What We Know About Workplace Responses During the COVID-19 Pandemic

M. Grueso-Hinestroza, A. Sánchez-Riofrío, Mónica López-Santamaría, Concha Antón
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引用次数: 2

Abstract

The COVID-19 pandemic represents an unprecedented situation, impacting all productive sectors. Human resources departments have been instrumental in migrating from a functional to a strategic perspective, contributing to the strengthening of organisations. This chapter aims to analyse workplace responses to the COVID-19 pandemic and the adoption of human resources practices through a systematic literature review. Findings indicate that the main responses to the pandemic were creating a work team to manage the crisis; virtual work at the individual and group levels; encouraging virtual leadership; psychological, financial, and health support; fostering a work environment favourable to empowerment, shared decision-making, and participation. Other frequently mentioned human resources practices were compensation, flexible working, work design, performance management, remote working, work-family balance, recognition programmes, and training and development practices.
我们对COVID-19大流行期间工作场所反应的了解
2019冠状病毒病大流行是一种前所未有的形势,影响到所有生产部门。人力资源部门在从职能角度转向战略角度方面发挥了重要作用,有助于加强组织。本章旨在通过系统的文献综述,分析工作场所对COVID-19大流行的反应和人力资源实践的采用。调查结果表明,应对大流行的主要措施是成立一个工作组来管理危机;个人和团体层面的虚拟工作;鼓励虚拟领导;心理、经济和健康支持;营造有利于授权、共同决策和参与的工作环境。其他经常提到的人力资源做法是补偿、灵活工作、工作设计、业绩管理、远程工作、工作与家庭平衡、表彰方案以及培训和发展做法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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