{"title":"Engaged Scholarship for Designing Product Service System Innovation Opportunities in an Industrial Design Course","authors":"Yuan Lu, Ehsan Baha","doi":"10.1109/ICSSI.2013.21","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.21","url":null,"abstract":"This paper explores a design case study in an industrial design classroom in which actors with diverse expertise were involved for the creation of Product Service System (PSS) innovation opportunities in societal contexts. By engaging diverse experts from different fields, the classroom was turned into a learning landscape through which the students learned how to create PSS proposals and the stakeholders received various opportunities to create for PSS innovation.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133655323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Students' Movie Service","authors":"Yu-Wen Huang, Yan-Guang Jiang, Thuong Pham Thi, Fang-Ning Chang, Kuan-Liang Liu","doi":"10.1109/ICSSI.2013.56","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.56","url":null,"abstract":"Since existing obstacles prevent movie theater owners from obtaining high levels of revenues and simultaneously customers' satisfaction, this study proposes a Student Movie Service (SMS) to offer students more flexibility for purchasing less expensive tickets. The core service proposed has its basis in the concept of unequal ticket prices with dynamic updating and modified by several factors, including predictive popularity, seat position, release duration and box office. After collecting data related to those factors, an analysis of data allows pricing movie tickets and customizing each movie ticket for less expense.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"34 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114090077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Timing of Using Patent Information by University Scientists: A Lesson from the Biotechnology Sector in Taiwan","authors":"Teh-Yuan Chang, Jia-Rong Li","doi":"10.1109/ICSSI.2013.44","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.44","url":null,"abstract":"This paper investigates the timing of employment of patent information for conducting university patenting, as the latter is related to the success of university entrepreneurship. Particularly focus is put on the role of their working experiences related to university entrepreneurship. By surveying 111 university scientists working in biotechnology sectors in Taiwan, it showed that the timing of using patent information for university patenting is correlated with the source of patent information and working experience.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116514564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Service Evolution Registry with Alert-Based Management","authors":"Zaiwen Feng, Dickson K. W. Chiu, K. He","doi":"10.1109/ICSSI.2013.33","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.33","url":null,"abstract":"To enable sustainable service innovation, services are often subject to changes and variations. In particular, service evolution creates problems in invocation if the service users cannot be notified timely. Therefore managing service evolution is a key challenge of the Service-Oriented paradigm. To address this problem, we design a meta-model to facilitate service registration focusing on administrative information and versioning, with an intension to promote reuse. We further develop a sophisticated alert mechanism to send alerts to stakeholders about service evolution information so that they can take timely measures. Currently, part of our work has been proposed to the International Standard Organization (ISO) as the draft of ISO/IEC SC32 19763 Part 7.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"157 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127368949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
H. Su, Ching-Wen Kang, Jia-Yun Lin, Yin-Hsuan Wu, Michael Lee, Pei-Chun Lee
{"title":"How to Innovate Intellectual Property Service by Prediction of Infringement Probability","authors":"H. Su, Ching-Wen Kang, Jia-Yun Lin, Yin-Hsuan Wu, Michael Lee, Pei-Chun Lee","doi":"10.1109/ICSSI.2013.23","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.23","url":null,"abstract":"Protecting innovation is an important issue for sustaining economic growth, intellectual property for defining innovation is therefore becoming an emerging research topic. Patent as a type of intellectual property plays importantly in protecting innovation can possibly be used for predicting infringement probability if conventional intellectual property service can be extended innovatively. This study aims to discuss the impact of patent infringement on innovation as well as develop a new model for prediction of patent infringement probability, which can be utilized as an innovative service for protecting intellectual assets in levels of company, industry and country. Finally, a framework of innovative intellectual property service based on infringement probability forecast are provided to fulfill the need of service management as well as extend intellectual property research to service innovation.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133484119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Y. Kim, Sang Won Lee, Heji Jeong, Sun Ran Kim, Jin Hui Kim, J. Noh, J. Won
{"title":"A Systematic Design Framework for Product-Service Systems and Its Implementation","authors":"Y. Kim, Sang Won Lee, Heji Jeong, Sun Ran Kim, Jin Hui Kim, J. Noh, J. Won","doi":"10.1109/ICSSI.2013.22","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.22","url":null,"abstract":"Product-Service Systems (PSS) can offer diverse values for stakeholders in a service-dominant manner to suit for various needs and wants of stakeholders. A typical PSS would be composed of service and product elements tightly integrated. A systematic design framework for PSS composed of design methods and tools is presented with a comprehensive example case. Experience values of relevant stakeholders are identified as well as economical and ecological values. Current service process of the corresponding life-cycle steps of the product is modeled using context-based activity models of the stakeholders involved in the service interaction directly and indirectly using service blueprint tools. Using mapping of the value themes and activities through specific enablers of value themes called value attributes, new activities are designed in to drive the value themes, resulting in a new service blueprint. Activities of the new service blueprints associated with PSS functions so that a service element is defined for each function. By identifying affordances from the interaction of sub-functions and activities, a link between the service element and the product element is established. By designing affordance features for affordances and then combining them into the product element, a service dominant approach of PSS design is achieved for each service element. Service elements are grouped into service units, and service units constitute PSS with corresponding business model design. This comprehensive PSS design method will be illustrated with a case example of Blood Donation PSS design.