Jurnal sosial dan sains最新文献

{"title":"The Application of the Discovery Learning Model in Improving Religious Understanding of Students in the Lessons of the Book of Sulam Al-Taufīq","authors":"Abdul Mun’im Amaly, Supiana Supiana, T. Priatna, Karman Karman","doi":"10.59188/jurnalsosains.v4i3.1241","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i3.1241","url":null,"abstract":"Background: Understanding of the material of the book is difficult, it is not surprising to question whether the understanding of the material has become neglected. Therefore, the religious understanding of students must be developed by the ustāẓ in the Islamic boarding school through the learning process. This can be done using the formulation of the discovery learning model which contains a comprehensive learning procedure design. \u0000Purpose:. This study aims to determine the application of the discovery learning model, and the religious understanding of students using discovery learning and non-discovery learning models, as well as increasing the religious understanding of students after using discovery learning and non-discovery learning models in Class 1 Aliyah Darul Falah Islamic Boarding School and Al-Mukhtariyah Islamic Boarding School West Bandung \u0000Method:. The research approach used is an experimental study with a quasi-experimental type in the form of a nonequivalent pre-test and post-test control group design. The research population was students of Class 1 Aliyah Darul Falah Islamic Boarding School and Al-Mukhtariyah Islamic Boarding School, West Bandung with a sample of 106 students consisting of experimental and control classes. The research instrument used was a 38-item questionnaire, providing 20 multiple-choice questions and 5 description questions. Data were analyzed using statistical tests \u0000Results:  The results of the research show that the discovery learning model is very suitable to be applied to the Al-Taufīq Sulam Book lesson, at the Darul Falah Islamic boarding school it got an average score of 93.65% which shows a very good interpretation value, and at the Al-Mukhtariyah Islamic boarding school, it got an average score of 93.65%. an average of 90.42% which shows a very good interpretation value. The religious understanding of students using the discovery learning model at the Darul Falah Islamic boarding school is at high criteria with an average pretest score of 52.39 and posttest 82.85 which has increased by 30.46%, at Al-Mukhtariyah Islamic boarding school it is at sufficient criteria. The average pretest score was 43.57 and posttest 75.87, which was an increase of 32.3%. \u0000Conclusion: Meanwhile, non-discovery learning at the Darul Falah Islamic boarding school is at sufficient criteria with an average pretest score of 58.44 and posttest of 70.22, an increase of 11.78%, at the Al-Mukhtariyah Islamic boarding school it is at sufficient criteria with an average score -average pretest 51.22 and posttest 60.65, an increase of 9.43%","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"120 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140223812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Implementation of Electronic Government through the Application of Efficiency of Land and Building Tax Online Services at the Regional Revenue Agency Office","authors":"Nadia Cahya Aini","doi":"10.59188/jurnalsosains.v4i3.1244","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i3.1244","url":null,"abstract":"Background: The use of information technology through E-Government has become an interesting topic, one of which is realized with the UN E-Counter Application which was developed due to complaints from the public about the long distance from the location of the UN service application which can only be done at MPP and PPP. \u0000Purpose: The purpose of this study is to describe, analyze and explain the application of E-Government through the UN E-Counter application at the office of the Regional Revenue Agency of Banyuwangi Regency. \u0000Method: The research method used is descriptive research with a qualitative approach. This approach was chosen because it aims to know and describe the application of electronic government through the application of the efficiency of the Land and Building Tax online service at the