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Responsiveness, Responsibility and Accountability in Clean Water Services at Regional Public Water Supply Utility Makassar City 望加锡市区域公共供水公用事业公司清洁水服务的响应、责任和问责制
Jurnal Office Pub Date : 2022-05-31 DOI: 10.26858/jo.v8i1.33276
Herlina Sakawati, Ahmira Ahmira, W. Widyawati, Sulmiah Sulmiah
{"title":"Responsiveness, Responsibility and Accountability in Clean Water Services at Regional Public Water Supply Utility Makassar City","authors":"Herlina Sakawati, Ahmira Ahmira, W. Widyawati, Sulmiah Sulmiah","doi":"10.26858/jo.v8i1.33276","DOIUrl":"https://doi.org/10.26858/jo.v8i1.33276","url":null,"abstract":"Clean water service is a type of service that is considered important because it relates to aspects of life, and this service was managed by Local Water Supply starting in the 90s, until 2019 in Makassar City it was managed by Regional Public Water Supply Utility after changing to the previous Local Water Supply structure. Problems in clean water services by Regional Public Water Supply Utility Makassar City continue to occur after these changes, so this research is directed to know responsiveness, responsibility, and accountability which are three important indicators in realizing quality clean water services. The qualitative research method was chosen by the author because it can make it easier to describe and express perceptions according to research data obtained from interviews, literature studies, and observations. The results of the study show that the lack of responsiveness by the Regional Public Water Supply Utility of Makassar City in clean water services is caused by the minimum number of employees. Responsibility by the Regional Public Water Supply Utility in providing services can be realized through the provision of communication facilities and easy service procedures, as well as responding to employee complaints. However, the inaccuracy of employees in carrying out their duties makes the accountability of clean water services have a bad assessment among the community.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117286720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effectiveness of Spatial Management of the One-Stop Integrated Service Section at the Makassar State Administrative Court 望加锡邦行政法院一站式综合服务科空间管理的有效性
Jurnal Office Pub Date : 2022-05-31 DOI: 10.26858/jo.v8i1.33006
S. H. Arhas, Achmad Khatami, M. Zulfikar, A. T. Awaru
{"title":"Effectiveness of Spatial Management of the One-Stop Integrated Service Section at the Makassar State Administrative Court","authors":"S. H. Arhas, Achmad Khatami, M. Zulfikar, A. T. Awaru","doi":"10.26858/jo.v8i1.33006","DOIUrl":"https://doi.org/10.26858/jo.v8i1.33006","url":null,"abstract":"Office layout is the art of arranging a room in order to produce a comfortable working climate and ultimately to create productivity and work efficiency. The purpose of this study was to determine the effectiveness of the office layout of the one-stop integrated service division at the Makassar State Administrative Court. To determine the purpose of the study, a qualitative descriptive research was used. There were 6 informants in this study using data collection techniques through observation, interviews, and documentation. The data obtained from the research results are then processed using data analysis techniques consisting of data reduction, data presentation, and drawing conclusions. The results showed that the arrangement of the one-stop integrated service space at the Makassar State Administrative Court was good for the shortest distance, work sequences, and changes in the arrangement of the workplace, and for the use of all the rooms it was considered quite good but not optimal.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125226259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Student Learning Innovations Through the Digitization System during the Covid-19 Pandemic 新冠肺炎疫情期间数字化系统下的学生学习创新
Jurnal Office Pub Date : 2022-05-23 DOI: 10.26858/jo.v8i1.33359
M. Nasrullah, M. Siraj
{"title":"Student Learning Innovations Through the Digitization System during the Covid-19 Pandemic","authors":"M. Nasrullah, M. Siraj","doi":"10.26858/jo.v8i1.33359","DOIUrl":"https://doi.org/10.26858/jo.v8i1.33359","url":null,"abstract":"This study was intended to determine student learning models through the digitalization system during the Covid-19 pandemic at SMA Negeri 1 Barru Regency. This research is a descriptive qualitative type with a phenomenological research approach with data sources in this study using primary and secondary data with observation and interview data collection techniques. The data analysis technique used descriptive analysis. The results of the research for the three aspects that are indicators related to digital learning innovation carried out at SMA Negeri 1 Barru whose overall results are considered to have not created good innovation, so that the learning process implemented at SMA Negeri 1 Barru has not been able to provide stability in realizing higher quality education. quality.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"151 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114378621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Implementation of Village Government Policies in Distributing Direct Cash Assistance During the Covid 19 Pandemic In Pao Village, West Malangke District, North Luwu Regency 新冠疫情期间村政府直接现金援助发放政策的实施——北鲁武县西马郎克区包村
