Digital BusinessPub Date : 2025-12-01Epub Date: 2025-10-17DOI: 10.1016/j.digbus.2025.100156
Johan Bjerre Bach Clausen , Charles Møller , Claus Boye Asmussen , Steffen Lundgaard Jørgensen
{"title":"Self-service business intelligence systems in production domains: Introducing data democratization and mass customizable mashups","authors":"Johan Bjerre Bach Clausen , Charles Møller , Claus Boye Asmussen , Steffen Lundgaard Jørgensen","doi":"10.1016/j.digbus.2025.100156","DOIUrl":"10.1016/j.digbus.2025.100156","url":null,"abstract":"<div><div>This paper explores the observation that making business intelligence available through self-service business intelligence (SSBI) systems has only to a lesser degree been successful in organizations. In this paper, we specifically explore SSBI in the production domain, where Internet-of-Things and production data are core data sources in production companies. This paper takes a design science approach, where a structured literature review is used to establish the current research frontier. From our analysis of the problem situation, and close empirical collaboration with a company experiencing problems with implementing SSBI systems, we propose and design two digital artifacts. The two artifacts are partly evaluated based on empirical data from the case company. In this paper, we find that data should not only be made available in SSBI systems, but must also be presented in accordance with domain knowledge of the users. This finding implies that the SSBI literature should to a larger degree draw upon insights from relevant IS literature on contextualized data. Practitioners should design IS systems with contextualized data at their core, as the digital twin discussed in this paper. The second main finding of the paper is that analytics in SSBI systems should be prescriptive analytics, which directly supports the users’ decision-making. A novel contribution of this paper is integrating the concept of prescriptive analytics SSBI systems, and in this paper we discuss and partly validate how integrating prescriptive analytics and SSBI systems can improve decision-making in a production context.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100156"},"PeriodicalIF":7.2,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145360993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2025-12-01Epub Date: 2025-06-05DOI: 10.1016/j.digbus.2025.100132
Ikhsan A. Fattah, Harjanto Prabowo, Viany Utami Tjhin, Rano Kartono Rahim
{"title":"The interplay between business analytics capabilities and decision-making performance in Indonesia's public sector","authors":"Ikhsan A. Fattah, Harjanto Prabowo, Viany Utami Tjhin, Rano Kartono Rahim","doi":"10.1016/j.digbus.2025.100132","DOIUrl":"10.1016/j.digbus.2025.100132","url":null,"abstract":"<div><div>This study investigates the relationships between data-driven culture, business analytics capability, and decision-making performance, with a focus on the mediating effects of data literacy skills and knowledge management. Additionally, it examines the moderating effects of social capital and perceived uniqueness. A quantitative approach using structural equation modeling (SEM) was utilized to analyze data collected from 330 experienced executives and managers in administrative and supervisory roles within public sector organizations. The results revealed that data literacy skills and knowledge management mediate the relationship between data-driven culture and business analytics capability. Furthermore, the study identifies perceived uniqueness as having a moderating effect on social capital's relationship with business analytics capability and decision-making performance. These findings contribute to addressing a critical gap in the literature by empirically confirming the moderating role of perceived uniqueness in business analytics capability and decision-making performance. The findings offer both theoretical and practical implications with recommendations for future research.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100132"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144230431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2025-12-01Epub Date: 2025-09-20DOI: 10.1016/j.digbus.2025.100153
D. Owuor , T.K. Taylor , S. Simushi , M. Mutondo
{"title":"Blockchain-driven sustainable business model for artisanal and small-scale mining operators in Zambia","authors":"D. Owuor , T.K. Taylor , S. Simushi , M. Mutondo","doi":"10.1016/j.digbus.2025.100153","DOIUrl":"10.1016/j.digbus.2025.100153","url":null,"abstract":"<div><div><strong>Abstract</strong></div><div>This study investigates blockchain adoption barriers among artisanal and small-scale mining operators in Zambia's Ndola Rural Emerald Restricted Area (NRERA) and proposes a Blockchain-enabled Sustainable Business Model (BSBM) to enhance sustainability and profitability. Using a convergent parallel mixed-methods design, quantitative surveys (<em>n</em> = 11) and qualitative interviews (<em>n</em> = 9) highlight that 72.7 % of ASM operators have basic education, 81.8 % rely on predatory informal loans, and 90.9 % face infrastructural deficits like unreliable electricity and poor internet. None have adopted blockchain technology due to financial, structural, and technological barriers. Exploitative intermediaries capture most mineral value, perpetuating low investment cycles and limiting technological progress. The BSBM addresses these challenges by leveraging mining associations to automate compliance via smart contracts, establishing traceability for premium pricing, and offering tiered financing alongside mobile blockchain interfaces to overcome literacy and connectivity issues. Early implementations suggest transaction cost reductions of 30–50 % and premium markets adding 15–30 % margins. This study underscores the need for integrated interventions that combine financial inclusion, policy collaboration, and tailored technology to enable sustainable ASM sector development. These findings provide actionable policy insights and contribute to the emerging discourse on the role of blockchain in resource-constrained mining contexts.