Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance最新文献_第6页

Using Linked Open Data for automating digital public administration reporting 使用关联开放数据自动化数字公共管理报告

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494265

Anastasia Sofou, Miguel Alvarez Rodriguez

{"title":"Using Linked Open Data for automating digital public administration reporting","authors":"Anastasia Sofou, Miguel Alvarez Rodriguez","doi":"10.1145/3494193.3494265","DOIUrl":"https://doi.org/10.1145/3494193.3494265","url":null,"abstract":"This paper aims to showcase how the Open Data directive and the Linked Open Data principles have been endorsed by public administrations for the publication and interlinking of public administration reporting data. It focuses on the endeavour of publishing the Digital Public Administration Factsheets, which reflect the most recent developments of public administrations in EU member states, as Linked Open Data to support the European Interoperability Framework principles of openness, transparency, and reusability. The paper provides a short introduction to Linked Open Data principles for the interested reader and then it mainly focuses on how these principles have been applied for automating digital public administration reporting. It highlights the transformation process of the Digital Public Administration Factsheets from word documents to HTML and RDF formats, using relevant metadata from existing models and vocabularies to annotate key document information and therefore ensure semantic interoperability. The publication of public sector data as Linked Open Data facilitates its reuse and improves transparency towards citizens.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"os-56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127717213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Bringing Innovation Towards Efficient Policy-making in ICT-enabled Service Provision for Senior Citizens 在为长者提供资讯及通讯科技服务方面，以创新促进有效决策

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494207

Merilin Liutkevicius, Teona Gelashvili, Ingrid Pappel

{"title":"Bringing Innovation Towards Efficient Policy-making in ICT-enabled Service Provision for Senior Citizens","authors":"Merilin Liutkevicius, Teona Gelashvili, Ingrid Pappel","doi":"10.1145/3494193.3494207","DOIUrl":"https://doi.org/10.1145/3494193.3494207","url":null,"abstract":"Societal challenges related to a recent phenomenon - population ageing, calls for national governments for new guidelines and understanding of how to help senior citizens through innovative solutions to enhance their everyday lives. Current research is the baseline study to analyse the existing context and circumstances and decide which direction Estonia should take with its policy-making when establishing the Welfare Strategy for 2023-2030. The empirical data was collected in Estonia through two knowledge panel meetings that brought together experts who represented Quadruple Helix (QH) regional innovation actors involved in providing ICT services. Adopting a multi-criteria approach, cognitive mapping as an important instrument was used during panel meetings to facilitate the decision making of the experts. Based on the study results, this paper discusses various innovative ICT solutions to bring together ageing population needs and market capacity. Various context factors and clusters were identified, supporting the strategy's planning and future related activities.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115311432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Towards Co-creating Getting a Transport Card Integrated Public Service 迈向共建交通一卡通综合公共服务

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494316

Alexandros Gerontas, Eleni Panopoulou, Georgia Zempila, E. Tambouris, Ana Akrivousi, K. Farmakis, Stamatia Papadimopoulou, K. Tarabanis

{"title":"Towards Co-creating Getting a Transport Card Integrated Public Service","authors":"Alexandros Gerontas, Eleni Panopoulou, Georgia Zempila, E. Tambouris, Ana Akrivousi, K. Farmakis, Stamatia Papadimopoulou, K. Tarabanis","doi":"10.1145/3494193.3494316","DOIUrl":"https://doi.org/10.1145/3494193.3494316","url":null,"abstract":"Today, citizens demand personalised and integrated electronic public services that match their exact needs and circumstances regardless of the number of actual public authorities involved. This can be realised by combining research and practice in the fields of integrated public service and service co-creation. The aim of this paper is to understand stakeholders’ views towards providing a co-created, integrated public service in a Greek Region. More specifically, the public service Getting a Transport Card was analysed. This public service is available to low-income, disabled citizens providing them with free or reduced-price transportation. To meet our aim, we conducted structured interviews with citizens, region employees, and policy makers. The results provided us a clearer understanding of stakeholders views regarding system requirements, the role of co-creation, integrated public service governance, interoperability layers (legal, organisational, semantic and technical), and sustainability. These enabled us to formulate a clear usage scenario for a new integrated public service.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129480185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

A Case of the Governance of Digital Technology in Tax Administration 数字技术在税收管理中的治理案例