Office of the Regional Revenue Agency of Banyuwangi Regency. The UN E-Counter application is in accordance with the principles of implementing E-Government. \u0000Results: The results show that the principle of implementing E-Government in the UN E-Counter Application has been applied quite well, but it still needs improvement in the development of the application so that it can be used directly by the community without going through the intermediary of Village or Village devices \u0000Conclusion: The conclusion of this study shows that the application of E-Government through the UN E-Counter Application is in accordance with the principles of implementing E-Government according to Indrajit which consists of 6 components, namely the Benefits of E-Government, Success Factors for the implementation of E-Government, E-Government Challenges, Types of E-Government Services, Types of E-Government Relations, and Principles of E-Government Implementation","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":" 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140220855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Peran Pemerintah Menstabilkan Inflasi dengan Kebijakan Moneter dalam Perspektif Ekonomi Islam","authors":"Novita Ramadhani, Anggy Sthela Oktaviany, Muhammad Arkaan Satria Utama","doi":"10.59188/jurnalsosains.v4i2.1171","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1171","url":null,"abstract":"Latar Belakang: Menstabilkan inflasi dengan ini kebijakan moneter dalam persepektif islam memiliki berbagai pendapat dan tindakan yang dilakukan peran pemerintah.\u0000 \u0000Tujuan: Penelitian ini bertujuan untuk mengevaluasi dan menganalisis peran pemerintah terhadap inflasi dengan kebijakan moneter dalam pandangan islam dan konvensional.\u0000Metode: Jenis penelitian ini adalah metode kuantitatif bersifat deskriptif, dan menggunakan data skunder yang bersumber dari jurnal, artikel, dan berbagai buku-buku terkait inflasi dengan kebijakakn moneter dalam persepektif islam.\u0000Hasil: Inflasi merupakan faktor terbesar makro yang sering dilibatkan terhadap perekonomian. Sehingga sangat mengakibatkan tingkat pengangguran, kesulitan mendapatkan kerja, dan juga naiknya inflasi. Pencapaian inflasi ini sangat rendah, hal ini akan memberikan dampak yang positif terhadap perekonomian. Dengan adanya peran pemerintah yang menggunakan kebijakan moneter, hal ini sangat penting bermanfaat dalam menjaga dan meningkatkan perekonomian tetap berada pada titik keseimbangan. Dimana variabel kebijakan moneter (jumlah uang beredar, dan suku bunga), dan stabilitas ekonomi (inflasi, kurs, dan produk domestik bruto). Stabilitas ekonomi, terutama dalam mengendalikan tingkat inflasi, merupakan tujuan utama pemerintah untuk mencapai pertumbuhan ekonomi yang berkelanjutan\u0000Kesimpulan: Dalam konteks ini, kebijakan moneter harus mendorong investasi yang produktif, menghindari spekulasi berlebihan, dan memastikan bahwa distribusi kekayaan dan keuntungan bersifat adil dan berkelanjutan. Dengan demikian, upaya stabilisasi ekonomi tidak hanya mencapai tujuan praktis tetapi juga selaras dengan nilai-nilai moral dan etika yang dijunjung tinggi dalam perspektif ekonomi Islam.","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"47 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140262061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Gaya Bahasa dan Ekspresi dalam Konten Tiktok : Studi Kasus Penggunaan Bahasa Indonesia dan Implikasinya dalam Konteks Sosial","authors":"Afifah Atika, Roma Kyo Kae Saniro","doi":"10.59188/jurnalsosains.v4i2.1173","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1173","url":null,"abstract":"Latar Belakang: Implikasi dari penggunaan gaya bahasa dan ekspresi dalam konten TikTok adalah pengaruhnya terhadap perkembangan bahasa Indonesia dalam konteks sosial. Penggunaan bahasa slang dalam konten TikTok dapat mempengaruhi pemahaman dan penggunaan bahasa Indonesia di kalangan pengguna TikTok. Hal ini dapat menciptakan variasi baru dalam bahasa Indonesia dan mencerminkan perkembangan bahasa yang memadukan unsur-unsur slang dan gaya bahasa TikTok.\u0000 \u0000Tujuan: Penelitian ini bertujuan untuk menganalisis gaya bahasa dan ekspresi yang digunakan dalam konten TikTok serta implikasinya dalam konteks sosial.