Change Management & Organizational Behavior eJournal最新文献

{"title":"The Impact of Knowledge Management and Change Readiness on the Effectiveness: Case of Russian Organizations","authors":"Yuri Zelenkov","doi":"10.2139/ssrn.3192286","DOIUrl":"https://doi.org/10.2139/ssrn.3192286","url":null,"abstract":"Many researchers believe that knowledge is the most important resource in the contemporary economy, but empirical studies show that knowledge management is not among the most used managerial tools. This gap can be explained by help the hypothesis that knowledge management produces the significant impact on the effectiveness of organization only with the accompanying development of change management. This hypothesis is empirically tested using the structural equation modeling method (PLS-SEM) on data on 103 Russian organizations. The results show that the empirical sample includes two statistically different datasets. The separating variable is the type of owner, so separate models were built for state-owned and private-owned organizations. For private-owned organizations, the hypothesis that knowledge management and changes readiness jointly affect effectiveness is fully confirmed. For state-owned organizations, knowledge management is not a factor of effectiveness. These results have two practical implications. First, managers who rely on the organizational knowledge should focus on the joint and coordinated implementation of knowledge management and change management. Special attention should be paid to the organizational context that supports individual change readiness. Second, state-owned organizations in Russia are less effective rather private ones, it is due to the fact that knowledge management for them is not the factor of effectiveness, what is a consequence of suppression of initiatives at the individual level.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129186516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sensemaking and Sensegiving: A Concept for Successful Change Management that Brings Together Moral Foundations Theory and the Ordonomic Approach","authors":"Matthias G. Will, I. Pies","doi":"10.1108/JAOC-11-2016-0075","DOIUrl":"https://doi.org/10.1108/JAOC-11-2016-0075","url":null,"abstract":"\u0000Purpose\u0000Change management projects typically fail because they meet employee resistance created by emotional sensemaking processes. This paper aims to present an in-depth explanation for these failures and how change managers could avoid them.\u0000\u0000\u0000Design/methodology/approach\u0000This study presents an argument in the following three steps: it begins with an empirically well-established fact that attempts at change management often trigger negative emotional responses; the moral foundations theory is then used to identify the typical categories of emotional responses that may result in resistance to organizational change; and the ordonomic approach to business ethics is built upon to substantiate the diagnosis that, in many cases, emotional responses cause employees to behave in a way that is collectively self-damaging.\u0000\u0000\u0000Findings\u0000The core idea of the current study’s contribution is that emotionally driven processes of sensemaking can easily become dysfunctional, especially in situations that require extensive change. Consequently, it should be top priority for managers to engage in sensegiving, which comprises: narratives that explain what is going on against the background of relevant alternatives and appropriate discourses that guide how employees form their expectations. In a nutshell, sensegiving attempts to reframe sensemaking processes.\u0000\u0000\u0000Practical implications\u0000Even if a win–win potential already exists, it can still be misperceived. If employees are used to thinking within a trade-off framework, this might trigger trade-off intuitions and negative emotions, in effect leading to a situation that makes everyone worse off. Such mental models might become a self-fulfilling prophecy. To counter such a tendency, sensegiving aims at a professional management of sensemaking processes. The task of successful change management, properly understood, is to create and communicate win–win potentials, ensuring that all parties involved understand that they are not asked to sacrifice their self-interest, instead they are invited to participate in a process of mutual betterment.\u0000\u0000\u0000Originality/value\u0000The literature on sensemaking draws attention to the empirical fact that resistance to change is typically driven by emotions. The moral foundations theory helps in exactly identifying which emotional dimensions are relevant in times of organizational change. The ordonomic approach to business ethics points out that – owing to their emotional nature – processes of sensemaking might fail, that they may mislead employees into behavioral patterns that are collectively self-damaging. Therefore, a top priority for management is to engage in sensegiving, that is, in (re-)framing sensemaking processes.