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100153"},"PeriodicalIF":7.2,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145157115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2025-12-01Epub Date: 2025-09-26DOI: 10.1016/j.digbus.2025.100155
Matias Orkamo, Juhani Ukko, Tero Rantala, Minna Saunila
{"title":"Leadership behaviours to promote organisational performance in private sector digital transformation – A systematic literature review","authors":"Matias Orkamo, Juhani Ukko, Tero Rantala, Minna Saunila","doi":"10.1016/j.digbus.2025.100155","DOIUrl":"10.1016/j.digbus.2025.100155","url":null,"abstract":"<div><div>Research on digital transformation leadership is growing rapidly, yet its behavioural foundations and performance effects remain unclear. This study conducts a systematic literature review from a micro-level behavioural perspective, while detaching the context from established leadership patterns. A comprehensive search was conducted across major academic databases, including Scopus and Web of Science, resulting in 65 studies that met the inclusion criteria. A total of 65 peer-reviewed articles published between 2000 and 2024 were analysed to identify how leadership behaviours influence organisational performance in digital transformation. Most studies were published between 2021 and 2024, reflecting the novelty and rising interest in the topic. Leadership behaviours were classified into task-, relation-, change-, and externaloriented behaviours. These behaviours were linked to four performance dimensions: effective leadership, digital acceptance, digital competence, and digital innovation. Simultaneous use of diverse behaviours is essential, as different behaviours affect different outcomes. Emotional intelligence supports behavioural balance, and behavioural variance is key due to the synergistic nature of performance dimensions. The review applies Vial's (2019) digital transformation framework to structure the synthesis. The findings aim to operationalize leadership practices that precede the dynamic system outlined in the framework. The study concludes with 15 propositions for future research.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100155"},"PeriodicalIF":7.2,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145227225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Virtual brand communities unveiled: A comprehensive bibliometric exploration","authors":"Christiam Méndez-Lazarte , Alfredo Galdo-Jiménez , Ammer Ghouleh-Grundl , Ximena Yance-Morales , Victor Bohorquez-Lopez","doi":"10.1016/j.digbus.2025.100122","DOIUrl":"10.1016/j.digbus.2025.100122","url":null,"abstract":"<div><div>Virtual Brand Communities (VBCs) have evolved into essential platforms for consumer-brand interactions, fostering engagement, trust, and loyalty in digital spaces. Through a comprehensive bibliometric analysis of 424 Scopus-indexed articles dated from 2006 to 2024, this study maps the intellectual and thematic evolution of VBCs research using VOSviewer and SciMAT. The analysis reveals a notable shift from early research focused on technology and online community dynamics to more sophisticated research on digital marketing strategies, consumer behavior patterns, and brand management approaches. Consumer engagement, brand trust, and purchase intention emerge as central themes, with a growing emphasis on user-generated content, electronic word-of-mouth (eWOM), and social commerce developments. Findings demonstrate that VBCs not only influence consumer decision-making processes but also function as strategic assets for brands seeking to enhance customer relationships and cultivate long-term loyalty. VBCs increasingly serve as innovation hubs where brands can co-create value with consumers while building authentic connections. The research contributes significantly to understanding VBCs' evolving role in contemporary brand strategy, especially because VBCs represent a crucial frontier where brands can differentiate themselves through meaningful consumer interactions and relationship building beyond traditional marketing approaches. It is important to highlight that, by mapping both historical foundations and emerging trajectories in VBCs studies, this review establishes a baseline for future research directions while providing actionable insights for practitioners. Brands can leverage these findings to develop more effective community management strategies and capitalize on the competitive advantages offered by well-cultivated digital communities.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100122"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143870637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2025-12-01Epub Date: 2025-05-14DOI: 10.1016/j.digbus.2025.100129
