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Proceedings of the 33rd European Conference on Cognitive Ergonomics最新文献

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Review mining to discover user experience issues in mental health and wellbeing chatbots 回顾挖掘，发现心理健康和幸福聊天机器人的用户体验问题
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552357
Frederick G. Booth, C. Potts, Raymond R. Bond, M. Mulvenna, E. Ennis, M. McTear
{"title":"Review mining to discover user experience issues in mental health and wellbeing chatbots","authors":"Frederick G. Booth, C. Potts, Raymond R. Bond, M. Mulvenna, E. Ennis, M. McTear","doi":"10.1145/3552327.3552357","DOIUrl":"https://doi.org/10.1145/3552327.3552357","url":null,"abstract":"Abstract: Mental health and wellbeing chatbots are growing in popularity. Involving the end-user in creating these products is an important design consideration, to ensure technologies meet user needs and are easy to use. Extensive databases of app reviews provide rich data sources which can inform design, based on user feedback of apps already in existence. In this study, review mining was conducted on app reviews (n=20,461) across 7 mental health and wellbeing chatbots, focusing on the reviews that included the topics of design and user experience. The aim is to establish what user experience issues of mental wellbeing chatbots can be discovered. Natural language processing techniques were used to analyse reviews, and k-means clustering was applied to identify similar reviews based on content. These processes can be used to provide recommendations to designers of digital mental health technologies.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"253 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124172719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Employing Futuristic Autobiographies to envision emerging human-agent interactions: The case of intelligent companions for stress management 运用未来主义的自传来设想新兴的人类代理互动:压力管理的智能同伴的案例
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552343
Johannes Danielsson, Klara Säljedal, V. Kaptelinin
{"title":"Employing Futuristic Autobiographies to envision emerging human-agent interactions: The case of intelligent companions for stress management","authors":"Johannes Danielsson, Klara Säljedal, V. Kaptelinin","doi":"10.1145/3552327.3552343","DOIUrl":"https://doi.org/10.1145/3552327.3552343","url":null,"abstract":"Technology-supported stress management is one of the most promising and practically important application areas for intelligent companions, that is, digital assistants evoking empathy and personal attachment. In this paper, we employ the method of Futuristic Autobiographies (FABs) to elicit participants’ attitudes and reflections regarding an imaginary digital assistant for stress management, implemented as an intelligent companion. For the purposes of the study, we developed six FABs, highlighting a range of potential issues related to the use of intelligent companions. The participants (N=17) provided their responses to the FABs by completing a survey, and a subset of the participants (N=5) also took part in follow-up online interviews. A thematic analysis of the results revealed six main themes: objectivity of the digital assistant, human-likeness, context-specificity of assistant's behavior, user's control, stress management, and user privacy. The themes, as well as the implications of the results for the design and use of intelligent stress management companions, are discussed.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"354 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134439623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Designing new energy management technologies and systems: understanding Energy Management Activities (EMAs) collective and temporal dimensions in French social housing 设计新的能源管理技术和系统:了解能源管理活动(ema)在法国社会住房的集体和时间维度
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552330
Marina Launay, M. Ruellan, Flore Barcellini
{"title":"Designing new energy management technologies and systems: understanding Energy Management Activities (EMAs) collective and temporal dimensions in French social housing","authors":"Marina Launay, M. Ruellan, Flore Barcellini","doi":"10.1145/3552327.3552330","DOIUrl":"https://doi.org/10.1145/3552327.3552330","url":null,"abstract":"Ecological and energy issues are pushing for action in the housing sector which is a major greenhouse gases emitter. Most solutions considered by public stakeholders have a significant technical dimension. However the existing energy management technologies have limited effectiveness and are difficult for many dwellers to use [11]. We propose new reflections concerning the design of resources systems integrating energy management technologies in social housing. These reflections are based on the understanding of Energy Management Activities (EMAs) complexity. More precisely we focus on EMAs collective and temporal dimensions and their implications on tasks sharing between different stakeholders (dwellers, lessor, third parties) and between these and technologies. Our work is grounded in Activity-Centered Ergonomics in collaboration with electrical engineering and intends to be built with actors concerned by energetical issues in a participative approach. We present our first research results: a mapping of strategic actors in social housing and energy to be involved in our research and first understanding on EMAs collective and temporal dimensions.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126810601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Remote Testing of an Augmented Reality System 增强现实系统的远程测试