\u0000","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122844717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Augmented Commons: How Augmented Reality Aids Agile Self-Organization","authors":"Abigail N. Devereaux","doi":"10.2139/ssrn.2956718","DOIUrl":"https://doi.org/10.2139/ssrn.2956718","url":null,"abstract":"Augmented reality (AR) is a real-time, interactive user experience that inserts virtual computer-generated elements into a user’s environment. AR technology utilizes the Internet of Things (IoT) to enable smart devices to capture and identify “scenes” as a user moves through her world, generate contextually relevant holograms, sound, and other sensory inputs, then project those virtual elements through the user’s display. AR technology is coordinative in that it assists in economic calculation, aids in tracking usage, and helps agents overcome some kinds of information asymmetries. We provide examples from existing AR applications and conceptualize how AR strengthens self-organization and enables polycentric loci of private governance to emerge, what we call agile self-organization. Examples include information-enhancing overlays, automatic language translation, individualizing and privatizing the provision of personal and worker safety, reducing emergency response times, and enriching education with overlays and holograms. We conclude that AR technologies could erode traditional policy rationales for intervention and allow private governance to take hold and flourish in situations where it has traditionally had difficulty doing so.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130720792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Business Travellers' Connections to Home: ICTs Supporting Work‐Life Balance","authors":"A. Ladkin, C. Willis, J. Jain, W. Clayton, Marina Marouda","doi":"10.1111/ntwe.12071","DOIUrl":"https://doi.org/10.1111/ntwe.12071","url":null,"abstract":"This paper examines the role of information communication technology in enabling connections to home for work related travellers. Although digital connectivity for work related tasks are well researched, the use of digital technology for home communication is under-researched. The study draws on a qualitative study of UK-based organisations and business travellers to explore how these travellers use ICTs for personal use whilst ‘on-the-move’. The findings reveal that organisations are supportive of work-life balance for employees, but fail to consider specific needs of those whose work takes them away from home. For business travellers, insights are gained into practices around connecting to home and the value of this virtual presence for relationships with family whilst absent and work-life balance. The study identifies and discusses practice occurring around three activities; checking in, maintaining relationships with home and sharing experiences.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117301832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"‘We Can Only Request What's in Our Protocol’: Technology and Work Autonomy in Healthcare","authors":"Dimitra I. Petrakaki, Andreas Kornelakis","doi":"10.1111/ntwe.12072","DOIUrl":"https://doi.org/10.1111/ntwe.12072","url":null,"abstract":"This paper explores the tension between standardization and autonomy raised by the implementation of new technology in healthcare organisations. The theoretical frame of this study is grounded in the impact of new technologies on work organisation, routinization and autonomy across settings. Empirically it presents evidence from two NHS Trusts in England that implemented a national Electronic Patient Record (EPR). The paper aims to reinvigorate the debate on the tension between standardization and autonomy in professional workplaces such as healthcare. It argues that the implication of technology in professional work conditions processes of task routinization that constrain autonomy, and enables reallocation of discretion between professional groups. We argue that routinization is not restricted to low-skill work but may travel across contexts and be evidenced in high-skill work environments. The interplay between routinization and autonomy is also useful in drawing insights concerning the dynamics of change that occur in professional work.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"17 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113979826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Constitution of ‘Third Workspaces’ in between the Home and the Corporate Office","authors":"S. Kingma","doi":"10.1111/ntwe.12068","DOIUrl":"https://doi.org/10.1111/ntwe.12068","url":null,"abstract":"This study analyses the constitution of commercially provided work spaces situated in between the home and the corporate office. These new workspaces are enabled by digital network technologies. Theoretically, this new category of contemporary business spaces is conceptualised as ‘third workspaces’, with reference to the work of Oldenburg (1989), Soja (1996) and Lefebvre (1991 [1974]). Empirically, these workspaces are explored in two ethnographic case studies dealing with recently founded and successful third workspace providers. The grounded theory resulting from these case studies addresses the role of the material settings, the technologies, the work ideologies as well as the user practices. Overall this study offers an analytical framework for studying and managing third workspaces, and highlights the ambiguities in the constitution of third workspaces between the design and management on the one hand and the user practices on the other.