{"title":"The Decision-Making Practices among Air Traffic Controllers during Conflict Resolution in Aviation Industry: A Case Study","authors":"Sherrie Winer Anthony, Rusli Ahmad","doi":"10.33736/jcshd.3426.2021","DOIUrl":"https://doi.org/10.33736/jcshd.3426.2021","url":null,"abstract":"The study explores decision-making practices among Air Traffic Controllers (ATCOs) in the Civil Aviation Authority of Malaysia (CAAM) in Sarawak, Malaysia, using the Cynefin Framework. The study intends to identify related factors that influence decision-making practices, explore how decisions are made during conflict resolution, and describe the coping strategies in decision-making practices by ATCOs. The qualitative phenomenology case study method was used to collect data and one-to-one interviews with the ATCOs. Content analysis is used to analyse the data. The findings showed that ATCOs types and working experiences influence the way they make decisions. Decision-making among ATCOs is like the Administrative Model in which they must follow Standard Operating Procedures (SOP) as their strategies in decision-making. Findings contribute toward an understanding of current decision-making practices, which would inform relevant policies and professional training development programmes.","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131813276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nailah Najwa Zainoodin, I. Hutasuhut, Mohamad Azhari Abu Bakar, Nurul Wardhani
{"title":"Gratitude and Its Relationship to Resilience and Academic Performance among University Students","authors":"Nailah Najwa Zainoodin, I. Hutasuhut, Mohamad Azhari Abu Bakar, Nurul Wardhani","doi":"10.33736/jcshd.3808.2021","DOIUrl":"https://doi.org/10.33736/jcshd.3808.2021","url":null,"abstract":"This study examines the relationship between gratitude, resilience, and academic performance among students of a public university in Malaysia. One hundred and forty-six samples were obtained through a simple random technique (N=235). The survey employed GQ6 (Gratitude Questionnaire), Brief Resilience Scale (BRS), and self-reported grade-point average (GPA) as its measurement tools. Correlation analysis shows that gratitude has a high positive relationship with resilience and academic performance. Findings from the study support those of previous studies about the importance of gratitude in improving student’s psychological resilience and academic performances. The study suggests that adopting a sense of gratefulness and appreciation helps students overcome challenges in their educational journey at university.","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124156106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perceived Stress and Resilience among Private and Public Undergraduate University Students during Covid-19 Pandemic","authors":"Barbara Ruran Abai, Amalia Madihie","doi":"10.33736/jcshd.3636.2021","DOIUrl":"https://doi.org/10.33736/jcshd.3636.2021","url":null,"abstract":"This is a quantitative study that examines relationships between perceived stress and resilience among private and public undergraduates university students during the COVID-19 pandemic in Malaysia. In total, 160 undergraduate students had been gathered for this study's purposes. Two questionnaires were utilised in the research; the Perceived stress scale and Connor-Davidson Resilience were distributed among respondents through Google Form. The findings reported that there is a low negative relationship between perceived stress and resilience. Apart from that, the findings reported no significant relationship between perceived stress and genders. There was a significant relationship in perceived stress predicting the level of resilience among public and private undergraduates university students during the COVID-19 pandemic. Undergraduates students had a moderate level of perceived stress thus needing a stress intervention or stress management in facing a stressful situation. Resilience is needed to be implemented in every educational system to help to build resilience among students.","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134427662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I. Hutasuhut, Shahren Ahmad Zaidi Adruce, Hasbee Usop
{"title":"Antecedent Factors of Self-Directed Learning in the Workplace: A Case Study in a Private Organization in Indonesia","authors":"I. Hutasuhut, Shahren Ahmad Zaidi Adruce, Hasbee Usop","doi":"10.33736/jcshd.1918.2019","DOIUrl":"https://doi.org/10.33736/jcshd.1918.2019","url":null,"abstract":"Self-directed learning (SDL) is becoming a prominent issue discussed in the workplace learning topic. Each of the employees needs to be aware that organizations need people who do not only believe the importance of learning but they must have initiative and capability to learn effectively. This study aims to examine the antecedent factor of the emergence of SDL in the workplace. This study using qualitative research design, particularly case study approach conducted in a prominent motorcycle-manufacturing company in Indonesia that intentionally set the organizational direction toward a