{"title":"Methods of Assessment of Enterprise Potential to Changes","authors":"S. Ashmarina, G. Khasaev, A. Zotova","doi":"10.2139/ssrn.2581363","DOIUrl":"https://doi.org/10.2139/ssrn.2581363","url":null,"abstract":"The article investigates main economic trends assessing the enterprise readiness to implement changes such as the methods of enterprise potential assessment, the elements of changes in organization structure, the instruments of overcoming changes resistance. Suggested authentic methodical instruments to assess the possibility, necessity and readiness of economic entities to implement the changes is the result of the authors' research aimed to study specific factors that influence change implementation process.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123775747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Model of Management Harmonization During Organizational Changes of Corporation in the Process of Diversification","authors":"S. Ashmarina, E. Kandrashina","doi":"10.2139/ssrn.2581386","DOIUrl":"https://doi.org/10.2139/ssrn.2581386","url":null,"abstract":"The article presents the author's approach to organizational changes of corporation due to the process of diversification. Organizational changes are aimed at building target organizational structure, which should meet the requirements of management harmonization under potential conflict of corporation’s interests and business units combined in the process of diversification.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128339239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Organizational and Economic Trends to Enhance Enterprise Readiness to Changes","authors":"S. Ashmarina, A. Zotova","doi":"10.2139/ssrn.2581376","DOIUrl":"https://doi.org/10.2139/ssrn.2581376","url":null,"abstract":"The article investigates the key organizational and economic trends enhancing enterprise readiness to implement changes such as the methods of readiness assessment, the elements of change management program, the elements of changes in organization structure, the instruments of overcoming changes resistance.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117146685","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dynamic Capability Seen Through a Duality-Paradox Lens: A Case of Radical Innovation at Microsoft","authors":"B. Sugarman","doi":"10.1108/S0897-301620140000022003","DOIUrl":"https://doi.org/10.1108/S0897-301620140000022003","url":null,"abstract":"This article brings a new, broad conceptual framework to the quest for understanding dynamic capability in organizations (i.e.\" managing on the edge of chaos\"). This approach rests on two major pillars: (i) a duality-paradox perspective and (ii) new typologies of organizational learning (OL) and individual action/thinking. A case of radical innovation at Microsoft provides a multi-level illustration; interpreting it requires a focus on two dualistic challenges. For use in future ODC research and practical assessment the broad new conceptual framework includes: (i) collaboration as a central concept; (ii) duality-paradox as a key source of conflicts that can threaten collaboration; (iii) five types of organizational learning, (iv) four types of individual action/thinking, including paradoxical thinking, and (v) the proposition that \"golden dualities\" can be created from once-troubling duality situations (where critical collaboration was in danger) which have been transformed from the (metaphorical) \"odd (contentious) couple\" into a \"productive (collaborative) partnership\".","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115099259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Systemic Approach to Interpersonal Relationships and Activities Among French Teleworkers","authors":"Emilie Vayre, A. Pignault","doi":"10.1111/ntwe.12032","DOIUrl":"https://doi.org/10.1111/ntwe.12032","url":null,"abstract":"Within a systemic and interactional approach, this study seeks to understand how French teleworkers (re)organise their relationships with others as well as their activities. Lexical analysis of interviews with 24 telecommuters (nomadic, alternating and working at home full‐time) confirms and complements the results in the literature in this field. On one hand, the findings confirmed a decline in the quality of professional relationships due to their being mediated through technology. On the other hand, there was a distinction between the ways in which different types of teleworkers ascribed meaning and adapted their activities and business, family and social relationships.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132931940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Gary Marks, Tobias Lenz, Besir Ceka, Brian Michael Burgoon