Thiago Felipe , Rui Torres de Oliveira , Agnes Toth-Peter , Shane Mathews , Uwe Dulleck
{"title":"Digital transformation in commercial banks: Unraveling the flow of Industry 4.0","authors":"Thiago Felipe , Rui Torres de Oliveira , Agnes Toth-Peter , Shane Mathews , Uwe Dulleck","doi":"10.1016/j.digbus.2025.100129","DOIUrl":"10.1016/j.digbus.2025.100129","url":null,"abstract":"<div><div>This study investigates the strategies employed by commercial banks during their digital transformation, particularly regarding the integration of Industry 4.0 technologies. A systematic literature review of 287 articles was conducted to identify strategies at micro, <em>meso</em>, and macro levels. At the micro level, three key strategies emerged: value co-creation, security, and inclusion, aiming to enhance customer experience, secure data, and improve digital accessibility. At the meso level, banks adopt agile organisational structures, automation, and expand digital platforms to optimise internal processes and foster external collaborations. At the macro level, strategies include establishing fully digital banks, incorporating digital features into traditional operations, or collaborating with other stakeholders to innovate business models. A conceptual framework is presented to illustrate the dynamic interaction between these levels, emphasising the importance of a holistic approach for successful digital transformation. The research connects its findings to theories of general-purpose technology and dynamic capabilities. Implications highlight the need for overcoming challenges such as legacy systems, regulatory complexities, and internal resistance. These findings offer valuable insights for banks implementing Industry 4.0 technologies, with a focus on strategic alignment, organisational readiness, and technological innovation.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100129"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144071361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Regulation and innovation in digital finance: The transformation of Latvia's banking sector","authors":"Ramona Rupeika-Apoga , Janis Priede , Gundars Berzins , Elmars Kehris","doi":"10.1016/j.digbus.2025.100147","DOIUrl":"10.1016/j.digbus.2025.100147","url":null,"abstract":"<div><div>The Latvian banking sector presents a policy and institutional puzzle: it maintains high loan interest rates despite low loan-to-deposit ratios and limited lending activity within the European Union. Anchored in credit rationing theory, this study investigates the institutional, regulatory, and technological factors influencing credit allocation. The examination is based on semi-structured interviews conducted with 29 senior experts and decision-makers from regulatory authorities, government ministries, and commercial banks, all of whom play a direct role in influencing Latvia's financial sector. Thematic analysis reveals constraints associated with regulatory-induced risk aversion, structural barriers to lending, borrower opaqueness and informality, the role of the state in facilitating lending, fintech integration challenges, and banking sector transformation. The findings demonstrate how compliance-driven institutional behavior, limited competition, and information asymmetries contribute to restricted lending. This study contributes to digital finance literature by showing how regulatory frameworks and institutional context in small EU economies influence the diffusion of financial innovation and credit access.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100147"},"PeriodicalIF":7.2,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144863807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2025-12-01Epub Date: 2025-04-09DOI: 10.1016/j.digbus.2025.100120
Oliver G. Kayas , Chin Eang Ong , H.M. Belal
{"title":"From humans to algorithms: A sociotechnical framework of workplace surveillance","authors":"Oliver G. Kayas , Chin Eang Ong , H.M. Belal","doi":"10.1016/j.digbus.2025.100120","DOIUrl":"10.1016/j.digbus.2025.100120","url":null,"abstract":"<div><div>Workplace surveillance is a sociotechnical practice shaped by both human actors and digital technology. Although existing surveillance frameworks acknowledge the role that social context plays in shaping the outcomes of surveillance, they overlook the impact organisational culture, leadership, management, and employees have on shaping its characteristics. Current frameworks also underplay the influence of digital technology and fail to account for the impact modern digital technologies, such as artificial intelligence algorithms, have on shaping the characteristics of surveillance. Through an inductive approach that synthesises and integrates surveillance concepts and theories, this paper identifies and develops the characteristics of surveillance (i.e., purpose, observer, target, direction, transparency, and intrusiveness) as well as the specific social and technological elements shaping each characteristic. By integrating these dimensions, this paper produces an innovative sociotechnical framework that provides academics and practitioners with a detailed understanding of the various types of surveillance engendered in different organisational settings. This paper also sheds light on how the social and technological elements interact to shape the characteristics of surveillance, the negative outcomes and ethical challenges arising from each characteristic, and approaches to mitigating these negative effects. In addition, practical recommendations are offered to guide organisations with the responsible implementation of surveillance through a participatory process aligned with organisational policies and legal and regulatory requirements. These practical recommendations can also help organisations reduce resistance, improve trust between employers and employees, mitigate negative outcomes, avoid ethical concerns, and increase acceptance of surveillance.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100120"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143842870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2025-12-01Epub Date: 2025-07-10DOI: 10.1016/j.digbus.2025.100138
