Digital Business最新文献

{"title":"Webtop applications as productivity enablers: A study on employee performance in modern workplaces","authors":"Mohammad Nurul Alam ,&nbsp;Ra'ed Masa'deh ,&nbsp;Hammad S. Alotaibi ,&nbsp;Md Aminul Islam ,&nbsp;Mohammad Fakhrul Islam ,&nbsp;Imdadullah Hidayat Ur Rehman ,&nbsp;Fariza Hashim","doi":"10.1016/j.digbus.2025.100133","DOIUrl":"10.1016/j.digbus.2025.100133","url":null,"abstract":"<div><div>The rapid digital transformation in the telecommunication industry has underscored the importance of webtop applications as productivity enablers. This study examines the impact of key webtop application features—User Interface Usability (UIU), System Integration (SI), Real-Time Data Access (RTDA), and Collaboration Features (CF)—on Employee Productivity (EP) in Bangladesh's telecommunication sector. Grounded in the Task-Technology Fit (TTF) theory, the study investigates the mediating role of Knowledge Sharing (KS) and the moderating role of Technology Training Availability (TTA). Using a quantitative research approach, data were collected through structured surveys from 384 employees in the telecommunication industry and analyzed using Smart-PLS 4.0. The findings reveal that all webtop application features significantly enhance EP, with KS mediating these relationships. TTA positively moderates the effects of RTDA and CF but shows a negative moderation for UIU and no significant impact for SI. The study's novelty lies in its comprehensive exploration of webtop applications within a developing economy, addressing both the technological and human dimensions of productivity. Recommendations include fostering a culture of knowledge sharing, optimizing training programs to match technological complexity, and investing in feature-rich, integrated systems to enhance organizational performance. This research offers actionable insights for managers, policymakers, and academics, providing a robust framework for leveraging digital tools to enhance productivity in modern workplaces. The study contributes to the theoretical discourse by extending the TTF framework and provides a practical roadmap for technology adoption and workforce development in rapidly digitalizing industries.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100133"},"PeriodicalIF":0.0,"publicationDate":"2025-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144261808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The interplay between business analytics capabilities and decision-making performance in Indonesia's public sector","authors":"Ikhsan A. Fattah,&nbsp;Harjanto Prabowo,&nbsp;Viany Utami Tjhin,&nbsp;Rano Kartono Rahim","doi":"10.1016/j.digbus.2025.100132","DOIUrl":"10.1016/j.digbus.2025.100132","url":null,"abstract":"<div><div>This study investigates the relationships between data-driven culture, business analytics capability, and decision-making performance, with a focus on the mediating effects of data literacy skills and knowledge management. Additionally, it examines the moderating effects of social capital and perceived uniqueness. A quantitative approach using structural equation modeling (SEM) was utilized to analyze data collected from 330 experienced executives and managers in administrative and supervisory roles within public sector organizations. The results revealed that data literacy skills and knowledge management mediate the relationship between data-driven culture and business analytics capability. Furthermore, the study identifies perceived uniqueness as having a moderating effect on social capital's relationship with business analytics capability and decision-making performance. These findings contribute to addressing a critical gap in the literature by empirically confirming the moderating role of perceived uniqueness in business analytics capability and decision-making performance. The findings offer both theoretical and practical implications with recommendations for future research.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100132"},"PeriodicalIF":0.0,"publicationDate":"2025-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144230431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of FinTech on bank performance: A systematic literature review","authors":"Feng Xu,&nbsp;Yuliya Kasperskaya,&nbsp;Marti Sagarra","doi":"10.1016/j.digbus.2025.100131","DOIUrl":"10.1016/j.digbus.2025.100131","url":null,"abstract":"<div><div>This paper investigates the impact of financial technology (FinTech) on bank performance through a comprehensive bibliometric analysis of publications from the Web of Science Core Collection Database published between 2015 and July 2024. The study employs the R-package litsearchr for keyword search string development and uses VosViewer and Bibliometrix for science mapping and network analysis. The research addresses five key questions, including research trends, influential authors and sources, geographical influences, notable research clusters, and the aspects of bank performance affected by FinTech. The paper proposes four future research directions, suggesting the exploration of alternative bank performance metrics, greater regional focus, the investigation of emerging themes such as financial inclusion and the role of entrepreneurship, and advances in methodologies. This article contributes to significantly enhancing the understanding of how FinTech is reshaping the banking industry and providing a robust foundation for future research to build upon, making it a valuable resource for both academics and practitioners interested in the intersection of technology and finance.