learning organization. A total of thirty staff and managers were purposively selected and interviewed using a semi-structured approach. The Data gathered were analyzed using the content analysis technique. Findings indicate three factors as the antecedent to the emergence of SDL in the workplace, namely: personal factors, organizational factors, and family support. Discussion and recommendations based on research findings will be explained later. \u0000 \u0000Keywords: Self-Directed learning, Workplace learning, Organizational learning \u0000 ","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127326851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors Affecting the Selection of Institutional Delivery among Tribal Women in Bangladesh","authors":"A. Karim","doi":"10.33736/jcshd.1923.2019","DOIUrl":"https://doi.org/10.33736/jcshd.1923.2019","url":null,"abstract":"Background: Safe maternity is a global issue with the ongoing discussion of ways to reduce mortality. This problem is prevalent among women from low-income countries such as Bangladesh. Hence, this study evaluated the factors affecting delivery practices among tribal women in Bangladesh Chittagong Hill Tracts (CHT). Method: This is an analysis of cross-sectional research. To achieve the sample size of 556 married women, a convenient sampling technique was used. In a semi-structured questionnaire, data were collected. Associations were tested using Chi-square ( ) tests, and multivariate regression analysis was applied to elicit results from the data. Result: Result from the present study shows that most deliveries (66%) occur at home. Of this quantity, 50% of births were facilitated by untrained traditional midwives, 12% by trained conventional birth caregivers, and 4% by relatives and neighbors. Wealth index, place of dwelling, women’s educational level, age at first childbirth, range to health care, and profession of the husband have all significantly contributed to the approach to delivery. Conclusion: This study concludes that institutional delivery (34%) is poor among tribal women of Bangladesh. Factors limiting the adoption of institutional delivery by these tribal women should be managed adequately via awareness campaigns and improving the socio-economic status of the tribal people of CHT. \u0000Keywords: Delivery care; Institutional delivery; Choice of the birthplace; Skilled birth attendant (SBA); Traditional birth attendants (TBA); Trained birth attendants (TTBA); Home delivery","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122831730","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emotional Intelligence in Malaysian Police: A Review","authors":"P. Kanesan","doi":"10.33736/jcshd.1922.2019","DOIUrl":"https://doi.org/10.33736/jcshd.1922.2019","url":null,"abstract":"This article discussed the findings of previous studies on emotional intelligence in Royal Malaysia Police. Based on the review, emotional intelligence related to job stress, job satisfaction, job commitment, work-life balance, and psychological well-being of police officers. Review concludes that no significant differences in emotional intelligence by demographic factors like salary, working department, age, marital status, length of service, and job position. Police department has to organise training and seminars to enhance the emotional intelligence level of police officers. More studies have to be done on emotional intelligence in the police department, thus the findings will be helpful for the organisation’s development. \u0000 \u0000Keywords: Demographic factors; Police job nature; Job stress; Royal Malaysia Police","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123734902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Saw Shuey Yuin, Helmi Sumilan, F. L. Michael, Nik Norsyamimi Mad Nor
{"title":"Exploring Managers’ Perception Towards Generation Y Employees: A Case Study in an IT Company in Selangor","authors":"Saw Shuey Yuin, Helmi Sumilan, F. L. Michael, Nik Norsyamimi Mad Nor","doi":"10.33736/jcshd.1917.2019","DOIUrl":"https://doi.org/10.33736/jcshd.1917.2019","url":null,"abstract":"This study was conducted to explore the manager’s perception towards Generation Y employees particularly in the IT industry in Selangor. A case study approach was adopted in which data was obtained through semi-structured interviews. Purposive sampling technique was used and a total of eight (8) informants participated and interviewed. The data obtained from the interview were qualitatively analyzed. Data analysis was conducted by adopting a content analysis framework in which obtained data were divided into four (4) phases including condensation, code, category and inference and summarize. The findings showed majority of the managers perceived that openness to experience, conscientious and extraversion’ are the most common personalities among Generation Y employees. Besides that, the findings also revealed that in terms of work ethics, Generation Y employees are perceived as accountable of own’s actions, respect authority, transparency and loyal. The result of this study implicates the organization in terms of attrition and