Digital Business最新文献

{"title":"An empirical study on the use of artificial intelligence in the banking sector of Indonesia by extending the TAM model and the moderating effect of perceived trust","authors":"Ridho Bramulya Ikhsan ,&nbsp;Yudi Fernando ,&nbsp;Hartiwi Prabowo ,&nbsp;Yuniarty ,&nbsp;Anderes Gui ,&nbsp;Engkos Achmad Kuncoro","doi":"10.1016/j.digbus.2024.100103","DOIUrl":"10.1016/j.digbus.2024.100103","url":null,"abstract":"<div><div>Artificial intelligence technology is increasingly becoming integral in business, and banks need to implement this technology on a large scale for competitiveness. However, studies on artificial intelligence in the banking sector are limited, and customers are concerned about its implementation. Therefore, this study aims to measure the intention to continue adopting artificial intelligence in Indonesia's banking sector. This study proposed nineteen hypotheses and used a technology acceptance model framework with the awareness of artificial intelligence, subjective norms, perceived risk, and perceived trust as extensions. The researchers surveyed 388 bank customers who have interacted with artificial intelligence. The survey results extended the technology acceptance model framework by accepting all the hypotheses. This study contributes to the banking industry of developing countries by generating artificial intelligence technology with a high level of security.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100103"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143165705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The power of social media: Exploring online member groups and psychological factors to support responsible consumption","authors":"Muchsin Saggaff Shihab ,&nbsp;Ridho Bramulya Ikhsan ,&nbsp;Ahmad Fakhrorazi","doi":"10.1016/j.digbus.2024.100101","DOIUrl":"10.1016/j.digbus.2024.100101","url":null,"abstract":"<div><div>Consumer behavior in purchasing green products, especially food and cosmetics, is influenced by many factors. However, the role of online member group support in supporting the purchase of green products has received less attention despite the increase in the number of social media users. With the support of the norm activation model and social learning theory, this study unveils the purchase behavior of green products with the critical factors of social media use, online member group support, and psychological factors. Using a sample of 323 respondents who are experienced in purchasing green products and belong to green communities on social media, structural equation modeling revealed that social media usage and online member group support have a significant influence. Both constructs significantly influence green purchasing behavior. In addition, social media usage significantly influences subjective norms and green knowledge, whereas subjective norms also support green purchasing behavior. Green knowledge contributes to social responsibility, and social responsibility supports green purchasing behavior. This research provides valuable insights for companies on the importance of sustainability innovation for green food and cosmetic products.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100101"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reinvestment intentions in cryptocurrency: Examining the dynamics of risks and investor risk tolerance","authors":"Ishtiaq Ahmad Bajwa","doi":"10.1016/j.digbus.2024.100104","DOIUrl":"10.1016/j.digbus.2024.100104","url":null,"abstract":"<div><div>Digital currencies, including Bitcoins, Ethereum, and others, are an established alternative asset class opted by individual and institutional investors worldwide. However, this digital asset class carries several inherent risks. This study investigates the influence of three key risks, including liquidity risk, cyber risk, and regulatory risk, on the reinvestment intentions of investors. Data was collected from global crypto investors via a questionnaire and analyzed using PLS structural equation modeling. The study further used Investors' risk tolerance as a moderating variable. The findings of the study reveal that a significant and negative relationship exists between liquidity risk, cyber risk, regulatory risk, and investors' reinvestment intentions. Interestingly, investors with high-risk tolerance levels seem less affected by cyber security concerns, as they are more capable of absorbing or overlooking such risks. On the other hand, liquidity and regulatory risks appear to affect all types of investors irrespective of their risk tolerance level. This study bridges an important research gap by providing clear evidence on how these specific risks influence reinvestment decisions in the growing crypto market. It highlights the critical need for effective risk management strategies and stronger regulatory frameworks to address cyber vulnerabilities, tackle liquidity issues, and offer regulatory clarity. Taking these steps are essential for boosting investor confidence and encouraging their sustained involvement in the cryptocurrency ecosystem.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100104"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143166729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital entrepreneurship ecosystems: Then vs. now-a future perspectives","authors":"Md. Tota Miah ,&nbsp;Nurgul Aiupova ,&nbsp;Szilvia Erdei-Gally ,&nbsp;Mária Fekete-Farkas","doi":"10.1016/j.digbus.2025.100110","DOIUrl":"10.1016/j.digbus.2025.100110","url":null,"abstract":"<div><div>Digital entrepreneurship ecosystem has become a central topic in the digital economy which is characterized by an inclusive and changing framework. This study aims to investigate the key components, trends and latent topics of digital entrepreneurship ecosystem. The data (1234 articles) were obtained from the Web of Science and Scopus database, covering 18 years' data ranging from 2006 to 2023. A hybrid method, integrating topic modeling and bibliometric analysis were adopted. The data were analyzed using R studio software, version (2023.12.0) and the results