C. López, L. Lugo, Elba Valderrama, Cleidson De Souza, Francisco J. Gutierrez
{"title":"1st CSCW@LatAm research catalyst workshop","authors":"C. López, L. Lugo, Elba Valderrama, Cleidson De Souza, Francisco J. Gutierrez","doi":"10.1145/3358961.3358998","DOIUrl":"https://doi.org/10.1145/3358961.3358998","url":null,"abstract":"This workshop aims to create a space that encourages collaboration among Latin American research groups who focus on CSCW problems and are seeking to develop cross-country collaborations to address together common research challenges.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"49 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120928486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. A. Sandoval, Ana Laura Pacheco Pacheco, H. López, R. Aguilar, Kevin David M. Hernández
{"title":"SSE: sistema de seguimiento de egresados, from the UTM to SUNEO","authors":"C. A. Sandoval, Ana Laura Pacheco Pacheco, H. López, R. Aguilar, Kevin David M. Hernández","doi":"10.1145/3358961.3358975","DOIUrl":"https://doi.org/10.1145/3358961.3358975","url":null,"abstract":"Doubtlessly the investment on the universities is indispensable for the development of a country. However, the fact (or phenomenon) of young graduates from the universities and without work is a reality on Mexico, owing to lack of opportunities or job experience. Among the challenges that universities have is to offer tools to their graduates to help them position themselves in the labor market and with that to get better their life quality. For this reason, the was created the Sistema de Seguimiento de Egresados (SSE), which will help them to get information in an agile and timely way from our graduates of the Sistema de Universidades Estatales del Estado de Oaxaca (SUNEO), also the system show them job offers from those companies interested in having a quality professionals who are trained in the SUNEO, at the same time the system works like a communications channel between our graduates and the SUNEO.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116710485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sara Gutiérrez-De Frías, C. Mezura-Godoy, E. Benítez-Guerrero
{"title":"FrUtEG","authors":"Sara Gutiérrez-De Frías, C. Mezura-Godoy, E. Benítez-Guerrero","doi":"10.1145/3358961.3358965","DOIUrl":"https://doi.org/10.1145/3358961.3358965","url":null,"abstract":"The user experience is the form in which a user feels when using a product or service, for this reason the UX has become a fundamental factor in the success or failure of a product or service [12]. To achieve a good UX, a product must be useful to allow users to perform their tasks, and easy to use by the user (product usability). Both aspects affect the desirability of use that the product produces in the user, as well as the way in which a user experiences a certain brand. Different frameworks, methods and instruments to evaluate the software UX have been proposed. Groupware is a software that provide a group of users with means for communication, collaboration, coordination and regulation their activity in order to achieve a common goal [18]. In this context, we are interested in UX evaluation of groupware from the utility aspect. Because a product can be easy to use and even look attractive, however, if it does not allow the user to achieve their goals, the user will not want to continue using the product. From this perspective, many of the current evaluation proposals focus on assessing how easy groupware is to use, but neglecting to evaluate how useful groupware is. This article introduces a conceptual framework to evaluate utility of groupwares.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116743904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards a usable serious game app to support children's language therapy","authors":"M. Garcia-Ruiz, P. C. Santana-Mancilla","doi":"10.1145/3358961.3358978","DOIUrl":"https://doi.org/10.1145/3358961.3358978","url":null,"abstract":"Speech and language disorders in children account for about 6% of the population, and if not treated adequately they persist. Thus, affected children may experience long-term problems such as both diminished socialization and literacy in later life. Assistive technologies in the form of serious games have been successfully used to support language and speech therapies, but their developers have the challenge of improving their human-computer interfaces. This paper describes the design and development of a mobile software (a serious game app) that runs on a tablet. Its main objective is to support children's speech and language therapy of English language tenses. Important usability testing and design guidelines regarding mobile interfaces are addressed. Future work will include usability testing based on the user-centered design (UCD) paradigm and prototyping to improve its interface design.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"101 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117188023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrated framework for game design","authors":"R. Mora-Zamora, Esteban Brenes-Villalobos","doi":"10.1145/3358961.3358984","DOIUrl":"https://doi.org/10.1145/3358961.3358984","url":null,"abstract":"Since the mid-nineties there has been efforts to define a formal language for game design. The MDA Framework, published in 2004, quickly became the most used guideline, mostly in academic environments. It presents a definition for mechanic, but does not elaborate on the steps to design one. This work intends to complement the MDA along with other formal tools published since, to provide a game designer with a clear step-by-step guide on how to design a video game from scratch. Within this study two new tools are presented, the 5-Part Model for mechanic design, and the Risk/Reward Model for difficulty balance.