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Proceedings of the 37th ACM International Conference on the Design of Communication最新文献

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You got a job; now what?: how early-career technical communicators professionalize and learn in a corporate technology context 你找到了一份工作;现在怎么办呢?:早期职业技术传播者如何在公司技术环境中专业化和学习
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353939
Stacey Pigg, Arthur Berger, Laura Zdanski, R. Graham
{"title":"You got a job; now what?: how early-career technical communicators professionalize and learn in a corporate technology context","authors":"Stacey Pigg, Arthur Berger, Laura Zdanski, R. Graham","doi":"10.1145/3328020.3353939","DOIUrl":"https://doi.org/10.1145/3328020.3353939","url":null,"abstract":"This panel examines how early-career communication designers use formal and informal professional development strategies to navigate the changing boundaries of work responsibilities, job titles, and organizational focus within a corporate technology setting.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123139706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Designing emerging technologies for and with neurodiverse users 为神经多样性用户设计新兴技术
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353946
V. Motti
{"title":"Designing emerging technologies for and with neurodiverse users","authors":"V. Motti","doi":"10.1145/3328020.3353946","DOIUrl":"https://doi.org/10.1145/3328020.3353946","url":null,"abstract":"This paper presents the findings of a literature review on smart technologies for neurodiverse users. The analysis of the literature indicates that most technologies implemented consist of games to train neurodiverse individuals on self-regulation, attention, and communication skills. The studies are conducted in the field, often involving a limited number of participants. The age of the participants is skewed towards children and the gender of the participant sample is predominantly male. The studies combine mixed-methods, including observations, interviews, and usability evaluations. The participants include end users, as well as caregivers and practitioners. Neurodiversity is prevalent, and emerging technologies are promising to assist neurodiverse individuals in their daily activities. Despite the importance of involving neurodiverse users in the technology design, guidance for investigators to conduct inclusive studies is currently limited. This paper provides concrete recommendations for practitioners seeking to design UX studies to include neurodiverse users.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130219825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
Blogging to disseminate research: sharing results with communities and partners 用博客传播研究成果:与社区和合作伙伴分享成果
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353945
Christina Nelson, E. Rose
{"title":"Blogging to disseminate research: sharing results with communities and partners","authors":"Christina Nelson, E. Rose","doi":"10.1145/3328020.3353945","DOIUrl":"https://doi.org/10.1145/3328020.3353945","url":null,"abstract":"While blogging has become a popular social tool, less work has focused on how blogging can be used as a tool for researchers to disseminate research findings to the public. In this experience report, we share how we created a research blog to disseminate information about a multi-year research project to develop a social robot that will be used in educational settings. The report begins with our goals in creating a research blog, including the desire to keep community partners and the broader audience for our research project engaged and informed. We describe our approach to developing and maintaining a research blog and related social media accounts and discuss its impact. We reflect on the process of using a blog to share research findings with the public. We conclude by providing a list of best practices for other teams considering using a blog to share emerging results.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130554209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Designing metrics to evaluate the help center of Baidu cloud 设计指标来评估百度云的帮助中心
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353936
Zhijun Gao, Yuxin Gao, Jingjing Xu
{"title":"Designing metrics to evaluate the help center of Baidu cloud","authors":"Zhijun Gao, Yuxin Gao, Jingjing Xu","doi":"10.1145/3328020.3353936","DOIUrl":"https://doi.org/10.1145/3328020.3353936","url":null,"abstract":"Help centers are mainly designed to assist users with their product uses. The question as to how we measure the quality of a help center remains unanswered. As the first step of a joint research initiated by Peking University and Baidu Cloud that aims to develop a set of computable metrics to evaluate the quality of help centers, this experience report shares the results of data analysis on correlation between user behavioral data and technical documentation quality. The documents and data we use are a suite of cloud computing services provided by Baidu Cloud. The report begins with an introduction of the research goal; following reviews on the related work, it then lays out the design of the experiments with user data collected from Baidu Cloud. In our experiments, we categorize all documents into three groups and try to identify which metrics would affect documentation quality most. The result shows that the key index that contributes most to the model is PV/UV. At last, the report concludes with our current experimental efforts and future work in our plan.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129427857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Using content analysis to explore users' perceptions and experiences using a novel citizen first responder app 使用内容分析，探索用户的看法和经验，使用一个新颖的公民第一反应应用程序
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353953
Candice A. Welhausen, K. Bivens
{"title":"Using content analysis to explore users' perceptions and experiences using a novel citizen first responder app","authors":"Candice A. Welhausen, K. Bivens","doi":"10.1145/3328020.3353953","DOIUrl":"https://doi.org/10.1145/3328020.3353953","url":null,"abstract":"Our experience report describes a pilot project that investigates users' self-reported perceptions and experiences using PulsePoint---a novel citizen first responder app. Our study includes analyzing select reviewer comments posted on the iOS and Android platforms and using grounded theory distillation practices to develop an evaluative heuristic/framework. We argue that these comments provide a rich source of untapped data for understanding how users experience mHealth apps from users' perspectives. We propose that the preliminary findings from this study can be used to inform the development and design of mHealth apps in the future from a patient/user-centered perspective, especially those that rely on citizen first responders.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125801107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Cultivating mindfulness in the user experience of science communication 在科学传播的用户体验中培养正念
