{"title":"Modeling of the intelligent support system for the internal audit of the business entity","authors":"Dmytro Hnatchenko","doi":"10.32347/2412-9933.2023.54.114-121","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.114-121","url":null,"abstract":"The main aspects of the development of an intelligent internal audit support system (ISPSA) of a business entity are considered. A brief conceptual description of the algorithm for the development of internal audit support systems is given, with a statement of the main difficulties in the selection of components. The development of an intelligent internal audit support system is an important and necessary task, as internal audit plays an important role in ensuring effective management and control of a business entity. An intelligent system can help increase the efficiency of audit processes and provide more accurate results of automation and application of analytical tools. Over time, a business entity accumulates more and more data, and their analysis becomes an extremely difficult task. An intelligent system can quickly process large amounts of data, identify trends, anomalies, and risks that allow for more informed decisions; it can also identify unusual transactions or shortages that may indicate the possibility of fraud or error; it can provide auditors with valuable information and analytics to make informed decisions decisions on improving management processes and ensuring effective control mechanisms. This will help prevent the possibility of financial losses and preserve the reputation of the business entity. Consideration of some steps of the ISPVA algorithm is based on a brief comparative analysis of mathematical support methods.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116804378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Estimation of timing characteristics in real-time computer systems using Petri nets","authors":"Vladimir Zaitsev, Evgeniy Tsybaev","doi":"10.32347/2412-9933.2023.54.48-62","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.48-62","url":null,"abstract":"The work is devoted to the problem of determining the time characteristics of tasks in real-time systems, the success of which depends not only on their logical correctness, but also on the time for which they receive the result. Determining such time characteristics of the system at the design stage is a rather difficult problem. Its solution is currently based on the use of two main methods: theoretical calculations related to the calculation of the so-called feasibility criteria and modeling of the system's operation on models. Among the models, statistical models of mass service systems are the most widespread. However, in both the first and second options, it is impossible to obtain a guaranteed result, which significantly complicates the design process. Recently, it has been proposed to use the methods of researching models based on the use of the Petri net apparatus. The paper proposes a method for estimating the time characteristics of tasks in real-time systems by means of data analysis. Obtained by modeling the distribution of processor time between tasks according to the selected algorithms of the scheduler by using a model of the software system in the form of a Petri net. The paper proposes a method for estimating the time characteristics of tasks in real-time systems by means of data analysis. Obtained by modeling the distribution of processor time between tasks according to the selected algorithms of the scheduler by using a model of the software system in the form of a Petri net. The method guarantees obtaining the time characteristics of the tasks when choosing specific types of processor and scheduler, which is required to start the technical design of the real-time system. The use of the proposed mathematical model and a package of application programs allow, at the early stages of the development of a real-time system, to determine the real terms of tasks and choose the optimal option for the implementation of technical and lost support. The proposed mathematical models are based on determining the time characteristics of program execution by modeling the distribution of processor time between tasks, subject to the prior selection of planning algorithms and the characteristics of a complex of technical means. The research is based on the use of simulated statistical models and Petri net models, The use of the proposed tools allows you to significantly reduce the time of analysis of possible options for real-time system implementation, increases the quality of the project and significantly reduces the overall time and cost of the entire development. The paper examines in detail the process of modeling a multitasking computer system using a Petri net device. A concrete example shows the simulation of the operation of a complex of programs, including the development of simulation algorithms, the listing of the simulation program, and the analysis of the obtained results.