{"title":"Are Commercial Agent Banking Services Worthwhile For Financial Inclusion?","authors":"M. Hossain, M. Al-Amin, Md. Abu Toha","doi":"10.5296/bms.v12i2.19070","DOIUrl":"https://doi.org/10.5296/bms.v12i2.19070","url":null,"abstract":"In recent times, commercial agent banking services have got considerable attention from academia and the banking industry for accelerating financial inclusion in emerging economies. However, it's incomprehensible to accelerate the economic progression through financial inclusion while ignoring a huge segment of the nonbank people from unprivileged areas. A very few studies have been conducted on the association between agent banking services and financial inclusion in emerging economies such as Bangladesh. The present study aims to investigate the impact of agent banking services provided by commercial banks on financial inclusion. To begin with the investigation, this study was based on agency theory considering the purposive sampling technique. This quantitative study was conducted on 19 commercial banks which are currently providing agent banking services in Bangladesh. An econometric model was proposed whereas the dependent construct has one specific dimension named as financial inclusion proxy by several accounts as a percentage of the adult population, in contrast, the independent construct had three dimensions named as-deposited amount, credited amount, and inward remittance of agent bank. In addition to that, this econometric model was based on secondary data whereas data analysis was conducted by considering panel data statistical method using GRETL (2019) software. This statistical analysis revealed that currently both the deposited amount and credited amount do have a significant impact on financial inclusion. It has also been inferred that using agent banking for in-warding remittance and new accounts open by clients have a positive significant relationship with financial inclusion. It is argued that agent banking services by comprising unbanked people in financial inclusion will ultimately prompt the opportunity for proper mobilization of resources and funds while maintaining safety and security. Further, it is also claimed that this study would assist to illustrate the present performance of agent banking services in financial inclusion from a multidimensional perspective which will contribute to providing some more innovative and sustainable products and services towards the unbanked people. Finally, this study recommends that commercial banks through agent banking should include a maximum number of nonbank populations into the financial inclusion by ensuring sustainable agent banking services which will accelerate the emerging economics Sustainable Development Goal (SDGs) performance.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125801377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Conceptual Framework for Describing the Role of Employer Branding, Person-Organization Fit and Employee Engagement in Shaping Organizational Citizenship Behavior","authors":"Alaa Ibrahim Lary, R. Omar","doi":"10.5296/bms.v12i2.19050","DOIUrl":"https://doi.org/10.5296/bms.v12i2.19050","url":null,"abstract":"The small and medium-sized enterprises (SME) play a fundamental role in providing job opportunities and supporting national economy. Therefore, it is essential to increase SMEs’ contributions to the economy by examining the factors that positively impact performance. As one of the main obstacles that hinder SMEs’ performance is workforce-related, then organizational citizenship behavior (OCB) can contribute to performance improvement. Consequently, the current research’s concern is to identify factors that are associated with employee OCB. To this end, employer branding, employee engagement and person-organization fit are proposed as antecedents of the OCB. This study contributes to the literature by identifying determinants of OCB and providing a framework that improves OCB.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116989366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Supply Chain Integration as a Predictor of SSCM Practices on Operational Performance","authors":"K. Asamoah, D. Nadarajah","doi":"10.5296/bms.v12i2.18875","DOIUrl":"https://doi.org/10.5296/bms.v12i2.18875","url":null,"abstract":"There is no denying the fact that operations of manufacturing organisations have had adverse impact on the global environment and Ghana is no exception. Factors such as climate change, depletion of natural resources, environmental pollution and increase in carbon footprint as well as violation of human rights which have characterized the activities of these organisations over decades have led to a growing call by key stakeholders on manufacturing companies to have a paradigm shift in their approach to manufacturing in ways that meet environmental, economic, and social needs. It appears that an integration of manufacturing activities among channel members within the supply chain is a good approach in reducing the harmful effects of their operations, create value and wealth out of such activities and improve upon their operational performance. This paper is purposed to extend and strengthen theory building on sustainable supply chain management (SSCM) concept and supply chain integration to foster improved operational performance based on resource dependence theory.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114453135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Suhail A M Almaqousi, Siti Aida Samikon, Luigi Pio Leonardo Cavaliere, N. Nordin