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494234

Fatemeh Ahmadi Zeleti, Grace S. Walsh, A. Ojo, Emer Mulligan

引用次数: 0

Reframing E-participation for Sustainable Development 重塑电子参与促进可持续发展

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494218

Victoria Palacin, Angelica Zundel, V. Aquaro, Wai-Min Kwok

{"title":"Reframing E-participation for Sustainable Development","authors":"Victoria Palacin, Angelica Zundel, V. Aquaro, Wai-Min Kwok","doi":"10.1145/3494193.3494218","DOIUrl":"https://doi.org/10.1145/3494193.3494218","url":null,"abstract":"The role of digital technologies in the public administration has grown significantly in the last five decades, with over 80% of United Nations Member States currently using technologies for public governance processes. This trend has contributed to the evolution of e-governance practices. E-participation in particular, has become a norm in policy and decision-making in a growing number of countries and a key enabler for achieving the United Nations’ 2030 Agenda for Sustainable Development, with governments and people developing crucial abilities to create, use and share digital resources that allow them to interact with one another in multiple ways. These practices are pervasive and evolve rapidly, especially in emergency situations such as the COVID-19 pandemic. This article introduces six sub-dimensions of e-participation, within the existing United Nations E-participation Index framework, that seek to capture the different levels of digital interactions between people and e-governments against the backdrop of the 2030 Agenda for sustainable development. These sub-dimensions are based upon an array of sources, including academic literature, expert group meetings held by UN Department of Economic and Social Affairs and cases reported by countries in the UN E-Government Surveys. This approach aims to deepen the understanding of how governments adapt to enhance people’s ability and capacity to participate in digital governance, which is after all a fundamental aspect to building better, more effective and accountable institutions and constructing sustainable and inclusive societies – leaving no one behind.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128601660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Overcoming Challenges in the Silver Economy by Connecting Services in the Silver Hub: The tool to provide the basis for the Innovative Solutions 通过连接白银中心的服务来克服白银经济中的挑战:为创新解决方案提供基础的工具

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494225

T. Kangilaski, S. Butt, Ingrid Pappel, Erik Kangilaski

{"title":"Overcoming Challenges in the Silver Economy by Connecting Services in the Silver Hub: The tool to provide the basis for the Innovative Solutions","authors":"T. Kangilaski, S. Butt, Ingrid Pappel, Erik Kangilaski","doi":"10.1145/3494193.3494225","DOIUrl":"https://doi.org/10.1145/3494193.3494225","url":null,"abstract":"Higher life expectancy and continuously low birth rates and are changing the shape of the European Union's (EU) 27 countries age pyramid. The most important change is a clear move towards a much older population structure. As a result, the share of older people in the total population will increase significantly in the coming decades. This in turn increases the burden on the working-age population to cover the social costs of an ageing population for various related services. The current article provides an overview of how the EU funded project, OSIRIS in the Baltic Sea Region (BSR) contributes to the serious challenge among the elderly by designing a communication platform in order to bring together various stakeholders within the service provision lifecycle. The paper discusses the main architectural needs for the communication platform, Silver Hub (SH) designed to be the foundation for the services among various stakeholders related to the silver economy developments. As a result, the interface is proposed considering relevant stakeholders’ needs to provide an effective tool for companies and research institutions to bring new innovative and sustainable services to the silver economy market.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130920889","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Interoperability skills and competencies - the drivers for digital growth in Public Administrations 互操作性技能和能力——公共行政部门数字化增长的驱动力

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494230

K. Kyriakopoulou, Victoria Kalogirou, Georges Lobo, Katarina Manojlovic, Ludovic Mayot, Cesar Casiano Flores, J. Crompvoets, E. Tan

{"title":"Interoperability skills and competencies - the drivers for digital growth in Public Administrations","authors":"K. Kyriakopoulou, Victoria Kalogirou, Georges Lobo, Katarina Manojlovic, Ludovic Mayot, Cesar Casiano Flores, J. Crompvoets, E. Tan","doi":"10.1145/3494193.3494230","DOIUrl":"https://doi.org/10.1145/3494193.3494230","url":null,"abstract":"The implementation of eGovernment in the Public Sector has numerous advantages for government and business sectors. Interoperability is crucial to streamline the digital solutions of public administrations. To enhance the digital transformation and implementation of eGovernment and to contribute to both interoperable cross-border and cross-sector public services, civil servants should possess the necessary required digital skills and competencies to carry out this process. An important milestone for eGovernment services is the establishment of the Interoperability Academy, funded by the ISA2 Programme of the European Commission (EC). Interoperability Academy provides eLearning courses on advanced digital skills with a focus on interoperability. The study on the European Framework for Interoperability Skills and Competences in the public sector (EFISC) defines the knowledge, skills, attitudes and competencies that can favor interoperability and could support civil servants in increasing their capabilities in relation to interoperability and digital work. However, it remains uncertain whether and how public administrations would be able to integrate the required skills and competencies described in the framework. Hence, this article presents an ongoing research with the aim to propose a methodology for investigating the application and effectiveness of the EFISC framework in public sector via a case study. This practical case study will support civil servants in increasing their digital skills capabilities in relation to interoperability and ensure the high reusability potential of EFISC.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117320006","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Reengineering of administrative urbanization and edification processes: A case study of three Portuguese municipalities 行政城市化与教育过程再造:以葡萄牙三个直辖市为例

