1 and 3in1, and Timor-Leste coffee capsule (ginger and cinnamon). The benefit of this study is for clients to consume Timor-Leste's coffee instant, and thus, the reduction of importing coffee instant to Timor-Leste. Also, it is beneficial for agriculture area, especially coffee farmers, to plant more coffee as it is essential for farmers, clients, and the nation's national income.","PeriodicalId":388650,"journal":{"name":"Timor Leste Journal of Business and Management","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123570446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Mediating Role of Customer Satisfaction in the Relationship Between Product Trust, Perceived Value, Price Fairness, and Purchase Decisions : an Empirical Study of Telecomcel Company in Timor-Leste 顾客满意度在产品信任、感知价值、价格公平与购买决策关系中的中介作用:基于东帝汶电信公司的实证研究

Timor Leste Journal of Business and Management Pub Date : 2023-05-09 DOI: 10.51703/bm.v5i0.132

E. Saldanha, Yogi Rizkian Bahar, Domingos M. B. Barreto

引用次数: 0

Comparative Analysis on the Integration of Strategic Environments in the Retail Sector from the Perspective of Innovation Management 创新管理视角下零售业战略环境整合的比较分析

Timor Leste Journal of Business and Management Pub Date : 2023-05-09 DOI: 10.51703/bm.v5i0.104

Fabio Santo Caram, R. Ribeiro, E. Simões, A. Formigoni, Érik Leonel Luciano, Caio Fernando da Silva

{"title":"Comparative Analysis on the Integration of Strategic Environments in the Retail Sector from the Perspective of Innovation Management","authors":"Fabio Santo Caram, R. Ribeiro, E. Simões, A. Formigoni, Érik Leonel Luciano, Caio Fernando da Silva","doi":"10.51703/bm.v5i0.104","DOIUrl":"https://doi.org/10.51703/bm.v5i0.104","url":null,"abstract":"The changes in the consumer profile make more and more retailers incorporate innovative strategies to boost and maintain high performance in the market. With this focus, this work seeks to answer the following research question: Would it be possible to identify which innovations are adopted by the two largest retailers in Brazil in order to enable implementation in small and medium-sized companies? The objective is to comparatively analyze the integration of strategic environments in the retail sector of these two retailers from the perspective of innovation management, specifically to describe the innovations implemented, analyzed and compared from the perspective of Innovation Management and Strategic Management. As a methodology, it was adopted as a strategy to carry out a systematic literature review in order to create a solid scientific theoretical basis and a case study of two retail chains analyzing and comparing the innovations that were implemented. The results showed the importance that retail has for consumers, companies, society and the country's economy and showed an increase in sales through the online system in billing, reduction in operations and diversification in the commercialization of products, contributing to the management of the chain. supply and sustainability.","PeriodicalId":388650,"journal":{"name":"Timor Leste Journal of Business and Management","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133417869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Impact of Dollarization on Consumption and Savings Behavior in Dili Timor-Leste (Case Study: Permanent Civil Servants) 美元化对东帝汶帝力消费和储蓄行为的影响(以公务员为例)

Timor Leste Journal of Business and Management Pub Date : 2023-05-09 DOI: 10.51703/bm.v5i0.116

T. Belo, J. Freitas, Aderito Lino Monteiro, Leni Marlina Kana Djo, Domingos Locatelli Marques

引用次数: 0

School Leaders Involvement in Students Behavioral Transformation 学校领导参与学生行为转变

Timor Leste Journal of Business and Management Pub Date : 2022-12-20 DOI: 10.51703/bm.v4i0.88

A. Vilela

{"title":"School Leaders Involvement in Students Behavioral Transformation","authors":"A. Vilela","doi":"10.51703/bm.v4i0.88","DOIUrl":"https://doi.org/10.51703/bm.v4i0.88","url":null,"abstract":"This study focuses on the School leaders’ involvement in student’s behavioral transformation, prospects administrator’s development of programs. The object is to provide the potential contribution and prevention from school leaders in leadership development school for students behavioral transformation in Senior High school of Canossa of Saint Magdalene of Canossa Ossu-Waida Timor-Leste. Methods using quantitative in nature and utilized descriptive- comparative, the aims to investigate and analyze the school leaders’ involvement in student’s behavioral problems in progress to the behavioral transformation. Then analysis was done by using the statistics SPSS. And also, to determine the significant difference between the responses of student and teacher’s respondent on the involvement of school leaders in addressing the behavioral problems with independent of (T-Test). Results manifested that, perception of the students and teachers, with aspects of procedures and policies (<0.05), support to staff, (<0.05) Support to students, (<0.05) awards and consequences (> 0.05) and parental involvement, (<0.05) all were agree/involved. And the result of significant differences, there was only one with aspect of awards and consequences was rejected (>0.05) and accept the alternative hypothesis. The results underline the importance role of school leaders play in school effectiveness and offer valuable insight in how school leaders actually can make a difference. School leaders found to have strong influence on development orientation in schools. With shows similarities with the idea of the learning organization to the point transformational leadership.","PeriodicalId":388650,"journal":{"name":"Timor Leste Journal of Business and Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115771327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Mediation Effect of Customer Satisfaction on the Relationship between Product Quality, Perceived Price Justice and Customer Loyalty 顾客满意对产品质量、感知价格公平与顾客忠诚关系的中介作用

Timor Leste Journal of Business and Management Pub Date : 2022-12-20 DOI: 10.51703/bm.v4i0.98

Jose Fernandes Da Silva, Esatanislau De Sousa Saldanha, Domingos M. B. Barreto

引用次数: 2

The Impact of Credit Risk Interest Rate on Small and Medium Enterprises (SMES) Growth in Dili, Timor-Leste 信贷风险利率对东帝汶帝力中小企业成长的影响

Timor Leste Journal of Business and Management Pub Date : 2022-12-19 DOI: 10.51703/bm.v4i0.96

J. Belo, T. Belo, E. Saldanha

引用次数: 0

The Mediation Effect of Business Strategy on the Relations between External Factors, Internal Factors and Business Performance 企业战略对外部因素、内部因素与企业绩效关系的中介作用

Timor Leste Journal of Business and Management Pub Date : 2022-12-19 DOI: 10.51703/bm.v4i0.66

Norberto Michael Castro Legimai, E. Saldanha, B. Graciana

引用次数: 1