{"title":"The Impact of Brand Awareness, Brand Loyalty, and Brand Association on Consumer Decision Making in Palestine Olive Oil Industry","authors":"Suhail A M Almaqousi, Siti Aida Samikon, Luigi Pio Leonardo Cavaliere, N. Nordin","doi":"10.5296/BMS.V12I2.18840","DOIUrl":"https://doi.org/10.5296/BMS.V12I2.18840","url":null,"abstract":"Brands come to play an essential role to motivate and stimulate the consumer to take actions that satisfy their needs and desires with obtaining the brand that according to their perception meets the requirements and possibilities. In par with the same, researchers have focused on studying the impact of brand awareness, brand loyalty, brand association and consumer decision making on Palestine olive oil industry. The research approach of the study is deductive discipline and primary data were gathered followed by a structured questionnaire. The relationships between each selected variables and consumer decision making were examined along with hypotheses developed. For that, empirical data is collected from the olive oil stakeholders from Palestine. The results show that there is a significant statistical relationship between these variables. Moreover, the brand awareness, brand loyalty and brand association significantly have the positive effects on the consumer decision making. The managerial implications have been discussed specially referring to the contexts brand awareness and loyalty as to make decision through this study.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125447332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Synergistic Integrated Business Model-Sustainability-Technology of Top Malaysian Oil and Gas PLCs: The Moderating Role of United Nations SDG 5","authors":"Dayana Mastura Baharudin, M. Marimuthu","doi":"10.5296/BMS.V12I2.18710","DOIUrl":"https://doi.org/10.5296/BMS.V12I2.18710","url":null,"abstract":"Purpose – This study investigates the impact of the three main determinants of strengthening the sustainability practices of the oil and gas public listed companies of Bursa Malaysia (PLCs) through the Business Model, Sustainability and Technology synergistically compared between pre and post Malaysian Code of Corporate Governance 2017 (MCCG 2017).Design/methodology/approach – The study has followed the purposive sampling method followed by descriptive statistics, regression analysis and content analysis derived from the Malaysian Code of Corporate Governance 2012 (MCCG 2012) and the MCCG 2017 together with previous studies of the analysis of the annual reports and integrated reports in order to explore the reporting of the business model, sustainability and technology as a synergy.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"170 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115193071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Development of Micro, Small and Medium Enterprises (MSME) to Strengthen Indonesia’s Economic Post COVID-19","authors":"Emi Suwarni, Maidiana Astuti Handayani","doi":"10.5296/bms.v12i2.18794","DOIUrl":"https://doi.org/10.5296/bms.v12i2.18794","url":null,"abstract":"This study aims to find the strategy of developing MSMEs based on potential and opportunities in the period of covid-19. The research object is the MSME unit in Bandar Lampung City, especially MSME banana chips. This study used qualitative descriptive analysis with SWOT analysis. Based on the results it is known that the position of MSMEs is in quadrant I. The strategy of developing MSMEs is to increase the potential and take advantage of opportunities. One of the strategies is the utilization of information technology and social media in the development of MSMEs of the region's flagship banana chip products. The results of this research are expected to be useful as consideration for MSMEs to develop their businesses even during the COVID 19 pandemic. Likewise, for the government to actively socialize the use of digital media for MSMEs so that MSME development will increase. The limitation of this research is that it has not quantitatively calculated the role of social media and information technology in MSME development. This could be an opportunity for further research","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126685067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dayana Mastura Baharudin, M. Marimuthu, S. Shahimi
