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Proceedings of the 36th ACM International Conference on the Design of Communication最新文献

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Bugs and Emotion: A Content Analysis of Quality Assurance Player Feedback 漏洞与情感:质量保证玩家反馈的内容分析
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233934
Luke Thominet
{"title":"Bugs and Emotion: A Content Analysis of Quality Assurance Player Feedback","authors":"Luke Thominet","doi":"10.1145/3233756.3233934","DOIUrl":"https://doi.org/10.1145/3233756.3233934","url":null,"abstract":"This study uses content analysis to explore how players provide quality assurance (QA) feedback of games in progress. It identifies both the most commonly reported bugs and the bug types that caused the most positive and negative experiences. In doing so, it seeks to build stronger connections between QA and UX research.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123809638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Developing a Content Strategy Course and Interdisciplinary Skills: A Teaching Case 开发内容策略课程与跨学科技能:一个教学案例
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233937
Vincent D. Robles, J. Frith
{"title":"Developing a Content Strategy Course and Interdisciplinary Skills: A Teaching Case","authors":"Vincent D. Robles, J. Frith","doi":"10.1145/3233756.3233937","DOIUrl":"https://doi.org/10.1145/3233756.3233937","url":null,"abstract":"The content strategy course has gained more interest for inclusion in the technical communication curriculum. However, content strategy combines a range of interdisciplinary skills, and technical communication scholarship has only briefly discussed how best to teach content strategy and whether we should devote a standalone course to the topic. This teaching case describes a content strategy course that combines the necessary content strategy skills students require and demonstrates how future research on course development in this area could further guide the technical communication field.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"146 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127488165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Bolstering Global Image: A Website-based Comparison of Corporate Introductions between Chinese and American Public Companies 提升全球形象:基于网站的中美上市公司介绍比较
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233942
Jianfen Chen
{"title":"Bolstering Global Image: A Website-based Comparison of Corporate Introductions between Chinese and American Public Companies","authors":"Jianfen Chen","doi":"10.1145/3233756.3233942","DOIUrl":"https://doi.org/10.1145/3233756.3233942","url":null,"abstract":"By using verbal data analysis technique, this study compares website-based corporate introductions between Chinese public companies and their American peers. When presenting themselves, both Chinese and American companies appeal to ethos by stressing their capabilities. American companies are more skillful than Chinese companies at appealing to pathos and logos by orienting and interacting with their audience through the use of subheadings, shorter sentences, and more visual and audio elements.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117278030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Human-centered Service-learning in the Online Environment 在线环境下以人为本的服务学习
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233947
B. McCrigler, Martin Rippens
{"title":"Human-centered Service-learning in the Online Environment","authors":"B. McCrigler, Martin Rippens","doi":"10.1145/3233756.3233947","DOIUrl":"https://doi.org/10.1145/3233756.3233947","url":null,"abstract":"In this experience report, we describe how iFixit's Technical Writing Project (iTWP) supports student learning and enhances the relationships upon which project success hinges. The emphasis on learning extends throughout the program and informs how we approach the collaboration with each participant group. We offer best practices for fostering successful human-focused service-learning projects that enable students, instructors, and industry staff to work productively with each other to achieve what may be differing goals and objectives.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121093449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Designing an Experience Architecture for the International Fan Scholar Website Sherlockian.net 国际粉丝学者网站sherlockkian.net体验架构设计
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233946
L. Potts, Stephanie Mahnke, Rebekah Small
{"title":"Designing an Experience Architecture for the International Fan Scholar Website Sherlockian.net","authors":"L. Potts, Stephanie Mahnke, Rebekah Small","doi":"10.1145/3233756.3233946","DOIUrl":"https://doi.org/10.1145/3233756.3233946","url":null,"abstract":"Founded in 1994, Sherlockian.net is a community portal and archive dedicated to the Sherlock Holmes community. In 2016, founder Christopher Redmond retired and entrusted the site to Liza Potts and WIDE Research, a digital humanities lab at Michigan State University. In this experience report, we outline how the participatory strategies of our project informed information structures, technology decisions, avenues for outreach, content choices, and the resulting processes that help us continue to maintain the site as a cultural heritage space for this community.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124800792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Examining Instructor Feedback in Professional and Technical Communication Service Courses 考察专业技术交流服务课程中讲师的反馈
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233958
Sara Doan
{"title":"Examining Instructor Feedback in Professional and Technical Communication Service Courses","authors":"Sara Doan","doi":"10.1145/3233756.3233958","DOIUrl":"https://doi.org/10.1145/3233756.3233958","url":null,"abstract":"Professional and Technical Communication (PTC) instructors give students feedback on assignments like resumes and cover letters; however, these feedback practices are based on lore, not empirical research. This paper presents preliminary data from an ongoing study of 25 experienced PTC instructors. The first three interviews show that while each instructor wants students to understand audience, instructors do not always consider PTC's goals of teaching problem-solving, meeting employers' needs, or preparing students to become change agents.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"104 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124635617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Games, UX, and the Gaps: Technical Communication Practices in an Amateur Game Design Community 游戏、用户体验和差距:业余游戏设计社区的技术交流实践
