{"title":"A Diversity, Equity, and Inclusion Perspective on Organizational Socialization in the New Age of Remote Work","authors":"S. Burleson, Kristen D. Eggler, D. Major","doi":"10.4018/978-1-7998-8827-7.ch002","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch002","url":null,"abstract":"Organizations have begun to embrace remote and hybrid work arrangements while simultaneously prioritizing diversity, equity, and inclusion (DE&I) in a post-COVID-19 work era, bringing forth new challenges in socializing organizational newcomers. In this chapter, a DE&I perspective is applied to further understanding of the unique challenges organizations and leaders face in socializing remote workers, encouraging organizations to proactively foster newcomer development of essential cognitive, regulative, and normative knowledge; self-efficacy; and a sense of social inclusion. Evidence-based recommendations are provided to provide a path forward for organizations to socialize organizational newcomers in the new age of remote work in a way that upholds DE&I goals and values.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116807323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The COVID-Era Impact on Work-Life Balance","authors":"D. Hutchinson","doi":"10.4018/978-1-7998-8827-7.ch009","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch009","url":null,"abstract":"The mission of this chapter is to encourage and provide a model for leaders to lead organizations through a work-life balance (WLB)-centered holistic leadership approach. This approach begins by explaining why it is imperative to lead by considering the totality of each person from a diverse and inclusive viewpoint. The totality of each person includes one's self-care management practices and all roles one plays in life. The apex of this mission is to provide leaders with a research-based practitioner model to create an inclusive culture of organizational health and wellness. The self-care flourished living (SCFL) model coupled with a holistic leadership approach that diversifies to meet individual employee needs will be showcased in this chapter. The result of leading employees through SCFL and a holistic approach will promote living a life of balance through effective self-care.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115598846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Making a Decision to Take or Not to Take the COVID-19 Vaccine","authors":"Margaret Huntingford Vianna","doi":"10.4018/978-1-7998-8827-7.ch012","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch012","url":null,"abstract":"The purpose of this survey research study was to understand how information literacy and critical thinking skills might play a role in individuals' decision-making process toward taking or not taking the COVID-19 vaccine. The 106 participants, from Brazil and the United States, ranged from a spectrum of diversity in ethnicity, social and educational backgrounds, careers, and ages. Participants answered 21 closed-ended questions in a survey via electronic mail. Pro-vaccine and anti-vaccine groups ascertained that multiple resources were sought which led to informed decisions prior to choosing to inoculation or to forego the COVID-19 vaccine. The primary reasons to take the vaccine were cited as concerns for personal health and concerns for others' health. The 22 participants' central reasons for not taking the vaccine were to wait to see how the vaccine would affect others and a lack of confidence in vaccine efficacy.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122922170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Constructing Post-COVID-19, Resilient, Inclusive, Diverse, Community-Centered Workplaces","authors":"K. A. Conrad, S. Beier, Richard Davis","doi":"10.4018/978-1-7998-8827-7.ch008","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch008","url":null,"abstract":"The COVID-19 pandemic has increased fear and uncertainty, creating an intense focus on safety, skewing the relationships between the government, organizations, and individuals. Currently, the onus to deal with the changes has been mainly on individuals. However, the pandemic creates trends and actions that add an equity lens guiding organizations, governments, and businesses. This equity lens promises a better future with more significant workplace equity. This chapter identifies four crucial areas where this is happening: 1) community and civic engagement, 2) trust and transparency, 3) increasing diversity in the communications workforce, and 4) mental health support. The challenge is to make the currently emerging new approaches and processes become part of our organizational lives and our new normal. It is the opportunity to make our positive responses to the COVID-19 pandemic permanent ones, increasing diversity, inclusion, equity, engagement, and health.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114224751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leadership in a Post-Pandemic World","authors":"R. Robertson, Carlos Tasso Eira de Aquino","doi":"10.4018/978-1-7998-8827-7.ch001","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch001","url":null,"abstract":"The skills gap has increasingly been identified as a growing concern that may negatively impact the economic growth of nations across the globe. Indeed, the future of work is changing, and there is a growing need for employees and employers to recognize the fact that the skills of today will not be sufficient to operate in the technology-driven economy of the future. This chapter discusses the challenges faced by the workforce in addressing diversity and inclusion issues and the skills gap in the global marketplace. It explores and highlights the importance of a structured method of addressing conflict via an effective negotiation using a seven-step theoretical model, while dealing with diversity and inclusion in the workforce.