{"title":"Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences","authors":"Anita Manfreda , Tracy Harkison","doi":"10.1016/j.jhtm.2025.01.011","DOIUrl":"10.1016/j.jhtm.2025.01.011","url":null,"abstract":"<div><div>Hospitableness in luxury hospitality is key for guest experience differentiation. Despite increasing attention, limited research has investigated how hospitableness is reciprocated and how such reciprocation extends beyond the guest-host relationship. By employing a multiple-case study design, this study proposes a model of reciprocal hospitableness underpinning the luxury lodges experience from a multi-stakeholder perspective. The findings reveal how hospitableness, which includes aspects like altruism/generosity, sense of belonging/fictive kinship, meaningful connection, comfort/homely atmosphere, and inclusivity, is reciprocated among guests, hosts, and other stakeholders, uncovering the practices and behaviours that promote this mutual exchange. The model contributes to theory and practice on hospitableness, social exchange and reciprocity, transformative luxury research, and sustainable luxury. It emphasises hospitableness as essential for the luxury lodging industry's sustainability, impacting economic, environmental, and social aspects. It advocates for reciprocal hospitableness, involving guests, staff, local communities, and environments in reshaping luxury tourism's impact.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 173-187"},"PeriodicalIF":7.6,"publicationDate":"2025-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143049694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spark aspirations: The role of mental imagery and place memories in virtual communist heritage","authors":"Jia Zhang , Chunhui Zheng , Lili Qian","doi":"10.1016/j.jhtm.2024.12.011","DOIUrl":"10.1016/j.jhtm.2024.12.011","url":null,"abstract":"<div><div>The integration of digital technology into tourism has increased significantly, particularly in the context of communist heritage sites. Drawing on mental imagery theory, this study aims to demonstrate how destinations associated with communist heritage, often perceived as offering low expected enjoyment, can leverage digital technology to transmit place memory and spark pretrip awe, thus motivating tourists to visit. Taking the Jinggangshan Revolutionary Museum's online VR exhibition as an example, this study has three key objectives: (1) to analyse the mental imagery evoked by virtual tours of low-expectational enjoyment sites, such as 3D virtual tours of communist heritage sites; (2) to investigate the influence of virtual communist heritage tours on pretravel cognition and emotions, specifically reconstructing place memory and stimulating awe; and (3) to study causal recipes for stimulating high/low travel intention. Using symmetric (partial least squares structural equation modelling, PLS-SEM) and asymmetric methods (fuzzy set qualitative comparative analysis, fsQCA), this study seeks to understand the dynamics between virtual tours and the inclination to visit fewer enticing sites. These findings could provide insights into how virtual experiences can bridge the psychological gap and reshape tourists' cognition and emotions, ultimately enhancing the appeal of and visitor intentions towards communist heritage tourism.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 163-172"},"PeriodicalIF":7.6,"publicationDate":"2025-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143143582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rui Augusto da Costa , Larissa F.L. Almeida , Adriana F. Chim-Miki , Filipa Brandão
{"title":"Identifying social value in tourism: The role of sociocultural indicators","authors":"Rui Augusto da Costa , Larissa F.L. Almeida , Adriana F. Chim-Miki , Filipa Brandão","doi":"10.1016/j.jhtm.2025.01.006","DOIUrl":"10.1016/j.jhtm.2025.01.006","url":null,"abstract":"<div><div>This research provides a comprehensive theoretical framework for indicators of tourism's sociocultural impacts. It's a Systematic Integrative Literature Review to identify the indicators of tourism's sociocultural impacts and its evolutionary trajectory toward social value creation and propose an integrative view to monitor these effects in the host society. We performed a co-word analysis to group 1339 indicators. Results shaped three blocks encompassing 36 subdimensions and seven dimensions. Block 1 groups sociocultural intangible elements, foundations for the local distinctiveness: sociocultural atmosphere and community identity; Block 2 gathers the tangible elements that support the sociocultural offer: Cultural heritage, and Community facilities; Block 3 groups the implications of tourism and community interactions: Community life, Empowerment, and Equity and inclusion. Findings indicated that indicators of tourism's social effects go beyond just benefits to the host society and carrying capacity. Tourism literature pushes a look at social sustainability, including Empowerment, equity, social and regeneration.