show notable increase in scientific publications, with a 93 % growth and over 200 articles in the last three years, signifies the growing interest in digital entrepreneurship, particularly in prestigious journals like “Small Business Economics” and “Journal of Technology Transfer.” The study highlights the leading contributions of Anglo-Saxon region (US, UK, Australia), and leading European countries like Germany in this area. Six primary topics emerge: 1) digital entrepreneurship in academia, 2) women entrepreneurship and gender role, 3) entrepreneurship ecosystem and innovation, 4) government policy and economic strategy in entrepreneurship, 5) social entrepreneurship and sustainability and, 6) start-up innovation and incubation. Besides, the study proposes a conceptual framework by integrating Quadruple Helix Model for understanding the sustainable digital ecosystem. The findings suggest a comprehensive approach to support policy framework and practices, aiming to foster an inclusive digital entrepreneurship ecosystem in most developing African and Asian countries.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100110"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143427919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corrigendum to “Adoption of UPI among Indian users: Using extended meta-UTAUT model” [Digital Business 4 (2024) 100093]","authors":"Mohammad Razi-ur-Rahim ,&nbsp;Mustafa Raza Rabbani ,&nbsp;Furquan Uddin ,&nbsp;Zakir Hossen Shaikh","doi":"10.1016/j.digbus.2024.100105","DOIUrl":"10.1016/j.digbus.2024.100105","url":null,"abstract":"","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100105"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143847434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The trust-driven path to consumer engagement behaviors: Exploring the role of streamer and platform characteristics in live-streaming E-commerce","authors":"Adi Prasetyo Tedjakusuma ,&nbsp;Andri Dayarana K. Silalahi ,&nbsp;Ixora Javanisa Eunike ,&nbsp;Do Thi Thanh Phuong ,&nbsp;Dalianus Riantama","doi":"10.1016/j.digbus.2025.100115","DOIUrl":"10.1016/j.digbus.2025.100115","url":null,"abstract":"<div><div>Live-streaming e-commerce is revolutionizing online retail by fostering real-time consumer engagement, yet limited research explores how streamer and platform characteristics jointly influence trust and drive consumer engagement behaviors (CEB). This study examines how streamer attributes (beauty, humor, passion, expertise, and warmth) and platform features (interactivity and personalization) shape trust in streamers and products, subsequently affecting CEB dimensions, including augmenting, co-developing, influencing, and mobilizing. Using data from 682 respondents and analyzing with Structural Equation Modeling (SEM) via SmartPLS 4.0, the findings reveal that beauty and interactivity are pivotal for trust in streamers, while expertise and personalization are critical for trust in products. Trust in streamers emerged as the strongest predictor of CEB, emphasizing its role in fostering consumer loyalty and interaction. This research contributes to theory by integrating socio-technical perspectives with trust-based consumer engagement frameworks, offering a holistic understanding of trust to cultivate CEB. Practically, the study highlights the importance of employing streamers with strong interpersonal appeal and creating interactive, personalized shopping experiences to boost trust and engagement. The study advances live-streaming e-commerce by providing insights and presenting an original, trust-driven model for enhancing consumer engagement.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100115"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143684070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mitigating seller uncertainty in social commerce platforms by exploring pre-purchase customer-seller signals","authors":"Fadi Herzallah ,&nbsp;Mohammed A. Al-Sharafi","doi":"10.1016/j.digbus.2025.100116","DOIUrl":"10.1016/j.digbus.2025.100116","url":null,"abstract":"<div><div>In the growing social commerce landscape, addressing seller uncertainty has become critical for fostering consumer trust and enhancing purchase decisions. Seller uncertainty, often driven by information asymmetry and a lack of trust signals, can significantly hinder transactions on these platforms. This study investigates the mitigation of seller uncertainty in social commerce platforms by exploring pre-purchase customer-seller signals. Utilizing signaling theory, the research examines the role of information quality, positive reviews, seller-reputation, seller-popularity, and return policy leniency in reducing uncertainty. A hybrid SEM-ANN approach was employed to rigorously examine these relationships. Data was gathered from 368 social commerce users, providing robust insights into the factors that most significantly influence seller uncertainty. The findings reveal that all five signals play a significant role in reducing seller-uncertainty, with information quality emerging as the most critical factor. This emphasizes the need for sellers to provide clear, accurate, and comprehensive information to alleviate buyer concerns. The findings contribute theoretically and practically by deepening the understanding of uncertainty reduction mechanisms in social commerce and providing valuable insights for sellers and platform designers.