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133741717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Project (Management) Discourse and its Consequences: On Vulnerability and Unsustainability in Project‐Based Work","authors":"S. Cicmil, Monica Lindgren, Johann Packendorff","doi":"10.1111/ntwe.12058","DOIUrl":"https://doi.org/10.1111/ntwe.12058","url":null,"abstract":"In this paper, we examine how the discourses related to project-based work and management are drawn upon in the organising of contemporary work, and the implications they have for project workers. We are interested in how project workers and projectified organisations become vulnerable to decline, decay and exhaustion and why they continue to participate in, and so sustain, projectification processes. The critical perspective taken here, in combination with our empirical material from the ICT sector, surfaces an irreversible decline of the coping capacity of project workers and draws attention to the addictive perception of resilience imposed on and internalised by them as a condition of success and longevity. Under those circumstances, resilience is made sense of and internalised as coping with vulnerability by letting some elements of life being destroyed; thus re-emerging as existentially vulnerable rather than avoiding or resisting the structures and processes that perpetuate vulnerability.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131725271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Managing Change in Banking Organisations","authors":"Ferenk Farkas","doi":"10.2139/ssrn.3281249","DOIUrl":"https://doi.org/10.2139/ssrn.3281249","url":null,"abstract":"Banks and credit institutions must be managed in order to ensure that they adapt to ever-changing social needs and consumer expectations. This is an everyday lesson, but to be honest, such teachings do not say much. Practising professionals in the banking sector need something more specific and practical to be able to manage changes effectively. The findings of this paper are based on desk research and field research. Empirical evidence is provided by the application of change management models of other sectors, for the banking sector. The goal of this paper is to enlarge the relevant knowledge that is needed more than ever by the Hungarian banking sector in order to tackle the challenges it faces. And experiences show that the knowledge base available is rather limited. Since change management has never made a special attempt to resolve the organisational changes of the banking sector neither on the international nor on the domestic scene, and because references to banking organisations are few, it is also goal of this paper to show Hungarian and international mini cases and literature examples where the change management was implemented successfully and that offer lessons for other organizations.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122780740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Managing the Risks of Proactivity: A Multilevel Study of Initiative and Performance in the Middle Management Context","authors":"L. Glaser, W. Stam, R. Takeuchi","doi":"10.5465/AMJ.2014.0177","DOIUrl":"https://doi.org/10.5465/AMJ.2014.0177","url":null,"abstract":"Drawing on theories of behavioral decision making and situational strength, we developed and tested a multilevel model that explains how the performance outcomes of personal initiative tendency depend on the extent of alignment between organizational control mechanisms and proactive individuals' risk propensities. Results from a sample of 383 middle managers operating in 34 business units of a large multinational corporation indicated that risk propensity weakens the positive relationship between personal initiative tendency and job performance. This negative moderating effect was further amplified when middle managers receive high job autonomy but was attenuated in business units with a strong performance management context. We discuss the implications of these findings for research on proactivity, risk taking, and organizational control.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"121 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130149074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Disrupted Work: Home‐Based Teleworking (HbTW) in the Aftermath of a Natural Disaster","authors":"Noelle Donnelly, S. Proctor-Thomson","doi":"10.1111/ntwe.12040","DOIUrl":"https://doi.org/10.1111/ntwe.12040","url":null,"abstract":"Natural disasters disrupt the nature of work, promoting an urgent review of where work is performed. Home‐based telework (HbTW), a common form of telework, is increasingly promoted as a means to ensure continuity of operations in an emergency situation. While widely advocated, little is known of the challenges and outcomes of HbTW when employed in disaster situations. This article explores the organisational and employee experiences of HbTW in the aftermath of a disaster, drawing on data from over 240 public sector workers and their managers who worked from home following a series of earthquakes in Christchurch, New Zealand. Findings point to critical factors shaping the experiences and outcomes of HbTW in disaster situations. Significant variation in the experiences and perceptions of HbTW for team leaders highlights their pivotal role and heightened pressures to maintain control in complex disaster situations.","PeriodicalId":212698,"journal":{"name":"Change Management & Organizational Behavior eJournal","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129244406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}