Menadzment u hotelijerstvu i turizmu最新文献_第3页

Offer quality affecting consumption of hospitality products and services in franchised restaurants in Nairobi Central Business district Kenya 在肯尼亚内罗毕中央商务区的特许经营餐厅提供影响酒店产品和服务消费的质量

Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901037W

Gitau Annie Wambui, Kibe Judy, Macharia Stephen

{"title":"Offer quality affecting consumption of hospitality products and services in franchised restaurants in Nairobi Central Business district Kenya","authors":"Gitau Annie Wambui, Kibe Judy, Macharia Stephen","doi":"10.5937/MENHOTTUR1901037W","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901037W","url":null,"abstract":"The fast-food concept seems to attract franchisees and is growing rapidly in Kenya. The purpose of the study was to look into the offer quality affecting consumption of hospitality products and services in franchised restaurants in Nairobi Central Business Kenya. The objective of the study was to explore the extent to which offer quality affect consumption of hospitality products and services to achieve competitive advantage in Franchised Restaurants. The problem being investigated was why the offer quality is favouring some franchises and not others. It focused on food and beverage production and service techniques adopted to increase consumption. The research was carried out in the Nairobi CBD in franchised restaurants. The study adopted the descriptive research design. A census study was done on the 15 restaurants and their 15 managers in the CBD while systematic random sampling was done to select 10% of 3250 customers. The data was collected by use of questionnaires and interviews. Descriptive and inferential statistics were used for data analysis. The findings revealed that the quality of food and the price greatly influenced the consumption of the products and services.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127998085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Opportunities for sustainable tourism development and nature conservation in Special Nature Reserve "Deliblatska peščara" “德利布拉斯卡peščara”特殊自然保护区可持续旅游发展和自然保护的机遇

Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-24 DOI: 10.5937/MENHOTTUR1901083T

Igor Trišić

引用次数: 15

Ethical leadership concerning the establishment and promotion of sustainable tourism in the hospitality industry: A review of literature and qualitative analysis 关于建立和促进可持续旅游业在酒店业的道德领导:文献回顾和定性分析

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2202121f

David Fowler, Faezeh Cheraghi, Bryahana Valverde

引用次数: 0

The economic and tourism valorization and legal protection of the villas of Vrnjačka Banja as the guardians of the cultural heritage 作为文化遗产守护者的vrnja<e:1> ka Banja别墅的经济和旅游增值和法律保护

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2201135m

A. Mićović, M. Petrović

引用次数: 0

Linking residents' perceptions of pandemic quality of life with their support for sustainable tourism development in the post-COVID-19 era 将居民对疫情生活质量的看法与他们对后covid -19时代旅游业可持续发展的支持联系起来

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2202055d

Nataša Đorċević, D. Dimitrovski, M. Lekovič, C. Weeden

{"title":"Linking residents' perceptions of pandemic quality of life with their support for sustainable tourism development in the post-COVID-19 era","authors":"Nataša Đorċević, D. Dimitrovski, M. Lekovič, C. Weeden","doi":"10.5937/menhottur2202055d","DOIUrl":"https://doi.org/10.5937/menhottur2202055d","url":null,"abstract":"The COVID-19 pandemic has changed tourist flows, reducing the number of international tourist arrivals around the world. One of the ways to protect the tourism industry from the ongoing health crisis was through the stimulation of domestic and proximity tourism. During the COVID-19 pandemic in Serbia, domestic tourists were attracted to spa destinations such as Vrnjačka Banja. Thus, residents of this small-town destination experienced a great influx of tourists, altering their everyday lives. This paper examines the quality of life domains of Vrnjačka Banja residents during the pandemic and their support for sustainable tourism initiatives in the viable future. Study findings suggest that spirituality and support from friends and general quality of life as identified domains of quality of life during the pandemic emerged as antecedents of support for sustainable tourism. The study contributes to the existing tourism knowledge by acknowledging the capacity of different domains of residents\" quality of life in the pandemic context to frame future sustainable tourism initiatives.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124828817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

How Millennials and Generation Z organise travel during the COVID-19 pandemic 新冠肺炎大流行期间，千禧一代和Z一代如何组织旅行

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2102079p

K. Perčić, Nada Spasić

{"title":"How Millennials and Generation Z organise travel during the COVID-19 pandemic","authors":"K. Perčić, Nada Spasić","doi":"10.5937/menhottur2102079p","DOIUrl":"https://doi.org/10.5937/menhottur2102079p","url":null,"abstract":"The subject of the paper is the consumer behaviour of Millennials and Generation Z as travellers in organising their travel. Through empirical research, conducted with online questionnaire in May 2021, the paper focuses on the way the above-mentioned generations in Serbia have organized travel (through a travel agency or on their own) before and during the COVID-19 pandemic, as well as the choice of accommodation during the pandemic, and the respondents' opinions on travel with COVID-19 passports. The aim of this paper is to discover the preferences and opinions of travellers when organizing travel under the new circumstances, as well as examining whether there are differences in the behaviour of Millennials and Generation Z as travellers before and during the pandemic, in order to provide significant information for the marketing decision making of tourism and hospitality organisations. Almost a quarter of the world's population is made up of Millennials, who, along with Generation Z, make up the current and future force that contributes the most to the income generation. Members of this population in Serbia are less and less opting for the services of travel agencies, especially during the pandemic, while the number of passengers of these generations who organize self-directed travel is on the increase. Quantitative statistical methods-descriptive statistics (frequency distribution) and comparative statistics (Pearson ch2-test) were used for analysis of the obtained research results.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116838539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Management of continental saline ecosystems in the Republic of Serbia: Are these ecosystems suitable for nature-based tourism? 塞尔维亚共和国大陆盐碱生态系统的管理:这些生态系统是否适合以自然为基础的旅游?

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2102037l

Milica Luković, U. Šilc

引用次数: 1

Employee training and hotel business performance: The moderating effect of organizational commitment 员工培训与酒店经营绩效:组织承诺的调节作用

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2301095o

J. Ognjanović, B. Krstić, S. Popović

引用次数: 0

Financial performance of selected hotel groups and resorts during COVID-19 pandemic: 2019/2020 comparison 2019/2020年COVID-19大流行期间选定酒店集团和度假村的财务业绩比较

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2201041t

Zoran Temelkov

引用次数: 3

The influence of internal service quality and employee satisfaction on organizational commitment in travel agencies: The case of Serbia 旅行社内部服务质量和员工满意度对组织承诺的影响:以塞尔维亚为例

Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2101043p

Goran Perić, Sandra Dramićanin, N. Pavlović

引用次数: 6