{"title":"Stakeholders’ perspectives of intangible cultural heritage tourism: A systematic review","authors":"Peiyu Wu , Hong Ching Goh , Hanafi Hussin","doi":"10.1016/j.jhtm.2025.101303","DOIUrl":"10.1016/j.jhtm.2025.101303","url":null,"abstract":"<div><div>Intangible cultural heritage<span><span><span> (ICH) includes traditions or living expressions inherited from our ancestors and passed on to our descendants. ICH tourism is a process of social construction by stakeholders through transaction, coordination, interest alienation, responsibility sharing, and other ways. Research on ICH tourism from the stakeholders' perspectives is significant in promoting the living inheritance of ICH and the sustainable development of ICH tourism. Based on </span>stakeholder theory, this study follows the </span>PRISMA procedure and conducts a descriptive and thematic analysis to explore research themes, stakeholders' roles and conflicts, management recommendations, and research gaps in ICH tourism. As of April 2024, searches were conducted in two databases, Web of Science (WoS) and Elsevier's Scopus, and Ninety-six articles were systematically selected. This study also constructs a comprehensive and in-depth framework of the roles and conflicts of stakeholders in different stages of ICH tourism. This study enriched the theoretical research on ICH tourism and provided a reference for formulating more effective management strategies and guiding the sustainable development of ICH tourism and the practice of ICH protection.</span></div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101303"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144578323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yanping Gong , Rong Huang , Yongdan Liu , Zhuo Chen
{"title":"Escapism as a driver of workcation: The roles of psychological ownership and motivation","authors":"Yanping Gong , Rong Huang , Yongdan Liu , Zhuo Chen","doi":"10.1016/j.jhtm.2025.101309","DOIUrl":"10.1016/j.jhtm.2025.101309","url":null,"abstract":"<div><div><span>As digital technology advances and workplace flexibility expands, workcations have gained significant attention as a means to conserve occupational resources while enabling access to new psychological resources. Drawing on Conservation of Resources (COR) theory and psychological ownership theory, this study examines the role of escapism in motivating workcation intentions. Escapism, as a defensive evolutionary strategy, facilitates workcation by helping individuals avoid resource depletion and pursue psychological enrichment. The study further examines how utilitarian and </span>hedonic motivations moderate this relationship. Through two online scenario-based surveys involving 300 and 120 participants, the findings show that escapism enhances workcation intentions by fostering psychological ownership, which is sequentially mediated by perceived control and self-expression. Additionally, utilitarian motivation strengthens the effect of escapism on psychological ownership. These findings contribute to theoretical advancements in hybrid travel behavior and offer practical insights for tourism and hospitality managers aiming to design workcation experiences that balance productivity, relaxation, and personal engagement.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101309"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144622395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enhancing pro-environmental behaviors in tourism: Communication strategies rooted in elaboration factors","authors":"Mina Kim, Lori Pennington-Gray","doi":"10.1016/j.jhtm.2025.101317","DOIUrl":"10.1016/j.jhtm.2025.101317","url":null,"abstract":"<div><div>Environmental communication strategies are essential for mitigating the negative environmental impacts of tourism due to their potential for rapid effectiveness. However, our understanding of how these strategies work is often constrained because the theories typically applied do not adequately reflect how well messages influence individual attitudes and behaviors. To address this gap, this study aimed to explore how different components of environmental messages influence the extent to which tourists engage with persuasive messages that promote pro-environmental behaviors (PEBs), using the elaboration likelihood model as a theoretical framework. The findings reveal that the perceived effort required for PEBs significantly influences how deeply tourists process environmental messages, which in turn affects the relationships between perceived persuasiveness, emotional responses, and intentions to engage in PEBs. This research highlights key factors that shape message elaboration and underscores the role of perceived effort in shaping emotional and persuasive responses to environmental communication.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101317"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144669837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Corrigendum to “How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China”| [Journal of hospitality and Tourism Management 50 (2022) 421–432]","authors":"Hongyu Wang, Beile Zhang, Hanqin Qiu","doi":"10.1016/j.jhtm.2024.09.014","DOIUrl":"10.1016/j.jhtm.2024.09.014","url":null,"abstract":"","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101199"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145098843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impact of leisure crafting on mountaineer's mindfulness: Exploring the mediating role of recreationist - environment fit","authors":"Jehn-Yih Wong , Jo-Hui Lin , Chia-Ying Chou Huang","doi":"10.1016/j.jhtm.2025.101324","DOIUrl":"10.1016/j.jhtm.2025.101324","url":null,"abstract":"","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101324"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144898746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Disengagement demystified: Unveiling the appraisal processes of frontline hospitality employee withdrawal behaviors","authors":"Aili Wu , Wei Wei , Lu Zhang","doi":"10.1016/j.jhtm.2025.05.011","DOIUrl":"10.1016/j.jhtm.2025.05.011","url":null,"abstract":"<div><div>This study explores how frontline hospitality employees appraise work stressors and how these assessments lead to withdrawal behaviors, drawing upon protection motivation theory and cognitive appraisal theory. Using PLS-SEM, results from 419 respondents reveal that, in stressful work situations, perceived coping efficacy, perceived vulnerability, perceived severity, and perceived costs influence withdrawal behaviors via two distinct psychological mechanisms. Lower coping efficacy under conditions of perceived higher vulnerability, severity, and costs induces helplessness, prompting withdrawal behaviors. Conversely, higher coping efficacy with perceived higher costs triggers inspiration, driving withdrawal behaviors to pursue personal gain and avoid harm from work stressors. Optimistic employees tend to experience inspiration with higher coping efficacy but become susceptible to helplessness in severely stressful situations where coping efficacy fails. This study uniquely explores the appraisal processes that elucidate frontline hospitality employees’ withdrawal behaviors toward work stressors, shifting from the traditional approach of classifying stressors based on assumed perceptions.