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A blockchain-driven business model for supplier selection and order allocation leveraging smart contracts in supply chains 利用供应链中的智能合约,用于供应商选择和订单分配的区块链驱动的商业模式
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-06-16 DOI: 10.1016/j.digbus.2025.100128
Ashkan Emami , Mehdi Seifbarghy , Antragama Ewa Abbas , Wichai Chattinnawat , Nezir Aydin
{"title":"A blockchain-driven business model for supplier selection and order allocation leveraging smart contracts in supply chains","authors":"Ashkan Emami ,&nbsp;Mehdi Seifbarghy ,&nbsp;Antragama Ewa Abbas ,&nbsp;Wichai Chattinnawat ,&nbsp;Nezir Aydin","doi":"10.1016/j.digbus.2025.100128","DOIUrl":"10.1016/j.digbus.2025.100128","url":null,"abstract":"<div><div>Supply chain operations have tended to become more complex, thus placing significant pressure on one of the most critical processes: supplier selection and order allocation (SSOA). This process involves a focal company selecting suppliers and allocating orders to obtain required materials. Achieving effective SSOA processes is challenged by (1) reliance on centralized governance and (2) ensuring effective contract management. While so called “smart contracts” could address these challenges, design knowledge about such technology — particularly in the SSOA context — is underexplored in the literature. In this paper we design a smart contract for SSOA in supply chains. We conducted a design science research study and developed three core artifacts: (1) a mathematical description of SSOA; (2) a system model of actor interactions; and (3) SSOA-relevant algorithms. Utilizing the Ethereum blockchain, we demonstrated and tested our smart contracts through scenario analysis. We found that our design is feasible and highly likely to address centralization and effectiveness challenges in SSOA. This paper contributes to the literature by demonstrating how smart contract design focusing on SSOA can further enhance blockchain-driven business models. In addition, we offer prescriptive knowledge on developing smart contracts for SSOA in supply chains.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100128"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144331323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Innovating the experience economy: How novel technologies transform customer experiences 创新体验经济:新技术如何改变客户体验
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-06-10 DOI: 10.1016/j.digbus.2025.100134
Marion Garaus , Horst Treiblmaier , Udo Wagner , Christian Garaus
{"title":"Innovating the experience economy: How novel technologies transform customer experiences","authors":"Marion Garaus ,&nbsp;Horst Treiblmaier ,&nbsp;Udo Wagner ,&nbsp;Christian Garaus","doi":"10.1016/j.digbus.2025.100134","DOIUrl":"10.1016/j.digbus.2025.100134","url":null,"abstract":"<div><div>Based on the concept of the experience economy, in this article we develop a framework for novel technologies (i.e., artificial intelligence, augmented reality, and virtual reality) that companies can use to shape customer experiences. This conceptual work addresses key concerns about ethics, privacy, cognitive overload, alienation, and sustainability, responding to calls for a critical discussion of these issues. We illustrate how these technologies can be integrated into the experience economy framework and applied in retail settings to enhance customer experiences across the four experiential realms of entertainment, education, escapism, and esthetics. Specifically, we outline how these technologies fit into the experience economy and can create positive experiences across all four realms. Chatbots are used as a case example to illustrate the application of our modified framework. This framework could serve as the theoretical foundation for future academic studies exploring the impact of novel technologies on consumers' retail experiences. Integrating AI, AR, and VR into the experience economy framework offers significant theoretical and practical insights into enhancing consumer retail experiences. These technologies provide new opportunities for creating personalized, immersive, and engaging experiences. By applying our enhanced experience-economy framework, companies can systematically explore the impact of using these technologies to improve consumers' experiences.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100134"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144338964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Best practices for blockchain-driven digital transformation in cross-industry settings 跨行业环境中区块链驱动的数字化转型的最佳实践
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-05-06 DOI: 10.1016/j.digbus.2025.100127
Anniina Saari , Sarah Sinclair , Rebecca Leshinsky , Seppo Junnila
{"title":"Best practices for blockchain-driven digital transformation in cross-industry settings","authors":"Anniina Saari ,&nbsp;Sarah Sinclair ,&nbsp;Rebecca Leshinsky ,&nbsp;Seppo Junnila","doi":"10.1016/j.digbus.2025.100127","DOIUrl":"10.1016/j.digbus.2025.100127","url":null,"abstract":"<div><div>Digital transformation (DT) is complex and uncertain, particularly within traditional industries. Distributed ledger technology, such as blockchain, has driven DT across many global sectors. Despite its transformative potential, scaling blockchain solutions beyond pilot projects often fails due to technical, organisational and environmental barriers. Many failures stem from ineffective collaboration and strategic misalignment among ecosystem partners rather than from technology. This study examines collaborative processes and enabling capabilities required for successful DT by focusing on