{"title":"The Integrated Business Model's Contributory Role Towards Financial Performance: Women Directors’ One Third Presence","authors":"Dayana Mastura Baharudin, M. Marimuthu, S. Shahimi","doi":"10.5296/BMS.V12I2.18584","DOIUrl":"https://doi.org/10.5296/BMS.V12I2.18584","url":null,"abstract":"The goal of this study is to see how consolidated business model exposures in the Integrated Report or Annual Report affect the top 30 Malaysian PLCs, moderated by the MCCG 2017 recommendation of including 30% of women on the board of directors. In order to analyze the Integrated Business Model exposures among the top 30 Malaysian PLCs, the study uses a purposeful sampling technique coupled with predictive analysis, multiple regression analysis, and quantitative analysis derived from previous studies, as well as a summary of annual reports and integrated reports. The construction of a new Female Governing Board Content-Scoring Index will identify the best policies of the top 30 Malaysian PLCs, which will benefit both researchers and business players outside of the top 30. This research is a systematic study of detailed methodological developments in Integrated Business Model disclosures reported through the Integrated Report and Annual Reports of the top 30 Malaysian PLCs, in terms of uniqueness. In conclusion, with regards to the acceptance of the Integrated Business Model , the results show significance in terms of Return on Assets which reflects internal top management’s acceptance, which is also in congruence with the significance shown in terms of Return on Equity which reflects external investors and shareholders’ acceptance, and finally are also symmetrical to the significance results shown in terms of TobinsQ which reflects the market participants.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123825906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Union Strategies of Addressing Conflicts at the National University of Lesotho","authors":"Mamoeletsi Limakatso Mojalefa","doi":"10.5296/BMS.V12I1.18617","DOIUrl":"https://doi.org/10.5296/BMS.V12I1.18617","url":null,"abstract":"This paper discusses the strategies that are used by the unions to address industrial conflict at the National university of Lesotho (NUL). Content analysis was undertaken to understand the interviewee’s responses and the NUL policy documents. The strategies are analyzed within the policy context, pre-industrial action, industrial action and post-industrial action. The study also shows that unions at the higher education institutions consult with other unions in the sector and, where other strategies have failed, they resort to either industrial action or legal process to resolve conflicts at the workplace. The findings further show that unions employ widespread communication between their members to share new development in the negotiation process. The findings reveal that strategies which unions normally adopt at NUL are: constant consultations and joint decision making, strikes/industrial action, work to rule, negotiations, collective bargaining, taking legal process and communication of possible ideas and solutions.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132343979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ontology Data Dependency Analysis for Organizational Goals Achievement","authors":"T. Izhar, T. Torabi","doi":"10.5296/BMS.V12I1.18469","DOIUrl":"https://doi.org/10.5296/BMS.V12I1.18469","url":null,"abstract":"Organizational data is important to assist domain experts and entrepreneurs for decision-making process in relation to the organizational goals. However, the trustworthiness of organizational data in achieving the organizational goals is questioned because of the vast amount of organizational data created in the organization. In this paper, we develop a methodology associated with the organizational goals ontology to identify the dependency relationship between organizational data and organizational goals. This would allow domain experts and entrepreneurs to evaluate relevant organizational data to assist decision-making process in respect to the organizational goals. Therefore, they can identify to what extent certain organizational goals are achieved. The results show how the methodology develops this relationship to identify the relevance of organizational data for the achievement of the organizational goals.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"440 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116147904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Japanese Amusement Arcades in the Retro Video Game Segment: A Case of Survival Strategy","authors":"Hideki Takei","doi":"10.5296/BMS.V12I1.18359","DOIUrl":"https://doi.org/10.5296/BMS.V12I1.18359","url":null,"abstract":"Amusement arcades called Game-centers have tried to find ways of surviving in Japan. Independent game-centers with limited financial capacities have mostly struggled to find the best possible way to survive (Livedoor, 2015; Thutmosev, 2015; Nomu, 2016; SPEEDA, 2017; Chiba, 2018; Kamohara, 2019). For them, a niche strategy may be the best possible strategic direction to survive (Thutmosev, 2015; Sankei, 2016; Hirakawa, 2019; Kamohara2, 2019). This paper will focus on game-centers’ strategies in the retro video game niche to develop a general model of game-centers’ survival strategies. We will then refine the model through interviews with senior-level employees of Japan’s most successful retro game-center.","PeriodicalId":244811,"journal":{"name":"Business Management and Strategy","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114302598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}