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127823302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Approaches to evaluating the efficiency of CRM systems","authors":"Liubov Oksamytna, R. Praha","doi":"10.32347/2412-9933.2023.54.30-39","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.30-39","url":null,"abstract":"In today's world, CRM systems are an integral part of business. They have gained great popularity in recent years. The relevance of the application and evaluation of the effectiveness of CRM systems is considered, which is entirely determined by the modern needs of the company's business management based on such systems. It was determined that the evaluation of the effectiveness of CRM systems helps to evaluate the effectiveness of the use of the system and to make the necessary adjustments. The analysis of literary sources from the research of many scientists on the problems of evaluating the effectiveness of CRM systems was carried out. The feasibility of evaluating the effectiveness of CRM systems for the company is caused by the need for a comprehensive evaluation of the system's effectiveness from the point of view of its ability to improve customer service; increase customer loyalty; generate more sales; return on investment. The purpose of this work is to review the existing approaches to assessing the effectiveness of CRM systems. The need to apply the basic approaches to evaluate the effectiveness of CRM systems, which are studied in the work, is determined by the introduction of processes of automation, marketing, work with clients and data analysis. Each of them is used depending on the specific business needs of the company, its goals and has advantages and disadvantages. The authors present the features of methods for evaluating the effectiveness of CRM systems. It was determined that the analysis of indicators of client activity is one of the most powerful marketing tools for evaluating the effectiveness of CRM systems. It allows companies to adapt their products and services to the specific needs of customers and increase sales efficiency. Equally important and one of the most common approaches is the analysis of marketing effectiveness. It is useful for determining the effectiveness of marketing strategies and advertising companies used in the CRM system. The evaluation of the effectiveness of the CRM system using the analysis of the level of customer satisfaction is described in detail. It is determined that the marketing research of consumer satisfaction for the company is based on several main performance indicators: CSAT, NPS, CES. Performance analysis is presented, which allows you to evaluate the effectiveness of the CRM system by comparing the performance of personnel before and after using the system. The analysis of technical support and resources is considered - relevant and necessary for any company that works with technology. It is useful for determining the effectiveness of the use of technical support and resources needed to work with the CRM system.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"214 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116282340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Tsiutsiura, O. Kryvoruchko, Svitlana Tsiutsiura
{"title":"Information technology for the harmonization of activities and diagnostics of the institution of higher education","authors":"M. Tsiutsiura, O. Kryvoruchko, Svitlana Tsiutsiura","doi":"10.32347/2412-9933.2023.54.95-105","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.95-105","url":null,"abstract":"Ensuring Ukraine's membership in the European Union and Ukraine's accession to NATO requires a high standard of living for the citizens of Ukraine, and requires the active use of the state's scientific potential in the creation of progressive information technologies for managing the development of higher education institutions. Solving the problems faced by Ukraine on the way to European integration requires the use of a convergent-divergent methodology for the development and functioning of information technologies for the harmonization of a balanced educational space in the strategic management of the development of modern institutions of higher education. This methodology makes it possible to combine labor, organizational, managerial, technological, business, scientific-methodical and scientific processes of higher education institutions in a minimally-lossy information space and significantly improve the quality of education and science in the training of: bachelors, masters, postgraduates, doctoral students on the basis of the introduction of new scientific and educational strategies, projects and programs, as well as to increase the rating of higher education institutions in a competitive environment. An integrated probabilistic multi-strategic model of training, which makes it possible to simulate in real time the processes of training of specialists in higher education in various specialties, scientific personnel, retraining of teachers, specialists for conducting business activities under the conditions of stationary and distance learning systems, which are heterogeneous in terms of physical, functional and educational characteristics . At the same time, the integration of the model is determined by the combination of basic pedagogical strategies with encouragement, with correction, mixed strategy and objective, which are based on the issuance of messages and changes in the assessment of the quality of learning in normal and turbulent learning conditions. The methods of modeling business processes of higher education development management are based on the functional tools of the methodology of harmonizing the educational environment to improve the quality of education under the conditions of determining the potential material and personnel resources of higher education with the use of financial and economic tools of their SWOT analysis, as well as when making management decisions regarding the construction of information the system of harmonization of \"organizational competence in the management of the development of educational institutions\" and the study of organizational, economic and financial profitable strategies for the survival of educational institutions in a competitive