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Shared accommodation services are changing the hospitality market in cities 共享住宿服务正在改变城市的酒店市场
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-12-24 DOI: 10.5937/menhottur1902097b
Pavla Burešová, K. Mrkvová, B. Dudić
{"title":"Shared accommodation services are changing the hospitality market in cities","authors":"Pavla Burešová, K. Mrkvová, B. Dudić","doi":"10.5937/menhottur1902097b","DOIUrl":"https://doi.org/10.5937/menhottur1902097b","url":null,"abstract":"This study is focused on changes in the accommodation services market affected by shared accommodation platforms. The housing services market in the Czech Republic is segmented complexly. Traditional types of accommodation including hotels, pensions and hostels are using digital platforms such as Trivago, Booking, TripAdvisor, etc. only to mediate offered short-term housing services. The offer of so-called shared accommodation has expanded considerably. One of the most widespread is a digital platform Airbnb acting as an accommodation service provider mediating private immovable properties as well as collective accommodation facilities.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134311366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Eco-hotels as an example of environmental responsibility and innovation in savings in the hotel industry 生态酒店是酒店业环保责任和节约创新的典范
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-12-24 DOI: 10.5937/menhottur1902047k
Marija Kostić, M. Ratković, F. Forlani
{"title":"Eco-hotels as an example of environmental responsibility and innovation in savings in the hotel industry","authors":"Marija Kostić, M. Ratković, F. Forlani","doi":"10.5937/menhottur1902047k","DOIUrl":"https://doi.org/10.5937/menhottur1902047k","url":null,"abstract":"Green hotels are ecological buildings whose managers set up programs to save water and energy, and reduce solid waste, thereby saving money and aiding preservation of the environment. These hotels have guidelines so that the guests can stay in a safe, non-toxic and energy-efficient lodging. Green hotels are introducing environmental standards and use elements of environmentally friendly new technologies, thereby making a significant contribution to the protection of the environment and achieving better operational results. Looking at global trends in green tourism and hospitality, caused by turbulent development and carrying many negative consequences, the purpose of this paper is to point out and affirm the advantages provided by the green hotels. It also suggests that Serbia can become a more competitive destination considering its potential and resources.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130995568","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
Online marketing promotion of local tourism organizations: The analysis of the situation in Moravica administrative district 地方旅游组织网络营销推广:摩拉维察行政区现状分析
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901071G
Dušan Garabinović
{"title":"Online marketing promotion of local tourism organizations: The analysis of the situation in Moravica administrative district","authors":"Dušan Garabinović","doi":"10.5937/MENHOTTUR1901071G","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901071G","url":null,"abstract":"Modern information and communication technologies, especially the Internet, have caused many changes that influenced further development of the society, economy and tourism as their integrative part, and will do so in the future. Communication, that is the basis of every promotion, becomes more virtual, digital, online, but its purpose remains the same. Nowadays, even the tourist offer based on highly traditional values should be promoted in a modern way. The institutions of tourism at regional and local levels are much ―closer‖ to the specific product, and such closeness enables better knowledge and understanding. Modern trends in tourism promotion enable local products to reach world proportions and be represented globally. The aim of this paper is to determine the Internet promotion orientation of local tourism organizations from the Moravica administrative district, examine their presence on the Internet in terms of having the official website and social network accounts, and make a comparison between them.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"680 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116952080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Service quality and customer satisfaction in the hotel industry in Serbia 塞尔维亚酒店业的服务质量和顾客满意度
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901061V
M. Vujić, Snežana Đorđević, Marija Lakićević