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100131"},"PeriodicalIF":0.0,"publicationDate":"2025-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144168660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"AI driven transformation in trade finance: A roadmap for automating letter of credit document examination","authors":"Mounaf Asaad Khalil,&nbsp;Regina Padmanabhan,&nbsp;Majed Hadid,&nbsp;Adel Elomri,&nbsp;Laoucine Kerbache","doi":"10.1016/j.digbus.2025.100130","DOIUrl":"10.1016/j.digbus.2025.100130","url":null,"abstract":"<div><div>International trade with unfamiliar stakeholders poses challenges of trust, payment security, and regulatory compliance. Letters of Credit (LC) help mitigate these risks but rely on manual, error prone processes that lead to delays, high costs, and limited scalability. This study proposes a roadmap for AI adoption in trade finance, specifically targeting the automation of LC document examination. Guided by the Technology-Organization-Environment (TOE) framework and complemented by individual-level insights from the Technology Acceptance Model (TAM), the research integrates organizational, technological, and behavioral factors to frame the adoption process. A literature-driven approach, supported by expert insights and case study analysis, was used to identify trade finance bottlenecks and the role of AI in addressing them. The findings highlight AI's potential in discrepancy detection, workflow optimization, and compliance improvement. However, full automation remains impractical due to regulatory and trust concerns. A hybrid AI-human approach is proposed as a practical and effective solution. This study contributes to bridging research gaps in AI-driven trade finance and provides strategic insights for implementing intelligent document examination systems.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100130"},"PeriodicalIF":0.0,"publicationDate":"2025-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144154766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital transformation in commercial banks: Unraveling the flow of Industry 4.0","authors":"Thiago Felipe ,&nbsp;Rui Torres de Oliveira ,&nbsp;Agnes Toth-Peter ,&nbsp;Shane Mathews ,&nbsp;Uwe Dulleck","doi":"10.1016/j.digbus.2025.100129","DOIUrl":"10.1016/j.digbus.2025.100129","url":null,"abstract":"<div><div>This study investigates the strategies employed by commercial banks during their digital transformation, particularly regarding the integration of Industry 4.0 technologies. A systematic literature review of 287 articles was conducted to identify strategies at micro, <em>meso</em>, and macro levels. At the micro level, three key strategies emerged: value co-creation, security, and inclusion, aiming to enhance customer experience, secure data, and improve digital accessibility. At the meso level, banks adopt agile organisational structures, automation, and expand digital platforms to optimise internal processes and foster external collaborations. At the macro level, strategies include establishing fully digital banks, incorporating digital features into traditional operations, or collaborating with other stakeholders to innovate business models. A conceptual framework is presented to illustrate the dynamic interaction between these levels, emphasising the importance of a holistic approach for successful digital transformation. The research connects its findings to theories of general-purpose technology and dynamic capabilities. Implications highlight the need for overcoming challenges such as legacy systems, regulatory complexities, and internal resistance. These findings offer valuable insights for banks implementing Industry 4.0 technologies, with a focus on strategic alignment, organisational readiness, and technological innovation.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100129"},"PeriodicalIF":0.0,"publicationDate":"2025-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144071361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Best practices for blockchain-driven digital transformation in cross-industry settings","authors":"Anniina Saari ,&nbsp;Sarah Sinclair ,&nbsp;Rebecca Leshinsky ,&nbsp;Seppo Junnila","doi":"10.1016/j.digbus.2025.100127","DOIUrl":"10.1016/j.digbus.2025.100127","url":null,"abstract":"<div><div>Digital transformation (DT) is complex and uncertain, particularly within traditional industries. Distributed ledger technology, such as blockchain, has driven DT across many global sectors. Despite its transformative potential, scaling blockchain solutions beyond pilot projects often fails due to technical, organisational and environmental barriers. Many failures stem from ineffective collaboration and strategic misalignment among ecosystem partners rather than from technology. This study examines collaborative processes and enabling capabilities required for successful DT by focusing on a longitudinal case study from Finland (2019–2023). The case follows a cross-industry, blockchain-driven DT initiative that achieved scale despite transitioning from private blockchain to centralised technologies after market