environment. The theoretical foundations of the automated management of educational institutions and information technologies and management systems of their structural subdivisions developed in the work contain elements of system, information, project, proces","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131911369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modern methods of searching in systems of archiving scientific works","authors":"Khrystyna Chupryna, Оleksandr Lytvynenko","doi":"10.32347/2412-9933.2023.54.63-68","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.63-68","url":null,"abstract":"In the conditions of digitization of the economic and educational sectors, artificial intelligence appears as one of the trending areas of technology development and penetrates into the lives of both specialists of various fields and scientists. Artificial intelligence, being a component of the development of modern society, is gaining momentum in its use in the context of solving industrial and educational problems through its integration into key digitization technologies. Every day dozens of new tools based on artificial intelligence are created that automate processes for various needs. One of the central challenges for artificial intelligence IT solutions is the task of \"understanding\" text, or rather, extracting meaning from text written in natural language. Practical solutions of smart language technologies aimed at analyzing the content of the text and can be used to solve local problems when building an information system for depositing the results of intellectual activity are ultimately reduced to this task. In particular, artificial intelligence technologies can be used for: automated determination of the scientific direction to which the content of the scientific document submitted for deposit belongs; further classification of scientific work; formation of a set of metadata; development of the search module of the system. The article is devoted to the study of various methods of searching and analyzing information in a document, based on artificial intelligence, and analyzing the functional capabilities of ready-made software solutions that can be useful in building an information system for depositing the results of intellectual activity.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114414192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"State and prospects of road construction projects development","authors":"Petro Dyachenko, Andriy Basko","doi":"10.32347/2412-9933.2023.54.12-21","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.12-21","url":null,"abstract":"The article discusses the aspects that argue for the importance of roads as the main component of the road sector for Ukraine and the application of the project approach to the project activities of enterprises engaged in the construction, maintenance, repair, and reconstruction of roads. The relevance of reforming the industry due to a number of problematic issues in the road construction sector, highlighting the most influential features of the industry that affect the quality of projects, and the conditions of the European Union under the EU-Ukraine Association Agreement. The organizational and functional support for the management of the road sector in Ukraine is defined to understand all the functional responsibilities of all management entities. The main reforms are outlined and positive changes due to their implementation since 2018 are identified. The current state of the road sector, and in particular highways, since Russia's military aggression and the full-scale invasion of Ukraine by Russian troops on February 24, 2022, which forced the continuation of projects within the framework of the sector reform to stop, is determined. The importance of implementing urgent projects in the road construction industry during active hostilities to ensure the transportation of military, commercial and humanitarian cargo, evacuation of civilians and the removal of wounded soldiers from active combat zones to a safer area is outlined. It also outlines plans to implement projects to restore and rebuild Ukraine's road infrastructure in accordance with the Draft Recovery Plan for Ukraine, with the support of foreign countries that are currently helping and have provided guarantees of further comprehensive support for the development of the public road network of national importance after the victory of our country, including the temporarily occupied territories, after their de-occupation.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128115255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A universal mechanism for the development of self-ordering processes in systems of identical particles","authors":"V. Klapchenko, Irina Kuznetsova, G. Krasnianskyi","doi":"10.32347/2412-9933.2023.54.122-131","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.122-131","url":null,"abstract":"Based on the hypothesis of the existence of wave long-range action and its role in the development of self-ordering processes, expressed by us in previous works, we carried out a methodological analysis of the applicability of wave representations in systems of identical particles. The main attention in the analysis is paid to the practical application of de Broglie waves in systems of interacting particles. For this purpose, Bohr's theory of the hydrogen atom has been revised and inconsistencies that contradict modern ideas have been corrected. Two conclusions are made: wave representations of particles are of a material nature; the de Broglie wavelength should be determined in terms of the relative