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 148-162"},"PeriodicalIF":7.6,"publicationDate":"2025-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142990160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity","authors":"Sang-June Park , Youjae Yi","doi":"10.1016/j.jhtm.2025.01.008","DOIUrl":"10.1016/j.jhtm.2025.01.008","url":null,"abstract":"<div><div>Prospect theory describes how objective gains and losses translate into subjective value. This theory uses a value function capturing loss aversion: losses feel more impactful than equivalent gains. However, the existing value function faces limitations. It inadequately reflects the role of contextual factors on human behavior and lacks ability to identify the causal mechanism underlying loss aversion. This paper proposes a new value function that addresses these shortcomings. It leverages causal mediation analysis to explicitly specify the relationship between objective and subjective values or among subjective values themselves. This approach enables researchers to examine how various situations (contextual variables) shape loss-averse and gain-seeking tendencies through established mediation techniques. Moreover, it applies to both monetary outcomes and non-monetary outcomes. Using this new framework, this paper re-examines the three core principles of prospect theory: reference point, loss aversion, and diminishing sensitivity. The re-analysis provides deeper insights on these properties from a causal perspective.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 135-147"},"PeriodicalIF":7.6,"publicationDate":"2025-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142990163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How cultural differences affect outbound tourism demand?","authors":"Pei Tang , Juanjuan Zhang","doi":"10.1016/j.jhtm.2025.01.007","DOIUrl":"10.1016/j.jhtm.2025.01.007","url":null,"abstract":"<div><div>Based on the data of outbound tourist arrivals from mainland China to 48 destinations from 1995 to 2018 issued by the UNWTO, the impact of cultural differences on outbound tourism demand and the possible mechanism are revealed from a typological perspective. The results indicate that language difference and religious difference have significant negative impacts on outbound tourism demand. Values difference and formal institutional difference have the opposite effects. The effect of practices difference is not significant. The cultural goods import trade is confirmed to be an essential mechanism variable. This paper provides valuable theoretical contributions and implications for destination marketing practice.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 128-134"},"PeriodicalIF":7.6,"publicationDate":"2025-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143143562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Deciphering the impact of host credibility and visual cues on gastrostomy experience bookings on airbnb: A big data and conjoint analysis approach","authors":"Sijun Liu , Chunhao Wei , Imran Rahman","doi":"10.1016/j.jhtm.2025.01.003","DOIUrl":"10.1016/j.jhtm.2025.01.003","url":null,"abstract":"<div><div>This study explores gastrostomy tourism on Airbnb Experiences, focusing on the impact of information cues like the Superhost badge on consumer purchasing decisions. Big data analytics were applied to 2767 gastronomy-related search results from Airbnb, followed by a choice-based conjoint analysis with feedback from 391 U.S. participants. Hierarchical Bayesian and latent class analyses assessed the importance of various attributes and segmented consumers into distinct categories. The findings highlight a significant spillover effect from Airbnb Stays to Airbnb Experiences, with the Superhost badge notably influencing gastronomic experience bookings. Additionally, the study uncovers six themes in industry practices concerning featured images and contrasts these with experimental study outcomes. Consumers are categorized into high-engaged and low-engaged groups, allowing for a detailed comparative analysis. This research enhances the understanding of travel product decision-making. It provides actionable insights by pinpointing the gaps between current industry practices and consumer preferences, guiding practitioners in refining their online product presentations.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 116-127"},"PeriodicalIF":7.6,"publicationDate":"2025-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142968103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluating canal heritage tourists’ satisfaction: An asymmetric impact-performance analysis of the Grand Canal in Beijing, China","authors":"Jiasheng Cui , Shuying Zhang , Ling'en Wang","doi":"10.1016/j.jhtm.2025.01.002","DOIUrl":"10.1016/j.jhtm.2025.01.002","url":null,"abstract":"<div><div>This study identifies the constructs of destination attributes perceived by tourists through principal component analysis. Guided by the three-factor theory, the asymmetric effect of various attributes on satisfaction along the Grand Canal is compared via dummy variable regression and penalty-reward contrast analysis, and the influencing mechanism is explored through in-depth interview analysis. The findings indicate that heritage value, cultural display, supporting facility, commercial service, social impact, and overall ambience are the main attributes of canal heritage destination. By integrating tourists’ psychological expectations with actual satisfactions, the existence of impact-asymmetry is shown in the cases of Old City Section and Tongzhou Section. The findings offer both theoretical construction and policy recommendations for canal tourism marketing by capturing demand-oriented attitudes.