Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100028
Marta Barroso , Juan Laborda
{"title":"Digital transformation and the emergence of the Fintech sector: Systematic literature review","authors":"Marta Barroso , Juan Laborda","doi":"10.1016/j.digbus.2022.100028","DOIUrl":"10.1016/j.digbus.2022.100028","url":null,"abstract":"<div><p>This paper provides an analysis on the emergence of new technologies in the financial industry and their application to financial and investment activities, where organizations are highly equipped with the technology needed to overshadow traditional financial institutions. In addition, three of the most important and controversial areas of this sector -challenges, regulation and collaboration- are reviewed and analyzed in depth through a systematic literature review. VOS Viewer software has been used to classify the different keywords, according to their co-citation, following clustering techniques. Thanks to the studies carried out by other researchers, it has been possible to structure clearly the distribution and trends in the financial sector, mentioning also possible future trends and gaps to be researched in the sector.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100028"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000084/pdfft?md5=17ee0ec77e6c85a77b0b4ee50e6bf621&pid=1-s2.0-S2666954422000084-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85384910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100046
Oliver Fuglsang Grooss, Mirko Presser, Torben Tambo
{"title":"Surround yourself with your betters: Recommendations for adopting Industry 4.0 technologies in SMEs","authors":"Oliver Fuglsang Grooss, Mirko Presser, Torben Tambo","doi":"10.1016/j.digbus.2022.100046","DOIUrl":"10.1016/j.digbus.2022.100046","url":null,"abstract":"<div><p>The purpose of this paper is to review the state-of-the-art literature on Industry 4.0 and digitalisation in small and mid-sized enterprises (SMEs). The paper aims to extrapolate and organise recommendations for how to progress in these disciplines from a substantial number of studies. This is accomplished by a systematic literature review on publications within the period 2018–2021. For this purpose, a rigorous metadata analytics process is deployed to retrieve, filter, and structure large amounts of metadata to increase inclusiveness and transparency. The findings consist of 11 focus areas that are developed by extrapolating recommendations from the reviewed literature. These focus areas are structured using the technology-organisation-environment (TOE) framework, which is divided into subcategories. From these, three specific technology-focused recommendations are developed. Furthermore, the paper identifies some concerns with the current research methods due to the overall low implementation of Industry 4.0 in SMEs. This leads to suggesting that future research should engage in pragmatic research methods with attention to how digital technologies are applied in SMEs.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100046"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000266/pdfft?md5=b4f7defb222f286aac563f8861ae5a50&pid=1-s2.0-S2666954422000266-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82240709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100039
Mira Holopainen, Juhani Ukko, Minna Saunila
{"title":"Managing the strategic readiness of industrial companies for digital operations","authors":"Mira Holopainen, Juhani Ukko, Minna Saunila","doi":"10.1016/j.digbus.2022.100039","DOIUrl":"10.1016/j.digbus.2022.100039","url":null,"abstract":"<div><p>This study focused on how the strategic readiness of companies for digital operations is managed. The empirical evidence was derived from case studies on 11 industrial companies. The study's findings show that most of the studied companies face challenges in adjusting their digital operations. In response, we propose that to facilitate strategic readiness for digital operations, companies should find a balance between intuitive and data-based decision making; develop leadership capabilities related to strategic development, technology adoption, and culture creation; find a balance between their own and customers' readiness and willingness to accept digital operations; and increase inter-organizational collaboration in the use of digital technologies to allow for simultaneous upgrading of all partners' strategic readiness for digital operations. This study is among the first to examine the strategic readiness of companies for digital operations by attempting to determine how digital operation can be integrated effectively into daily practice.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100039"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000199/pdfft?md5=becdeea1a7803a274ff90aae0a7888f9&pid=1-s2.0-S2666954422000199-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74744932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Blockchain: A business model innovation analysis","authors":"Davit Marikyan , Savvas Papagiannidis , Omer F. Rana , Rajiv Ranjan","doi":"10.1016/j.digbus.2022.100033","DOIUrl":"10.1016/j.digbus.2022.100033","url":null,"abstract":"<div><p>The adoption of blockchain-based technologies by organisations can bring benefits in terms of firms' profitability, productivity and efficiency, making companies rethink their existing business models. However, as the technology is still developing and the research on the implications of the different types of blockchain networks (i.e. public, private, consortium) is scarce, their role in business model innovation requires closer attention. To address this gap, the paper provides a conceptual insight into the role of blockchain technology in companies with different value configurations by examining the technological conditions that can impact business models and probing the role of technology benefits in driving company value. The analysis contributes to the literature by discussing the business implications of innovative technologies and uncovering their positive and negative consequences for the value creation, delivery and capture activities. Such analysis sheds light on the functions of blockchains that have a differentiating impact on business processes. Also, the paper puts forward managerial implications by discussing the paths of business model innovation using blockchain technologies.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100033"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000138/pdfft?md5=a138eb3a6c595a407631f48075c0948e&pid=1-s2.0-S2666954422000138-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79337261","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2021.100019