momentum of the interacting particles . Based on the materiality of wave representations, the features of the long-wave interaction of particles are determined. It is emphasized that in many manifestations this interaction has a resonant character. This interaction is the foundation for the universal mechanism for the development of self-ordering processes in systems of identical particles. The paper presents an algorithm for the emergence and functioning of a universal mechanism. The condition for the emergence is always any withdrawal of the system from the state of isotropic chaos and the formation of an initial subgroup of particles with the same magnitude and direction of momenta. The most common cause leading to the fulfillment of the condition is monoenergization of the spectrum of particles in the system. The causative agent of the mechanism is direct collisions of particles, in which the probability of long-wavelength representations is the highest. The development of the mechanism is limited only by the fulfillment of the percolation condition - overcoming the percolation threshold. The final stage of the mechanism is the formation of a superfluid component - a kind of macroparticle that does not interact with walls and other molecules. A characteristic wave feature of such a macroparticle is its coherence. Several final stages in the development of self-ordering processes for typical special phenomena in systems of identical particles are analyzed.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132486770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Software system architecture based on the concept of reflexive adaptation","authors":"T. Honcharenko","doi":"10.32347/2412-9933.2023.54.69-76","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.54.69-76","url":null,"abstract":"The conducted research substantiates the relevance of the application and the need to develop adaptive software to solve the problems of using IT in the construction industry. The basic principles of reflexive adaptation, as well as the use of software product lines engineering (SPLE) technology to create adaptive software systems, are considered. A generalized architecture of an adaptive software system based on models of variability and levels of reflection is proposed. A formal description of the reflexive software system for the implementation of variants of the adaptive behavior of application programs has been carried out. The practical significance of the research is that giving the applied software system adaptive properties will enable it to modify its structure at a qualitatively new level, which in turn will increase its reliability, resistance to failures, flexibility, reduce the cost of maintenance and extend the life of the system. Such a system will be able to expand the class of solvable tasks throughout the entire life cycle, as well as perform operations that are currently considered part of the duties of certain specialists, for example, it will be able to perform self-administration functions.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125277702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A new band selection method for multispectral data based on criterion function of\u0000 information capability","authors":"Sharon Alpert","doi":"10.32347/2412-9933.2023.53.23-29","DOIUrl":"https://doi.org/10.32347/2412-9933.2023.53.23-29","url":null,"abstract":"Multispectral remote sensing is one of the most popular techniques in the earth\u0000 observation, because this technique can provide information of ground objects on Earth’s\u0000 surface using hundreds of narrow bands. However, multispectral images produces a very\u0000 large volume of data. Processing the huge volume of information is one of most important\u0000 and actual problems of remote sensing. The rapid development of the remote sensing\u0000 demand to develop the data processing algorithms. But at present data processing\u0000 techniques cannot give accurate results. If we use traditional methods to process\u0000 multispectral images, the volume of the data increases. The main goal of the band\u0000 selection is to choose the optimal combination of spectral bands for the solution of\u0000 the particular remote sensing task. This process is important because different bands\u0000 are sensitive to different objects. Selecting the right bands can help to optimize the\u0000 detection of different ground objects. Some spectral bands are more sensitive to\u0000 minerals, while others are more sensitive to vegetation or water bodies. Under a small\u0000 number of training samples, the classification accuracy of multispectral images\u0000 decreases when the volume of multispectral data increases. Usually adjacent bands are\u0000 highly correlated, and some spectral bands may not carry unique information. That’s why\u0000 it is necessarily to reduce the dimensionality of multispectral data. It helps to\u0000 store, process, transmit information more efficiently and to reduce the computational\u0000 costs while processing images. The different modern methods of multispectral band\u0000 selection are also considered and analyzed in this work. It also is proposed a new\u0000 method to select spectral bands, which is based on the concept of criterion function of\u0000 information capability of spectral bands. In this article some examples using criterion\u0000 function of information capability are considered too.","PeriodicalId":321731,"journal":{"name":"Management of Development of Complex Systems","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121927697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}