entry. While the role of blockchain in this success has been documented (<span><span>Saari et al., 2024</span></span>), the ecosystem collaboration mechanisms and strategies for tackling challenges remain unclear. Using the technology–organisation–environment (TOE) framework, this paper analyses how DT unfolded across these contexts, identifying best practice strategies and enabling capabilities. The study draws on 35 interviews with key stakeholders and thematic content analysis to identify critical scaling enablers. Our findings reveal that scaling blockchain-driven DT in cross-industry settings requires 1) industry-level mindset and shared vision, 2) formalised collaboration and public–private partnerships, 3) governance structure with a sustainable business model and funding, 4) complementary ecosystem roles and an early-stage champion, 5) stakeholder training and support and 6) flexibility in technology and agile implementation. These elements show that trust and strategic alignment can emerge even among direct competitors, offering valuable insights for enterprises exploring blockchain innovation in business-to-business contexts.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100127"},"PeriodicalIF":0.0,"publicationDate":"2025-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143936501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring auditor adaptability in the digital era through levels of expertise: The role of IT literacy","authors":"Joelle Matta ,&nbsp;Elie Chamoun","doi":"10.1016/j.digbus.2025.100126","DOIUrl":"10.1016/j.digbus.2025.100126","url":null,"abstract":"<div><div>As digital transformation accelerates, auditors must adapt to technologically advanced environments, which challenge traditional audit practices and require new skills. This study investigates how auditor expertise and IT literacy interact to influence adaptability in a digital context. Through a two-way ANOVA, we examine how varying levels of expertise and IT literacy jointly impact auditors' adaptability. Expertise and IT literacy levels are calculated using quartile and tertile assumptions, categorizing respondents into distinct groups. Findings indicate that auditors with both high expertise and IT literacy demonstrate significantly greater adaptability, underscoring the importance of digital skills alongside traditional competencies. IT literacy strengthens auditors' capacity to navigate complex digital systems, enhancing adaptability, while low IT literacy can restrict adaptability and hinder performance. Additionally, this study highlights key benefits and challenges in adapting to digital practices, noting that digital skills can improve audit quality if emphasized in training programs. Although digital transformation offers clear advantages, it presents challenges, such as heightened demands for digital proficiency and the need for continuous development to reduce risks. As the audit profession evolves, auditor adaptability—supported by IT literacy—will be critical in thriving within digital landscapes. The implications underscore the need for audit firms to integrate IT literacy training with traditional skill development to prepare auditors effectively for the future of digital auditing.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100126"},"PeriodicalIF":0.0,"publicationDate":"2025-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143877004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Virtual brand communities unveiled: A comprehensive bibliometric exploration","authors":"Christiam Méndez-Lazarte ,&nbsp;Alfredo Galdo-Jiménez ,&nbsp;Ammer Ghouleh-Grundl ,&nbsp;Ximena Yance-Morales ,&nbsp;Victor Bohorquez-Lopez","doi":"10.1016/j.digbus.2025.100122","DOIUrl":"10.1016/j.digbus.2025.100122","url":null,"abstract":"<div><div>Virtual Brand Communities (VBCs) have evolved into essential platforms for consumer-brand interactions, fostering engagement, trust, and loyalty in digital spaces. Through a comprehensive bibliometric analysis of 424 Scopus-indexed articles dated from 2006 to 2024, this study maps the intellectual and thematic evolution of VBCs research using VOSviewer and SciMAT. The analysis reveals a notable shift from early research focused on technology and online community dynamics to more sophisticated research on digital marketing strategies, consumer behavior patterns, and brand management approaches. Consumer engagement, brand trust, and purchase intention emerge as central themes, with a growing emphasis on user-generated content, electronic word-of-mouth (eWOM), and social commerce developments. Findings demonstrate that VBCs not only influence consumer decision-making processes but also function as strategic assets for brands seeking to enhance customer relationships and cultivate long-term loyalty. VBCs increasingly serve as innovation hubs where brands can co-create value with consumers while building authentic connections. The research contributes significantly to understanding VBCs' evolving role in contemporary brand strategy, especially because VBCs represent a crucial frontier where brands can differentiate themselves through meaningful consumer interactions and relationship building beyond traditional marketing approaches. It is important to highlight that, by mapping both historical foundations and emerging trajectories in VBCs studies, this review establishes a baseline for future research directions while providing actionable insights for practitioners. Brands can leverage these findings to develop more effective community management strategies and capitalize on the competitive advantages offered by well-cultivated digital communities.