Internet Reference Services Quarterly最新文献_第5页

Academic Librarians and Research Data Services: Preparation and Attitudes Revisited 学术图书馆员和研究数据服务:准备和态度再访

Internet Reference Services Quarterly Pub Date : 2022-06-01 DOI: 10.1080/10875301.2022.2072042

D. Rachlin

引用次数: 2

The Road Less Traveled: Assessing the Impact of Virtual Research Consultations on Online Doctoral Student Persistence 少走的路:评估虚拟研究咨询对在线博士生坚持的影响

Internet Reference Services Quarterly Pub Date : 2022-05-14 DOI: 10.1080/10875301.2022.2072043

Sherry Mohr, Amanda Ziegler, Tara J. Lehan, John Wengel

{"title":"The Road Less Traveled: Assessing the Impact of Virtual Research Consultations on Online Doctoral Student Persistence","authors":"Sherry Mohr, Amanda Ziegler, Tara J. Lehan, John Wengel","doi":"10.1080/10875301.2022.2072043","DOIUrl":"https://doi.org/10.1080/10875301.2022.2072043","url":null,"abstract":"Abstract As academic institutions nationwide experience higher online enrollment rates, virtual research consultations present online students with an opportunity to connect meaningfully in a personal interaction with a librarian and receive direct instruction. As libraries transition this staple of information literacy instruction from an in-person to an online offering, analysis of impact in the online environment is key. Little is known about the impact of this service on student outcomes, such as program completion. The purpose of this study was to investigate the impact of participation in a research consultation on program completion among doctoral students working on their dissertation at an online university. A quantitative methodology and causal-comparative design were employed. Findings showed that, although they had a significantly higher GPA in their dissertation courses than a matched sample, students who participated in a research consultation were not significantly more likely to complete their program. This finding is significant, as it suggests that library research consultations should not be viewed as retention/completion initiatives. Instead, given the higher GPAs of students who participated in a research consultation, they might more appropriately be considered as initiatives that can enhance learning, especially in relation to information literacy.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59809251","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Remote Authentication: One Library’s Journey on Offering EZProxy and OpenAthens 远程身份验证：One Library提供EZProxy和OpenAthens的历程

Internet Reference Services Quarterly Pub Date : 2022-04-27 DOI: 10.1080/10875301.2022.2067283

Megan M. Ruenz

引用次数: 2

Identifying Factors Effective in Developing Online Information Literacy Skills in Semnan University, Iran: A Contextual Exploratory Study 伊朗塞姆南大学在线信息素养技能培养的有效因素识别:一项情境探索性研究

Internet Reference Services Quarterly Pub Date : 2022-03-24 DOI: 10.1080/10875301.2022.2044956

R. Marefat, H. Keshavarz

引用次数: 0

Leveraging Student Research Consultants to Support Reference Services: A Case Study Comparison of Services Before and During the Pandemic 利用学生研究顾问支持参考服务:大流行之前和期间服务的案例研究比较

Internet Reference Services Quarterly Pub Date : 2022-02-25 DOI: 10.1080/10875301.2021.2023064

Sarah Baker, Jayati Chaudhuri, A. Dobry

引用次数: 4

On the Origin of Queries: Where Chat Reference Questions Begin 关于查询的起源:聊天参考问题开始的地方

Internet Reference Services Quarterly Pub Date : 2022-02-18 DOI: 10.1080/10875301.2022.2029790

Paula R. Dempsey, Adrienne Warner, Vera J Lux, Linda Rich

引用次数: 1

Reference Service, Government Information, and COVID-19 参考咨询服务、政府信息和新冠肺炎

Internet Reference Services Quarterly Pub Date : 2022-02-16 DOI: 10.1080/10875301.2022.2036283

Angela Hackstadt, A. Adams

引用次数: 0

A Conceptual Model for Coeval Time Estimation of Virtual Reference Service 虚拟参考咨询服务同步时间估计的概念模型

Internet Reference Services Quarterly Pub Date : 2021-11-24 DOI: 10.1080/10875301.2021.1999879