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233949
Alisha Karabinus, Rachel Atherton
{"title":"Games, UX, and the Gaps: Technical Communication Practices in an Amateur Game Design Community","authors":"Alisha Karabinus, Rachel Atherton","doi":"10.1145/3233756.3233949","DOIUrl":"https://doi.org/10.1145/3233756.3233949","url":null,"abstract":"Because professional game design processes and practices are often obfuscated, it is difficult for researchers to study how game design happens. In an effort to fill some of those gaps, this paper explores an amateur game design community with visible ongoing documentation practices. This research is meant to help establish cognates to professional game design practices in the service of building out the broader game design ecology. This discursive case study presents a way into a practice often closed off from technical communication scholars, UX specialists, and instructors attempting to train students in the daily work and technical communication practices of game design.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133964731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Enriching Technical Communication Education: Collaborating Across Disciplines and Cultures to Develop the piClinic Console 丰富技术交流教育:跨学科和文化合作开发piClinic控制台
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233929
Robert B. Watson
{"title":"Enriching Technical Communication Education: Collaborating Across Disciplines and Cultures to Develop the piClinic Console","authors":"Robert B. Watson","doi":"10.1145/3233756.3233929","DOIUrl":"https://doi.org/10.1145/3233756.3233929","url":null,"abstract":"I have observed that technical communication lessons with a real-world impact provide students with a more engaging learning experience. While this observation is consistent with the theory of adult learning, it is an ongoing challenge to keep the examples fresh from term to term. This report describes my experience developing the piClinic Console from the beginning of project in the spring of 2017 to the present. The piClinic Console is a low-cost, patient information system designed for use in limited-resource clinics in lower-middle-income countries. In addition to helping these clinics begin to automate their patient records, the project has provided opportunities to demonstrate and apply technical communication skills in a real-world context and has initiated inter-departmental and international collaborations. This experience report describes a brief history of how the project began, the design and educational lessons it has provided to our students, the collaborations it has encouraged, some lessons learned, and the plans for future development.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134041744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
ATLAS 阿特拉斯
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233953
Nathan Matteson, Dalavone Keoborakot, Madeline Grodek, Camille Celone
{"title":"ATLAS","authors":"Nathan Matteson, Dalavone Keoborakot, Madeline Grodek, Camille Celone","doi":"10.1145/3233756.3233953","DOIUrl":"https://doi.org/10.1145/3233756.3233953","url":null,"abstract":"Due to technological advances in data collection and distribution methods, data is increasing in size and complexity. Challenges and opportunities have emerged in the design of data visualization tools, particularly in the visualization of geospatial and multidimensional data. Traditional visualization approaches are falling behind as they lack effective design solutions for usability issues posed by the complex relationship between spatial and numeric data. Interdisciplinary approaches are essential to address issues in geovisualization, thus the field of human-computer interaction can act as a useful lens upon the problems of data discovery within seemingly disparate fields such as climate and agricultural sciences. ATLAS is a tool for the discovery and visualization of multidimensional geospatial data (MDGSD) and aims to aid data discovery. It proposes a new approach to the visualization of MDGSD: creating a single, 'multi-modal' interface for both spatial and time-series information. Benefits and failures inherent in this approach were identified though user testing. Tests were administered to nine college students pursuing various fields of study. Preliminary analysis of data suggests that participants recognize a relationship between the spatial and time-series information; however, subjects disagreed about the significance of colors across them. Our future work aims to utilize eye tracking data to determine whether data discovery is successfully enabled in ATLAS by examining how participants visually assess and connect the data. ATLAS offers insight on the emerging opportunities of interdisciplinary work in human-computer interaction and data visualization.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126897572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Actions and Strategies: A Verbal Data Analysis of Phishing Emails 行动和策略:网络钓鱼电子邮件的口头数据分析
Proceedings of the 36th ACM International Conference on the Design of Communication Pub Date : 2018-08-03 DOI: 10.1145/3233756.3233950
David Mueller
{"title":"Actions and Strategies: A Verbal Data Analysis of Phishing Emails","authors":"David Mueller","doi":"10.1145/3233756.3233950","DOIUrl":"https://doi.org/10.1145/3233756.3233950","url":null,"abstract":"This poster session examines the viability of verbal data analysis for phishing detection research. A verbal data analysis was conducted on both phishes and legitimate emails to identify differences in actions requested and influence strategies employed. The findings suggest that this methodology could be used to inform both user education and software enhancement phishing detection solutions.","PeriodicalId":153529,"journal":{"name":"Proceedings of the 36th ACM International Conference on the Design of Communication","volume":"307 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116334550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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