Jens Konopik , Christoph Jahn , Tassilo Schuster , Nadja Hoßbach , Alexander Pflaum
{"title":"Mastering the digital transformation through organizational capabilities: A conceptual framework","authors":"Jens Konopik , Christoph Jahn , Tassilo Schuster , Nadja Hoßbach , Alexander Pflaum","doi":"10.1016/j.digbus.2021.100019","DOIUrl":"10.1016/j.digbus.2021.100019","url":null,"abstract":"<div><p>As digital transformation is changing entire industries, organizations are struggling to keep up with these changes. Scholars are viewing organizational capabilities as a central mean for organizations to master digital transformation. Based on a comprehensive literature review, this study identifies a broad set of relevant organizational capabilities and introduces a conceptual framework in which organizational capabilities are clustered into seven relevant themes for managing digital transformation. These capabilities are then embedded in the logic of the dynamic capability theory, highlighting the development of organizational capabilities throughout the digital transformation process. The results reveal that a differentiated perspective on the digital transformation process is beneficial to account for changing needs of organizational capabilities during the transformation process. Just as organizations themselves change during the process, various capabilities at different time points are needed to support and enable organizations during digital transformation. The developed conceptual framework gives organizations guidance for the development of organizational capabilities throughout the digital transformation process.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100019"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954421000181/pdfft?md5=04992203beea21d3a46754658251017c&pid=1-s2.0-S2666954421000181-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91473691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100041
Elissar Toufaily
{"title":"An integrative model of trust toward crypto-tokens applications: A customer perspective approach","authors":"Elissar Toufaily","doi":"10.1016/j.digbus.2022.100041","DOIUrl":"10.1016/j.digbus.2022.100041","url":null,"abstract":"<div><p>Trust is a key driver of consumers' acceptance and adoption of innovations. The purpose of the paper is to explore and understand the factors that facilitate the creation of trust in crypto-tokens decentralized applications (DApp) from the perspective of the consumer. A qualitative research design has been used and forty-five participants were interviewed for the study. Based on a theory-driven approach of qualitative data analysis, a multidimensional, holistic conceptual framework of trust has been proposed. The model captures the core categories that affect consumer's trust toward crypto-tokens applications. It highlights the need to understand the individual, technological, environmental and use-case features which shape the way blockchain-based applications can be trusted. The framework can be used by policymakers, educators, exchange platforms, DApp developers, and entrepreneurs to develop strategies that cultivate on the drivers of trust, and create value with crypto-tokens and Web3.0 economies. Higher trust ultimately promotes acceptance and adoption of blockchain applications.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100041"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000217/pdfft?md5=2e11b267f33bbff8b5fecb9daed974ba&pid=1-s2.0-S2666954422000217-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75422472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100032
Amna Al-Mulla , Ibrahim Ari , Muammer Koç
{"title":"Sustainable financing for entrepreneurs: Case study in designing a crowdfunding platform tailored for Qatar","authors":"Amna Al-Mulla , Ibrahim Ari , Muammer Koç","doi":"10.1016/j.digbus.2022.100032","DOIUrl":"10.1016/j.digbus.2022.100032","url":null,"abstract":"<div><p>Entrepreneurs and SMEs hold a crucial role in reaching a sustainable future by promoting decent work, innovation-driven development, and thus inequality reduction, which all fall into the UN Sustainable Development Goals. In hydrocarbon-based rentier states, however, large enterprises are drivers of economic growth by controlling the large sums of revenue from extracting, processing, and exporting oil and natural gas. Therefore, entrepreneurship in such countries encounters various obstacles, and thus, their number is very limited to foster sustainable development. Therefore, it is paramount to identify the factors that hinder entrepreneurs' and SMEs' growth. The literature shows that the fundamental barriers to financing entrepreneurship in developing countries are the lack of accessible and affordable funds, mentor support, and female participation. However, the Gulf states, particularly Qatar, are rich countries that should not experience financial deficits for entrepreneurs, and there should be underlying other reasons for discouraging entrepreneurship in those countries. This paper first identifies the fundamental problems in mobilizing domestic capital in Qatar, particularly providing funds to domestic entrepreneurs, through in-depth interviews with all the stakeholders. Second, according to the needs, this study proposes a crowdfunding platform including crowdsourcing, Entrepreneurship Majlis, to facilitate sustainable entrepreneurship by (i) exchanging ideas, (ii) providing mentorship, (iii) raising affordable funds, and (iv) supporting female entrepreneurs and investors. This platform will be easily accessible to everyone and tailored to Qatar's country-specific features, such as demography, culture, and religion. Last, the proposed platform is validated after the second round of in-depth interviews with the stakeholders.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100032"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000126/pdfft?md5=a598bba21f1d3f9556f42e74dd596dcb&pid=1-s2.0-S2666954422000126-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81739781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100037