turnover rate among Generation Y employees and organizational branding. The result of this study provided some recommendations to HR practitioners and organizations in managing and handling at the workplace. \u0000 \u0000Keywords: Generation Y; Managers; Personalities; Work ethics; Work values ","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"90 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114010449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Preferred Leadership Traits by Employees: A case study in Telecommunication Organization","authors":"C. Maizan, L. M. Florianna, H. Hamidi","doi":"10.33736/jcshd.1919.2019","DOIUrl":"https://doi.org/10.33736/jcshd.1919.2019","url":null,"abstract":"Leaders affect employees’ performance in the organization by their leadership style, which is dependent to the degree of favor by their followers. It is vital for the organization to identify the most effective leadership styles which will boost performance in the organization. This research studied the type of leadership trait most preferred in the telecommunication sector. This qualitative study used the Full Range Leadership Model to identify and suggest the preferred traits of a leader. The sampling method used was purposive. Interview guides were used as the research tool. A total of six (6) informants were interviewed. The results showed transformational leadership style is the most preferred by all the informants as the employees found that the traits of the transformational leader bring more positive impacts on their work performance. \u0000 \u0000Keywords: Leadership traits; Transformational leadership; Telecommunication sector; Full-range Leadership Model; Employees performance.","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125713715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Application of performance appraisal system (PAS) attributes among first rater officers (FRO’s): Issues and Implication","authors":"Jakheus Limasan, Rusli Ahmad, N. F. A. Bandar","doi":"10.33736/jcshd.1920.2019","DOIUrl":"https://doi.org/10.33736/jcshd.1920.2019","url":null,"abstract":"This study aims to explore the first rater officers’ perspectives on the application of performance appraisal attributes in performance appraisal system in a higher education institution in Sarawak. Six attributes were focused on the study namely clarification of the system, justification of the system, control criteria, employee participation, system management, and credibility of the assessor. The study uses a qualitative methodology using semi-structured interview techniques and data analysis in thematic approach. Three common issues are the limitation of the system’s availability, insufficient scoring distribution towards lecturers who are involved in administrative work and limited capability of the server. Along with that, two critical issues are the subjective judgment of personality traits and limited utilization of the system. The implication raised based on the issues is work processes are interrupted, employee dissatisfaction and organizational image are affected. In conclusion, the issues within the performance appraisal system need to be taken seriously to avoid conflicts. \u0000Keywords: Performance appraisal system attributes; General issues; Critical issues; First rater officer","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129427069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. Saidi, F. L. Michael, Helmi Sumilan, Sheilla Omar Lim Lim, Victoria Jonathan, H. Hamidi, Abg Izhar Abg Ahmad
{"title":"The Relationship Between Working Environment and Employee Performance","authors":"N. Saidi, F. L. Michael, Helmi Sumilan, Sheilla Omar Lim Lim, Victoria Jonathan, H. Hamidi, Abg Izhar Abg Ahmad","doi":"10.33736/jcshd.1916.2019","DOIUrl":"https://doi.org/10.33736/jcshd.1916.2019","url":null,"abstract":"A positive working environment is vital in ensuring employee productivity to avoid unnecessary stress to the employees thus affecting their work performances. There are several working environment factors that contributed towards job satisfaction. Hence, this study aimed to investigate the relationship between the working environment and employee performance based on five dimensions of the working environment. The quantitative survey design was utilized in this study and data were collected by using questionnaires. The respondents of this study were administrators from different departments in a local municipality located in Kuching. The data were analysed by using Pearson’s Correlation Analysis to measure the relationship between the variables. The finding shows there is a significant relationship between the working environment and employee performance. Support from supervisor was found to be the dominant variables in ensuring a positive working environment. \u0000 \u0000Keywords: Working environment; Employee performance; Municipality; Human resource; Health ","PeriodicalId":170307,"journal":{"name":"Journal of Cognitive Sciences and Human Development","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121598679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}