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Building digital platform ecosystems: A synthetization of fundamental design topics from a literature review
Digital Business Pub Date : 2025-02-04 DOI: 10.1016/j.digbus.2025.100109
Thomas Goertler, Marcel Papert, Isabel Fischer, Malou Schmidt
{"title":"Building digital platform ecosystems: A synthetization of fundamental design topics from a literature review","authors":"Thomas Goertler,&nbsp;Marcel Papert,&nbsp;Isabel Fischer,&nbsp;Malou Schmidt","doi":"10.1016/j.digbus.2025.100109","DOIUrl":"10.1016/j.digbus.2025.100109","url":null,"abstract":"<div><div>The purpose of this paper is to contribute to the existing body of research on digital platforms by adopting an ecosystem perspective and considering an established framework. Through our work, we synthesize previous findings related to digital platforms and provide new insights into their ecosystem design. To achieve this, we conducted a comprehensive literature review to identify and synthesize relevant findings. Using this framework, we conducted a qualitative content analysis that allowed us to derive design recommendations and aggregate related design themes from the reviewed publications. The results of our study reveal a detailed framework that includes various design topics tailored to different stakeholders within the platform ecosystem. In practical terms, our findings provide valuable guidance to practitioners to help them make informed design and resource allocation decisions in the context of complex transformation projects. The identified themes synthesize the activities necessary to develop a platform's ecosystem and can be viewed as a basic design framework. This framework can serve as a playbook for practitioners seeking to navigate digital transformation processes toward platform-based models. Given the critical role of platform design in both academic and practical domains, this study aims to synthesize existing research on digital platforms and offer a framework that considers possible design topics from a business ecosystem perspective. This contribution is particularly important given the growing importance of platform ecosystems in today's digital economy.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100109"},"PeriodicalIF":0.0,"publicationDate":"2025-02-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143349254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Realising value from big data analytics: The process of affordance actualisation
Digital Business Pub Date : 2025-01-30 DOI: 10.1016/j.digbus.2025.100108
Firdous Mohd Farouk , Christophe Schinckus , Sandra Smith
{"title":"Realising value from big data analytics: The process of affordance actualisation","authors":"Firdous Mohd Farouk ,&nbsp;Christophe Schinckus ,&nbsp;Sandra Smith","doi":"10.1016/j.digbus.2025.100108","DOIUrl":"10.1016/j.digbus.2025.100108","url":null,"abstract":"<div><div>Recent developments in big data analytics (BDA) enable financial institutions to optimize their decision-making processes. However, many BDA projects fail due to a lack of understanding of the value related to the realisation process. Guided by affordance actualisation theory, this article uses a critical realist case study approach to examine BDA affordance actualisation in a Malaysian-owned regional bank. Data collection involved an online survey, semi-structured interviews, and archival reviews. Using four BDA affordances specific to the banking industry, along with contextual mechanisms shaping organisational actions, interactions, and structures, our study highlights the importance the process of building BDA capabilities to realise BDA value. By highlighting the iterative and dynamic nature of the affordance actualisation process, this research extends theoretical insights into how organisations build BDA capabilities to realise value.This multi-layered research provides practitioners in banking and other sectors with actionable insights to enhance BDA implementation and realise its potential value.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100108"},"PeriodicalIF":0.0,"publicationDate":"2025-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143349255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Sequential film marketing in China: The study of social platforms and their impacts
Digital Business Pub Date : 2025-01-28 DOI: 10.1016/j.digbus.2025.100107
Yuntsai Chou , Wei Lin