Srijani Kundu, P. Mondal

{"title":"A Conceptual Model for Coeval Time Estimation of Virtual Reference Service","authors":"Srijani Kundu, P. Mondal","doi":"10.1080/10875301.2021.1999879","DOIUrl":"https://doi.org/10.1080/10875301.2021.1999879","url":null,"abstract":"Abstract The objective of this paper is to propose a conceptual model of a virtual reference service (VRS) time estimation system that can estimate and display the time required to complete a transaction. The system will start estimating the duration before initiation of a transaction and update the estimated duration with the changing complexity of the transaction. Literature on industrial time estimation techniques and artificial-intelligence based VRS programs are reviewed to identify the gap. Four flowcharts are constructed with the aid of machine learning techniques like random forest regression and speech recognition, and natural language processing techniques like intent and entity recognition, and weighting. The pre-estimating, estimating, and post-estimating stages of the system are vividly explained with an example to enlighten the time-estimation process. The limitation of the paper is that the system is not practically developed and tested. However, developing such a system will help in transparent and unbiased transaction time estimation and assist the library professionals to manage queue time and maintain consistent timeliness. The estimated time may be used as a benchmark for evaluating different aspects of VRS. Providing quality service within the estimated time may increase the reliability and loyalty of the patrons toward the library professionals.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47078402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Overcoming Disruption in Special Collections Public Services 克服特种藏品公共服务中的干扰

Internet Reference Services Quarterly Pub Date : 2021-11-23 DOI: 10.1080/10875301.2021.1997865

Isabel Planton, Amanda Ferrara

{"title":"Overcoming Disruption in Special Collections Public Services","authors":"Isabel Planton, Amanda Ferrara","doi":"10.1080/10875301.2021.1997865","DOIUrl":"https://doi.org/10.1080/10875301.2021.1997865","url":null,"abstract":"Abstract Special collections and archives workers have unique experiences in providing service to their patron base while also working to overcome disruption and physical displacement. The disruption may take the form of a major renovation, a closure due to natural disaster, being forced out of a library space, budget cuts, or other operational issues. This article captures the experiences of twenty-eight staff members providing access services to their subset of users, in the form of interviews, in order to reflect upon how our profession connects with, provides services to, and places value on the relationships we cultivate with the public. We sought to gain insight from those who have experienced disruptions to their services in the past in order to apply this knowledge to the pandemic situation of 2020 and 2021, as well as those experiencing major disruptions in the future. The interview responses are a general representation of what staff may endure when embarking on a project that is a major disruption to service delivery. The experiences of the participants revealed a cyclical interconnectedness between the themes, indicating the complex nature of work involving human beings. The responses provide tangible recommendations to those planning for, beginning, or experiencing a disruption.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46505954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Are We in-Sync? Students’ Virtual Instructional Experience and Perceived Information Literacy Skills in Time of Pandemic 我们是否同步?大流行时期学生虚拟教学体验与感知信息素养技能

Internet Reference Services Quarterly Pub Date : 2021-10-13 DOI: 10.1080/10875301.2021.1988796

J. Yap, A. Manabat

{"title":"Are We in-Sync? Students’ Virtual Instructional Experience and Perceived Information Literacy Skills in Time of Pandemic","authors":"J. Yap, A. Manabat","doi":"10.1080/10875301.2021.1988796","DOIUrl":"https://doi.org/10.1080/10875301.2021.1988796","url":null,"abstract":"Abstract The COVID-19 outbreak has brought a drastic change in the current educational system. While distance learning and online instruction is not really a new concept in the field of education (Kurzman, 2013), it has been intensified with the aim of minimizing physical interactions without jeopardizing the quality of knowledge transfer. The emergence of technology has also implicated changes in the information-seeking behavior of students over time (Oliveira & Greenidge, 2020). Online library orientations and virtual one-shot information literacy (IL) sessions have been in place to supplement virtual classroom instructions by teachers (Lierman & Santiago, 2019). The Nazarbayev University (NU) Library through its Reference Office took action and managed to implement creative ways to conduct online sessions. This paper documented NU students’ virtual library experiences with subject librarians during the pandemic as perceived by students. The 10-item workshop evaluation revealed that students felt very satisfied with the content, coverage, and organization of library sessions. They also highly agreed that the conduct of library sessions was practical, clear, and has an avenue for interaction and development of their IL skills. In a follow-up study with workshop evaluation respondents, a stratified sample size of 101 was determined to identify the current IL skills of students. Students were given the opportunity to conduct a self-assessment of their IL skills. With a 31.68% response rate, the eight-item IL skillset affirmed that students personally believed they were moderate users in searching and evaluating information sources. This paper also determined the frequency of follow-up sessions requested by the students even after attending the online library orientations and IL sessions. Data included in this research was gathered between August 17 to November 27, 2020. To investigate further, an analysis of the reference queries received during the Fall 2020 semester using Reference Analytics was conducted.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44214687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5