a longitudinal case study from Finland (2019–2023). The case follows a cross-industry, blockchain-driven DT initiative that achieved scale despite transitioning from private blockchain to centralised technologies after market entry. While the role of blockchain in this success has been documented (<span><span>Saari et al., 2024</span></span>), the ecosystem collaboration mechanisms and strategies for tackling challenges remain unclear. Using the technology–organisation–environment (TOE) framework, this paper analyses how DT unfolded across these contexts, identifying best practice strategies and enabling capabilities. The study draws on 35 interviews with key stakeholders and thematic content analysis to identify critical scaling enablers. Our findings reveal that scaling blockchain-driven DT in cross-industry settings requires 1) industry-level mindset and shared vision, 2) formalised collaboration and public–private partnerships, 3) governance structure with a sustainable business model and funding, 4) complementary ecosystem roles and an early-stage champion, 5) stakeholder training and support and 6) flexibility in technology and agile implementation. These elements show that trust and strategic alignment can emerge even among direct competitors, offering valuable insights for enterprises exploring blockchain innovation in business-to-business contexts.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100127"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143936501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of FinTech on bank performance: A systematic literature review 金融科技对银行绩效的影响:系统文献综述
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-05-24 DOI: 10.1016/j.digbus.2025.100131
Feng Xu, Yuliya Kasperskaya, Marti Sagarra
{"title":"The impact of FinTech on bank performance: A systematic literature review","authors":"Feng Xu,&nbsp;Yuliya Kasperskaya,&nbsp;Marti Sagarra","doi":"10.1016/j.digbus.2025.100131","DOIUrl":"10.1016/j.digbus.2025.100131","url":null,"abstract":"<div><div>This paper investigates the impact of financial technology (FinTech) on bank performance through a comprehensive bibliometric analysis of publications from the Web of Science Core Collection Database published between 2015 and July 2024. The study employs the R-package litsearchr for keyword search string development and uses VosViewer and Bibliometrix for science mapping and network analysis. The research addresses five key questions, including research trends, influential authors and sources, geographical influences, notable research clusters, and the aspects of bank performance affected by FinTech. The paper proposes four future research directions, suggesting the exploration of alternative bank performance metrics, greater regional focus, the investigation of emerging themes such as financial inclusion and the role of entrepreneurship, and advances in methodologies. This article contributes to significantly enhancing the understanding of how FinTech is reshaping the banking industry and providing a robust foundation for future research to build upon, making it a valuable resource for both academics and practitioners interested in the intersection of technology and finance.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100131"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144168660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Harnessing dynamic capabilities for data-driven business model innovation in incumbents 利用动态能力,在现有企业中实现数据驱动的商业模式创新
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-04-15 DOI: 10.1016/j.digbus.2025.100124
Shailesh Tripathi , Nadine Bachmann , Manuel Brunner , Herbert Jodlbauer
{"title":"Harnessing dynamic capabilities for data-driven business model innovation in incumbents","authors":"Shailesh Tripathi ,&nbsp;Nadine Bachmann ,&nbsp;Manuel Brunner ,&nbsp;Herbert Jodlbauer","doi":"10.1016/j.digbus.2025.100124","DOIUrl":"10.1016/j.digbus.2025.100124","url":null,"abstract":"<div><div>Data-driven business model innovation (DDBMI) leverages digital technologies to seize opportunities and address challenges, yet incumbents often struggle due to their reliance on existing capabilities. This study investigates the dynamic capabilities (DCs) incumbents need for DDBMI. It employs a multistage literature search, topic modeling to identify nine DDBMI global themes, thematic synthesis to generalize these themes, and qualitative content analysis to delineate the digital and strategic DCs necessary for their implementation. The study presents a structured approach to DDBMI through the development of the value-added concept, elaborated via four interrelated frameworks that (1) list DCs applied in DDBMI, (2) outline how to define, identify, and deploy DCs, (3) integrate DC implementation into the DDBMI process, and (4) map the value-added concept onto the four phases of the BMI process. Methodologically, the study advances data-driven literature reviews by adopting a multi-method approach. Theoretically, it contributes to DC theory by integrating it with DDBMI and identifying DCs as key enablers of the successful implementation of DDBMs. Practically, we provide guidance for practitioners on defining, identifying, and deploying DCs to drive value creation and sustainability in DDBMI through our proposed meta-level conceptual framework.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100124"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143870638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding online repurchase intention among young Colombian consumers: A relationship-based approach 了解哥伦比亚年轻消费者的在线再购买意愿:基于关系的方法
IF 7.2