Hashem Abdullah Alnemer
{"title":"Determinants of digital banking adoption in the Kingdom of Saudi Arabia: A technology acceptance model approach","authors":"Hashem Abdullah Alnemer","doi":"10.1016/j.digbus.2022.100037","DOIUrl":"10.1016/j.digbus.2022.100037","url":null,"abstract":"<div><p>This study aims at investigating the determinants of digital banking adoption in the Kingdom of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data from the 2017 Global Financial Inclusion Survey covering 1009 respondents, which has been analysed using simple analytical tools such as the chi-square test and logistics regression. About 51.5% of respondents reported adoption of digital banking in Saudi Arabia. The factor of trust in digital banking has been added to extend the Technology Acceptance Model (TAM) in predicting digital banking technology adoption. The two constructs of the Technology Acceptance Model (TAM) i.e. perceived ease of use (PEOU) and perceived usefulness (PU), show a significant and positive marginal effect on the adoption of digital banking, whereas trust indicates a negative and significant marginal impact with controlling effect of age and education of the consumers. This study provides valuable insights for financial institutions, consumers, business entities and researchers in promoting the digital banking system in Saudi Arabia.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100037"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000175/pdfft?md5=126d453a5ca8890feeec4dd5a95500e7&pid=1-s2.0-S2666954422000175-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85555434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100035
Michela Ornati , Nadzeya Kalbaska
{"title":"Looking for haptics. Touch digitalization business strategies in luxury and fashion during COVID-19 and beyond","authors":"Michela Ornati , Nadzeya Kalbaska","doi":"10.1016/j.digbus.2022.100035","DOIUrl":"10.1016/j.digbus.2022.100035","url":null,"abstract":"<div><p>The sense of touch is central to fashion and luxury, because dress - garments and accessories - is experienced with and on the body. But on e-commerce websites, dress is dematerialized, and touch sensation simulated using audio-visual means. The growth of digital fashion communication during the COVID-19 pandemic has spotlighted this issue. However, developments in haptic technologies suggest that new modes of tactile interaction could be available in the online domain. Through interviews with fourteen fashion and luxury executives in Italy and Switzerland, this article investigates touch digitalization strategies during COVID-19 and the potential which haptics may hold to fill the online tactile void, using two surface haptic technologies as prompts. By doing so, this research fills a gap in the study of digital fashion and haptics, to the benefit of the academic and practitioner communities. Results indicate that executives deployed a host of visualization tactics during lockdown, reinforcing their conviction that still and moving images furnish an acceptable surrogate for touch sensation in the online domain. In fact, participants questioned the value of mediated tactile feedback provided by surface haptic devices. However, these experts also concurred that the technology holds promise, envisioning future use of haptic technologies in digital business-to-business and end-consumer markets. These could include haptic data integration within virtual prototyping, haptically enriched digital content for customer engagement, multisensory brand promotions in mixed or virtual reality, and phygital experiences.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100035"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000151/pdfft?md5=62f6d8818d8efdb39c6a25103a06111b&pid=1-s2.0-S2666954422000151-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80202667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2022-01-01DOI: 10.1016/j.digbus.2022.100027
Matthias Koch , Daniel Krohmer , Matthias Naab , Dominik Rost , Marcus Trapp
{"title":"A matter of definition: Criteria for digital ecosystems","authors":"Matthias Koch , Daniel Krohmer , Matthias Naab , Dominik Rost , Marcus Trapp","doi":"10.1016/j.digbus.2022.100027","DOIUrl":"10.1016/j.digbus.2022.100027","url":null,"abstract":"<div><p>Digital ecosystems like Airbnb or Uber have fundamentally changed their respective domains, and an increasing number of organizations are now considering how they can benefit from the underlying concepts. While several examples of systems that are generally accepted as digital ecosystems exist in practice, there is no common understanding yet of what exactly constitutes a digital ecosystem. This lack of a clear definition and understanding substantially impedes any well-founded discussion, analysis, design, and establishment of digital ecosystems.</p><p>Digital ecosystems are strongly driven by practice, and research is following in a descriptive and analytical role. In search of a precise definition that matches the examples we see in practice, we analyzed the state of the art of digital ecosystems and closely related terms, such as {platform, business, software} ecosystems as well as the {platform, sharing} economy. While we found several common key properties in the literature, we identified a lack of a clear definition and a common understanding of the term.</p><p>To address this problem, we propose a definition of digital ecosystems based on a set of well-defined criteria. Our definition builds upon the traditional understanding of an economic service and extends it successively with digital and ecosystem characteristics. The resulting model is precise and consistent, and matches the general conception of digital ecosystems in practice. It allows clearly classifying systems as digital ecosystems as well as reasoning about their core service and assets, which we demonstrate using Uber as a prominent example. With this, our proposed model lays the foundation for the systematic development of specific digital ecosystem engineering approaches.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"2 2","pages":"Article 100027"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954422000072/pdfft?md5=06630f8f0309898aa9d53d1cb9642e09&pid=1-s2.0-S2666954422000072-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81890829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}