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552337
M. Liinasuo, T. Kuula, V. Goriachev, K. Helin
{"title":"Remote Testing of an Augmented Reality System","authors":"M. Liinasuo, T. Kuula, V. Goriachev, K. Helin","doi":"10.1145/3552327.3552337","DOIUrl":"https://doi.org/10.1145/3552327.3552337","url":null,"abstract":"Remote test settings have become more common due to COVID-19. Our paper presents two user tests focusing on the usability and user experience of an augmented reality-based solution, i.e., augmented reality system. We describe the proceeding of the tests from the perspective of what party has participated in the test in the same location as the test participant, i.e., locally, and what party remotely. The importance - or unimportance - of physical presence is contemplated from the perspective of the successfulness of the test. The physical presence of a person providing technical support to the test participant during the testing proved vital for the augmented reality related testing; the location of other test organisers appears more indifferent in this context.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131825890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Design of an Experiment to Evaluate the Effect of Spatial Sound on Memory Recall in a Virtual Reality Learning Environment 虚拟现实学习环境中空间声音对记忆回忆影响的实验设计
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552346
V. Russell, David J. Murphy, Flaithrí Neff
{"title":"The Design of an Experiment to Evaluate the Effect of Spatial Sound on Memory Recall in a Virtual Reality Learning Environment","authors":"V. Russell, David J. Murphy, Flaithrí Neff","doi":"10.1145/3552327.3552346","DOIUrl":"https://doi.org/10.1145/3552327.3552346","url":null,"abstract":"With the widespread availability of affordable consumer devices, Virtual Reality is fast becoming a valid solution for enabling accessible and immersive teaching and learning experiences. VR presents many educational opportunities but there are still aspects that need further investigation, one being the utilisation of sound within VR, and the effect it has on memory recall. In the context of the online learning, this paper outlines a planned experiment design to investigate the relationship between spatial sound used within an online Virtual Reality Learning Environment (VRLE) and its effect on immediate memory recall. The experiment uses an immersive, web-based platform exploiting the WebXR application programming interface, and built using Three.js and Resonance Audio JavaScript libraries. Using different audio conditions, an adapted Logic Memory test, in-VR questionnaires, and both between-group and within-group analysis, the goal of the experiment is to examine the effect of spatial audio on immediate memory recall, when compared to non-spatial audio.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"163 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115685270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How an Undergraduate Group of Design Students Solved Wiring Errors during the Prototyping of an Interactive Artifact 一群设计专业本科生如何解决交互工件原型制作过程中的接线错误
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552345
Andrea Alessandrini
{"title":"How an Undergraduate Group of Design Students Solved Wiring Errors during the Prototyping of an Interactive Artifact","authors":"Andrea Alessandrini","doi":"10.1145/3552327.3552345","DOIUrl":"https://doi.org/10.1145/3552327.3552345","url":null,"abstract":"The introduction of maker technology and personal fabrication has radically changed how we learn, design, and innovate. In recent years, a growing number of people have begun using a broad range of creative technologies. A common challenge with using these technologies is the difficulties during electronic circuit prototyping, particularly for end-users. This research investigates the causes of wiring problems and the troubleshooting strategies used during the prototyping of electronic circuits by nonexpert users. We conducted an ethnographic study of students at a university design school engaged in prototyping electronic circuits with creative technologies. We performed a microanalysis of the students’ interactions and dialogues according to the distributed cognition framework. Results show the significance of having meaningful information on the prototyping tool in addition to the importance of the students sharing common ground so that they can effectively detect and solve wiring errors. Our conclusions highlight some relations between types of wiring errors and solution strategies.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114471623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The pause that refreshes: Break-taking occurs when task demands are reduced allowing for replenishing of attentional resources 休息能让人恢复精神:当任务需求减少，可以重新集中注意力时，就会出现休息
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552339
Carlos P. Santos, Carina E. I. Westling, H. Witchel