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100122"},"PeriodicalIF":0.0,"publicationDate":"2025-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143870637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring IoT integration challenges: Causal relationships and strategic implications for business models","authors":"Parveen Siwach ,&nbsp;Disha Gulia ,&nbsp;Dhiraj Kumar Yadav ,&nbsp;Mohit Malik ,&nbsp;Vijay Kumar Gahlawat","doi":"10.1016/j.digbus.2025.100125","DOIUrl":"10.1016/j.digbus.2025.100125","url":null,"abstract":"<div><div>Implementing the Internet of Things (IoT) into business models has become an influential catalyst, supporting novel revenue generation, improved operational efficiencies, and competitive dominance. Still, its implementation has been challenged by barriers to technological, organizational, and societal dimensions. The current study utilizes the Fuzzy Decision-Making Trial and Evaluation Laboratory (Fuzzy DEMATEL) technique to comprehensively identify and assess the interconnections among fundamental IoT integration challenges. Thirteen crucial components were analysed, influencing interoperability challenges, data security and privacy issues, standardized issues, high initial investment, scaling obstacles, and adverse environmental effects. The results indicate a clear differentiation between seven cause variables such as lack of skilled workforce, interoperability issues, standardization gaps, high initial investment, regulatory issues, resistance to change, and data security and privacy issues were the most influential challenges and six effects (dependent) factors including vendor dependency risks were the most impacted effect factors. These findings highlight the necessity to tackle fundamental problems, including standardization, workforce development, and regulatory clarity. This research strengthens theoretical aspects in IoT using Fuzzy DEMATEL by delivering a robust decision-making roadmap. The results highlights actionable practical recommendations for regulators and businesses for effective resource utilization to improve their IoT adoption in compliance with sustainable development. Businesses can utilize the full potential of IoT by addressing such problems and promote innovative environment to ensure a sustainable and resilient future.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100125"},"PeriodicalIF":0.0,"publicationDate":"2025-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143838638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Determinants of succe ss in initial coin offerings (ICOs): A systematic literature review","authors":"Ana Claudia de Araujo Moxoto ,&nbsp;Elias Soukiazis ,&nbsp;Paulo Melo","doi":"10.1016/j.digbus.2025.100123","DOIUrl":"10.1016/j.digbus.2025.100123","url":null,"abstract":"<div><div>Initial Coin Offerings (ICOs) have emerged as a transformative financing mechanism, allowing startups to raise capital through blockchain technology and digital tokens. This paper presents a systematic literature review of 115 articles published between 2016 and 2024, sourced from the Scopus database, aimed at identifying the key factors that contribute to the success of ICOs. The study categorizes these factors into four main areas: Human and Social Capital, Technological Characteristics, Governance and Legal Aspects, and Campaign Finance Details. The findings indicate that the success of ICOs is significantly influenced by the expertise and quality of the founding team, particularly their technical skills, reputation, and ability to engage effectively with the community. Technological elements, such as the quality of the source code, the type of token (utility vs. security), and the use of smart contracts, also play a crucial role in building investor confidence. Furthermore, governance and legal clarity are essential for long-term sustainability, with jurisdictions that offer supportive regulatory frameworks attracting a greater number of ICOs. In addition, transparent financial reporting, well-designed tokenomics, and effective campaign strategies have a substantial impact on fundraising success. This review emphasizes the necessity for practical and adaptive policymaking to address the complexities of the ICO market. Policymakers must strike a balance between investor protection and innovation, promote technological advancements while mitigating risks, and encourage international collaboration to harmonize regulatory standards. By synthesizing the current state of knowledge, this paper provides valuable insights for researchers, investors, entrepreneurs, and policymakers. It highlights the importance of a comprehensive approach to ICO regulation that integrates technological innovation, strong governance, and behavioral insights to foster a sustainable and inclusive blockchain-based business ecosystem.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100123"},"PeriodicalIF":0.0,"publicationDate":"2025-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143850117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}