Internet Reference Services Quarterly最新文献

{"title":"Our Year of Remote Reference: COVID19’s Impact on Reference Services and Librarians","authors":"Sarah Cohn, Rebecca Hyams","doi":"10.1080/10875301.2021.1978031","DOIUrl":"https://doi.org/10.1080/10875301.2021.1978031","url":null,"abstract":"Abstract After a full year of providing fully remote library reference due to the COVID-19 pandemic campus closures, this exploratory study looks at reference practices of libraries, and librarian response to those practices, at a large, urban, public university. This article focuses on the impact COVID-19 had on reference services themselves, as well as the perceptions of those who provide them.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"25 1","pages":"127 - 144"},"PeriodicalIF":0.0,"publicationDate":"2021-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42687508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Structural Equation Modeling Approach to Evaluating Library Personnel Intention to Adopt Big Data Technology in Nigerian Academic Libraries","authors":"K. Owolabi, O. Adeleke, A. Tella, Yusuf Abiodun Mudasiru","doi":"10.1080/10875301.2021.1958119","DOIUrl":"https://doi.org/10.1080/10875301.2021.1958119","url":null,"abstract":"Abstract Big data technology has gained prominence among academia and organizations around the world. As libraries continue to receive data from different sources like physical and electronic books and journals, recordings, maps, field trip documentation, and a host of others, big data technology becomes essential in managing all these datasets. However, much is unknown about its adoption among library personnel in academic libraries in Nigerian tertiary institutions. Thus, the research examined librarians’ behavioral intentions to adopt big data technology in Nigerian universities. Data were collected through a questionnaire distributed to 317 library personnel. The hypothesized relationships in the model were tested using the Covariance-Based Structural Equation Modeling (CB-SEM). The results show that performance expectancy, social influence, and facilitating conditions influence behavioral intention to adopt big data technology. Contrarily, effort expectancy does not influence behavioral intention to adopt big data technology. With 50% of the variance in library personnel’s intention to use big data technology explained by this model, it could help determine factors that could influence big data technology acceptance and use in academic libraries.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"25 1","pages":"145 - 167"},"PeriodicalIF":0.0,"publicationDate":"2021-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42315592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Learning Analytics and Privacy: A Library Perspective","authors":"Soo-yeon Hwang, Mitchell Hanson","doi":"10.1080/10875301.2021.1946456","DOIUrl":"https://doi.org/10.1080/10875301.2021.1946456","url":null,"abstract":"Abstract This column discusses learning analytics in higher education, including the involvement of academic libraries, privacy concerns, and some elements to consider when developing and deploying learning analytics systems ethically.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"25 1","pages":"69 - 72"},"PeriodicalIF":0.0,"publicationDate":"2021-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1946456","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47718994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Conversation about LibGuides and SubjectsPlus","authors":"M. Rogers, A. Darby","doi":"10.1080/10875301.2021.1925614","DOIUrl":"https://doi.org/10.1080/10875301.2021.1925614","url":null,"abstract":"Monica Ruane Rogers: Today we’re going to talk about library CMS software, and specifically LibGuides and SubjectsPlus. We’ll also dip into a discussion about proprietary, commercial products versu...","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"25 1","pages":"121 - 126"},"PeriodicalIF":0.0,"publicationDate":"2021-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1925614","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45571446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"MOOCs and OER: A Model for Library and Information Science Education","authors":"V. Tsabedze","doi":"10.1080/10875301.2021.1930621","DOIUrl":"https://doi.org/10.1080/10875301.2021.1930621","url":null,"abstract":"Abstract Eswatini has been sourcing Library and Information Science (LIS) education from foreign institutions due to a shortage of institutions offering LIS training. The relevance of sending officers for training in other countries has been a great concern for the organizations in Eswatini. The complexity of sending officers out of the country for training have caused problem for many organizations due to their absence from the office. As part of the study, a model was designed for implementation of LIS education in Eswatini in the context of Massive Open Online Courses (MOOCs) and Open Educational Resources (OER) platform.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"25 1","pages":"87 - 106"},"PeriodicalIF":0.0,"publicationDate":"2021-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1930621","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42273349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Opportunities for Reference Services after Covid-19","authors":"Michael Flierl","doi":"10.1080/10875301.2021.1910891","DOIUrl":"https://doi.org/10.1080/10875301.2021.1910891","url":null,"abstract":"Abstract There is something to be learned from how academic library reference services adapted to providing accurate and timely information to students, faculty, staff, and other users during a global pandemic. In this spirit I present, in increasing order of importance, three specific opportunities for reference services in a post Covid-19 world: evolution in technology, distributed staffing models, and measuring efficacy against student learning and success. Most importantly, reference services ought to adapt its core mission to one focused on student learning and success given the likely financial realities academia and academic libraries will face in a post Covid-19 environment.