Application of performance appraisal system (PAS) attributes among first rater officers (FRO’s): Issues and Implication

Jakheus Limasan, Rusli Ahmad, N. F. A. Bandar
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引用次数: 1

Abstract

This study aims to explore the first rater officers’ perspectives on the application of performance appraisal attributes in performance appraisal system in a higher education institution in Sarawak. Six attributes were focused on the study namely clarification of the system, justification of the system, control criteria, employee participation, system management, and credibility of the assessor. The study uses a qualitative methodology using semi-structured interview techniques and data analysis in thematic approach. Three common issues are the limitation of the system’s availability, insufficient scoring distribution towards lecturers who are involved in administrative work and limited capability of the server. Along with that, two critical issues are the subjective judgment of personality traits and limited utilization of the system. The implication raised based on the issues is work processes are interrupted, employee dissatisfaction and organizational image are affected. In conclusion, the issues within the performance appraisal system need to be taken seriously to avoid conflicts.   Keywords: Performance appraisal system attributes; General issues; Critical issues; First rater officer
绩效考核制度(PAS)属性在一级官员中的应用:问题与启示
本研究旨在探讨砂拉越一所高等教育机构在绩效考核制度中运用绩效考核属性的观点。研究的重点是六个属性,即系统的澄清、系统的正当性、控制标准、员工参与、系统管理和评估者的可信度。本研究采用定性方法,采用半结构化访谈技术和专题方法中的数据分析。三个常见的问题是系统可用性的限制,对参与行政工作的讲师的评分分配不足以及服务器能力有限。随之而来的两个关键问题是人格特征的主观判断和制度的有限利用。根据问题提出的含义是工作流程中断,员工不满和组织形象受到影响。最后,必须认真对待考绩制度内的问题,以避免冲突。关键词:绩效考核体系属性;一般的问题;关键问题;大副
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