{"title":"ELECTRONIC WORD OF MOUTH, ONLINE ADVERTISEMENT VALUE AND ATTITUDE TOWARD EGYPTIAN WEBSITES AS ANTECEDENTS OF ONLINE PURCHASE INTENTION: AN EXTENDED TECHNOLOGY ACCEPTANCE MODEL","authors":"Mayada Aref","doi":"10.7903/ijecs.2010","DOIUrl":"https://doi.org/10.7903/ijecs.2010","url":null,"abstract":"","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49523325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effect of Perceived Value and Marketing 4.0 on Customer Satisfaction and Purchase Intention in E-commerce Context","authors":"Tanto Winarko, Elyakim Randi Parapak, Saras Ayu Virananda, Ratna Yulianti, Istijanto Istijanto","doi":"10.7903/ijecs.2121","DOIUrl":"https://doi.org/10.7903/ijecs.2121","url":null,"abstract":"To observe the effect of perceived value and Marketing 4.0 factors on purchase intention and satisfaction of customers in the context of e-commerce, this study used a quantitative method to analyze 315 collected data e-commerce platform users in Indonesia by applying the multiple-regression analysis method. A combination of SPSS Statistics v.20 and Microsoft Excel was used during the data analysis. In addition to the perceived value components that might influence the satisfaction of customers and purchase intention in an e-commerce context, all four components of the Marketing 4.0 model were combined as components that might also affect the satisfaction of customers and purchase intention. As a result, this study shows that two components (utilitarian value and hedonic value) as part of perceived benefits and three components (brand image, brand identity, and brand integrity) as part of the Marketing 4.0 model have a significant and positive influence on both satisfaction of customers and purchase intention. On the other hand, social value and perceived risk do not have a significant effect on customer satisfaction. Moreover, brand interaction and customer satisfaction have a positive impact on","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44518431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
V. Moorthy, Prabha Kiran, Jayanta Banerjee, Krishna Kishore S V
{"title":"Investigating the Impact of Emotional Contagion on Customer Attitude, Trust and Brand Engagement: A Social Commerce Perspective","authors":"V. Moorthy, Prabha Kiran, Jayanta Banerjee, Krishna Kishore S V","doi":"10.7903/ijecs.2049","DOIUrl":"https://doi.org/10.7903/ijecs.2049","url":null,"abstract":"Social Commerce networks are a powerful platform for spreading positive and negative emotional contagion, which is affecting users from different perspectives, i.e., psychology, attitude, buying decision. Emotional contagion is the phenomenon of having a person's emotions and behaviours directly trigger similar emotions or behaviour in other people. This research proposes a model to analyze the factors influencing emotional contagion that, in turn, impact consumer's attitudes, trust, and brand engagement. This study used a survey approach using a structured questionnaire. Primary data was collected from 174 social media users who shop online. The proposed model was tested using multiple regression analysis. The results demonstrated that effective content, visual or text, triggers customers' emotional contagion, influencing customer attitude and trust leading to brand engagement. The research study's findings can be used for deciding on content strategies of advertisements pertaining to social commerce.","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49357680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Design and development of RFID based smart shopping cart using Arduino","authors":"Peeyush Garg, Tanvi Joshi, Deepika Bansal","doi":"10.7903/ijecs.2076","DOIUrl":"https://doi.org/10.7903/ijecs.2076","url":null,"abstract":"In the present era of socio-economic development, technologies have been contributing not only for improving supply chain management, but also to enhance customer facilities and satisfactions. Now a days, shopping centers and city malls are the prime requirement of society, where customers get freedom to see, choose and collect items as per their requirements and convenience. These stores and malls are situated in metropolitan cities and easily approachable, which increases the rush at these places with a high rate, tends to long queue at billing counters. It also needs skilled workers to arrange items in shopping center, also guide about the shopping items to customers as well as at billing counter. The proposed system is a smart shopping cart, comprises RFID reader and on-board buttons as inputs, microcontroller-based Arduino board as data acquisition and control unit, and LCD display is as output unit. The smart cart detects items, then avails option to customer to add new shopping items in bill as well as remove already added items directly from bill. It also sends the final billing information to central server using Wi-Fi module. The developed flexible shopping system provides better informative system along with facility of automatic billing generation and record the information centrally. It also provides better functionality of shopping center, minimize requirement, and working load on shopping center employees.","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47961680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Young Consumers’ Exposure, Attitude, and Behavioral Response to YouTube Video Game Streaming’s Product Placement","authors":"Worawan Ongkrutraksa","doi":"10.7903/ijecs.2113","DOIUrl":"https://doi.org/10.7903/ijecs.2113","url":null,"abstract":"","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48700483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Perceived Effective Sanctions on Customer’s Initial