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100116"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143687649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Building digital platform ecosystems: A synthetization of fundamental design topics from a literature review","authors":"Thomas Goertler,&nbsp;Marcel Papert,&nbsp;Isabel Fischer,&nbsp;Malou Schmidt","doi":"10.1016/j.digbus.2025.100109","DOIUrl":"10.1016/j.digbus.2025.100109","url":null,"abstract":"<div><div>The purpose of this paper is to contribute to the existing body of research on digital platforms by adopting an ecosystem perspective and considering an established framework. Through our work, we synthesize previous findings related to digital platforms and provide new insights into their ecosystem design. To achieve this, we conducted a comprehensive literature review to identify and synthesize relevant findings. Using this framework, we conducted a qualitative content analysis that allowed us to derive design recommendations and aggregate related design themes from the reviewed publications. The results of our study reveal a detailed framework that includes various design topics tailored to different stakeholders within the platform ecosystem. In practical terms, our findings provide valuable guidance to practitioners to help them make informed design and resource allocation decisions in the context of complex transformation projects. The identified themes synthesize the activities necessary to develop a platform's ecosystem and can be viewed as a basic design framework. This framework can serve as a playbook for practitioners seeking to navigate digital transformation processes toward platform-based models. Given the critical role of platform design in both academic and practical domains, this study aims to synthesize existing research on digital platforms and offer a framework that considers possible design topics from a business ecosystem perspective. This contribution is particularly important given the growing importance of platform ecosystems in today's digital economy.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"5 1","pages":"Article 100109"},"PeriodicalIF":0.0,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143349254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Key ambidextrous IT governance mechanisms for successful digital transformation: A case study of Bank Rakyat Indonesia (BRI)","authors":"Rahmat Mulyana,&nbsp;Lazar Rusu,&nbsp;Erik Perjons","doi":"10.1016/j.digbus.2024.100083","DOIUrl":"https://doi.org/10.1016/j.digbus.2024.100083","url":null,"abstract":"<div><p>Many organizations tried to accelerate their digital transformation, but some of them failed, possibly due to poor governance. Previously the influence of ambidextrous IT governance mechanisms on digital transformation and organizational performance were studied. However, there is a need to investigate what are the key ambidextrous IT governance mechanisms that lead to a successful digital transformation and how they are implemented. A case study was conducted at BRI to address the problem. BRI is an incumbent bank that recently won numerous awards. The case study was chosen to investigate one instance in detail to discover contextual understanding that might not have become apparent priorly. The data was collected by semi-structured interviews triangulated with internal documents until data saturation. Subsequently, the collected data underwent thematic analysis. The findings revealed seven key ambidextrous IT governance mechanisms, encompassing board and executive, strategy and architecture, talent and culture, data and information, development and operation, internal and external collaborations, as well as risk and audit. The study also examined how BRI digital transformation dimensions (digital transformation strategy, strategic alignment, digital and IT assets, knowledge and capability, and innovation culture) impacted organizational performance. Lastly, BRI's organizational performance achievements were examined using operational excellence, customer experience, industry presence, and financial return dimensions. This study offers valuable research insights by exploring the key ambidextrous IT governance mechanisms that influence digital transformation and organizational performance. The study also provides the practical implications on how to implement key ambidextrous mechanisms toward a successful digital transformation, including its organizational performance achievements.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100083"},"PeriodicalIF":0.0,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000115/pdfft?md5=338901b6db38f27d19ac265bbafae1f0&pid=1-s2.0-S2666954424000115-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141482299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Business models for the Blockchain: An empirical analysis","authors":"Nitin Upadhyay","doi":"10.1016/j.digbus.2024.100082","DOIUrl":"https://doi.org/10.1016/j.digbus.2024.100082","url":null,"abstract":"<div><p>Business models of industries and ventures enabled by new and emerging technologies are under-developed and fragmented. The blockchain technology promises to disrupt the business models. However, the scholarly literature in blockchain research is only beginning to emerge, and the majority are focused on the technical aspect leaving aside the business model complexities for blockchain applications. This paper fills this gap and proposes a blockchain business model framework. The research utilizes a sequential exploratory research design (SERD), encompassing two key phases: an initial phase involving a literature review and interviews to delineate blockchain business model building blocks and types, followed by a subsequent survey to identify the most pertinent building blocks and types. The findings helped to formulate the framework, necessary building blocks, and block types specifically for the blockchain applications. Organizations can tailor their business model through various configuration options and mechanisms, considering the arrangement of block types within each block according to their significant score levels. By giving priority to those with scores above the block's average, organizations can evaluate the performance of their models and pinpoint areas for enhancement. The proposed framework can be considered as a reference point for developing business models for blockchain applications.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100082"},"PeriodicalIF":0.0,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000103/pdfft?md5=872182c43dd1fd3011821c28d6250c69&pid=1-s2.0-S2666954424000103-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141324009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}