\u0000Metode: Dalam penelitian ini, kami menggunakan pendekatan kualitatif dengan studi kasus terhadap penggunaan bahasa Indonesia dalam konten TikTok. Kami menganalisis 100 video TikTok yang diunggah oleh pengguna berbahasa Indonesia.\u0000Hasil: Hasil penelitian menunjukkan bahwa terdapat berbagai gaya bahasa dan ekspresi yang digunakan dalam konten TikTok, termasuk penggunaan bahasa slang, permainan kata, dan penggunaan ekspresi emosi yang dramatis. Implikasi dari penggunaan gaya bahasa dan ekspresi dalam konten TikTok adalah adanya pengaruh terhadap perkembangan bahasa Indonesia dalam konteks sosial. Penggunaan bahasa slang dalam konten TikTok, misalnya, dapat mempengaruhi pemahaman dan penggunaan bahasa Indonesia di kalangan pengguna TikTok\u0000Kesimpulan: Penelitian ini memberikan kontribusi dalam pemahaman tentang bagaimana gaya bahasa dan ekspresi dalam konten TikTok mempengaruhi penggunaan bahasa Indonesia dalam konteks sosial. Implikasi sosial dari penggunaan bahasa dan gaya bahasa dalam konten TikTok perlu dipertimbangkan dalam pengembangan dan pemeliharaan bahasa Indonesia. Hasil penelitian ini dapat digunakan sebagai acuan dalam pengembangan bahasa Indonesia yang lebih adaptif terhadap perkembangan media sosial seperti TikTok.","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"139 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140078194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Konflik Kepentingan dalam Implementasi Pembangunan Wisata Religi di Desa Bogoran","authors":"Putri Fadhilah Helmi","doi":"10.59188/jurnalsosains.v4i2.1178","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1178","url":null,"abstract":"Latar Belakang : Konflik kepentingan dalam implementasi pembangunan wisata religi di Desa Bogoran menjadi hal yang menarik untuk diteliti karena konflik terjadi antara pemerintah desa dengan masyarakat yang dimotori oleh Pemuda karena perbedaan kepentingan. Pemerintah desa memiliki kepentingan politik kekuasaan sedangkan masyarakat memiliki kepentingan ekonomi.\u0000 \u0000Tujuan:  Penelitian ini bertujuan untuk mengetahui konflik kepentingan yang terjadi, resolusi konflik, dan menganalisis implementasi pembangunan wisata religi di Desa Bogoran, kecamatan Sapuran, Wonosobo.\u0000Metode:  Metode yang digunakan dalam penelitian ini adalah metode deskriptif kualitatif dengan metode pengumpulan data wawancara, observasi, dan dokumentasi.\u0000Hasil: Hasil dari penelitian ini menunjukkan bahwa dalam pembangunan wisata religi di Desa Bogoran, terjadi konflik antara masyarakat dengan pemerintah desa. Konflik ini yang menyebabkan pembangunan menjadi tidak ideal sesuai dengan teori implementasi menurut Edward III. Namun konflik ini akhirnya bisa diselesaikan meskipun pembangunan tetap dilaksanakan tanpa keterlibatan pemerintah desa.\u0000Kesimpulan: Kesimpulan dari penelitian ini adalah bahwa terjadi konflik dalam implementasi pembangunan wisata religi. Konflik tersebut menurut teori Lewis A. Coser disebabkan kekecewaan dari masyarakat terhadap pemerintah desa yang tidak merespon keinginan masyarakat. Selanjutnya konflik disebabkan karena perbedaan kepentingan. Dan diselesaikan dengan musyawarah. Adapun implementasi dari pembangunan ini menggunakan swadaya masyarakat baik dari tenaga, pikiran, maupun biaya, dan tanpa melibatkan pemerintah desa.","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140442375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Proses Pembentukan Konfrimtas Dalam Pendampingan Anak yang Berhadapan Dengan Hukum di Kota Tanjungpinang","authors":"Venny Herdany, Siti Aieta, Suryaningsih Suryaningsih","doi":"10.59188/jurnalsosains.v4i2.1230","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1230","url":null,"abstract":"ABSTRAK\u0000Latar Belakang : Anak yang mendapat hukuman penjara dan telah mendapatkan bebas bersyarat akan dikembalikan ke orang tua dan kembali lagi ke masyarakat. Sehingga kembalinya anak berhadapan dengan hukum mengalami penyesuaian terhadap lingkungan dan teman sebaya.\u0000 \u0000Tujuan:  Tujuan  penelitian ini untuk mengetahui bagaimana pembentukan konformitas dalam pendampingan anak berhadapan dengan hukum di Kota Tanjungpinang.\u0000Metode:  Metode dalam  penelitian dengan pendekatan deskriptif kualitatif . Pengumpulan data yang digunakan observasi, wawancara, dokumentasi.