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 379-392"},"PeriodicalIF":7.6,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144212383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Travel with your textbooks: How cultural memory mediums affect tourist behavior","authors":"Yuhang Zhang, Wei Zheng","doi":"10.1016/j.jhtm.2025.05.014","DOIUrl":"10.1016/j.jhtm.2025.05.014","url":null,"abstract":"<div><div>Textbooks are an important medium for constructing cultural memory, influencing people's future tourism behavior, but the mechanism remains ambiguous. Using cultural memory theory and the stimulus-organism-response framework, this study explored the influence of cultural memory mediums on tourism behavior pre- and post-trip. A mixed research method was used, and data were collected through online reviews of 6 scenic spots, 156 open-ended questionnaires, 323 student questionnaires, and 337 tourist questionnaires. The results show that cultural memory consists of two mediums: textual memory and spatial memory. Before traveling, textbook-based textual memory directly affects readers' visit intention (f<sup>2</sup> = 0.031). After traveling, spatial memory based on sensory experience directly affects tourist loyalty (f<sup>2</sup> = 0.024). Cultural memory can indirectly influence tourism behavior through perceived authenticity, place attachment, and well-being. Unlike previous studies that focused on individuals' autobiographical memories or nostalgia, this study reveals how tourists' cultural memories about destinations shaped by textbooks during a long, institutionalized formal education can influence tourist behavior, which provides a new perspective on tourism memory research.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 406-420"},"PeriodicalIF":7.6,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144230057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Complexity-aware design: an interdisciplinary approach to tackling complexity in tourism","authors":"Gloria Crabolu","doi":"10.1016/j.jhtm.2025.05.018","DOIUrl":"10.1016/j.jhtm.2025.05.018","url":null,"abstract":"<div><div>As the design movement in tourism management grows, a unifying approach is needed to tackle complex, tourism-related societal issues. This conceptual research note presents complexity-aware design as a pivotal approach for studying and addressing the wicked problems faced by the tourism industry. Complexity-aware design is an interdisciplinary approach that integrates complexity thinking with advanced design methods to foster adaptable and co-created solutions responsive to dynamic societal systems. Moving beyond traditional, linear design processes, I present five principles of complexity-aware design to transform how complex solutions are conceived and implemented within tourism: 1) Design for generative emergence; 2) Foster collective creativity; 3) Embrace the power of language; 4) Take an evolutionary approach; and 5) Empathise with the system.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 375-378"},"PeriodicalIF":7.6,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144212412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference","authors":"Jingran Sun , Bo Song , Bing Han","doi":"10.1016/j.jhtm.2025.05.006","DOIUrl":"10.1016/j.jhtm.2025.05.006","url":null,"abstract":"<div><div>Service providers strive to differentiate offerings to stay ahead. How to leverage the alignable and nonalignable attributes advantage of services is still a question to be solved. This research focuses on the role of crowding, a widely observed but important phenomenon during peak travel seasons, in shaping tourists’ willingness to process nonalignable attributes. On the basis of structural alignment model, this research conducted two online experiments and one field experiment to indicate that tourists in the crowding (vs. uncrowding) settings focus more on superior nonalignable (vs. alignable) attributes and tested the mediating role of competitive thinking in the influence mechanism. This research enriches findings of structural alignment theory and crowding in a tourism context, and provides marketing suggestions for travel and hospitality managers to develop effective communication strategies for their services.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 366-374"},"PeriodicalIF":7.6,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144194709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ziyi Qiu , Sirong Chen , Rob Law , Yifan Zuo , Mu Zhang
{"title":"Enhancing green advertising: How emotional and rational appeals influence tourists’ pro-environmental intentions based on behavior types","authors":"Ziyi Qiu , Sirong Chen , Rob Law , Yifan Zuo , Mu Zhang","doi":"10.1016/j.jhtm.2025.05.016","DOIUrl":"10.1016/j.jhtm.2025.05.016","url":null,"abstract":"<div><div>Green advertising is an effective method for promoting sustainable tourism by encouraging tourists to engage in environmentally friendly activities. However, existing research shows a certain degree of controversy regarding the effectiveness of different message appeals. Drawing on the elaboration likelihood model, this research examines the causal relationship and underlying mechanisms between the alignment of pro-environmental behavior types with message appeals and changes in pro-environmental behavior intentions through four experiments. Findings show that in green advertising, the effectiveness of message appeals depends on the types of pro-environmental behavior. Specifically, tourists exhibit stronger pro-environmental intentions when low-effort behaviors are matched with emotional appeals and high-effort behaviors with rational appeals. In addition, the influence of message appeals and behavior types on tourists’ pro-environmental intentions is mediated by moral elevation. Furthermore, the moderating effect analysis reveals that this matching effect is significantly stronger among individuals with low green involvement. This research integrates pro-environmental behavior types into green advertising, offering a novel perspective on the debate on emotional versus rational appeals and providing actionable insights for optimizing destination management strategies.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 434-445"},"PeriodicalIF":7.6,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144240415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}