{"title":"Service quality and customer satisfaction in the hotel industry in Serbia","authors":"M. Vujić, Snežana Đorđević, Marija Lakićević","doi":"10.5937/MENHOTTUR1901061V","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901061V","url":null,"abstract":"The significance of quality measurement and the value of components of a hotel service offer can be observed in the connection with the clients' satisfaction. The goal of this paper is to measure the level of satisfaction with the quality of hotel service, i.e. to identify the possibilities for establishing and development of long-term relations with the hotel's clients. Happy guests show a larger degree of satisfaction and loyalty and they visit the hotel again, recommend it to their friends, which affects the hotel's profits, and the development of tourism as a whole. The research was conducted in eight hotels in Serbia. Primary data were obtained by using survey method and 87 respondents, all of which were the guests of the hotels. The respondents expressed their claims on 7 points of Likert scale. The data analysis was conducted by applying the statistical program IBM SPSS (Statistical Package for the Social Sciences SPSS 20).","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128115385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Religious tourism as a factor of tourism development in Greece: A case study of the monastery of St. Nektarios on Aegina 宗教旅游作为希腊旅游业发展的一个因素:以埃伊纳岛圣内克塔里奥斯修道院为例
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901105R
D. Redžić
{"title":"Religious tourism as a factor of tourism development in Greece: A case study of the monastery of St. Nektarios on Aegina","authors":"D. Redžić","doi":"10.5937/MENHOTTUR1901105R","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901105R","url":null,"abstract":"The economic and political conditions prevailing both in Greece and around the world determine the overall development of all forms of tourism. The rapid development of specific forms of tourism, such as religious tourism, is gaining an increasing interest in the global tourism market. Religious tourism is one of the key factors for the development of the national economy, and it is also important because it represents the heritage for future generations of enormous cultural, ecological and social significance. Aegina island is characterized by rich natural and cultural resources that are recognizable for their authenticity and beauty, and as such are significant elements for the creation and development of specific forms of tourism. In a study of religious tourism in the St. Nektarios monastery on the island of Aegina, a study was conducted on the impact that religious tourism has on local development and the promotion of pilgrimage to the island of Aegina as a tourist destination of exceptional cultural and religious interest in the international tourist market. In addition, the paper emphasizes the importance of religious tourism as a specific form of tourism that contributes to the development of areas in which religious monuments are located.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129023253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Do events contribute to the brand of Novi Sad?: A millennials' perspective 活动对诺维萨德的品牌有贡献吗?:千禧一代的视角
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901047J
Đurđica Jojić-Novaković, Marija Mandarić
{"title":"Do events contribute to the brand of Novi Sad?: A millennials' perspective","authors":"Đurđica Jojić-Novaković, Marija Mandarić","doi":"10.5937/MENHOTTUR1901047J","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901047J","url":null,"abstract":"In the era of the global economy and more expressed need for obtaining a competitive advantage, strong brands and the branding process itself gain importance, which is why brand management principles are being applied even to geographical areas and destinations. Events and festivals represent an important element of brand destination, i.e. of cities worldwide, whereas in strategic documents related to the tourism both of the Republic of Serbia and of the city of Novi Sad, they are recognised as priority tourist products. The topic of this research is the analysis of importance of festivals for the \"city of festivals\" i.e. Novi Sad, but from the point of view of population that had little attention of researchers – millennials. Millennials, i.e. those born in the 1990's, are the largest generation humankind ever had and their attitudes are dominating on the market. The research conducted in May 2018 on a sample of 102 students in Novi Sad has shown absolute domination of Exit festival in all aspects, but also some other interesting characteristics of Novi Sad brand.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129042664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Detection of fraudulent actions in the financial statements with particular emphasis on hotel companies 在财务报表中发现欺诈行为，特别强调酒店公司
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901115V
Dragan Vasilev, D. Cvetkovic, Aleksandar Grgur
{"title":"Detection of fraudulent actions in the financial statements with particular emphasis on hotel companies","authors":"Dragan Vasilev, D. Cvetkovic, Aleksandar Grgur","doi":"10.5937/MENHOTTUR1901115V","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901115V","url":null,"abstract":"Financial statements are one of the key sources of information for stakeholders of companies. Therefore, financial reporting aims at presenting an objective and transparent state of an enterprise. In order to protect the interests of all stakeholders of companies, whether external or internal, the role of financial accountants is very important, which is related to the detection of fraudulent activities in the financial statements. Forensic accountants with the knowledge they possess in the field of accounting, auditing, management and other skills, have the ability to clearly understand the irregularities and injustices that occur within the company. Fraudulent actions are most often a case of using an enterprise management strategy to gain benefits to the interests of other marketers that surround it. The aim of the paper is to show the significance of the role of a financial accountant in detecting fraudulent actions in the financial statements. The subject of this paper is to investigate the possibility of fraudulent actions and to look into the specific role forensic accountants have in this process.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114437645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Incoming tour operators perspectives in a highly competitive environment: Case of Slovakia 在高度竞争的环境下，入境旅游经营者的视角:斯洛伐克的案例