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494305

Helena Pires Barrenho, Jose Bileu Ventura, A. Dionísio

{"title":"Reengineering of administrative urbanization and edification processes: A case study of three Portuguese municipalities","authors":"Helena Pires Barrenho, Jose Bileu Ventura, A. Dionísio","doi":"10.1145/3494193.3494305","DOIUrl":"https://doi.org/10.1145/3494193.3494305","url":null,"abstract":"This research work bases its analysis on the reengineering of processes, dematerialization and integration of procedures in the area of licensing building works and reports on an empirical application in three Portuguese municipalities in the context of integrated management. The empirical analysis is based on qualitative analysis methods and supported by data collected through interviews with elected officials, technicians and the front-office in the municipalities under study. Several qualitative parameters are evaluated from the perspective of municipal services and facilitating elements and difficulties in the process are identified, which can help to indicate future directions for the reengineering of administrative urbanization and edification processes. In terms of contributions, this study contributes to scientific knowledge, since there are no other studies on the specific subject and with the current analysis. It aims to contribute to the enrichment of the literature on process reengineering in European municipalities and on case studies in public and municipal administration and it reinforces the literature in Portugal in the area of process reengineering and dematerialization of procedures for building works. This paper contributes to real, institutional knowledge and, from the outset, points to the necessary top strategic vision with the consequent organizational changes and the role of workers in the participation of process reengineering projects.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116999954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Smart Municipal Governance System Using Confluence of Technologies in a Developing Country Scenario. 基于技术融合的发展中国家智慧城市治理系统。

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494277

Karthik Shivashankar, Venkat Bakthavatchaalam

{"title":"Smart Municipal Governance System Using Confluence of Technologies in a Developing Country Scenario.","authors":"Karthik Shivashankar, Venkat Bakthavatchaalam","doi":"10.1145/3494193.3494277","DOIUrl":"https://doi.org/10.1145/3494193.3494277","url":null,"abstract":"Smart Municipal governance system focuses on the development of urban sustainability, infrastructure, economic improvement and providing better service for their citizens. This paper details the ongoing research on developing a model that brings together the possibilities and the challenges faced by developing countries such as India in creating a sustainable municipal management practice. It is done by a confluence of smart technologies, whose implementation is in the most non-intrusive way, enabling people to adopt it willingly. The model is currently a work in progress, which is being developed with discussion with the stakeholders. This will be tested quantitatively in the forthcoming months. The model is directly relevant with SDG 6, 7, 9 and 11. The model will be of use to the local authorities and policy makers in enabling them to understand the current necessities and to provide services in a sustainable and interconnected way. The novelty of the model is that it brings together the social and the technological opportunities and challenges considering the impact of COVID as shown in Figure 1. The model will enable the municipal and the local authorities to make decisions on better governance and communication with the citizens through an ecosystem of technologies.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124875237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Developing a National Strategy for Artificial Intelligence: The case of Greece: This document presents and discusses the development and the contents of the Greek national AI strategy 制定国家人工智能战略:希腊案例:本文件介绍并讨论了希腊国家人工智能战略的发展和内容

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI: 10.1145/3494193.3494196

Theodoros Papadopoulos, Y. Charalabidis

{"title":"Developing a National Strategy for Artificial Intelligence: The case of Greece: This document presents and discusses the development and the contents of the Greek national AI strategy","authors":"Theodoros Papadopoulos, Y. Charalabidis","doi":"10.1145/3494193.3494196","DOIUrl":"https://doi.org/10.1145/3494193.3494196","url":null,"abstract":"This paper presents and discusses the Hellenic National Strategy for Artificial Intelligence (HNSAI) based on an early draft version available to the authors. It describes the primary timeline, methodology, and workflow for developing the Greek AI strategy. The primary source for this part of the paper is the discussions with major stakeholders and the involvement of one of the authors with the review of the AI strategy. The paper briefly outlines the structure and the main elements of the Greek AI strategy, presenting its vision, strategic axes, goals and targets, the governing scheme, and the proposed funding sources. It then discusses its strong and weak points providing a critical analysis of the strategy's vision concerning the democratisation of AI and highlighting the need for broader inter-governmental coordination and consultation during the development of national strategies. Our conclusions, along with some recommendations, are drawn in the final section of the paper.","PeriodicalId":360191,"journal":{"name":"Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance","volume":"9 18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123810702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0