{"title":"The pause that refreshes: Break-taking occurs when task demands are reduced allowing for replenishing of attentional resources","authors":"Carlos P. Santos, Carina E. I. Westling, H. Witchel","doi":"10.1145/3552327.3552339","DOIUrl":"https://doi.org/10.1145/3552327.3552339","url":null,"abstract":"There is a controversy over whether the difficulty (i.e. mental demands) of a task leads to more or less mind wandering, with studies showing apparently conflicting results. Guided by the established association between mind wandering and fidgeting, here we propose a new interpretative model for mind wandering based on Non-Instrumental Movement Inhibition (NIMI), an active effort to suppress embodied natural fluctuations, which would otherwise result in both mental and physical displacements. In a video game-based experiment, break-taking (during level changes) functioned as a trigger for people to suspend NIMI, detectable as fidgeting. They suspended NIMI to transiently replenish depleted mental resources, which allowed mental arousal, detectable as postural uplift. We conclude that task persistence (beside difficulty level) creates a substrate (a latent state with depleted mental resources) encouraging mind wandering to temporarily replenish mental resources to re-control attention.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115430228","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Contextualising Goal Setting for Behaviour Change – from Baby Steps to Value Directions 行为改变的情境化目标设定——从婴儿阶段到价值方向
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-10-04 DOI: 10.1145/3552327.3552342
H. Lindgren, Saskia Weck
{"title":"Contextualising Goal Setting for Behaviour Change – from Baby Steps to Value Directions","authors":"H. Lindgren, Saskia Weck","doi":"10.1145/3552327.3552342","DOIUrl":"https://doi.org/10.1145/3552327.3552342","url":null,"abstract":"Setting goals is a basic functionality of digital behaviour change interventions aimed at improving health. A challenge is to motivate and define personally relevant, small, easy-to-achieve (”baby step”) goals, to which a person can adhere to over time. The aim of this work is to contextualize goal setting, to identify potentially conflicting motives that affect goal setting and adherence to goals. The purpose of this study is to investigate how representations of different levels of activity in terms of activity theory, and their values and motives, can be used for goal setting. The study was conducted as a part of the design and development of a digital coach for preventing cardio-vascular diseases and exhaustion syndromes. The content of an early prototype was evaluated with 40 provisional users. This was done through a questionnaire, containing a part of the data collection module of the prototype. The results include a set of activities defined at different levels of activity in terms of activity theory, their potentially conflicting motives and arguments, importance, social and personal value. The results are integrated in an ontology of activity and embedded in a prototype for supporting behaviour change.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123728723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
”What Do You See Now?”: Lessons Learned While Integrating a Virtual Reality Application in Ambulatory Care of a Pediatric Surgery “你现在看到了什么?”:将虚拟现实应用于儿科外科门诊护理的经验教训
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2022-09-26 DOI: 10.1080/0144929X.2022.2125832
Nadine Flegel, T. Mentler
{"title":"”What Do You See Now?”: Lessons Learned While Integrating a Virtual Reality Application in Ambulatory Care of a Pediatric Surgery","authors":"Nadine Flegel, T. Mentler","doi":"10.1080/0144929X.2022.2125832","DOIUrl":"https://doi.org/10.1080/0144929X.2022.2125832","url":null,"abstract":"In many medical contexts, virtual reality (VR) applications are associated with high hopes for improved forms of care. In order for these hopes to be fulfilled not only in controlled (laboratory) studies, possibly accompanied by technicians, but also in everyday clinical practice, applications must be suitable for the users on the one hand and efficiently integrated into the organizational processes on the other. While the first aspect has already been widely studied in terms of VR-related user interface and interaction design, there are fewer references and recommendations on the second one. These are given in this contribution. They are based on findings of applying human-centered design methods (contextual inquiry, work models, focus group) during the integration of a VR application in ambulatory care of children and adolescents after bone fractures. Finally, transferability of the recommendations to other contexts, including beyond clinical scenarios, is discussed.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"146 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131749577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Proceedings of the 33rd European Conference on Cognitive Ergonomics 第33届欧洲认知工效学会议论文集
Proceedings of the 33rd European Conference on Cognitive Ergonomics Pub Date : 2012-08-28 DOI: 10.1145/2448136
Phil Turner, Susan Turner
{"title":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","authors":"Phil Turner, Susan Turner","doi":"10.1145/2448136","DOIUrl":"https://doi.org/10.1145/2448136","url":null,"abstract":"Researchers and practitioners from the domains of cognitive ergonomics, human technology interaction and cognitive engineering have come together to contribute to this 30th European Conference on Cognitive Ergonomics, ECCE 2012. This year's theme is Re-thinking cognition. Cognition is no longer viewed as being merely 'rules and representations' but is now seen to be embodied, embedded, extended and enactive. In the papers collected here we see how these new treatments have shaped, and sometimes even overturned, established thinking and practice.","PeriodicalId":370674,"journal":{"name":"Proceedings of the 33rd European Conference on Cognitive Ergonomics","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127827977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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