Trusting Beliefs and Initial Trusting Intention towards Unfamiliar Web Retailers","authors":"C. Wong, K. Nor","doi":"10.7903/ijecs.2057","DOIUrl":"https://doi.org/10.7903/ijecs.2057","url":null,"abstract":"Past studies have conceptualized initial trust in diverse ways. Although many have examined the effect of perceived effective sanctions on initial trust, the outcomes are still unclear, and more aspects remain untapped. As such, this study assesses the effect of perceived effective sanctions on customers’ initial trusting beliefs and initial trusting intentions towards unfamiliar web retailers. Data collected from a survey were statistically analyzed using the Structural Equation Modelling (SEM) technique. As a result, perceived effective sanctions displayed a significantly positive effect on both initial trusting beliefs and intention. This study enhances the understanding of initial trust and its association with perceived effective sanctions. It also offers further understanding of the effect of the construct on initial trust within the under-researched area in Malaysia. Practically, this study facilitates less reputable web retailers in devising effective strategies to build initial trust amongst consumers.","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48803131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Influencing factors of the extent, timing, and pattern of online insurance adoption","authors":"Mst. Samanta Nasrin, Wirawan Dony Dahana","doi":"10.7903/ijecs.2078","DOIUrl":"https://doi.org/10.7903/ijecs.2078","url":null,"abstract":"This study investigates the influence of consumer traits, product attributes, marketing activities, and word of mouth (WOM) on three aspects of online insurance adoption: the number of products adopted, adoption timing, and adoption pattern. We empirically examine the relationships between these variables using data from 509 consumers collected through an online survey. The results from three statistical analyses suggest that consumers with low social needs, are price-conscious, and perceive fewer risks when buying on the Internet tend to purchase more online insurance products. Furthermore, products advertised on television and the Internet or perceived as having high premium variability are likely to have shorter adoption timing than other products. Moreover, the adoption of an insurance product appears contingent upon the type of insurance previously adopted and the attribute discrepancy between products. Finally, we discuss the managerial implications of our findings to increase the effectiveness of marketing efforts.","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49075928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of Trust Mechanism in Social Commerce: A Systematic Literature Review","authors":"M. Ma'ady, Shinta Amalia Kusuma Wardhani","doi":"10.7903/ijecs.2015","DOIUrl":"https://doi.org/10.7903/ijecs.2015","url":null,"abstract":"Global economic development has entered a new normal era, and social commerce development is very rapid. Social distancing and the slogan of ‘stay at home’ in the sense of the new normal era boost social commerce to be a very busy activity. Many previous studies indicate that the most important role in social commerce is how to construct trust during online transactions. Research on this subject is still new. Therefore, it is important to analyze the technical enabler of trust through structured reviews. We propose a systematic literature review about the analysis of trust mechanisms in social commerce using data collected from 31 journal articles in the last six years. We emphasize this study on what sources of trust-building cues and how trust mechanisms can play an essential role in social commerce. We believe that this review can provide a new insight into future social commerce research. Implications and limitations are also discussed at the end of the paper.","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41771634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Determinants of Omnichannel Shoppers’ Perceived Value and their Shopping Intention","authors":"T. Alang, Khoa Minh Nguyen","doi":"10.7903/ijecs.2035","DOIUrl":"https://doi.org/10.7903/ijecs.2035","url":null,"abstract":"This paper aims to understand the determinants of Vietnamese shoppers’ perceived value and their shopping intention towards omnichannel. First, this paper examines factors affecting customers’ perceived value of omnichannel and identifies predictors of these factors. Second, it examines the association between customers’ perceived value and their shopping intention towards omnichannel retailing. In doing so, this study utilizes quantitative research by means of a survey of 225 omnichannel shoppers in the electronics retail industry in Ho Chi Minh City. Exploratory factor analysis, confirmatory factor analysis, and structural equation models are employed to analyze the data. The findings show that compatibility and perceived risk have a significant association with perceived value; that the predictors of perceived risk are consistency, flexibility, and personalization; and that the predictor of compatibility is consistency. In addition, perceived value has a positive association with shopping intention. This paper supports the current knowledge of omnichannel retailing and extends the research framework by providing contextual determinants from Vietnam. Practical implications are provided to practitioners for implementing and maintaining successful omnichannel adoption.","PeriodicalId":38305,"journal":{"name":"International Journal of Electronic Commerce Studies","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42870885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}