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-08-13 DOI: 10.1016/j.digbus.2025.100146
Marelby Amado-Mateus , Alfredo Guzmán-Rincón , Francisco David Ortega-Almonacid
{"title":"Understanding online repurchase intention among young Colombian consumers: A relationship-based approach","authors":"Marelby Amado-Mateus ,&nbsp;Alfredo Guzmán-Rincón ,&nbsp;Francisco David Ortega-Almonacid","doi":"10.1016/j.digbus.2025.100146","DOIUrl":"10.1016/j.digbus.2025.100146","url":null,"abstract":"<div><div>The growth of e-commerce in Latin America has significantly transformed consumer behavior, particularly among young people. However, the mechanisms through which customer experience, satisfaction, trust, and word of mouth (WOM) influence repurchase intention remain underexplored in emerging markets. This study examines both the direct and mediating effects of these variables on online repurchase intention among Colombian university students. A cross-sectional quantitative design was employed, using a structured questionnaire administered to 283 participants. Structural equation modeling was applied to test eight hypotheses. The results confirm that satisfaction is the strongest predictor of repurchase intention and significantly mediates the relationship between experience, trust, and WOM. Additionally, customer experience was found to directly influence satisfaction and WOM, while the latter positively impacts trust. However, no significant direct relationship was observed between trust and repurchase intention. These findings suggest that, in digitally mature segments such as university students, trust alone is insufficient to secure behavioral loyalty. This study contributes an integrated relational model that complements previous approaches, introduces new explanatory pathways among key variables, and provides evidence from the Latin American context. Moreover, it offers practical insights for e-retailers aiming to enhance customer loyalty through emotionally satisfying experiences and social validation.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100146"},"PeriodicalIF":7.2,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144863806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of consumer response to online same-day grocery delivery service: The case of South Korea 消费者对在线当日杂货配送服务的反应分析:以韩国为例
IF 7.2
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-08-15 DOI: 10.1016/j.digbus.2025.100148
Hyun Sang An , Arim Park , Ju Myung Song , Christina Chung
{"title":"Analysis of consumer response to online same-day grocery delivery service: The case of South Korea","authors":"Hyun Sang An ,&nbsp;Arim Park ,&nbsp;Ju Myung Song ,&nbsp;Christina Chung","doi":"10.1016/j.digbus.2025.100148","DOIUrl":"10.1016/j.digbus.2025.100148","url":null,"abstract":"<div><h3>Purpose</h3><div>This study is to examine what affects consumers' decision-making processes for adopting same-day online grocery delivery services in South Korea.</div></div><div><h3>Design/methodology/approach</h3><div>It analyzes the cognitive (vendor, product, price quality, and perceived risk), affective (trust and relationship commitment), and conative (word-of-mouth and service adoption intention) dimensions within an integrated framework of customer value theory, commitment-trust theory, and the cognitive-affective-conative model.</div></div><div><h3>Findings</h3><div>The findings reveal that product quality, price, and decreased perceived risk significantly impact consumer trust, but vendor quality does not. Trust positively influences relationship commitment and consumer willingness to share positive word-of-mouth and adopt the service consequently. The results reveal the importance of trust and commitment in the consumer decision-making process when adopting new services.</div></div><div><h3>Originality/value</h3><div>It recommends that service providers focus on service differentiation, customer experience, and service adoption incentives. Personalized marketing communication and continuous customer engagement are also recommended to enhance positive word-of-mouth and actual service adoption.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100148"},"PeriodicalIF":7.2,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144903847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AI driven transformation in trade finance: A roadmap for automating letter of credit document examination 贸易融资中人工智能驱动的转型:自动化信用证单据审查的路线图
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-05-24 DOI: 10.1016/j.digbus.2025.100130
Mounaf Asaad Khalil, Regina Padmanabhan, Majed Hadid, Adel Elomri, Laoucine Kerbache
{"title":"AI driven transformation in trade finance: A roadmap for automating letter of credit document examination","authors":"Mounaf Asaad Khalil,&nbsp;Regina Padmanabhan,&nbsp;Majed Hadid,&nbsp;Adel Elomri,&nbsp;Laoucine Kerbache","doi":"10.1016/j.digbus.2025.100130","DOIUrl":"10.1016/j.digbus.2025.100130","url":null,"abstract":"<div><div>International trade with unfamiliar stakeholders poses challenges of trust, payment security, and regulatory compliance. Letters of Credit (LC) help mitigate these risks but rely on manual, error prone processes that lead to delays, high costs, and limited scalability. This study proposes a roadmap for AI adoption in trade finance, specifically targeting the automation of LC document examination. Guided by the Technology-Organization-Environment (TOE) framework and complemented by individual-level insights from the Technology Acceptance Model (TAM), the research integrates organizational, technological, and behavioral factors to frame the adoption process. A literature-driven approach, supported by expert insights and case study analysis, was used to identify trade finance bottlenecks and the role of AI in addressing them. The findings highlight AI's potential in discrepancy detection, workflow optimization, and compliance improvement. However, full automation remains impractical due to regulatory and trust concerns. A hybrid AI-human approach is proposed as a practical and effective solution. This study contributes to bridging research gaps in AI-driven trade finance and provides strategic insights for implementing intelligent document examination systems.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100130"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144154766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The role of artificial intelligence across the source-to-pay framework: Theoretical and practical aspects 人工智能在源到支付框架中的作用:理论和实践方面
