Journal of Hospitality and Tourism Management最新文献_第4页

Impact of sincere social interaction on tourist citizenship behavior——Perspective from “self” and “relationships 真诚的社会互动对游客公民行为的影响--从 "自我 "和 "关系 "的视角

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-14 DOI: 10.1016/j.jhtm.2024.09.005

Gefen Zhou , Jiajing Hu , Qiang Du , Min Xiang

{"title":"Impact of sincere social interaction on tourist citizenship behavior——Perspective from “self” and “relationships","authors":"Gefen Zhou , Jiajing Hu , Qiang Du , Min Xiang","doi":"10.1016/j.jhtm.2024.09.005","DOIUrl":"10.1016/j.jhtm.2024.09.005","url":null,"abstract":"<div><p>Research on tourist citizenship behavior (TCB) has gained increasing attention. However, the influence of host-tourist interaction on TCB is yet to be thoroughly explored. Utilizing the social information processing theory, this study develops a dual-mediation model to examine the influence of sincere social interaction on TCB, considering the perspectives of “self” and “relationship”, and examining the moderating effect of self-construal. The study empirically tests the moderated dual-mediation model. The results indicate that sincere social interaction directly impacts on TCB. Psychological comfort and emotional closeness mediate the relationship between sincere social interaction and TCB. Tourists' self-construal moderates the impact of sincere social interaction on emotional closeness, and sincere social interaction indirectly influences TCB through emotional closeness. The results underscore the substantial impact of sincere social interaction in fostering TCB, offering a comprehensive theoretical insight into the precise mechanisms by which sincere social interaction shapes TCB.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 1-10"},"PeriodicalIF":7.6,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142232075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Destination avoidance and scale development: A mixed-methods approach 目的地回避与规模发展：混合方法

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-01 DOI: 10.1016/j.jhtm.2024.09.002

Yulan Fan , IpKin Anthony Wong , Aliana Man Wai Leong , Danni Sun

{"title":"Destination avoidance and scale development: A mixed-methods approach","authors":"Yulan Fan , IpKin Anthony Wong , Aliana Man Wai Leong , Danni Sun","doi":"10.1016/j.jhtm.2024.09.002","DOIUrl":"10.1016/j.jhtm.2024.09.002","url":null,"abstract":"<div><p>This research employs an exploratory sequential mixed-methods design in three successive studies to investigate why tourists avoid certain destinations. Initially, a qualitative approach (Study 1) using phenomenology was adopted through semistructured interviews. Preliminary results identify that the destination avoidance phenomenon is pertinent to seven themes: poor tourism product, poor image and safety, lack of authenticity and novelty, high cost, poor accessibility, poor host community, and adverse situations. Subsequently, a quantitative approach (Studies 2 and 3) using a survey method was employed to develop a destination avoidance scale, which quantifies findings from Study 1. After undergoing a rigorous scale development process, a 14-item multidimensional scale to measure destination avoidance is developed. The contribution of this research lies in clarifying rationales behind why tourists reject specific destinations, and in developing a multidimensional scale, thereby enriching the literature on destination avoidance. It also informs destination operators with potential strategies to effectively address issues of destination avoidance.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"60 ","pages":"Pages 416-428"},"PeriodicalIF":7.6,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142161599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Effective tourism destination stories: Matching effects between story type and destination type 有效的旅游目的地故事：故事类型与目的地类型之间的匹配效应

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-01 DOI: 10.1016/j.jhtm.2024.08.011

Xing'an Xu, Fangting Chen

引用次数: 0

Sustainable entrepreneurship in tourism: The interaction between tourism enterprise and community 旅游业的可持续创业精神：旅游企业与社区之间的互动

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-01 DOI: 10.1016/j.jhtm.2024.09.001

