Internal Communications & Organizational Behavior eJournal最新文献

{"title":"Examining the Relationships between Organizational Culture, Knowledge Management, and Environmental Responsiveness Capability","authors":"Peyman Akhavan, M. E. Sanjaghi, J. Rezaeenour, H. Ojaghi","doi":"10.2139/ssrn.2466380","DOIUrl":"https://doi.org/10.2139/ssrn.2466380","url":null,"abstract":"Purpose -- The main goal of this paper is to study the effects of organizational culture on environmental responsiveness capability (ERC) both directly and through the mediation of knowledge management in selected Iranian industrial research organizations (IIRO). Furthermore, the effects of four types of organizational culture on ERC and knowledge management in the target population are compared.Design/methodology/approach -- Relationships between the ERC, knowledge management and organizational culture are considered using survey data through the structural equation modelling (SEM) approach. Five-point Likert questionnaire has been used as a tool for measuring variables. Our sample includes 276 members of 13 selected target organizations whose names are not mentioned due to prior agreement.Findings -- Results show that organizational culture has a positive and significant relationship with ERC, both directly and indirectly through the mediation of knowledge management. Additionally, compared with other types of organizational cultures, innovativeness culture has the highest correlation with ERC both directly and through knowledge management as a mediating variable. Furthermore, cooperativeness culture has a direct significant relationship with ERC, whereas consistency and effectiveness cultures indirectly have significant and positive relationships with ERC through knowledge management. Therefore results of this research provide appropriate evidence that ERC can be affected directly by innovativeness culture and knowledge management.Research limitations/implications -- This research was conducted in IIRO with specific set of societal and cultural attitudes, while different countries have different cultures. So, future research can extend this study to other regions of the world with a different set of attitudes and behaviours. However, the current research provides important insights into effects of knowledge management and organizational culture on the degree of organizational responsiveness.Practical implications -- The findings of this research can assist companies to develop their organizational culture to foster KM processes and enable consistent tracking of environmental changes and undertake timely and appropriate responses. Originality/value -- The advantage of this paper compared to other related research is to study on ERC based on cultural and knowledge-related variables. Hence it can extend the literature of ERC and it can be useful for the managers who are dealing with industrial research company.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123864558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An Organizational Roadmap of Business Sustainability","authors":"K. Muff, Thomas L Dyllick","doi":"10.2139/ssrn.2442211","DOIUrl":"https://doi.org/10.2139/ssrn.2442211","url":null,"abstract":"The Business Sustainability Typology provides an answer to the difficult question of what business sustainability actually means and how to differentiate between beginning, intermediate and advanced levels in business practice. It offers a practical approach to evaluate different levels of integrating sustainability in business (Dyllick & Muff, 2013). While the Typology highlights three different shifts to move from business-as-usual to Business Sustainability 1.0, 2.0 and 3.0, this article looks at organizational challenges and consequences. The article offers concrete strategic support for companies in their sustainability journey. Section 1 summarized the Business Sustainability Typology (Dyllick & Muff, 2013). Section 2 identifies the organizational development domains to be studied. Section 3 provides an in-depth analysis of existing studies in the relevant domains of business sustainability. Section 4 offers a comparative overview of attributes of organizations for each type of business sustainability, and concludes with open questions as well as suggested further research.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124425473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Japanese Disaster Management System: Recent Developments in Information Flow and Chains of Command","authors":"Aya Okada, K. Ogura","doi":"10.1111/1468-5973.12041","DOIUrl":"https://doi.org/10.1111/1468-5973.12041","url":null,"abstract":"How has Japan dealt with the issue of information and chains of command in its disaster management system? In this essay, the authors provide a brief overview of the Japanese context and describe the firsthand experience of information flow and command structure in action in disaster medicine during the initial response for the Great East Japan Earthquake. Authors argue that while efforts have been made by scholars and practitioners to adapt the idea of the American Incident Command System into the Japanese system, the current structure based on ‘sectionalism’ stands as the major obstacle in developing a unified information and command system.