Journal of Hospitality and Tourism Management最新文献_第4页

Rural root, urban route: The educational travel experience of impoverished adolescents 农村根源，城市路径：贫困青少年的教育旅行经历

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.101313

Yuangang Zhang, Wenjuan Tian

引用次数: 0

Avatar influence: How form realism and message appeal shape Generation Z's travel intentions 化身影响：形式现实性和信息吸引力如何塑造Z世代的旅行意图

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.02.007

Zhen Su , Biman Lei , Shichang Liang , Tanaporn Khotphat , Qi Hu

引用次数: 0

Exploring the inner child: rethinking decision-making in family tourism 探索内心的孩子：对家庭旅游决策的再思考

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.101305

Hugues Séraphin , Damien Chaney

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Self-enhancing or self-deprecating: How humor rescues imperfect service robots 自我提升或自我贬低：幽默如何拯救不完美的服务机器人

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.101308

Mengying Zhang , Hongbo Liu , Hengyun Li

引用次数: 0

Shall I follow them? How destination image and ambivalent emotions influence tourists’ responsible behavioral intentions 我要跟着他们吗？目的地形象和矛盾情绪如何影响游客的负责任行为意愿

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.101327

Juan Tang , Jingru Liu , Jinkyung Jenny Kim

{"title":"Shall I follow them? How destination image and ambivalent emotions influence tourists’ responsible behavioral intentions","authors":"Juan Tang , Jingru Liu , Jinkyung Jenny Kim","doi":"10.1016/j.jhtm.2025.101327","DOIUrl":"10.1016/j.jhtm.2025.101327","url":null,"abstract":"<div><div>Tourists' disrespectful behaviors that violate social norms and cause harm are widespread in the global tourism market. While existing research typically examines how such behavior affects destinations, less attention focuses on its impact on other tourists who are exposed to it. This study investigates how disrespectful other-tourist behavior (DOB) influences tourists’ responsible behavioral intentions (TRBI) through the mechanism of ambivalent emotions and destination image. Furthermore, the research investigates the moderating effect of destination reputation and tourists' perception of severity (TPS). An online survey was conducted with 350 participants using Credamo, and the data were analyzed with Smart PLS 4.0. Results indicate that DOB negatively impacts TRBI, a relationship mediated by ambivalent emotions and destination image. Notably, a strong destination reputation can mitigate these negative effects, whereas TPS can intensify ambivalent emotions. This study provides theoretical and practical insights for reducing the negative impacts of DOB on the promotion of responsible tourism.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101327"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144898715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Benefits of spouse resilience on frontline hospitality employee work engagement: dual situational contingencies 配偶心理弹性对一线酒店员工工作投入的影响：双情境偶然性

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.101320

Zhicheng Xu , Maolin Ye , Jiamin Li

{"title":"Benefits of spouse resilience on frontline hospitality employee work engagement: dual situational contingencies","authors":"Zhicheng Xu , Maolin Ye , Jiamin Li","doi":"10.1016/j.jhtm.2025.101320","DOIUrl":"10.1016/j.jhtm.2025.101320","url":null,"abstract":"<div><div>Due to the work shift and high job demands, the topic of resilience has attracted increasing attention in the field of hospitality. Despite considerable research has highlighted the intrapersonal effects of resilience, knowledge about potential interpersonal, cross-domain effects of resilience is limited. Drawing upon crossover theory, we develop a model that specifies whether and when spouse resilience contributes to frontline hospitality employee work outcomes. We test our hypotheses using dyadic experience-sampling data, collected from 134 frontline hospitality employees and their spouses across seven consecutive workdays. Results confirmed that spouse resilience was associated with increased frontline hospitality employee next-morning work engagement. Spouses’ psychological detachment––a personal factor––and spouses’ work–family interpersonal capitalization––a behavioral factor moderated our observed effects. Specifically, spouse with high psychological detachment or high work–family interpersonal capitalization can strengthen the proposed positive transmissions. By focusing on the crossover of spouse resilience onto frontline hospitality employee work engagement, our study contributes to the ongoing discussions on the interpersonal effects of resilience.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101320"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144898751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A meta-analysis of the antecedents and outcomes of tourist place attachment 旅游地依恋的前因与结果元分析