Xinying Zeng , Yaoqi Li , Chun Zhang , Xueru Yang

{"title":"Sustainable entrepreneurship in tourism: The interaction between tourism enterprise and community","authors":"Xinying Zeng , Yaoqi Li , Chun Zhang , Xueru Yang","doi":"10.1016/j.jhtm.2024.09.001","DOIUrl":"10.1016/j.jhtm.2024.09.001","url":null,"abstract":"<div><p>Sustainable entrepreneurship is an effective way to address tourism externalities to achieve sustainable tourism development. However, few studies have focused on how to improve sustainable entrepreneurial performance, which is a key issue for sustainable entrepreneurship research in tourism. While existing studies have emphasized the value of partnerships in achieving sustainability goals, little is known about how partnerships should be formed and the process mechanisms that influence sustainable entrepreneurship in tourism. Using a mixed-method approach, this study finds that the collaboration between tourism enterprises and communities, which helps form stable partnerships, can promote active co-construction of sustainable entrepreneurship opportunities to reduce resource barriers and interest conflicts, and thus enhance tourism sustainable entrepreneurship performance. This study introduces the opportunity construction perspective to facilitate the understanding of sustainable tourism entrepreneurship and to provide guidance for the design of sustainable development policies.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"60 ","pages":"Pages 429-440"},"PeriodicalIF":7.6,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142172146","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda 了解 ChatGPT 对旅游业和酒店业的影响：趋势、前景和研究议程

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-01 DOI: 10.1016/j.jhtm.2024.08.004

Marianna Sigala , Keng-Boon Ooi , Garry Wei-Han Tan , Eugene Cheng-Xi Aw , Dimitrios Buhalis , Tat-Huei Cham , Meng-Mei Chen , Yogesh K. Dwivedi , Ulrike Gretzel , Alessandro Inversini , Timothy Jung , Rob Law , Ivy Huiyue Ye

{"title":"Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda","authors":"Marianna Sigala , Keng-Boon Ooi , Garry Wei-Han Tan , Eugene Cheng-Xi Aw , Dimitrios Buhalis , Tat-Huei Cham , Meng-Mei Chen , Yogesh K. Dwivedi , Ulrike Gretzel , Alessandro Inversini , Timothy Jung , Rob Law , Ivy Huiyue Ye","doi":"10.1016/j.jhtm.2024.08.004","DOIUrl":"10.1016/j.jhtm.2024.08.004","url":null,"abstract":"<div><p>The prevalence of ChatGPT (and generative artificial intelligence in general) has precipitated a paradigm shift in diverse industries, including tourism and hospitality. ChatGPT revolutionalises all business functions (from marketing to operations), empowering tourism and hospitality organisations to transform and innovate their business models. This study seeks to comprehensively examine the use and implications of ChatGPT in tourism and hospitality by discussing the current and future state of the technology, while also suggesting an agenda for future research. To that end, six areas, namely, business intelligence and tourism analytics, tourism marketing and experience, hospitality services, cultural and heritage tourism, travel services, and destination management, are elaborated on in depth. By compiling views solicited from international experts, this groundbreaking opinion piece unveils profound insights into the evolutionary journey of an emerging technology that is shaping tourism and hospitality. The paper provides useful implications for tourism scholars and professionals alike.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"60 ","pages":"Pages 384-390"},"PeriodicalIF":7.6,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142095695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-01 DOI: 10.1016/j.jhtm.2024.08.013

Sio Ka Pou

引用次数: 0

Corrigendum to “Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions” [Journal of Hospitality and Tourism Management 57 (December 2023) 260-269] 拥挤感量表的重构：作为新维度的熟人关系和感知风险》[《酒店与旅游管理杂志》57（2023 年 12 月）260-269] 更正

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-01 DOI: 10.1016/j.jhtm.2024.06.002

Izabelle Quezado , Elnivan Moreira de Souza , Verónica Lidia Peñaloza Fuentes , Heber José de Moura , Lucas Lopes Ferreira de Souza

引用次数: 0

Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives 日常生活中的代际关系对成年子女和父母旅行行为的影响：两代人观点的比较研究

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-09-01 DOI: 10.1016/j.jhtm.2024.09.003