Jurnal Office Pub Date : 2022-05-13 DOI: 10.26858/jo.v8i1.33134
Syahiruddin Syah
{"title":"Implementation of Village Government Policies in Distributing Direct Cash Assistance During the Covid 19 Pandemic In Pao Village, West Malangke District, North Luwu Regency","authors":"Syahiruddin Syah","doi":"10.26858/jo.v8i1.33134","DOIUrl":"https://doi.org/10.26858/jo.v8i1.33134","url":null,"abstract":"This research is motivated by the problem where many people complain about the consequences of being not empowered in the midst of the covid 19 outbreak and from the outbreak resulting in a decline in people's welfare, some even lose their livelihoods due to large-scale social restrictions or PSBB, therefore the government takes firm steps by empowering the community through direct cash assistance programs using a budget sourced from village funds at the implementation stage there are still many people who complain about the consequences of not receiving the assistance, so the issue arises that the village government is considered not neutral in distributing the assistance. In general, this study aims to determine the process of implementing village government policies in distributing direct cash assistance during the COVID-19 pandemic in Pao Village, West Malangke District, North Luwu Regency. This study uses qualitative research methods with a descriptive approach to data collection techniques in the field using interview, observation and documentation techniques. Based on the results of research in the field using Edward III's policy implementation theory with several indicator approaches, namely communication. , facilities, information and authority and bureaucratic structure. From the results of this study found a conclusion that the direct cash assistance program has been running as it should but has not been able to empower the community as a whole due to the very limited quota of beneficiaries.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"136 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121391757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Influence of Rewards on Student Learning Outcomes in the Department of Office Automation and Governance at SMK Negeri 4 Takalar 奖励对学生学习成果的影响:在SMK办公室自动化与治理系[j]
Jurnal Office Pub Date : 2022-05-10 DOI: 10.26858/jo.v8i1.33064
Sirajuddin Saleh, M. Magfirah, R. Niswaty, Haerul Haerul, J. Jamaluddin
{"title":"The Influence of Rewards on Student Learning Outcomes in the Department of Office Automation and Governance at SMK Negeri 4 Takalar","authors":"Sirajuddin Saleh, M. Magfirah, R. Niswaty, Haerul Haerul, J. Jamaluddin","doi":"10.26858/jo.v8i1.33064","DOIUrl":"https://doi.org/10.26858/jo.v8i1.33064","url":null,"abstract":"Learning outcomes are changes that are obtained by students after going through the learning process in the form of changes in attitudes, knowledge and skills. One of the factors that can affect learning outcomes is the provision of rewards. So, this research aims to find outthe effect of giving rewards on learning outcomesstudents majoring in Office Administration Automation at SMK Negeri 4 Takalar. Therefore, to achieve this goal the researchers used data collection techniques, namely by using questionnaires, interviews and documentation. The number of samples is 51 respondents. The data analysis technique used is descriptive analysis using percentages and for inferential analysis techniques using data normality test, product moment correlation analysis, simple linear regression statistics. The results of the study show that the awarding of students majoring in Office Automation Governance at SMK Negeri 4 Takalar is in the good category, and for the learning outcomes of students majoring in Office Administration Automation at SMK Negeri 4 Takalar are in the high category. based on the results of the product moment correlation test analysis, there is a relationship between these variables. So that it is stated that there is a positive effect of giving rewards on the learning outcomes of students majoring in Office Administration Automation at SMK Negeri 4 Takalar.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114850208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effectiveness of Archive Management at the Office of the Education Quality Assurance Agency of South Sulawesi Province 南苏拉威西省教育质量保障局办公室档案管理的有效性