\u0000Hasil: Hasil penelitian proses ketaatan anak terbiasa melakukan sholat 5 waktu karena saat berada di penjara jika tidak melaksanakan sholat akan mendapatkan saksi melalui tekanan tersebut anak menjadi taat. Anak juga melakukan kesepakatan dengan cara metaati aturan batasan keluar malam. Melalui proses memilih untuk melanjutkan pendidikan, mengikuti kegiatan sosial dan memilih untuk bekerja. Bentuk kekompakan yang dilakukan anak berhadapan dengan hukum (ABH) setelah kembali ke masyarakat dengan cara membantu anggota keluarga dalam mengajar, yang mana lama-kelamaan masyarakat sekitar percaya bahwa anak berhadapan dengan hukum (ABH) dapat memberikan perubahan baru, masyarakat sekitar mulai meminta kepada ABH untuk mengajarkan anak-anaknya juga. Informasional yang dilakukan oleh pendamping kemasyakaratan (PK) dalam memberikan Informasi kepada masyarakat bahwa penanaman nilai-nilai sangat perlu di pertegas untuk meminimalisirkan tindak kriminal yang dilakukan.\u0000Kesimpulan: Melalui proses memilih untuk melanjutkan pendidikan, mengikuti kegiatan sosial dan memilih untuk bekerja. Bentuk kekompakan yang dilakukan anak berhadapan dengan hukum (ABH) setelah kembali ke masyarakat dengan cara membantu anggota keluarga dalam mengajar, yang mana lama-kelamaan masyarakat sekitar percaya bahwa anak berhadapan dengan hukum (ABH) dapat memberikan perubahan baru, masyarakat sekitar mulai meminta kepada ABH untuk mengajarkan anak-anaknya juga. Informasional yang dilakukan oleh pendamping kemasyakaratan (PK) dalam memberikan Informasi kepada masyarakat bahwa penanaman nilai-nilai sangat perlu di pertegas untuk meminimalisirkan tindak kriminal yang dilakukan","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"61 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140444065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Role of Challenges in Mediating Boredom's Influence on Career Aspirations","authors":"Ni Komang Diah, Permata Sari, Gusti Made Suwandana","doi":"10.59188/jurnalsosains.v4i2.1233","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1233","url":null,"abstract":"Background: Career aspirations play a key role in guiding individuals toward their future goals. These career aspirations become an important part of a student's journey during their studies and will develop over time.\u0000Purpose: The purpose of this study was to determine the role of challenges in mediating the influence of boredom on career aspirations\u0000Method: The research method used is the simple random sampling method. Interviews and the distribution of questionnaires carried out data collection. The data analysis technique used in this study is path analysis with SPSS\u0000Results: The results of this study show that boredom and challenges have a significant negative effect on career aspirations, boredom has a significant positive effect on challenges, and challenges mediate the influence of boredom on career aspirations. The implications of this study theoretically support the findings of previous research results\u0000Conclusion: The practical implications of the Management Study Program, Faculty of Economics and Business, Udayana University are to increase students' career aspirations by paying attention to the challenges and boredom felt by students","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"172 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140445466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Internalization of Islamic Education Values in the Book of Bidayat al Hidayah to Develop the Religious Character of Santri","authors":"Janatun Firdaus, Uus Ruswandi, Asis Saefuddin, Mahrus As’ad","doi":"10.59188/jurnalsosains.v4i2.1228","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1228","url":null,"abstract":"ABSTRACT \u0000Background: The Islamic boarding school as a place of education and study of Islamic sciences, is also a place for developing the character of students. One of these efforts is through internalizing the values of Islamic education in the book of Bidayat al Hidayah to develop the religious character of students \u0000Purpose: The purpose of this study is to analyze the Program, Process, Evaluas, Supporting and inhibiting factors of the impact of internalizing Islamic educational values in the book of Bidayat al Hidayah to develop the religious character of students in Islamic boarding schools \u0000Method: The method used in this study is the descriptive-analytical method \u0000Results: The results showed that the internalization program of Islamic educational values in the book of Bidayat al Hidayah in Islamic boarding schools was carried out through creed formation programs, worship formation and moral formation.  