Andri Dayarana K. Silalahi , Do Thi Thanh Phuong , Adi Prasetyo Tedjakusuma , Ixora Javanisa Eunike , Dalianus Riantama
{"title":"How does time pressure shape impulsive buying behavior? Hedonic vs. utilitarian values emerges as a key driver on E-commerce platforms","authors":"Andri Dayarana K. Silalahi , Do Thi Thanh Phuong , Adi Prasetyo Tedjakusuma , Ixora Javanisa Eunike , Dalianus Riantama","doi":"10.1016/j.digbus.2025.100138","DOIUrl":"10.1016/j.digbus.2025.100138","url":null,"abstract":"<div><div>This study explores the dynamics of consumer impulsive buying behavior—both affective and cognitive—on e-commerce platforms by identifying key shopping motivation factors and examining the role of customer value, which includes both hedonic and utilitarian dimensions. Additionally, the research investigates the moderating effect of time pressure on the relationship between consumer value and impulsive buying behavior. This study uses structural equation modeling (SEM) with Smart-PLS software to analyze data from Indonesian (<em>N</em> = 520) e-commerce buyers. The results indicate that shopping motivations, particularly ‘best deal’ and ‘social’ factors, significantly enhance consumers' hedonic value but do not impact utilitarian value. Hedonic value, in turn, strongly influences affective impulsive buying behavior, whereas utilitarian value does not. Additionally, time pressure moderates the relationship between hedonic value and affective impulsive buying, while having no effect on the link between utilitarian value and cognitive impulsive buying. This study provides a comprehensive look at impulsive buying behavior in e-commerce, focusing on consumer value and the role of time pressure. The findings show that exclusive deals and social interactions boost hedonic value, which has a stronger effect on affective impulsive buying than utilitarian value on cognitive impulsive buying. These insights help e-commerce platforms refine strategies to increase consumer engagement and impulsive purchases.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100138"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144604718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2025-12-01Epub Date: 2025-04-15DOI: 10.1016/j.digbus.2025.100123
Ana Claudia de Araujo Moxoto , Elias Soukiazis , Paulo Melo
{"title":"Determinants of succe ss in initial coin offerings (ICOs): A systematic literature review","authors":"Ana Claudia de Araujo Moxoto , Elias Soukiazis , Paulo Melo","doi":"10.1016/j.digbus.2025.100123","DOIUrl":"10.1016/j.digbus.2025.100123","url":null,"abstract":"<div><div>Initial Coin Offerings (ICOs) have emerged as a transformative financing mechanism, allowing startups to raise capital through blockchain technology and digital tokens. This paper presents a systematic literature review of 115 articles published between 2016 and 2024, sourced from the Scopus database, aimed at identifying the key factors that contribute to the success of ICOs. The study categorizes these factors into four main areas: Human and Social Capital, Technological Characteristics, Governance and Legal Aspects, and Campaign Finance Details. The findings indicate that the success of ICOs is significantly influenced by the expertise and quality of the founding team, particularly their technical skills, reputation, and ability to engage effectively with the community. Technological elements, such as the quality of the source code, the type of token (utility vs. security), and the use of smart contracts, also play a crucial role in building investor confidence. Furthermore, governance and legal clarity are essential for long-term sustainability, with jurisdictions that offer supportive regulatory frameworks attracting a greater number of ICOs. In addition, transparent financial reporting, well-designed tokenomics, and effective campaign strategies have a substantial impact on fundraising success. This review emphasizes the necessity for practical and adaptive policymaking to address the complexities of the ICO market. Policymakers must strike a balance between investor protection and innovation, promote technological advancements while mitigating risks, and encourage international collaboration to harmonize regulatory standards. By synthesizing the current state of knowledge, this paper provides valuable insights for researchers, investors, entrepreneurs, and policymakers. It highlights the importance of a comprehensive approach to ICO regulation that integrates technological innovation, strong governance, and behavioral insights to foster a sustainable and inclusive blockchain-based business ecosystem.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100123"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143850117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}