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"24 1","pages":"59 - 63"},"PeriodicalIF":0.0,"publicationDate":"2021-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1910891","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43424550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Librarians’ Perception of Opportunities and Challenges Associated with Big Data in Public Libraries","authors":"A. Tella","doi":"10.1080/10875301.2021.1900978","DOIUrl":"https://doi.org/10.1080/10875301.2021.1900978","url":null,"abstract":"Abstract This study examined librarians’ perceptions of opportunities and challenges associated with big data in public libraries. An open-ended survey was used to collect data from the respondents. A total of 35 librarians were selected from seven state public libraries representing the sample for the study. Five research questions were answered in the study. The findings revealed librarians believe that experience with using big data in their libraries offers opportunities to enhance the library patron experience while improving internal functions. Specifically, respondents noted that internal use of big data, such as data management and data-driven decision making, would lead to enhanced library operations that would ultimately improve the user information search and retrieval experience. In terms of impact, big data is enabling effective service delivery to clientele, results in cost reduction, and swift response to users’ data/information needs. The challenges associated with the use of big data in public libraries in Nigeria range from inadequate experts/professionals, inadequate funds, irregular power supply, poor internet connectivity, and cost of training and retraining on big data. The study recommends, based on the findings, that to ensure the effectiveness of big data, public libraries in Nigeria should store data reliably across several databases and should recruit data experts/librarians to handle or manage the big data in their libraries.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"24 1","pages":"89 - 113"},"PeriodicalIF":0.0,"publicationDate":"2021-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1900978","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48059345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Online Instruction during the COVID-19 Pandemic: Inclusivity, Accessibility, Challenges, and Opportunities","authors":"C. Norton","doi":"10.1080/10875301.2021.1916670","DOIUrl":"https://doi.org/10.1080/10875301.2021.1916670","url":null,"abstract":"In the uniquely fraught 2020–2021 academic year, the Instruction Committee of the Consortium of Academic and Research Libraries in Illinois (CARLI) hosted two online discussions for members regarding how the COVID-19 pandemic had affected their teaching experiences. CARLI has 129 member libraries. The first discussion, on November 6, 2020, focused on issues of accessibility and inclusion in online teaching environments. For the second discussion, on March 3, 2021, the topic for discussion was broadened to cover online instruction in general. The issues and ideas broached in each chat overlapped significantly, and so they will be treated here as one overarching event. While most participants noted an almost total switchover to online teaching during the pandemic, the modes of online instruction that were requested seemed to vary from institution to institution. Some participants saw an immediate uptick in synchronous video conferencing sessions, while others saw a dropoff in total requests. One librarian reported being “on call” during online class times for questions that arose, which gave more flexibility than a structured session. Asynchronous instruction in the form of videos, tutorials, and other self-paced materials had a less consistent uptake, which largely seemed to depend on whether these materials had been in use pre-pandemic. Participants noted that individual librarians’ distaste for asynchronous instruction also played a role in the expansion—or not—of this mode of teaching. Outreach was attempted in some libraries to increase requests for online instruction, via liaison relationships, social media, and campus-wide emails, but some librarians stated that they did not think they would have been able to sustain such increases. Those who had used asynchronous materials before noted that they made changes to existing materials in response to the pandemic—for instance, expanding the information available in online guides, to account for the lack of synchronous sessions in which to speak on that https://doi.org/10.1080/10875301.2021.1916670","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"24 1","pages":"65 - 68"},"PeriodicalIF":0.0,"publicationDate":"2021-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1916670","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44456674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding Information Retrieval System in the Library of the National Green Tribunal, Eastern Zone Bench, Kolkata: A Case Study","authors":"A. Bagchi, P. Mondal","doi":"10.1080/10875301.2021.1910098","DOIUrl":"https://doi.org/10.1080/10875301.2021.1910098","url":null,"abstract":"Abstract Information retrieval is the backbone of an information-serving institution. There is predominant use of printed media in Indian judiciary, as public outreach of the electronic media is still negligible. This work tries to explore the usage of different media of information among users in the library at the National Green Tribunal, Eastern Zone Bench at Kolkata, identify the shortcoming, trace the user’s feedback on the Judgment Information System (JUDIS) and improve it. Based on users’ responses, a system improvement for information retrieval is suggested, framing an alternative indexing mechanism to improve the proper and accurate search, locally.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"25 1","pages":"73 - 85"},"PeriodicalIF":0.0,"publicationDate":"2021-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1910098","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48458132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Social Media in the Post-Truth and Political Manipulation Era: Let’s Re-Debate Michael Gorman Vs. Web 2.0","authors":"Xiaotian Chen","doi":"10.1080/10875301.2021.1948764","DOIUrl":"https://doi.org/10.1080/10875301.2021.1948764","url":null,"abstract":"Abstract This piece introduces the special issue of Internet Reference Services Quarterly: debate on the use of social media in the post-truth era. It reviews of the debate of Michael Gorman Vs. Web 2.0 in 2007, and calls for new debates/discussions among library and information professionals on social media in the new era when some fear that social media has become an engine of radicalization and political manipulation.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":"25 1","pages":"1 - 7"},"PeriodicalIF":0.0,"publicationDate":"2021-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2021.1948764","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46423958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}