{"title":"Discovering Cooperation: A Contractual Approach to Institutional Change in Regional International Organizations","authors":"Gary Marks, Tobias Lenz, Besir Ceka, Brian Michael Burgoon","doi":"10.2139/ssrn.2446441","DOIUrl":"https://doi.org/10.2139/ssrn.2446441","url":null,"abstract":"This paper offers a fresh perspective on institutional change drawing on recent advances in the economic theory of contracting. Contractual incompleteness enhances organizational flexibility, but only at the cost of perceptual ambiguity. We hypothesize that the willingness to engage in a highly incomplete contract depends on shared understandings which reduce the cost of perceptual ambiguity. These claims are evaluated using a new dataset on delegation of state authority to non-state actors in 35 regional international organizations from 1950 to 2010. We are able to confirm across a wide range of models and specifications that reform is guided by contractual incompleteness and that contractual incompleteness is rooted in shared historical experience.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126111183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Learning to Connect: A Training Model for Public Sector on Advanced E-Government Services and Inter-Organizational Cooperation","authors":"N. Casalino","doi":"10.3991/IJAC.V7I1.3577","DOIUrl":"https://doi.org/10.3991/IJAC.V7I1.3577","url":null,"abstract":"Accomplishing interoperability among public information systems is a complex task not only by the variety of technological specifications and by the nature of the organisations in which the systems are implemented, but also because a detailed evaluation and analysis of the multiple aspects involved is lacking. The aim of this paper is to identify and summarize the main aspects regarding the field of interoperability (strategic frameworks, laws, regulations, specific requirements, organizational and technical issues) by means of the location and assessment of works that focus on the identification and analysis of the barriers, issues and risk factors involved in IS corporate learning in public sector. The training model proposed and the project described are based on the analysis of several themes such as bond interconnection, information sharing, and processes integration between public European administrations.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124442560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
B. Kuipers, M. Higgs, W. Kickert, L. Tummers, Jolien Grandia, Joris van der Voet
{"title":"The Management of Change in Public Organisations: A Literature Review","authors":"B. Kuipers, M. Higgs, W. Kickert, L. Tummers, Jolien Grandia, Joris van der Voet","doi":"10.1111/PADM.12040","DOIUrl":"https://doi.org/10.1111/PADM.12040","url":null,"abstract":"This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in-depth empirical and comparative studies on change processes.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133132275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Green Shoots from the Grass Roots? The National Shop Stewards Network","authors":"Joanne McBride, J. Stirling","doi":"10.1111/ntwe.12024","DOIUrl":"https://doi.org/10.1111/ntwe.12024","url":null,"abstract":"This paper presents an analysis of the significance of the Internet in rebuilding a shop stewards movement in a time of circumscribed trade union organisation and power. It takes the National Shop Stewards Network as the focus for empirical research and places the argument within the broader context of two historical periods of trade union activity. The study finds significant historical parallels in terms of the key questions of the relationship between a network and a movement and the virtual and real worlds. It suggests that the Internet is particularly significant in forging horizontal rather than vertical links between shop stewards and unions and also provides the potential for mutual support and solidarity. However, the empirical research suggests different levels of engagement with the network, which the paper categorises and it also illustrates how a political party can become engaged in the networking activity.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127762372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Why Do Off‐Shored Indian Call Centre Workers Want to Leave Their Jobs?","authors":"S. Deery, Vandana Nath, Janet Walsh","doi":"10.1111/ntwe.12013","DOIUrl":"https://doi.org/10.1111/ntwe.12013","url":null,"abstract":"Employee turnover is a major problem in off‐shored Indian call centres. Agents who service Western customers often face hostility and racial abuse because of who they are and where they are located. A substantial part of job‐related training focuses on teaching employees to manage their identity and modify their accent. Based on a sample (n = 211) of Indian call centre workers servicing international customers, we explore these issues and investigate how they affect employee turnover intentions. The study utilises Taylor and Bain's (2005) distinction between factors particular to the Indian context and those more generic to the call centre labour process to better understand the drivers of turnover. We found that a number of distinctive factors including accent modification difficulty, stigma consciousness, racial abuse and perceived favouritism were associated with turnover intentions. The study also revealed that certain job‐related factors related to intentions to leave, including routinisation and poor promotional opportunities.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123221695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}