{"title":"Sequential film marketing in China: The study of social platforms and their impacts","authors":"Yuntsai Chou ,&nbsp;Wei Lin","doi":"10.1016/j.digbus.2025.100107","DOIUrl":"10.1016/j.digbus.2025.100107","url":null,"abstract":"<div><div>Because the Chinese movie market is regarded as the second-largest market worldwide, with digital advertising accounting for more than 50 % of a film's total expenditure, exploring the marketing effects of social platforms on box office performance in China is crucial for Hollywood studios. In this study, we defined a sequential process consisting of two marketing modes: broadcast before theatrical release and electronic word of mouth (eWOM) after release. The broadcast and eWOM modes were proxied by the volume and valence attributes of Maoyan and Douban, the two popular and professional platforms for video entertainment.</div><div>Volume and valence on Maoyan and Douban were found to influence gross revenue, but volume on Maoyan has the highest predictive power. Marketing on Maoyan is primarily broadcast marketing, whereas that on Douban is only eWOM marketing. Additionally, Hollywood hits depend on sequential marketing to succeed. Distributors should allocate resources to increase the volume on Maoyan before a movie is released and volume and valence on Douban after its release.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100107"},"PeriodicalIF":0.0,"publicationDate":"2025-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding determinants of digital transformation and digitizing management functions in incumbent SMEs
Digital Business Pub Date : 2025-01-27 DOI: 10.1016/j.digbus.2025.100106
Sami Seppänen, Juhani Ukko, Minna Saunila
{"title":"Understanding determinants of digital transformation and digitizing management functions in incumbent SMEs","authors":"Sami Seppänen,&nbsp;Juhani Ukko,&nbsp;Minna Saunila","doi":"10.1016/j.digbus.2025.100106","DOIUrl":"10.1016/j.digbus.2025.100106","url":null,"abstract":"<div><div>This study focused on the factors enabling digital transformation and the digitization of management functions in small- and medium-sized enterprises (SMEs). Empirical evidence was derived from case studies involving 22 incumbent SMEs. The findings indicate that while employee capabilities and digital know-how are essential enablers of digital transformation, they also present challenges, including skill gaps, resistance to change, and reliance on legacy systems. To facilitate effective digital transformation, we propose that SMEs enhance technological skills within their workforce, cultivate innovation-friendly cultures, and address the disconnect between public discourse and actual digital tool adoption. Companies should adopt a cautious approach when integrating new technologies, emphasizing sustainable and human-centric transition. Furthermore, developing leadership skills that promote data-driven decision-making, collaborative problem-solving, and adaptive management is crucial. This study provides valuable insights into the dual role of employee capabilities in both facilitating and obstructing digital transformation within SMEs, offering guidance on strategies to successfully overcome the challenges that this transformation brings.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100106"},"PeriodicalIF":0.0,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reinvestment intentions in cryptocurrency: Examining the dynamics of risks and investor risk tolerance
Digital Business Pub Date : 2024-12-31 DOI: 10.1016/j.digbus.2024.100104
Ishtiaq Ahmad Bajwa
{"title":"Reinvestment intentions in cryptocurrency: Examining the dynamics of risks and investor risk tolerance","authors":"Ishtiaq Ahmad Bajwa","doi":"10.1016/j.digbus.2024.100104","DOIUrl":"10.1016/j.digbus.2024.100104","url":null,"abstract":"<div><div>Digital currencies, including Bitcoins, Ethereum, and others, are an established alternative asset class opted by individual and institutional investors worldwide. However, this digital asset class carries several inherent risks. This study investigates the influence of three key risks, including liquidity risk, cyber risk, and regulatory risk, on the reinvestment intentions of investors. Data was collected from global crypto investors via a questionnaire and analyzed using PLS structural equation modeling. The study further used Investors' risk tolerance as a moderating variable. The findings of the study reveal that a significant and negative relationship exists between liquidity risk, cyber risk, regulatory risk, and investors' reinvestment intentions. Interestingly, investors with high-risk tolerance levels seem less affected by cyber security concerns, as they are more capable of absorbing or overlooking such risks. On the other hand, liquidity and regulatory risks appear to affect all types of investors irrespective of their risk tolerance level. This study bridges an important research gap by providing clear evidence on how these specific risks influence reinvestment decisions in the growing crypto market. It highlights the critical need for effective risk management strategies and stronger regulatory frameworks to address cyber vulnerabilities, tackle liquidity issues, and offer regulatory clarity. Taking these steps are essential for boosting investor confidence and encouraging their sustained involvement in the cryptocurrency ecosystem.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100104"},"PeriodicalIF":0.0,"publicationDate":"2024-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An empirical study on the use of artificial intelligence in the banking sector of Indonesia by extending the TAM model and the moderating effect of perceived trust
Digital Business Pub Date : 2024-12-29 DOI: 10.1016/j.digbus.2024.100103
Ridho Bramulya Ikhsan , Yudi Fernando , Hartiwi Prabowo , Yuniarty , Anderes Gui , Engkos Achmad Kuncoro