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 108-115"},"PeriodicalIF":7.6,"publicationDate":"2025-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143144633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards a sustainable future: Analysing meta-competencies in community-based ecotourism on Liuqiu Island","authors":"Yi-Ju Lee","doi":"10.1016/j.jhtm.2025.01.005","DOIUrl":"10.1016/j.jhtm.2025.01.005","url":null,"abstract":"<div><div>Sustainability is a major area of focus in modern tourism. Few studies have explored perceived sustainability from the perspective of tourists or discussed the three aspects of sustainability: the cultural, economic, and environmental aspects. Given the strong connection between tourism and education, contemporary scholars have emphasised the examination of sustainability meta-competencies. However, no study has examined the sustainability insights of tourists in actual tourism settings. Therefore, this study employed the stimulus–organism–response (SOR) model to explore the hypothetical relationships between perceived sustainability, sustainability insights, and proenvironmental behaviour as perceived by tourists engaged in community-based ecotourism related to sea turtles. Responses to 394 questionnaires collected on Liuqiu Island in Taiwan were analysed. The results indicated positive relationships between tourists’ perceptions of economic sustainability, cultural sustainability, and sustainability insights, and a significant positive relationship was found between sustainability insights and proenvironmental behaviour. In addition, structural equation modelling revealed that sustainability insights mediated the effects of perceived economic sustainability and cultural sustainability on proenvironmental behaviour among tourists engaged in sea turtle ecotourism. Overall, this study provides valuable insights into wildlife-based tourism from an SOR perspective.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 96-107"},"PeriodicalIF":7.6,"publicationDate":"2025-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143144623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences","authors":"Xianyang Hu , Liuxuan Dang","doi":"10.1016/j.jhtm.2025.01.004","DOIUrl":"10.1016/j.jhtm.2025.01.004","url":null,"abstract":"<div><div>With the quietly emerging of second generation of rural tourism entrepreneurs, there are intergenerational differences in their formation process of well-being. However, research has remained largely silent on this topic. This study examines the relationships between goal attainment and subjective well-being from an intergenerational perspective. The results show that goal attainment influences subjective well-being in both the first and second generation, mediated by job embeddedness; subjective social status has a significant effect on the subjective well-being in the first generation, but not in the second. ‘Generation’ moderates the relationship between goal attainment and subjective social status, as well as subjective social status and subjective well-being. The findings shed light on the influential character of tourism on the well-being of practitioners across different generations.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 83-95"},"PeriodicalIF":7.6,"publicationDate":"2025-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142968112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From virtual to reality: How virtual reality forest tourism influences actual forest wellness tourism behavior","authors":"Ying Li , Yibin Jiang","doi":"10.1016/j.jhtm.2025.01.001","DOIUrl":"10.1016/j.jhtm.2025.01.001","url":null,"abstract":"<div><div>This study employs a multilevel longitudinal design to investigate the effects of mindfulness VR on enhancing VR experience quality and on dynamically influencing attitudes and behaviors related to actual forest wellness tourism. A seven-day between-group controlled experiment followed by a 40-day behavioral tracking phase was conducted with 66 participants, yielding the following findings: (1) the mindfulness VR group demonstrated significantly higher scores in experiential perception (presence, arousal, and flow), as well as in attitudes and behavioral intentions, compared to the normal VR group; (2) compared to the normal VR group and control group, repeated mindfulness VR more effectively sustained the improvement in participants' positive attitudes and intentions toward actual forest wellness tourism; (3) neither mindfulness VR nor normal VR interventions significantly increased actual tourism behavior; (4) promotion-focused individuals showed a notably stronger inclination toward real tourism behavior than prevention-focused individuals. This research extends the understanding of VR forest tourism's lasting effects and offers strategic insights for VR marketing across various tourism destinations.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 70-82"},"PeriodicalIF":7.6,"publicationDate":"2025-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142968113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}