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.02.006

Xiaomei Cai , Zhicong Hu , Jie He , Xiaodan Zou , Alastair M. Morrison

引用次数: 0

Event studies – The state of play 事件研究-游戏状态

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2024.12.007

Judith Mair

引用次数: 0

Challenging or relaxing? the effect of temporal landmark on advertising preferences in tourist destinations 挑战还是放松？时间地标对旅游目的地广告偏好的影响

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.101311

Chengwen Sun, Biao Luo

{"title":"Challenging or relaxing? the effect of temporal landmark on advertising preferences in tourist destinations","authors":"Chengwen Sun, Biao Luo","doi":"10.1016/j.jhtm.2025.101311","DOIUrl":"10.1016/j.jhtm.2025.101311","url":null,"abstract":"<div><div>Destination advertising as an important way to attract tourists' attention has attracted a lot of attention from both academia and industry. This research explores the effect of temporal landmark on tourism advertising preferences uses the start and end time nodes as a breakthrough. Based on Self-efficacy theory and Self-control theory, this research conducts four scenario experiments to explores the internal mechanism and boundary condition of temporal landmark influence tourists' destination advertising choice preferences. The results indicate that there is a matching effect between temporal landmark and tourism advertising, in which tourists are more willing to choose challenging tourism activities under the start temporal landmark, and tourists are better at choosing relaxing tourism activities under the end temporal landmark, with self-efficacy perception and self-control failures playing parallel mediating roles in this matching effect. Furthermore, the matching effect of temporal landmark and tourism advertising is moderated by the perceived busyness. The research conclusions provide a theoretical basis for destination advertisement promotion on the one hand, and targeted marketing strategies for destination event promotion on the other.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101311"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144622392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Conversational AI in Tourism: A systematic literature review using TCM and ADO framework 旅游中的会话人工智能：基于中医和ADO框架的系统文献综述

IF 7.8 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-09-01 DOI: 10.1016/j.jhtm.2025.101310

Akshara Prasanna, P. Pushparaj, Bijay Prasad Kushwaha

{"title":"Conversational AI in Tourism: A systematic literature review using TCM and ADO framework","authors":"Akshara Prasanna, P. Pushparaj, Bijay Prasad Kushwaha","doi":"10.1016/j.jhtm.2025.101310","DOIUrl":"10.1016/j.jhtm.2025.101310","url":null,"abstract":"<div><div>This systematic literature review explores how conversational AI chatbots revolutionise tourism by altering how travellers gather information, make decisions, and interact with services. Using the theory, context, and method (TCM) and antecedents, decisions, and outcomes (ADO) frameworks, this review analyses 77 articles from EBSCOhost, ProQuest, Scopus and Web of Science. The study complies with primary bibliometric data, categorises 49 commonly employed theories and maps their relevance to chatbot adoption and user engagement. It organises these theories, examines ADO framework relationships, and identifies key antecedents influencing user trust, emotional engagement, and satisfaction, such as user characteristics, technological attributes, and service quality. Further, this study applied the Mixed Methods Appraisal Tool (MMAT) to systematically evaluate the risk of bias among the included articles. The analysis highlighted the significant role of cultural contexts and emotional factors, such as trustworthiness and chatbot intelligence, in shaping user perceptions. The review addresses research gaps regarding cross-cultural nuances, ethical issues, and the need for personalisation by contributing a relationship map within the ADO framework and suggesting future research directions based on TCM and ADO. These insights offer valuable guidance for researchers and practitioners aiming to leverage chatbots to improve customer experience and operational benefits in tourism.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"64 ","pages":"Article 101310"},"PeriodicalIF":7.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144622393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0