{"title":"An empirical study on the use of artificial intelligence in the banking sector of Indonesia by extending the TAM model and the moderating effect of perceived trust","authors":"Ridho Bramulya Ikhsan ,&nbsp;Yudi Fernando ,&nbsp;Hartiwi Prabowo ,&nbsp;Yuniarty ,&nbsp;Anderes Gui ,&nbsp;Engkos Achmad Kuncoro","doi":"10.1016/j.digbus.2024.100103","DOIUrl":"10.1016/j.digbus.2024.100103","url":null,"abstract":"<div><div>Artificial intelligence technology is increasingly becoming integral in business, and banks need to implement this technology on a large scale for competitiveness. However, studies on artificial intelligence in the banking sector are limited, and customers are concerned about its implementation. Therefore, this study aims to measure the intention to continue adopting artificial intelligence in Indonesia's banking sector. This study proposed nineteen hypotheses and used a technology acceptance model framework with the awareness of artificial intelligence, subjective norms, perceived risk, and perceived trust as extensions. The researchers surveyed 388 bank customers who have interacted with artificial intelligence. The survey results extended the technology acceptance model framework by accepting all the hypotheses. This study contributes to the banking industry of developing countries by generating artificial intelligence technology with a high level of security.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100103"},"PeriodicalIF":0.0,"publicationDate":"2024-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143165705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Research trends in entertainment robots: A comprehensive review of the literature from 1998 to 2024
Digital Business Pub Date : 2024-12-27 DOI: 10.1016/j.digbus.2024.100102
Min Hyeok Kang, Seongcheol Kim
{"title":"Research trends in entertainment robots: A comprehensive review of the literature from 1998 to 2024","authors":"Min Hyeok Kang,&nbsp;Seongcheol Kim","doi":"10.1016/j.digbus.2024.100102","DOIUrl":"10.1016/j.digbus.2024.100102","url":null,"abstract":"<div><div>Entertainment robots, a subset of social robots designed to engage users, constitute a crucial dimension of human–robot interaction. However, current research predominantly focuses on technical advancements, leaving non-technical aspects, such as user experience and emotional engagement, underexplored. This study examines the research trends and gaps in the field of entertainment robots through a bibliometric analysis of 237 academic works published between 1998 and 2024 and a systematic literature review of 26 non-technical studies published since 2016. The bibliometric analysis reveals a decline in publications after 2022 and highlights that most research has been conducted from a technical perspective, while the literature review identifies a lack of understanding of the human-centered aspects of entertainment robots, including emotional responses and long-term engagement. This study emphasizes the need for future research that address these gaps and is aligned with industry needs, particularly highlighting that more research is needed on user-centered designs that enhance human–robot interaction in entertainment contexts.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100102"},"PeriodicalIF":0.0,"publicationDate":"2024-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166123","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The power of social media: Exploring online member groups and psychological factors to support responsible consumption
Digital Business Pub Date : 2024-12-25 DOI: 10.1016/j.digbus.2024.100101
Muchsin Saggaff Shihab , Ridho Bramulya Ikhsan , Ahmad Fakhrorazi
{"title":"The power of social media: Exploring online member groups and psychological factors to support responsible consumption","authors":"Muchsin Saggaff Shihab ,&nbsp;Ridho Bramulya Ikhsan ,&nbsp;Ahmad Fakhrorazi","doi":"10.1016/j.digbus.2024.100101","DOIUrl":"10.1016/j.digbus.2024.100101","url":null,"abstract":"<div><div>Consumer behavior in purchasing green products, especially food and cosmetics, is influenced by many factors. However, the role of online member group support in supporting the purchase of green products has received less attention despite the increase in the number of social media users. With the support of the norm activation model and social learning theory, this study unveils the purchase behavior of green products with the critical factors of social media use, online member group support, and psychological factors. Using a sample of 323 respondents who are experienced in purchasing green products and belong to green communities on social media, structural equation modeling revealed that social media usage and online member group support have a significant influence. Both constructs significantly influence green purchasing behavior. In addition, social media usage significantly influences subjective norms and green knowledge, whereas subjective norms also support green purchasing behavior. Green knowledge contributes to social responsibility, and social responsibility supports green purchasing behavior. This research provides valuable insights for companies on the importance of sustainability innovation for green food and cosmetic products.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100101"},"PeriodicalIF":0.0,"publicationDate":"2024-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Explicating transcendental factors for viable digital business: Towards an explanatory model for digital start-up emergence