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131484376","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tagging Service System Design Using Voting Promotion Strategy","authors":"Yen-Chun Huang, Wei-Feng Tung","doi":"10.1109/ICSSI.2013.58","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.58","url":null,"abstract":"Tagging is the one of Web 2.0 applications that can generate the web resources from the internet users. Tagging, provides meaningful descriptions of resources for more efficient searching and recommendation. However, Tagging still exists some issues unsolved. The frequency of the tags can be a distribution, modeled accurately. Only few tags can be searched with high frequency, but the tags are too generic to identify one from the other. On the other hand, the determinations of low-frequency tags are unstable for most queries, due to infrequent presence. In order to help users annotate the resources with tagging, this paper proposes a voting-promotion technology to further develop a novel tag recommendation system.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114280343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A System for Service Blueprint Design","authors":"Ting-Peng Liang, Yu-Wen Wang, S. P. Wu","doi":"10.1109/ICSSI.2013.52","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.52","url":null,"abstract":"Service industry has become a major industrial sector in Taiwan. This industry has inseparably unique characteristics such as intangibility, perish ability and heterogeneity, which makes it difficult for a service to be mass-produced with consistent quality control. In response to this challenge, enterprises need rapid service innovation to enhance their value. Service blueprint is a tool for service process design. It can specify how service is provided, and support service process analysis. However, there is no generally accepted practice and software for designing service blueprints. This has hindered the enhancement of service productivity. In this study, we identify requirements for service blueprints and develop a system prototype to show the feasibility of such system, which can help visualize service process and identify potential fail points and innovation opportunities.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123045829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Multi-purpose Planning for Practical Web Service Composition Problems","authors":"Wei Zhu, Jian Huang, F. Bastani, I. Yen","doi":"10.1109/ICSSI.2013.34","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.34","url":null,"abstract":"Many real-world applications are too complex to be specified by single goals. In this paper, we investigate the issues on how to compose such systems from existing services. First, we develop a multi-purpose model to specify the multiple goals of the system. Second, we develop planning techniques to achieve automated service composition and derive the workflow for the system which can deal with multiple goals. Most existing AI planers can only solve problems with single fixed goals. They cannot directly handle multi-purpose problems. Our approach is to prioritize the goals and perform planning to derive the partial plan (workflow) for each goal one at a time. For each new goal, the planner should start from any of the states in the current plan derived so far and try to reach the new goal. This allows the new sub plan to be naturally merged into the existing one to facilitate multi-purpose workflow construction. It also lets the original plan be reused as much as possible without duplicating the planning effort. We develop the Forward Multi-Purpose Planning (FMPP) algorithm to efficiently obtain multi-purpose plans. Case study systems is developed to illustrate the multi-purpose problem and the corresponding planning process.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"33 2-3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132672329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Learning Experience of Fine Art by Somatosensory Game Device","authors":"Pei-Fen Wu, Mu-Jung Huang, Nai-Wen Chang","doi":"10.1109/ICSSI.2013.30","DOIUrl":"https://doi.org/10.1109/ICSSI.2013.30","url":null,"abstract":"Arts education is gradually starting to focus on the aesthetic education. The combination of technology and art has become a trend of learning Fine Art. It would promote learner motivation and effectiveness by combining the new widely used somatosensory device technology on learning fine art. According to the current study found that it is less for the grade 3-4 of elementary school children. In this study, we explore the somatosensory game device art on learning fine art at the age grade children. The methods of KJ, expert interviews assessment questionnaire design and experiment are used. It is found that the significant aesthetic differences existed after carrying out the experiment between the experimental and control group. The children in the experimental group show learning satisfaction, technology acceptance and learning effectiveness. The design of somatosensory game device could enhance the experiences of learning fine art more than control group.","PeriodicalId":125572,"journal":{"name":"2013 Fifth International Conference on Service Science and Innovation","volume":"215 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131580337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}