IF 7.2
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-11-25 DOI: 10.1016/j.digbus.2025.100160
Nour Lakhal, Adel Aazami, Sebastian Kummer
{"title":"The role of artificial intelligence across the source-to-pay framework: Theoretical and practical aspects","authors":"Nour Lakhal,&nbsp;Adel Aazami,&nbsp;Sebastian Kummer","doi":"10.1016/j.digbus.2025.100160","DOIUrl":"10.1016/j.digbus.2025.100160","url":null,"abstract":"<div><div>The procurement function is undergoing a significant transformation driven by the integration of Artificial Intelligence (AI) and other Industry 4.0 technologies across the Source-to-Pay (S2P) process. While prior research has acknowledged the potential of digital procurement tools, there remains a lack of clarity regarding AI's role in specific stages of the S2P framework. This study addresses that gap by examining how AI is applied across three key procurement domains: Source-to-Contract (S2C), Purchase-to-Pay (P2P), and Supplier Relationship Management (SRM). Using a qualitative approach, we conducted semi-structured interviews with procurement professionals to explore AI's practical uses, perceived benefits, and challenges. The findings show that AI enhances efficiency, decision-making, and supplier collaboration, while also driving cross-cutting advances such as orchestration, Application Programming Interface (API) integration, data governance, and new skill requirements. Beyond these process-level benefits, the study highlights practical implications for organizations, including improved cost control, agility, and stronger supplier relationships. Overall, the research contributes to the literature on AI in supply chain management and offers actionable guidance for organizations seeking to leverage digital transformation to innovate and build resilience in procurement.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100160"},"PeriodicalIF":7.2,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145623209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Webtop applications as productivity enablers: A study on employee performance in modern workplaces 作为生产力推动者的网络桌面应用:对现代工作场所员工绩效的研究
Digital Business Pub Date : 2025-12-01 Epub Date: 2025-06-07 DOI: 10.1016/j.digbus.2025.100133
Mohammad Nurul Alam , Ra'ed Masa'deh , Hammad S. Alotaibi , Md Aminul Islam , Mohammad Fakhrul Islam , Imdadullah Hidayat Ur Rehman , Fariza Hashim
{"title":"Webtop applications as productivity enablers: A study on employee performance in modern workplaces","authors":"Mohammad Nurul Alam ,&nbsp;Ra'ed Masa'deh ,&nbsp;Hammad S. Alotaibi ,&nbsp;Md Aminul Islam ,&nbsp;Mohammad Fakhrul Islam ,&nbsp;Imdadullah Hidayat Ur Rehman ,&nbsp;Fariza Hashim","doi":"10.1016/j.digbus.2025.100133","DOIUrl":"10.1016/j.digbus.2025.100133","url":null,"abstract":"<div><div>The rapid digital transformation in the telecommunication industry has underscored the importance of webtop applications as productivity enablers. This study examines the impact of key webtop application features—User Interface Usability (UIU), System Integration (SI), Real-Time Data Access (RTDA), and Collaboration Features (CF)—on Employee Productivity (EP) in Bangladesh's telecommunication sector. Grounded in the Task-Technology Fit (TTF) theory, the study investigates the mediating role of Knowledge Sharing (KS) and the moderating role of Technology Training Availability (TTA). Using a quantitative research approach, data were collected through structured surveys from 384 employees in the telecommunication industry and analyzed using Smart-PLS 4.0. The findings reveal that all webtop application features significantly enhance EP, with KS mediating these relationships. TTA positively moderates the effects of RTDA and CF but shows a negative moderation for UIU and no significant impact for SI. The study's novelty lies in its comprehensive exploration of webtop applications within a developing economy, addressing both the technological and human dimensions of productivity. Recommendations include fostering a culture of knowledge sharing, optimizing training programs to match technological complexity, and investing in feature-rich, integrated systems to enhance organizational performance. This research offers actionable insights for managers, policymakers, and academics, providing a robust framework for leveraging digital tools to enhance productivity in modern workplaces. The study contributes to the theoretical discourse by extending the TTF framework and provides a practical roadmap for technology adoption and workforce development in rapidly digitalizing industries.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 2","pages":"Article 100133"},"PeriodicalIF":0.0,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144261808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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