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Building human resources capability in health care: a global analysis of best practice--Part II. 保健人力资源能力建设:最佳做法的全球分析————第二部分。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810215728
M Zairi
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引用次数: 0
Protecting the whistleblower: preventing retaliation following a report of patient abuse in health-care institutions. 保护举报人:防止在卫生保健机构虐待病人的报告后进行报复。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810207088
K Burkin, B H Kleiner
{"title":"Protecting the whistleblower: preventing retaliation following a report of patient abuse in health-care institutions.","authors":"K Burkin,&nbsp;B H Kleiner","doi":"10.1108/09552069810207088","DOIUrl":"https://doi.org/10.1108/09552069810207088","url":null,"abstract":"<p><p>Health-care providers throughout the United States face litigation and the threat of litigation on a daily basis due to claims of patient abuse. Hidden within the costs associated with defending patient abuse claims are the wrongful termination filings made by employees who claim they were retaliated against for their whistleblowing activity. The purpose of this paper is to demonstrate why an employer would resort to retaliatory acts in the shadow of a patient abuse filing and to discuss what steps are currently taken to prove and investigate the validity of a retaliation claim. Included within the body of this paper are court decisions on the topics of whistleblowing protection and violation of public policy. These examples are illustrated so that recommendations can be provided that assist the employer in avoiding a wrongful discharge claim and help to conclude that retaliation against the whistleblower is a costly mistake even with the employment at-will principle as a defense.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 2-3","pages":"119-24"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810207088","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
"It's just like somebody's turned on a light": an NVQ (National Vocational Qualification) success story from the voluntary sector. “这就像有人打开了一盏灯”:来自志愿部门的NVQ(国家职业资格认证)成功故事。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810196586
A Fearfull
{"title":"\"It's just like somebody's turned on a light\": an NVQ (National Vocational Qualification) success story from the voluntary sector.","authors":"A Fearfull","doi":"10.1108/09552069810196586","DOIUrl":"https://doi.org/10.1108/09552069810196586","url":null,"abstract":"<p><p>This paper reports the findings of an original piece of case study research conducted in a voluntary sector organisation engaged in the provision of care in the community. The organisation caters for three client groups: the elderly; people with learning disabilities; and people suffering from mental ill health. The aim is to promote a good quality of life through personal dignity, individuality and self-determination; and to provide a high standard of nursing care and social support within a homely environment. The organisation employs both professionally qualified nurses, i.e. Registered General and Registered Mental Nurses (RGNs and RMNs), and non-professionally qualified staff, i.e. care/support workers, in order to achieve those aims. The circumstances leading to the decision to introduce the NVQ in Care is examined, as is the level of success with regard to how candidates, their assessors and their managers perceived enhancements in candidates' work performance.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 1","pages":"13-9"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810196586","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21214762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Building human resources capability in health care: a global analysis of best practice--Part III. 保健人力资源能力建设:全球最佳做法分析————第三部分。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810222775
M Zairi
{"title":"Building human resources capability in health care: a global analysis of best practice--Part III.","authors":"M Zairi","doi":"10.1108/09552069810222775","DOIUrl":"https://doi.org/10.1108/09552069810222775","url":null,"abstract":"This is the last part of a series of three papers which discussed very comprehensively best practice applications in human resource management by drawing special inferences to the healthcare context. It emerged from parts I and II that high performing organisations plan and intend to build sustainable capability through a systematic consideration of the human element as the key asset and through a continuous process of training, developing, empowering and engaging people in all aspects of organisational excellence. Part III brings this debate to a close by demonstrating what brings about organisational excellence and proposes a road map for effective human resource development and management, based on world class standards. Healthcare human resource professionals can now rise to the challenge and plan ahead for building organisational capability and sustainable performance.","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 4-5","pages":"166-9"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810222775","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
New developments in a consolidating health care industry. 医疗卫生产业巩固发展新态势。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810200012
D Taylor, B H Kleiner
{"title":"New developments in a consolidating health care industry.","authors":"D Taylor,&nbsp;B H Kleiner","doi":"10.1108/09552069810200012","DOIUrl":"https://doi.org/10.1108/09552069810200012","url":null,"abstract":"<p><p>The current health care industry has recently seen a great deal of consolidation in the form of mergers and acquisitions. These mergers and acquisitions invariably result in a loss of jobs. This paper focuses on two strategies that health care companies use to reduce workforce under these circumstances. Specifically, the paper will focus on the mergers between SmithKline Beckman and Beecham plc in the late 1980s, FHP Health Care and TakeCare Health Plans, and PacifiCare's recent acquisition of FHP Health-care. It will compare and contrast theory, strategy and practices of these six companies as they endeavoured to merge or acquire each other.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 2-3","pages":"66-8"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810200012","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21216358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Chaos and complexity--the future for health care HRM. 混乱和复杂——医疗保健人力资源管理的未来。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810215737
A Mark, P Critten