Xuerui Liu , Chun Liu , Qi Zhao , Hongwen Sun

{"title":"Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives","authors":"Xuerui Liu , Chun Liu , Qi Zhao , Hongwen Sun","doi":"10.1016/j.jhtm.2024.09.003","DOIUrl":"10.1016/j.jhtm.2024.09.003","url":null,"abstract":"<div><p>The aging population is becoming a growing concern worldwide, and adult child-parent travel plays a positive role in active aging. Previous studies on family travel with aging parents focused on adult children's perceptions of conflicts during travel, neglecting the influences of daily intergenerational relationships on pre-travel and post-travel behaviors. This study builds upon the solidarity-conflict model to investigate the effects of daily intergenerational relationships on pre-travel (e.g., travel motivation) and post-travel behaviors (e.g., satisfaction and well-being) of family tourists who have engaged in adult child-parent travel. Empirical findings reveal that solidarity is crucial in determining travel motivation, satisfaction, and subjective well-being, while conflict only significantly influences travel motivation. Further comparisons between the views of adult children and parents disclose differing effects of conflict on travel motivation and satisfaction, as well as how the influence of solidarity on satisfaction varies by generation. This study enhances our understanding of the spillover effect of daily intergenerational solidarity and conflict on family travel behavior and offers practical insights.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"60 ","pages":"Pages 405-415"},"PeriodicalIF":7.6,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142161598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Decision as ritual: How power structure affects collective tourism destination decision-making 作为仪式的决策：权力结构如何影响旅游目的地的集体决策

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-08-28 DOI: 10.1016/j.jhtm.2024.08.010

Chunxiao Li, Lin Li, Hongxu Liu

{"title":"Decision as ritual: How power structure affects collective tourism destination decision-making","authors":"Chunxiao Li, Lin Li, Hongxu Liu","doi":"10.1016/j.jhtm.2024.08.010","DOIUrl":"10.1016/j.jhtm.2024.08.010","url":null,"abstract":"<div><p>The optimal destination decision made by a group is the one that perfectly balances group utility maximization with individual satisfaction. The power structure of the group and personal interactions underpinning group decision-making will directly determine individuals’ evaluations of and emotions generated by these decisions. However, research has not sufficiently revealed this pattern, which limits our understanding of how optimal group decisions can be made. By integrating the power perspective with the theory of interactive ritual chains, this study applies the experiential focus group observation method to track the decision-making process. The analysis produces six models of that process, which show how different power structures and leadership influence the joint focus of attention, shared mood and behavioral co-presence in reaching a decision. In summary, leader democracy and effective equality can create a rewarding situation, influencer dominance creates a paradoxical situation, while, multiple leadership, ineffective equality and leader dominance lead to a ritualistic punishment situation.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"60 ","pages":"Pages 373-383"},"PeriodicalIF":7.6,"publicationDate":"2024-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142087984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Embodied power: How do museum tourists’ sensory experiences affect place identity? 体现权力：博物馆游客的感官体验如何影响地方认同？

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-08-26 DOI: 10.1016/j.jhtm.2024.08.009

Jianming Zhang , Yongguang Zou , Yuan Li , Chungkeng Peng , Dan Jin

{"title":"Embodied power: How do museum tourists’ sensory experiences affect place identity?","authors":"Jianming Zhang , Yongguang Zou , Yuan Li , Chungkeng Peng , Dan Jin","doi":"10.1016/j.jhtm.2024.08.009","DOIUrl":"10.1016/j.jhtm.2024.08.009","url":null,"abstract":"<div><p>Museums are venues centred around experiences, and the sensory experiences therein offer exemplary opportunities to construct tourists' attitudes and develop emotional resonance. Based on embodied cognitive theory, this article aims to explore the dimensions of museum sensory experiences and how they shape place identity. Findings were drawn from a pair of studies. Study 1, which was qualitative and based on grounded theory, uncovered three dimensions of museum tourists' sensory experiences (i.e., visual expression, auditory expression, and physical expression). Study 2 involved a questionnaire; quantitative analysis of the 433 responses showed that museum sensory experiences could significantly influence place identity. This consequence arises from visitors' emotional interactions and emotional experiences, with collective memory positively moderating the process. The study reveals the influence mechanism of museum sensory experiences based on embodied cognition theory and demonstrates the two emotional pathways through which sensory experiences affect place identity. Additionally, it offers management insights for fostering tourists’ place identity.</p></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"60 ","pages":"Pages 334-346"},"PeriodicalIF":7.6,"publicationDate":"2024-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142077026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0