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131512086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Post-Pandemic Horizon of Hispanic SMEs","authors":"R. Rojas","doi":"10.4018/978-1-7998-8827-7.ch007","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch007","url":null,"abstract":"The damage to Hispanic small businesses caused by the pandemic has triggered a sense of immediacy that poses a substantial threat to long-term operational viability. Pre-pandemic financial, educational, and social inequities were aggravated by low sales volume, supply chain disruptions, and employee health concerns. Many Hispanic small businesses have temporarily closed or remained in survival mode as they struggle to find relief from loans and subsidies, mainly from banks and government sources. Others are without guidance, training, or professional help as they navigate haphazardly through the inequalities of a post-pandemic era. Yet during times of crisis, leadership is sought, and the pandemic is a significant crisis for Hispanic business owners. A re-education of entrepreneurial leadership concepts proved valuable as a continuing education topic for many businesses. Providing entrepreneurial leadership initiatives and networking are seen as effective remedies to salvage the viability of Hispanic businesses as we traverse a post-pandemic era.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132741130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Worker Response to the Rapid Changes Caused by Disruptive Innovation","authors":"Brian Anthony Brown, Keri L. Heitner","doi":"10.4018/978-1-7998-8827-7.ch011","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch011","url":null,"abstract":"The rapid global spread of the Coronavirus 2 (SARS-CoV-2) commencing February 2020 ushered in remote working as a means to stem the virus's spread and continue production. However, not all jobs can be remotely performed, as evidenced in Latin America and the Caribbean, where only 20% of available jobs can be executed remotely. Many managers across Latin America and the Caribbean have no experience with managing remote workforces. Several issues exacerbated the challenges these inexperienced and unprepared managers faced, including the lack of training and the unavailability of internet and communication technologies, especially critical disruptive innovations such as broadband internet. The lack of broadband internet and training on using information and communication technologies hinders diversity and inclusion, as many managers and the workforce at large from Latin America and the Caribbean region could not make contributions to global and national production, which negatively affected the quality of their lives.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117203390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Grueso-Hinestroza, A. Sánchez-Riofrío, Mónica López-Santamaría, Concha Antón
{"title":"What We Know About Workplace Responses During the COVID-19 Pandemic","authors":"M. Grueso-Hinestroza, A. Sánchez-Riofrío, Mónica López-Santamaría, Concha Antón","doi":"10.4018/978-1-7998-8827-7.ch003","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch003","url":null,"abstract":"The COVID-19 pandemic represents an unprecedented situation, impacting all productive sectors. Human resources departments have been instrumental in migrating from a functional to a strategic perspective, contributing to the strengthening of organisations. This chapter aims to analyse workplace responses to the COVID-19 pandemic and the adoption of human resources practices through a systematic literature review. Findings indicate that the main responses to the pandemic were creating a work team to manage the crisis; virtual work at the individual and group levels; encouraging virtual leadership; psychological, financial, and health support; fostering a work environment favourable to empowerment, shared decision-making, and participation. Other frequently mentioned human resources practices were compensation, flexible working, work design, performance management, remote working, work-family balance, recognition programmes, and training and development practices.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123948149","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Applying Lessons Learned From COVID-19","authors":"Cindy Anne DeMarco, Rodney D. Satterwhite","doi":"10.4018/978-1-7998-8827-7.ch006","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch006","url":null,"abstract":"The COVID-19 pandemic put a proverbial magnifying glass on many societal and business issues. Business leaders were not as prepared as they would have liked to have been to address the issues and as a result learned multiple lessons, in particular, how to navigate increased need for attention to workplace diversity and inclusion (D&I). With these lessons in mind, understanding opportunities to expand how we think about and define diversity, the need for belonging/inclusion, how changing workplace demographics are becoming more influential, and the critical role organizational leadership plays in the D&I journey are essential as we move through the COVID-19-pandemic era. Leveraging transformational leadership as a mindset and an emerging model, reflect-forward framework, practical strategies are presented to help leaders reflect, assess, and set the stage to move forward. Due to the evolving nature of the topic, resources include a combination expertise of the authors, research data, popular press, and scholarly articles.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114862656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of Artificial Intelligence as Part of an Organization's Diversity","authors":"M. Jiménez","doi":"10.4018/978-1-7998-8827-7.ch014","DOIUrl":"https://doi.org/10.4018/978-1-7998-8827-7.ch014","url":null,"abstract":"The aftermath of the global pandemic in 2020 brought many public and private organizational leaders to the whiteboard, and with a dry eraser in their hands, human leaders were expected to produce solutions, but only a few managed to write the new blueprint to protect millions of employees, customers, and students from the life-threatening COVID-19 virus. Subsequently, artificial intelligence was adopted as part of the solution to the unprecedented organizational disruptions. Nonetheless, leaders appeared to have overlooked the impact of artificial intelligence as part of an organization's diversity. This chapter provides an expansive review about artificial intelligence and diversity in the context of cultural identity, economic power, social demographics, and ethnographic communication currently not included in organizational diversity and inclusion programs.","PeriodicalId":129965,"journal":{"name":"Multidisciplinary Approach to Diversity and Inclusion in the COVID-19-Era Workplace","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129027558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}