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132586301","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An Aerial Glimpse of Workplace Deviance in Indian Service Industry","authors":"N. Sharma, J. Paluchová","doi":"10.2139/ssrn.2398745","DOIUrl":"https://doi.org/10.2139/ssrn.2398745","url":null,"abstract":"Employee deviance is now a grave issue for organizations across the globe. Organizations are losing a crown of their wealth and goodwill due to their failure in containment of deviance prevalent in their premises and this unethical behavior seems to be increasing exponentially day by day. Indian culture and values inculcates its citizen with morality and ethics yet surprisingly Indian service industry is not entirely immune from such unethical behavior. Every organization irrespective of its size, structure, location and operations is contaminated with unethical practices to some extent. This study attempts to identify the various kinds of deviant behavior pervasive in Indian service cluster and whether the demographic variables have any role in indulgence in such behaviors. For the purpose of same a literature review on current and earlier researches on same and similar areas was conducted followed by the designing of a self-report questionnaire, its distribution, collection and its empirical analysis. Data from 156 service sector employees was gathered and tests like Mann-Whitney test and Kruskal-Wallis test were employed to test the proposed hypotheses. The paper rests with note on existing deviant behavior and some very basic remedial steps to contain it.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"455 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124317173","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations","authors":"C. Fisher, Julianna Pillemer, Teresa M. Amabile","doi":"10.2139/ssrn.2288795","DOIUrl":"https://doi.org/10.2139/ssrn.2288795","url":null,"abstract":"Through an inductive, multi-method field study at a major design firm, we investigated the helping process in project work and how that process affects the success of a helping episode, as perceived by help-givers and/or -receivers. We used daily diary entries and weekly interviews from four project teams, and a separate sample of critical incident interviews, to induce process models of successful and unsuccessful helping episodes. We found that, in unsuccessful episodes, help-givers and -receivers maintained incongruent expectations and project understandings throughout the episode, which we call diagnostic incongruence. In contrast, the parties in successful episodes engaged in aligning practices that fostered shared expectations and project understandings (i.e., diagnostic congruence). Importantly, aligning practices in successful episodes occurred before or at the beginning of episodes. We also found that people’s assessments of unsuccessful episodes were often marked by intense emotionality, which sometimes led them to disregard whether the helping resulted in instrumental progress. We discuss the implications of our process model for theory and practice.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"67 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113993430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Informal Interactions between Audit Committees and Internal Audit Functions: Exploratory Evidence and Directions for Future Research","authors":"M. Zaman, Gerrit Sarens","doi":"10.2139/ssrn.2267053","DOIUrl":"https://doi.org/10.2139/ssrn.2267053","url":null,"abstract":"Purpose - This paper aims to recognise the importance of informal processes within corporate governance and complement existing research in this area by investigating factors associated with the existence of informal interactions between audit committees and internal audit functions and in providing directions for future research. Design/methodology/approach - To examine the existence and drivers of informal interactions between audit committees and internal audit functions, this paper relies on a questionnaire survey of chief audit executives (CAEs) in the UK from listed and non-listed, as well as financial and non-financial, companies. While prior qualitative research suggests that informal interactions do take place, most of the evidence is based on particular organisational setting or on a very small range of interviews. The use of a questionnaire enabled the examination of the existence of internal interactions across a relatively larger number of entities. Findings - The paper finds evidence of audit committees and internal audit functions engaging in informal interactions in addition to formal pre-scheduled regular meetings. Informal interactions complement formal meetings with the audit committee and as such represent additional opportunities for the audit committees to monitor internal audit functions. Audit committees' informal interactions are significantly and positively associated with audit committee independence, audit chair's knowledge and experience, and internal audit quality. Originality/value - The results demonstrate the importance of the background of the audit committee chair for the effectiveness of the governance process. This is possibly the first paper to examine the relationship between audit committee quality and internal audit, on the existence and driver of informal interactions. Policy makers should recognize that in addition to formal mechanisms, informal processes, such as communication outside of formal pre-scheduled meetings, play a significant role in corporate governance.