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"1 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131840629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Collecting data for service design in public offices: a case study","authors":"Y. Magallanes, J. A. Sánchez","doi":"10.1145/3358961.3359006","DOIUrl":"https://doi.org/10.1145/3358961.3359006","url":null,"abstract":"Service design has to do with making services meet the user's needs. Service design can be used to improve an existing service or to create a new one. We conducted a study aimed to further the concept of service design through an investigation of the situation of teachers and workers at one of the State Secretariats of Education in Mexico regarding the management of administrative procedures. The complexity of a procedure depends on many factors, such as time to obtain a resolution, trips to the management offices, varied requirements, physical documentation, and process clarity. Commonly, governments are asked to provide these procedures more efficiently. In order to make progress towards our goal, we applied 6500 surveys to teachers of elementary education levels of the Secretariat. We detected difficulties related to the lack of communication bridges, the lack of tools to facilitate the process of starting a procedure, the high costs for the management of procedures, and the performance of the Secretariat in this field.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"138 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121189985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Laura Álvarez Guerrero, Daniel Monte Alegre García, Mónica Alexandra Canto Pérez, Sergio Edivaldo Toledo Lira, Erick de Jesús López Ornelas
{"title":"Learn&safe: digital security to reduce digital gap in educational community","authors":"Laura Álvarez Guerrero, Daniel Monte Alegre García, Mónica Alexandra Canto Pérez, Sergio Edivaldo Toledo Lira, Erick de Jesús López Ornelas","doi":"10.1145/3358961.3358996","DOIUrl":"https://doi.org/10.1145/3358961.3358996","url":null,"abstract":"Digital security is one of the most important topics in Latin America and also one of the less attended, specially in our country. As an interdisciplinary team, we found out this is a main concern at the teacher's community. The most worrying thing about this is the lack of tools for learning about security and other digital competences, making difficult to reduce digital gap between educational community. To face this context, we propose Learn&Safe, the first of an educational tools series to learn about digital security.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121511285","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cultural aspects in the user experience design of an ASLR system","authors":"Soraia Silva-Prietch, Josefina Guerrero-García","doi":"10.1145/3358961.3359000","DOIUrl":"https://doi.org/10.1145/3358961.3359000","url":null,"abstract":"We propose to investigate whether variations exist in the needs of deaf and hard of hearing people who are sign language users with respect to user experience design for an automatic sign language recognition system, regardless of where he/she lives. The goal is to take a closer look at the human and context aspects in the interaction design lifecycle of an Automatic Sign Language Recognition (ASLR) system. From this proposal, we aim to contribute with the advancement of studies on cultural issues of user experience in several Latin American countries.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124892542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cuauhtémoc Rivera-Loaiza, María Isabel López-Huerta, F. Domínguez-Mota
{"title":"Use of augmented reality to teach basic computing concepts","authors":"Cuauhtémoc Rivera-Loaiza, María Isabel López-Huerta, F. Domínguez-Mota","doi":"10.1145/3358961.3358981","DOIUrl":"https://doi.org/10.1145/3358961.3358981","url":null,"abstract":"Being able to create a computer program is one of the main skill that the younger generations must be capable to have, beginning in their earliest stages of education. We believe that this will be a determinant factor in accessing to more rewarding professional careers and, hopefully, a better quality of life. However, it is noticeable how despite having ubiquitous access to computer equipment they often are unable to produce digital content. One of the main reasons is the lack of familiarity with the basic concepts required to structure a computer program. Our approach aims to curve that problem by offering our users with an introduction to computer programming that uses their own physical space as a testing ground, via their smartphones. We employ the Karel programming language and augmented reality to help students master the basic skills required for creating their own code. In this paper we present the earliest results of our basic prototyping tests and a scope of the following implementation stages.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125630278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Vivacqua, R. Stelling, A. C. B. Garcia, Livia C. Gouvea
{"title":"Explanations and sensemaking with AI and HCI","authors":"A. Vivacqua, R. Stelling, A. C. B. Garcia, Livia C. Gouvea","doi":"10.1145/3358961.3359004","DOIUrl":"https://doi.org/10.1145/3358961.3359004","url":null,"abstract":"The rapid growth of available data and computational power have brought about the wide adoption of algorithmic solutions, especially using Artificial Intelligence and Machine Learning techniques. Thus, users routinely interact with AI-based systems, even though they might not be aware of it: tasks such as searching, diagnostics, credit analysis, and movie recommendations now employ AI techniques. These techniques analyze large volumes of data, iteratively processing and combining them in multiple ways. This often makes both the techniques and the results hard to understand, despite the (frequently) good results.","PeriodicalId":358717,"journal":{"name":"Proceedings of the IX Latin American Conference on Human Computer Interaction","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134504836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}