{"title":"Performance Feedback in Organizations: Understanding the Functions, Forms, and Important Features","authors":"Douglas A. Johnson, C. M. Johnson, P. Dave","doi":"10.1080/01608061.2022.2089436","DOIUrl":"https://doi.org/10.1080/01608061.2022.2089436","url":null,"abstract":"ABSTRACT Feedback surrounds our personal and professional worlds, informing us about what worked and what did not. Within workplace settings, it is important to understand how feedback operates in order to deliberately and carefully craft performance information that, when delivered, generates desirable organizational outcomes. The current paper examines the many potential functions of feedback, including details on how such functions might be established. Behavioral investigations into how to best structure and deliver feedback are detailed, along with considerations of factors that may impact the reception of feedback. Finally, using the current literature as a blueprint, several possible research directions are suggested that would fit well within a behavior analytic perspective.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45624360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Volume 42 Issue 3 of the Journal of Organizational Behavior Management","authors":"David A. Wilder","doi":"10.1080/01608061.2022.2072028","DOIUrl":"https://doi.org/10.1080/01608061.2022.2072028","url":null,"abstract":"","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42565924","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Steven J. Anbro, Ramona Houmanfar, Julie Thomas, Kim Baxter, F. Harris, Laura Crosswell
{"title":"Behavioral Assessment in Virtual Reality: An Evaluation of Multi-User Simulations in Healthcare Education","authors":"Steven J. Anbro, Ramona Houmanfar, Julie Thomas, Kim Baxter, F. Harris, Laura Crosswell","doi":"10.1080/01608061.2022.2084207","DOIUrl":"https://doi.org/10.1080/01608061.2022.2084207","url":null,"abstract":"ABSTRACT Human error in medicine – medical error – has been identified as the third leading cause of death within the United States. Analyses of deaths attributable to medical error conclude that faulty communication plays a central role in medical error. Patient handoffs, the transfer of patient care from one medical professional to another, are frequently occurring behavioral events in healthcare settings where communication accuracy is vital. The medical industry looks to lessons learned from other highly technical, risk-inherent industries such as aviation; they have created a training package called TeamSTEPPS® to address medical error. Among such initiatives, a fundamental challenge is the objective measurement of specific, critical skills. Behavior science offers a robust history of objective behavioral measurement and assessment, and virtual reality (VR) provides a measurement-rich platform for assessing behavior in simulations. The replacement of in-person (Direct) simulations with VR lacks validation research. The present study evaluated the validity of using VR simulations in healthcare education to measure and assess critical skills identified by the TeamSTEPPS® framework for healthcare professionals during simulated patient handoffs.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42746917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jessica A. Nastasi, Alyssa Crowe, Nicole E. Gravina
{"title":"Reporting Demographic Variables in JOBM and JAP: A Comparison and Call to Action","authors":"Jessica A. Nastasi, Alyssa Crowe, Nicole E. Gravina","doi":"10.1080/01608061.2022.2082624","DOIUrl":"https://doi.org/10.1080/01608061.2022.2082624","url":null,"abstract":"ABSTRACT Data on participant demographics (e.g., gender, race/ethnicity, socioeconomic status) can be used to evaluate the existence of disparities and other correlations between the impact of an intervention and people’s intersecting identities (e.g., race, ethnicity, gender) yet these data are seldom reported in behavior-analytic studies. To date, no review has been conducted evaluating the reporting of demographic variables within the subfield of organizational behavior management (OBM). OBM interventions often involve multiple participants across levels of an organization, posing unique considerations for reporting demographic variables and potentially identifiable information in accordance with an organization’s preference for disclosure and human resource policies. Interventions in industrial/organizational psychology may encounter similar barriers to reporting demographic variables. Therefore, we reviewed articles published in the Journal of Organizational Behavior Management (JOBM) and the Journal of Applied Psychology (JAP) from 2015 to 2021 to evaluate current trends in the reporting of demographic variables. Studies that included participants and presented data (i.e., both applied and laboratory research; N = 205) were included for review and were coded based on the setting, method, and reported demographic variables. Results indicated that age and gender/sex were reported in about half of studies in JOBM and most studies in JAP, but race, socioeconomic status, and first language were rarely reported across journals. Considerations for reporting demographic variables in OBM and the utility of those data are discussed.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43557971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Paula R. Ruppel, Jessica F. Juanico, Kayt-Lyn D. Johnson
{"title":"The Effects of Remote Instructions, Rehearsal, and Feedback on Preference Assessment Implementation","authors":"Paula R. Ruppel, Jessica F. Juanico, Kayt-Lyn D. Johnson","doi":"10.1080/01608061.2022.2078455","DOIUrl":"https://doi.org/10.1080/01608061.2022.2078455","url":null,"abstract":"ABSTRACT The use of telehealth has seen recent growth due to the coronavirus disease, resulting in large-scale service delivery changes, which may also necessitate a shift in staff training and performance management procedures. One effective in-vivo procedure is the delivery of performance feedback. There are many characteristics that affect the efficacy of performance feedback (e.g., immediacy). Thus, it may be important to understand how remote technology also affects performance feedback. We evaluated the effects of remote feedback on the accuracy of preference assessment implementation using telehealth-based coaching with three individuals following a history of written instructions and remote rehearsal. Remote feedback was effective for all three participants. Additionally, skills maintained at high levels 1-week post-training and occurred in the presence of a novel confederate and novel stimuli for two of the three participants.