发布求助
文献互助 智能选刊 最新文献

Training for Quality最新文献

筛选
英文 中文
Developing a plan to win the Baldrige Award 制定一个赢得鲍德里奇奖的计划
Training for Quality Pub Date : 1996-12-01 DOI: 10.1108/09684879610149008
Tongta Srivivatanakul, B. Kleiner
{"title":"Developing a plan to win the Baldrige Award","authors":"Tongta Srivivatanakul, B. Kleiner","doi":"10.1108/09684879610149008","DOIUrl":"https://doi.org/10.1108/09684879610149008","url":null,"abstract":"Presents a strategy for companies to adopt when striving for eligiblity for the Baldrige Award. The Baldrige Award became the US standard of excellence due to the fundamental values that the guidelines provide by laying out the blueprint for quality. The word “quality” was used extensively in previous versions of the Baldrige criteria, and credit was given to organizations that had an impressive TQM progamme. However, that is not the case any more. In the 1995 Baldrige criteria, new standards now call for a balance between customer satisfaction, employee satisfaction, and business results. Quality as a separate effort is no longer given the credit that it was given in previous years. Companies with even advanced TQM programmes will find that they do not fare very well against the new standards unless their TQM is fully integrated with the daily running of the business. Considering eligibility for the Baldrige Award, shows how to obtain the award by providing a strategy used by previously successful organi...","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134073104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Staff development for school education quality: implications of multimodels 教师发展对学校教育质量的影响:多模式的启示
Training for Quality Pub Date : 1996-12-01 DOI: 10.1108/09684879610367222
W. Tam, Y. Cheng
{"title":"Staff development for school education quality: implications of multimodels","authors":"W. Tam, Y. Cheng","doi":"10.1108/09684879610367222","DOIUrl":"https://doi.org/10.1108/09684879610367222","url":null,"abstract":"Believes that an urgent need for in‐depth understanding of the relationship of staff development to education quality exists in current educational reforms, policy making, and teacher education. Based on the existing knowledge of education quality, quality management and effective schools, aims to propose a framework to show how staff development can be designed and managed to contribute to the assurance and enhancement of school education quality from the perspective of seven multimodels of school education quality. Different models emphasize different aspects of school education quality and propose different strategies to enhance it. For ensuring long‐term school education quality in a changing educational environment, staff development can be organized and managed according to the major concerns of multimodels. Proposes some practical considerations for designing and implementing school‐based staff development.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131243809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Learning to learn ‐ from facts to knowledge 学会学习——从事实到知识
Training for Quality Pub Date : 1996-12-01 DOI: 10.1108/09684879610148991
M. Starkey, Roger Brewin, M. Owen
{"title":"Learning to learn ‐ from facts to knowledge","authors":"M. Starkey, Roger Brewin, M. Owen","doi":"10.1108/09684879610148991","DOIUrl":"https://doi.org/10.1108/09684879610148991","url":null,"abstract":"Discusses Shewhart’s control charts and how they have been confined traditionally to the shopfloor in manufacturing industry. Contends that now practitioners are leading a growing interest in the charts’ wider application in areas such as sales, marketing, customer service, and inventory management. Shewhart discovered that variation in a process can result either from common causes (part of the process) or special causes (not part of the process). Shewhart’s charts enable us to learn about processes and improve them with the aid of his plan‐do‐study‐act continuous improvement cycle. Research conducted in Japan showed that companies which won the Deming Prize consistently outperformed the averages in financial measures for the industry.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133735405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Training needs associated with statistical process control 与统计过程控制相关的培训需求
Training for Quality Pub Date : 1996-12-01 DOI: 10.1108/09684879610156677
Claire Hewson, Peter B O'Sullivan, K. Stenning
{"title":"Training needs associated with statistical process control","authors":"Claire Hewson, Peter B O'Sullivan, K. Stenning","doi":"10.1108/09684879610156677","DOIUrl":"https://doi.org/10.1108/09684879610156677","url":null,"abstract":"Examines training needs associated with statistical process control (SPC), focusing on changes in organizational structure resulting from the implementation of SPC and associated changes in the knowledge and skills demanded of employees. Preliminary data indicate that SPC creates a change in organizational levels such that responsibility for controlling quality filters down from quality control teams to operating personnel. This in turn requires operators to acquire an understanding of statistical principles.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128120154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 18
“I shall teach...the theory of a system, and cooperation” “我要教……系统理论与合作”
Training for Quality Pub Date : 1996-12-01 DOI: 10.1108/09684879610149017
H. Neave
{"title":"“I shall teach...the theory of a system, and cooperation”","authors":"H. Neave","doi":"10.1108/09684879610149017","DOIUrl":"https://doi.org/10.1108/09684879610149017","url":null,"abstract":"Contends that Deming’s philosophy for management is imperfectly understood. Unlike just a few years ago, very many people have now heard of W. Edwards Deming, and know something of his philosophy for management. But “something” is, in most cases, far too little. His work is sometimes dismissed as “just statistics” or even as no more than statistical process control. Another common false impression is that his philosophy is “summarized by the 14 Points”. And one of the few things to continue to irritate him until his death in December 1993 was any attempt to connect him with “TQM”! Agrees that all such diminutions trivialize his legacy to us. His work was not only much larger than any of these imply: it was genuinely of a higher dimension. He said of the two books by his great mentor, Walter Shewhart, that a “century will pass before people in industry and in science begin to appreciate the contents of these great works”. The ominous truth is that the same could well be true of Deming’s own two great books on management. Fears that we cannot afford to wait that long.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128216238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Internal quality audits ‐ obstacles or opportunities? 内部质量审核——障碍还是机会?