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901025F
Iveta Fodranová, Mária Puškelová, K. Mrkvová, B. Dudić
{"title":"Incoming tour operators perspectives in a highly competitive environment: Case of Slovakia","authors":"Iveta Fodranová, Mária Puškelová, K. Mrkvová, B. Dudić","doi":"10.5937/MENHOTTUR1901025F","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901025F","url":null,"abstract":"Tour operators play a central role in the tourism industry. For tourism distribution channels, the emergence of new ones has been of particular significance, since it leads to priorities change in terms of distribution. The purpose of the current study was to examine the Slovak incoming tour operators in relation to tourism distribution in a highly competitive environment. The findings show that the Slovak incoming tour operators as a mediator of accommodation services are not the first choice of a foreign customer when it comes to accommodation provision. This is the consequence of the fact that tour operators are not able to compete in an adequate way with electronics distribution channels (e.g. Booking, Trivago, Go global and others). The research results show that the Slovak incoming tour operators are not able to develop their activities concerning booking offer. If they want to survive, they will have to change their traditional business model and structure their product portfolio and focus on offer of new different services and dynamic products.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131068497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Investments and employment in tourism in the Republic of Serbia 塞尔维亚共和国旅游业的投资和就业
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901095P
Nemanja Pantić, I. Milojević
{"title":"Investments and employment in tourism in the Republic of Serbia","authors":"Nemanja Pantić, I. Milojević","doi":"10.5937/MENHOTTUR1901095P","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901095P","url":null,"abstract":"Investments in tourism are crucial for the development of both tourism and other activities that are directly or indirectly related to it. Despite the immense potential of tourism, the insufficient development of infrastructure appears as one of the reasons that diminishes the role of tourism in Serbian economy. It is therefore of great importance to invest in infrastructure development in tourism. The subject of this paper is to compare Serbia with the countries in the region of Western Balkan and with several other European countries (Germany, France, Italy, Austria, and the Netherlands) in terms of the level of capital investments and employment in tourism. The insight into the amounts of investments will show the position and perspective of Serbia in relation to the countries in region and Europe. By adopting the measures of investment policy in tourism and associated incentives, Serbia will create the climate that will increase the amount of capital investments in tourism, which will have a multiplier effect on employment and also the entire economy.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123539069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Ecotourism and sustainability: Practices of the Lebanese nature-based operators 生态旅游和可持续性:黎巴嫩自然经营者的实践
Menadzment u hotelijerstvu i turizmu Pub Date : 2019-06-25 DOI: 10.5937/MENHOTTUR1901011A
Jad Abou Arrage, Suzanne Abdel Hady
{"title":"Ecotourism and sustainability: Practices of the Lebanese nature-based operators","authors":"Jad Abou Arrage, Suzanne Abdel Hady","doi":"10.5937/MENHOTTUR1901011A","DOIUrl":"https://doi.org/10.5937/MENHOTTUR1901011A","url":null,"abstract":"Doubts exist about the ability of ecotourism to make tangible contributions to sustainable development. Despite the doubts ambiguity, ecotourism is closely related to sustainability. This paper aims to study the contribution of ecotourism to sustainable development in Lebanon from a market perspective. In order to assess the level of understanding of the ecotourism concept by the Lebanese nature-based tour operators and their contribution to sustainable development, field data related to their profile and practices was collected using a survey administered to 50 operators. The main findings showed that their compliance with the international ecotourism principles and guidelines is weak and that they have a low level of specialization. However, despite this fact, ecotourism is trending in Lebanon and is providing rural areas with some economic benefits and opportunities without having a comprehensive contribution to ecological conservation and cultural preservation. Two decades after its emergence in Lebanon, ecotourism remains an unorganized sector.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121925833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
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