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49166199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Investigation of Behavioral Contrast in a Simulated Workplace","authors":"Brandon M. Ring, Heather M. Mcgee","doi":"10.1080/01608061.2022.2073316","DOIUrl":"https://doi.org/10.1080/01608061.2022.2073316","url":null,"abstract":"ABSTRACT A common topic of study in the experimental analysis of behavior is behavioral contrast, which is said to occur when responding during an unchanged condition increases over baseline levels when an extinction procedure is used in a second, separate, condition. The current study consisted of two experiments in which behavioral contrast was examined with college students and described in terms of its relevance for organizational behavior management. Results were mixed, in that one participant demonstrated the behavioral contrast phenomenon. However, the procedure either failed to consistently occasion either extinction behavior or increased levels of responding above baseline levels in an unchanged condition for the remaining participants. These data suggest that while it is possible to demonstrate the behavioral contrast phenomenon with verbal adults using a typing task, the specific procedures necessary to consistently engender this phenomenon with this population have not yet been determined.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47902223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Use of a Pictorially Enhanced Self-Instruction Packet to Improve Weekly Time Sheet Completion in an ABA Clinic","authors":"Kristopher J. Brown","doi":"10.1080/01608061.2022.2063221","DOIUrl":"https://doi.org/10.1080/01608061.2022.2063221","url":null,"abstract":"ABSTRACT Applied behavior analysis (ABA) has steadily grown over the previous 30 years due in large part to its effectiveness as a treatment for autism spectrum disorder (ASD) and other developmental disabilities. This growth has led to increasing insurance coverage for ABA services used to treat ASD. Accurate insurance billing practices are critical for timely payment for services, correct reflection of services provided, and are ethically mandated. Incomplete or incorrect billing invoices can cause payment delays, require time to correct billing records, and in some cases cost ABA companies money in the form of lost time and/or insurance paybacks. The purpose of the present study was to assess the effectiveness of a pictorially enhanced self-instruction (PESI) packet to improve the completion of weekly billing sheets turned in by five technicians at a clinic providing ABA services to individuals with ASD and other developmental delays. Each technician was given a PESI packet that contained step-by-step directions with corresponding picture examples of how to complete portions of their weekly timesheet. Results indicated the packet was rapidly effective for increasing the completion of timesheets submitted for 4 of 5 technicians. Limitations and directions for future research are discussed.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45693744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Remembering Beth Sulzer-Azaroff","authors":"M. Alavosius","doi":"10.1080/01608061.2022.2070574","DOIUrl":"https://doi.org/10.1080/01608061.2022.2070574","url":null,"abstract":"ABSTRACT Beth Sulzer-Azaroff was a pioneer in behavior analysis, contributing to many areas including organizational behavior management. Her work spanned many decades and influenced many in our field. She passed on February 26, 2022. Family, friends, students, colleagues, and clients mourn and remember her enormous influence. I was among her doctoral students (1983–1987) at the University of Massachusetts Amherst where she mentored my graduate studies. During an era when behavior analysis saw contributions from a number of pioneers, Beth stood out. Her scholarship, hard work, positive leadership, versatility, values, and commitment to behavior analysis earned respect and appreciation across domains of our discipline. This short paper celebrates her leadership, scholarship and mentorship.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47864972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Behavior-based safety 2022: today’s evidence","authors":"J. Spigener, Gennifer Lyon, Terry McSween","doi":"10.1080/01608061.2022.2048943","DOIUrl":"https://doi.org/10.1080/01608061.2022.2048943","url":null,"abstract":"ABSTRACT The empirical basis for behavior-based safety (BBS) continues to mature and provide guidance to both practitioners and companies. This paper will share the results of a recent study conducted by Cambridge University using data provided from DEKRA clients. The study involves 88 international clients who provided over 1.3 million observational data points, including monthly incident and culture survey data. The findings challenge traditional assumptions about BBS initiatives. For example, the study strongly suggests that having a limited number of “dedicated observers” is more effective than processes that encourage all employees to participate. The data also suggest that being observed once a month is more effective than more frequent observations. Further, the data illustrate how using observers familiar with tasks is more effective than using observers “with a fresh pair of eyes.” Additional data are presented on other elements of BBS along with a summary of implications for BBS practitioners.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41731302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Barbara R. Bucklin, Anita Li, M. M. Rodríguez, Douglas A. Johnson, Lauren M. Eagle
{"title":"Pay-for-performance: Behavior-based recommendations from research and practice","authors":"Barbara R. Bucklin, Anita Li, M. M. Rodríguez, Douglas A. Johnson, Lauren M. Eagle","doi":"10.1080/01608061.2022.2047868","DOIUrl":"https://doi.org/10.1080/01608061.2022.2047868","url":null,"abstract":"ABSTRACT The use of pay-for-performance has the potential to greatly increase the productivity of the workforce by incentivizing the act or result of performance itself rather than time spent performing. In this paper, monetary incentive approaches are examined through the lens of behavioral research and practice. Important criteria to protect both the financial health of the organization and the physical and emotional health of the workers are outlined, along with considerations for an organization to prepare for the transition to a different form of financial compensation. This paper offers best practices, as well as suggestions for future research and considerations to help overcome potential concerns from organizational and individual perspectives.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2022-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48331752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}