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114828845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"When Bad News is Sugar-Coated: Information Distortion, Organizational Search and the Behavioral Theory of the Firm","authors":"Christina Fang, J. Kim, Frances J. Milliken","doi":"10.1002/SMJ.2146","DOIUrl":"https://doi.org/10.1002/SMJ.2146","url":null,"abstract":"Most work in strategy and organization theory assumes that performance feedback is straightforward to interpret and truthfully reported. We raise the following question: How might the systematic distortion of negative performance information affect organizational learning and future performance? We formulate a model where (1) members do not always report the truth about what they know about their performance level, especially when performance is below aspiration and (2) their propensity to distort information is subject to social influence. We find that organizations that are characterized by a high level of information distortion tend to perform more poorly, but that the effect of a low rate of sugar-coating may, in some conditions, be more benign than the literatures seem to suggest.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"89 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133918379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"New Zealand HR Employee Communication: Comparing 2000 and 2010 Empirical Results with Forecasts for 2020","authors":"P. Nel","doi":"10.2139/ssrn.2176126","DOIUrl":"https://doi.org/10.2139/ssrn.2176126","url":null,"abstract":"Businesses in New Zealand demands high quality and cost effective products and services to remain locally and internationally competitive. This process includes competent managers and human resource (HR) practitioners who communicate effectively with staff. Empirical research was conducted in 2000 and again in 2010 and forecasted for 2020 to compare HR practitioners’ traditional and contemporary communication modes such as Facebook, Twitter and Blogging with staff. Results were obtained via a mailed questionnaire in 2000 and obtaining a response of 10.1%. An electronic questionnaire was used in 2010 and the response was 15.4%. Recommendations are that HR staff could embrace HRIS’ modern social media means in particular to enhance organisation communication to promote the competitiveness of organisations and staff satisfaction.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133178023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Collective Framing of Crisis Management: A Ventriloqual Analysis of Emergency Operations Centres","authors":"C. Bergeron, François Cooren","doi":"10.1111/j.1468-5973.2012.00671.x","DOIUrl":"https://doi.org/10.1111/j.1468-5973.2012.00671.x","url":null,"abstract":"Crises are omnipresent in the organizational world. To face these situations, organizations rely on their crisis management teams to better manage these situations. How do members of these teams succeed or fail to succeed in understanding each other and in collectively framing the crisis situation, when everyone's background differs? Based on an interactional perspective, the current study proposes to respond to this question by analysing a selection of audiovisual excerpts taken from three crisis management exercises conducted in Ontario, Canada. These analyses help describe the role certain figures play in the framing of crisis management. It was found that only when these different preoccupations are articulated, taken into account and negotiated can the framing of the crisis situation evolve collectively.","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"118551264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Towards a Formal Theory of a Distractor in Attentional Tasks","authors":"I. Utochkin","doi":"10.2139/ssrn.2094204","DOIUrl":"https://doi.org/10.2139/ssrn.2094204","url":null,"abstract":"The distractive effects on attentional task performance in different paradigms are analyzed in this paper. I demonstrate how distractors may negatively affect (interference effect), positively (redundancy effect) or neutrally (null effect). Distractor effects described in literature are classified in accordance with their hypothetical source. The general rule of the theory is also introduced. It contains the formal prediction of the particular distractor effect, based on entropy and redundancy measures from the mathematical theory of communication (Shannon, 1948). Single- vs dual-process frameworks are considered for hypothetical mechanisms which underpin the distractor effects. Distractor profiles (DPs) are also introduced for the formalization and simple visualization of experimental data concerning the distractor effects. Typical shapes of DPs and their interpretations are discussed with examples from three frequently cited experiments. Finally, the paper introduces hierarchical hypothesis that states the level-fashion modulating interrelations between distractor effects of different classes","PeriodicalId":387810,"journal":{"name":"Internal Communications & Organizational Behavior eJournal","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133094603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}