Jurnal Office Pub Date : 2022-05-10 DOI: 10.26858/jo.v8i1.33060
M. Darwis, Yessica Claresta, J. Jamaluddin, N. H, M. Nasrullah
{"title":"Effectiveness of Archive Management at the Office of the Education Quality Assurance Agency of South Sulawesi Province","authors":"M. Darwis, Yessica Claresta, J. Jamaluddin, N. H, M. Nasrullah","doi":"10.26858/jo.v8i1.33060","DOIUrl":"https://doi.org/10.26858/jo.v8i1.33060","url":null,"abstract":"Archives have a role as a memory center, as a source of information, and as an indispensable monitoring tool in every organization. This study aims to determine the effectiveness of archive management at the Office of the Education Quality Assurance Agency/Lembaga Penjaminan Mutu Pendidikan (LPMP) of South Sulawesi Province. To achieve this goal, the researchers set 5 (five) informants with the type of research and the approach used was descriptive qualitative. The data collection used was through observation, interview, and documentation techniques. The results showed that the Archives Management at the Office of the Education Quality Assurance Institution/Lembaga Penjaminan Mutu Pendidikan (LPMP) of South Sulawesi Province, was in the effective category, in terms of several indicators of archive management, namely the creation of archives where archives can be created both externally and internally, archive storage is carried out manually using a numbering system and is also carried out digitally, archive maintenance where archives are placed in archival cabinets and archive shrinkage. The results of this study are expected to be used as reference material at the Provincial level institutions because previous research has focused on Regency level institutions","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"83 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134393608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Effect of Current Ratio and Debt to Asset Ratio Against Return on Assets (Empirical Study on Pharmaceutical Sector Companies Listed on the Indonesia Stock Exchange (BEI) 2016 – 2020 Period) 流动比率和资产负债率对资产收益率的影响(2016 - 2020年印尼证券交易所医药板块上市公司的实证研究)
Jurnal Office Pub Date : 2022-04-26 DOI: 10.26858/jo.v8i1.32910
Dijan Mardiati, Selvi Putri Permatasari
{"title":"Effect of Current Ratio and Debt to Asset Ratio Against Return on Assets (Empirical Study on Pharmaceutical Sector Companies Listed on the Indonesia Stock Exchange (BEI) 2016 – 2020 Period)","authors":"Dijan Mardiati, Selvi Putri Permatasari","doi":"10.26858/jo.v8i1.32910","DOIUrl":"https://doi.org/10.26858/jo.v8i1.32910","url":null,"abstract":"This study aims to determine the effect of Current Ratio (CR) and Debt to Asset Ratio (DAR) on Return On Assets (ROA). The type of research used in this research is descriptive research that uses a quantitative approach. The type of data used in this research is secondary data. The data source used in this study is the financial statements of pharmaceutical sector companies listed on the Indonesia Stock Exchange for the 2016 – 2020 period . The sampling technique in this study used purposive sampling and obtained a research sample of 4 companies with a total of 20 research sample data. The analysis technique used descriptive statistical analysis, Chow test, Hausman test, then classic assumption test consisting of normality test, multicollinearity test, heteroscedasticity test, and autocorrelation test. Then test multiple linear regression analysis, then test the hypothesis by using the t test, F test, and the coefficient of determination. Data analysis using software Eviews version 12. The results of this study indicate that the Current Ratio (CR) has a negative and significant effect on Return On Assets (ROA) based on the results of tcount 4.173648 > ttable 2.10982, with a significance value of 0.0009 less than 0.05. While the Debt to Asset Ratio (DAR) has no effect on Return On Assets (ROA) based on the results of the tcount 2.089533 < ttable 2.10982, with a significance value of t of 0.0554 which is greater than 0.05. Simultaneously Fcount 49.81422 > Ftable 3.59, with a probability significance value of 0.0008 less than 0.05, then the Current Ratio (CR), Debt to Asset Ratio (DAR) together have a significant effect on Return On Assets (ROA).","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"286 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116546088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Web-Based Village Administration Service Model in Tanete Village, Simbang District, Maros Regency 马洛斯县辛邦区塔尼特村基于网络的村行政服务模式
Jurnal Office Pub Date : 2022-04-03 DOI: 10.26858/jo.v8i1.32259
Nahiruddin Nahiruddin