Training for Quality Pub Date : 1996-09-01 DOI: 10.1108/09684879610125725
G. Beecroft
{"title":"Internal quality audits ‐ obstacles or opportunities?","authors":"G. Beecroft","doi":"10.1108/09684879610125725","DOIUrl":"https://doi.org/10.1108/09684879610125725","url":null,"abstract":"Suggests that auditing has been viewed by its recipients throughout history as a negative process. This perception results from how the audit is conducted, who conducts the audit, and the findings of the audit. Proposes to outline the role of internal auditing in transforming an organization into a more preventive and proactive organization. Addresses auditing from a prevention focus and puts forward a positive approach to auditing that maximizes its role in process improvement. Concludes with a summary of several key points to be addressed in generating this transformation,","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114874125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
People management: where is the evidence of best practice? Part III 人员管理:最佳实践的证据在哪里?第三部分
Training for Quality Pub Date : 1996-09-01 DOI: 10.1108/09684879610149026
A. Hamzah, M. Zairi
{"title":"People management: where is the evidence of best practice? Part III","authors":"A. Hamzah, M. Zairi","doi":"10.1108/09684879610149026","DOIUrl":"https://doi.org/10.1108/09684879610149026","url":null,"abstract":"Presents the final paper in a series of three, looking at best practice in people management. Papers I and II discussed best practice through direct primary examination and the scrutiny of secondary data sources, respectively. The examinations represented a group of organizations well experienced with the implementation of total quality management and, in the case of part II, the five organizations studied were all winners of prestigious quality awards. Presents critical areas for effective people management, in many instances supported by the findings of other studies. Also presents evidence of best practice as highlighted by this study and discussed in the earlier papers.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125944044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Asian company examples of excellent quality management 亚洲公司卓越质量管理的典范
Training for Quality Pub Date : 1996-09-01 DOI: 10.1108/09684879610125743
John Villanueve, B. Kleiner
{"title":"Asian company examples of excellent quality management","authors":"John Villanueve, B. Kleiner","doi":"10.1108/09684879610125743","DOIUrl":"https://doi.org/10.1108/09684879610125743","url":null,"abstract":"American industry has been challenged from goods coming from abroad. Once pre‐eminent in quality in the 1940s and 1950s, US companies can no longer stand complacent while their market share erodes in the face of foreign competition, especially from Asian companies. To see how American industry can better its predicament, one must look to the Asian “tigers” for the answers to American industry’s woes. Examines, specifically, certain Asian companies such as Hyundai and Toyota in depth to see how they could achieve such an astounding success in quality in just a few decades. Moreover, examines how these two Asian companies achieved excellence in quality through their techniques in quality management, which might provide, in the present as well as in the future, an example for American companies to emulate.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127861641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Are creative ability and work standardization in contradictory relationship 创新能力与工作规范是否存在矛盾关系
Training for Quality Pub Date : 1996-09-01 DOI: 10.1108/09684879610125734
Y. Kondo
{"title":"Are creative ability and work standardization in contradictory relationship","authors":"Y. Kondo","doi":"10.1108/09684879610125734","DOIUrl":"https://doi.org/10.1108/09684879610125734","url":null,"abstract":"Argues that a full display of creativity is indispensable, not only for developing new products and technology, but also for managing any business for future development, if it is to result in market growth and profitability. Work standardization, on the other hand, is stressed in the ISO 9000 Series Standards to raise work efficiency and to ensure product quality. Although both elements of creativity and standardization are considered indispensable for corporate management, they are thought to be mutually exclusive, because the remaining space for creative work is reduced along with the progress of work standardization. Demonstrates, on the contrary, that they are complementary.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"78 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126167189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 19
An application of TQM concepts in education TQM概念在教育中的应用
Training for Quality Pub Date : 1996-09-01 DOI: 10.1108/09684879610125707
V. Lo, D. Sculli
{"title":"An application of TQM concepts in education","authors":"V. Lo, D. Sculli","doi":"10.1108/09684879610125707","DOIUrl":"https://doi.org/10.1108/09684879610125707","url":null,"abstract":"Discusses an application of total quality management (TQM) concepts in education. Applies the concepts to a quality management programme for industrial and engineering managers. Covers both the aspects of syllabus design and the operation and monitoring of the programme with this application. The application is based on the ISO 9000 quality assurance management system. Proposes that the concepts and ideas presented will help educators ensure that the objectives of the programmes will actually be pursued.","PeriodicalId":155790,"journal":{"name":"Training for Quality","volume":"425 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127604072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 20
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：604180095
Book学术官方微信