Digital Business Pub Date : 2024-12-24 DOI: 10.1016/j.digbus.2024.100100
Emmanuel Okoro Ajah
{"title":"Explicating transcendental factors for viable digital business: Towards an explanatory model for digital start-up emergence","authors":"Emmanuel Okoro Ajah","doi":"10.1016/j.digbus.2024.100100","DOIUrl":"10.1016/j.digbus.2024.100100","url":null,"abstract":"<div><div>Digital start-ups leverage the power of large datasets, cloud computing, and digital technology-driven platforms to maintain a competitive edge in the entrepreneurial landscape. As a result, digital technology is a crucial tool for creating successful digital businesses. However, our knowledge of the causal interplay in digital start-up development remains limited as current literature contains few studies that focus on conceptualising and theorising the emergence of digital start-ups. Some scholars emphasise the need for new empirical research to theoretically deepen our understanding of the factors contributing to digital start-up emergence. In response, this study adopts liminality theory, enactment theory, and technology affordance theory to explain the underlying factors that drive the emergence of digital start-ups. The researcher uses a critical realist single case study methodology to explore various narratives of digital start-up founders within Nigeria's digital start-up ecosystem. The findings of this study identify the underlying mechanisms activated by digital platform boundary resources and the surrounding environmental structures and conditions. These mechanisms are integral to the events that lead to the formation of a digital start-up. The study advances the literature on digital business by developing a mechanisms-based theoretical model that outlines structures, enabling conditions, and generative mechanisms as transcendental factors. Ultimately, this study offers a detailed account of how digital platforms can facilitate digital business development. Notably, the mechanisms-based model is unique in its adaptability to different environmental circumstances and allows for flexible interpretation. This quality provides a foundation for empirical validation across various contexts, ensuring analytical generalisation.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100100"},"PeriodicalIF":0.0,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166127","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring supply chain managers' complex perceptions of dynamic capabilities for digital transformation
Digital Business Pub Date : 2024-12-18 DOI: 10.1016/j.digbus.2024.100098
Mario Dobrovnik , David M. Herold , Sebastian Kummer
{"title":"Exploring supply chain managers' complex perceptions of dynamic capabilities for digital transformation","authors":"Mario Dobrovnik ,&nbsp;David M. Herold ,&nbsp;Sebastian Kummer","doi":"10.1016/j.digbus.2024.100098","DOIUrl":"10.1016/j.digbus.2024.100098","url":null,"abstract":"<div><div>Although the use of new digital technologies is an increasingly important topic for supply chain managers, existing literature is limited on what specific capabilities are perceived to be important for a successful transition to digital supply chains, in particular from a managerial perspective. In response, this study examines how supply chain managers perceive the importance and interconnections of specific digital capabilities for digital transformation. Based on a digital capability framework, we surveyed supply chain managers in Austria and Germany. The sample consisted of two groups, comprising senior managers from logistics service providers and from manufacturing companies. Decision-Making Trail and Evaluation (DEMATEL) was used to evaluate the managers' perceptions of the importance of the enablers and their relationships between capabilities. Our findings show that senior managers in the supply chain domain perceive interactions between dynamic capabilities as a complex and highly interconnected system, rather than discrete and linear. Digital mindset crafting, digital scenario planning and improving digital maturity were identified as the most relevant capabilities in both subsamples, while digital sensing was considered to be the most relevant capability at the construct level, followed by digital seizing and digital transforming. Furthermore, supply chain managers in manufacturing perceived that digital capabilities were more developed in their industry. We anticipate that our findings will inform and guide capability-building in dynamic corporate settings. This study is one of the first to empirically assess how supply chain managers perceive the importance of specific digital capabilities and their interdependencies for digital transformation.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100098"},"PeriodicalIF":0.0,"publicationDate":"2024-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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