{"title":"Web-Based Village Administration Service Model in Tanete Village, Simbang District, Maros Regency","authors":"Nahiruddin Nahiruddin","doi":"10.26858/jo.v8i1.32259","DOIUrl":"https://doi.org/10.26858/jo.v8i1.32259","url":null,"abstract":"The implementation of public services is an effort by the state to fulfill the basic needs of the rights of every citizen to goods, services, and administrative services provided by public service providers. Administrative services in Tanete Village, Simbang District, Maros Regency are still using the conventional system or manual system. This study aims to produce a website-based information system development model for integrated village administration services with the community and Tanete village officials. The methodology used in the study begins with data collection consisting of observation and identification, surveys, interviews and discussions with village officials. Next with the stage of developing an information system. Data was collected by means of observation, survey and document analysis. The information system development stage is carried out at the information system development stage by system analysis and system design. The results of the research are in the form of a web-based program prototype, namely the right technology to provide information on managing integrated village administration services with the community and Tanete village officials. The application makes it easier for the community and village officials to provide village administrative services.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116651959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Lecture Methods During the New Normal Era 新常态下的讲课方法
Jurnal Office Pub Date : 2022-03-19 DOI: 10.26858/jo.v8i1.32079
Irianto Aras, S. H. Arhas
{"title":"Lecture Methods During the New Normal Era","authors":"Irianto Aras, S. H. Arhas","doi":"10.26858/jo.v8i1.32079","DOIUrl":"https://doi.org/10.26858/jo.v8i1.32079","url":null,"abstract":"The implementation of Distance Learning for 2 years, caused students to miss the school atmosphere because they were used to using smartphones in the learning process, but when the Covid-19 atmosphere began to be under control, the learning process was carried out again in the classroom, therefore schools had to make changes. changes in the learning process. This study aims to determine the use of the lecture method during the new normal era in performing administrative procedures subject at SMK Negeri 1 Bone. This study uses a qualitative descriptive approach. There were 7 informants in this study. Data collection is done through interview techniques and observation. The results of the study indicate that the implementation of the lecture method begins with preparation, namely praying together to avoid Covid-19, conveying learning objectives, and doing apperception. The implementation of learning is directed so that students stay focused on the learning atmosphere, with the focus on students, the learning objectives will be easily achieved. The final stage is carried out with a question and answer session, and concluding, not forgetting that the teacher always reminds students to continue to implement health protocols.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"75 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132679208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring E-Repurchase Intention of Online SMEs in Tangerang: How The Role E-Satisfaction and E-service Quality? 橘子中小企业网络回购意向研究:电子满意度与电子服务质量的关系?
Jurnal Office Pub Date : 2022-03-11 DOI: 10.26858/jo.v18i1.31940
Adina Widodo, M. Nadeak, Dewiana Novitasari, Tias Pramono, Gusli Chidir
{"title":"Exploring E-Repurchase Intention of Online SMEs in Tangerang: How The Role E-Satisfaction and E-service Quality?","authors":"Adina Widodo, M. Nadeak, Dewiana Novitasari, Tias Pramono, Gusli Chidir","doi":"10.26858/jo.v18i1.31940","DOIUrl":"https://doi.org/10.26858/jo.v18i1.31940","url":null,"abstract":"The purpose of this study was to analyze the effect of E-satisfaction on E-repurchase intention of Online SMEs users, to determine the positive effect of E-service quality on E-repurchase intention of online SMEs and to determine the positive effect of E-service quality on e-satisfaction. of Online SMEs. This research is focused on SMEs Online consumers in Tangerang, this type of research is quantitative with a sample of 566  respondents with the data collection method using a questionnaire via google form, using a non-probability sample. Data analysis using SmartPLS version 3.0 software. And based on the results of the analysis it was concluded that E-satisfaction had a positive and significant effect on E-repurchase intention, E-service quality had a positive and significant effect on E-repurchase intention of online SMEs and E-service quality had a positive and significant effect on e-satisfaction of Online SMEs.","PeriodicalId":150862,"journal":{"name":"Jurnal Office","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128668126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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