{"title":"Chaos and complexity--the future for health care HRM.","authors":"A Mark,&nbsp;P Critten","doi":"10.1108/09552069810215737","DOIUrl":"https://doi.org/10.1108/09552069810215737","url":null,"abstract":"<p><p>The need to understand chaos and complexity in organisations has particular importance for health which is bedevilled by the complexity of organisations and the sometimes chaotic nature of its core activities. This article seeks to explore these issues in the context of one of the key functions which is expected to hold together this diversity: Human Resource Management (HRM). An exploration of the nature of HRM in health care as it has evolved indicates that in order for it to have a pivotal role for the future it will need to rethink this role in the changing paradigm which is now emerging; in so doing it could develop as the organisational intelligence for health care in the future facilitating organisational learning and creativity.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 4-5","pages":"139-42"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810215737","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21216363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
The changing context of employment in the NHS: some legal implications of changes to employment contracts. 国民健康保险制度中就业环境的变化:就业合同变化的一些法律含义。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810196603
T Desombre, R Benny
{"title":"The changing context of employment in the NHS: some legal implications of changes to employment contracts.","authors":"T Desombre,&nbsp;R Benny","doi":"10.1108/09552069810196603","DOIUrl":"https://doi.org/10.1108/09552069810196603","url":null,"abstract":"<p><p>The NHS has undergone and continues to undergo rapid change. As a result of this, the duties and responsibilities of employees will also change. Managers within the NHS have a responsibility to ensure that appropriate contracts of employment are held by employees and that, where required, variations in these contracts are documented. This paper uses the example of the changing role of the Executive Nurse Director to highlight the importance of this need. It concludes by warning that failure to consider both the legal duties placed on employers when implementing contractual variations and the legal implications of adopting an unlawful method of variation, might lead to large legal bills and a demand on managerial time dealing with any legal claim against the employer.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 1","pages":"26-32"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810196603","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21214764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Developing consultant care on delivery suite. 开发分娩套件的顾问护理。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810239263
M Hackett
{"title":"Developing consultant care on delivery suite.","authors":"M Hackett","doi":"10.1108/09552069810239263","DOIUrl":"https://doi.org/10.1108/09552069810239263","url":null,"abstract":"<p><p>The need to develop a consultant presence on the delivery suite has never been greater given the emerging quality agenda that is occurring within the speciality. This is identifying a clear impetus for changing consultant practice and also meeting the needs of women more effectively. The article describes these trends, the impetus for change and identifies practically how such a change was achieved within the largest women's hospital in the UK. It defines the basis for building a vision for an improved future and the practical use of management and transformational leadership skills to change consultant behaviour and attitudes with a clear set of outcomes that were achieved.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 6","pages":"229-33"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810239263","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A feedforward and feedback framework for analysing an organisation's resources, capabilities and development needs. 一个前馈和反馈框架，用于分析组织的资源、能力和发展需求。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810235861
M A Taylor
{"title":"A feedforward and feedback framework for analysing an organisation's resources, capabilities and development needs.","authors":"M A Taylor","doi":"10.1108/09552069810235861","DOIUrl":"https://doi.org/10.1108/09552069810235861","url":null,"abstract":"<p><p>The success of an organisation is measured by the progress its people make towards its goals and objectives. But, most organisations today operate in fast changing and competitive environments. In turn, these unpredictable conditions impact on the organisation's internal operations. As a result, established skills and competences can become obsolete. Strong and appropriate competences can enhance an organisation's performance. Strategic managers then need to ensure that their organisational skills and competences remain of an appropriate mix and measure. They need to continuously develop and/or renew the skills and capabilities of their workforce. Identifying what skills need renewing is not easy but very necessary. Identifying them quickly is harder still. An easy to follow framework that can be adapted at the various levels within the organisation's structure could prove useful as a consistent and relatively speedy format for analysing the organisation's resources, capabilities and development needs. This paper supports the use of such a framework.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 6","pages":"196-205"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810235861","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Overcoming cultural barriers to change. 克服文化障碍，实现变革。
Health manpower management Pub Date : 1998-01-01 DOI: 10.1108/09552069810196577
S Hill, D McNulty
{"title":"Overcoming cultural barriers to change.","authors":"S Hill,&nbsp;D McNulty","doi":"10.1108/09552069810196577","DOIUrl":"https://doi.org/10.1108/09552069810196577","url":null,"abstract":"<p><p>This article is a case study which focuses on organisational and cultural change associated with the incorporation of a college which provided pre- and post-registration nursing and midwifery education into a much larger institution within the university sector. Among the issues addressed is whether transformational change, such as that represented by incorporation or merger, can be used by managers to successfully refashion the culture of the organisation, making more effective than traditional or discipline-based management structures. It examines the barriers to change and the various considerations that arose in determining the fit of managerial styles and assesses the outcomes of the process of change.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"24 1","pages":"6-12"},"PeriodicalIF":0.0,"publicationDate":"1998-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069810196577","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 20
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