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353915
C. Lauer
{"title":"Cultivating mindfulness in the user experience of science communication","authors":"C. Lauer","doi":"10.1145/3328020.3353915","DOIUrl":"https://doi.org/10.1145/3328020.3353915","url":null,"abstract":"This paper discusses several challenges of working with scientists to adapt a water simulation interface, originally built to present technical information to experts, to new audiences that include rural populations of museum visitors. It introduces the concept of \"mindfulness\" as the goal that UX designers and scientists should strive for when designing experiences for users to interact with scientific knowledge. It also makes recommendations to UX designers and researchers for how they can cultivate a more transactional relationship with scientists toward the goal of making scientific content more accessible.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133726271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Disaster documentation: the impact of Oregon's evolving damage assessment methodology for emergency declarations 灾害文件:俄勒冈州不断演变的紧急声明损害评估方法的影响
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353935
Henry Covey
{"title":"Disaster documentation: the impact of Oregon's evolving damage assessment methodology for emergency declarations","authors":"Henry Covey","doi":"10.1145/3328020.3353935","DOIUrl":"https://doi.org/10.1145/3328020.3353935","url":null,"abstract":"This experience report focuses on the impact of Oregon's evolving methodology for documenting and publishing data and information about damage from natural disasters and other emergencies. In tracing public damage assessment genre sets through organizational levels and user groups, the report (a) outlines the current processes by which data and information are generated and transferred and (b) connects the potential future damage assessment methodology to a larger paradigm shift in the state's broader data-sharing approach.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133261258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Creating a bilingual, localized glossary for end-of-life-decision-making in borderland communities 为边境社区的临终决策创建双语本地化词汇表
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353940
Lucia Dura, Laura Gonzales, G. Solis
{"title":"Creating a bilingual, localized glossary for end-of-life-decision-making in borderland communities","authors":"Lucia Dura, Laura Gonzales, G. Solis","doi":"10.1145/3328020.3353940","DOIUrl":"https://doi.org/10.1145/3328020.3353940","url":null,"abstract":"Recent scholarship puts forth that although designers work carefully to craft, vet, and follow up on health communication, insufficient attention has been given to ways patients and health providers use materials in their own contexts and cultures [1, 2, 3]. While evidence-based practices matter and should continue to factor into medical decisions, many local resources are underutilized [4, 5]. This experience report documents how participatory, community-based User-Experience (UX) [6] was used to inform the design of a glossary to effectively facilitate how bilingual (Spanish and English-speaking) individuals on the Mexico-U.S. border interface with end-of-life (EOL) terminology. The report highlights the importance of expanding the boundaries of health-related communication design beyond single, static, dominant language ideologies. It describes lessons learned relative to UX, localization, language, and interdisciplinary collaboration.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"192 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134480753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Creating interdisciplinary collaborative teaching/learning praxis with design thinking, communication, and composition 通过设计思维、交流和写作创造跨学科的合作教学实践
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353930
Sweta Baniya, N. Mentzer, Dawn Laux, Aidan Holtan, Shawn Farrington, C. Eden, Derek Sherman, Liwei Zhang
{"title":"Creating interdisciplinary collaborative teaching/learning praxis with design thinking, communication, and composition","authors":"Sweta Baniya, N. Mentzer, Dawn Laux, Aidan Holtan, Shawn Farrington, C. Eden, Derek Sherman, Liwei Zhang","doi":"10.1145/3328020.3353930","DOIUrl":"https://doi.org/10.1145/3328020.3353930","url":null,"abstract":"In this paper, we discuss the point of view of three instructors who teach the integrated courses in the first-year program at Purdue University. The first-year integrated program launched by Polytechnic institute (College under Purdue University) combines three departments: English, Communication, and Technology. The instructors representing these departments teach technology students about Design Thinking, Composition, and Communication, thereby providing students an opportunity for designing and developing multimodal compositions geared towards solving global issues via interdisciplinary interactions.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133794337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Breaking the exclusionary boundary between user experience and access: steps toward making UX inclusive of users with disabilities 打破用户体验和访问之间的排他性界限:让用户体验包容残疾用户的步骤
Proceedings of the 37th ACM International Conference on the Design of Communication Pub Date : 2019-10-04 DOI: 10.1145/3328020.3353957
Sushil K. Oswal
{"title":"Breaking the exclusionary boundary between user experience and access: steps toward making UX inclusive of users with disabilities","authors":"Sushil K. Oswal","doi":"10.1145/3328020.3353957","DOIUrl":"https://doi.org/10.1145/3328020.3353957","url":null,"abstract":"This research paper points out that we as Designers have failed to come up with a model of UX that would proximate a satisfying user experience for users with disabilities. It underscores the gaps in designer knowledge about disabled bodies. The research paper also draws the attention of the designer community to the limited understanding we presently possess of the disabled people's notions of, and expectations from, satisfying user experiences. It proposes a multi-step process for shifting the focus of design activity from a \"medical model of accessibility design\" that retrofits normative designs to the needs of users with disabilities to developing an \"accessible user experience model (AUX)\" of design that counts these users as design collaborators, possessors of special knowledge about disabled bodies, and untapped sources of innovative designs that might offer additional design features for all users.","PeriodicalId":262930,"journal":{"name":"Proceedings of the 37th ACM International Conference on the Design of Communication","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133597203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 27
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