By indicators of having a wise attitude, courageous, maintaining self-chastity and fairness \u0000Conclusion: Based on the results of the study, it can be concluded that the internalization program of Islamic educational values in the book of Bidayat al Hidayah consists of a creed formation program, a worship formation program and a moral formation program","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"27 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140450567","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pengaruh Strategi Pemasaran Terhadap Kinerja Perusahaan Melalui Sumber Daya Manusia pada Perusahaan Pangan","authors":"Moh Wirasto Tune","doi":"10.59188/jurnalsosains.v4i2.1229","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1229","url":null,"abstract":"Latar Belakang : Perusahaan pangan berorientasi pada pemasaran produk sehingga strategi pemasaran yang digunakan sangatlah penting. Sebuah pemasaran pasti memiliki tujuan yang ingin dicapai, hal ini yang berkaitan dengan kinerja perusahaan dan sumber daya manusia\u0000Tujuan:  Tujuan penelitian ini adalah untuk mengetahui strategi pemasaran terhadap kinerja perusahaan melalui sumber daya manusia pada perusahaan pangan\u0000Metode:  Metode penelitian yang digunakan adalah penelitian kuantitatif dengan sumber data yang digunakan adalah data sekunder yakni hasil dokumentasi berbagai buku, jurnal, video atau karya lainnya yang berkaitan dengan penelitian\u0000Hasil: Hasil penelitian menunjukkan bahwa strategi pemasaran memengaruhi kinerja perusahaan, dimana implementasi strategi yang baik berkontribusi pada peningkatan kinerja perusahaan.\u0000Kesimpulan: Peran penting sumber daya manusia dalam memediasi hubungan antara strategi pemasaran dan kinerja perusahaan menegaskan bahwa SDM adalah aktor utama yang memiliki peran sentral dalam pemilihan dan implementasi strategi pemasaran yang berdampak pada kinerja perusahaan","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"66 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139960034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Effect of Service Quality on Customer Satisfaction in the Airline Industry in Tanzania","authors":"Davy Parsaoran Hinsa Pardede","doi":"10.59188/jurnalsosains.v4i2.1225","DOIUrl":"https://doi.org/10.59188/jurnalsosains.v4i2.1225","url":null,"abstract":"Background: The development of airlines owned or managed by private parties today shows a fairly high development so that the level of competition to get customers is increasingly difficult. One of the strategies carried out by airline management is to provide optimal service, it is expected that those who provide flight services will meet the expectations of their customers, able to win the competition which ultimately gets maximum profit. \u0000Purpose: This study is intended to determine the results of service quality on the satisfaction of Airline clients in Tanzania, especially Precision Air Limited customers \u0000Method: The explanatory study designed the data collected using interview method of 4oo customers of Precision Air Limited, non-probability sampling procedure was used to select a sample of respondents from the target population, multiple regression analysis to answer the research objectives. Key information in the study was collected through questionnaires, interviews, and observations. Pearson correlation was carried out to assess the strength and direction of linear relationships between variables, multiple regression models at a significance level of 5% were used to determine the relationship between dimensions of service quality and customer satisfaction \u0000Results: The results in this study show that the findings spread that the five spheres of facility excellence are positively related to customer satisfaction. Relying on multiple regression results, it was found that the significance value of each independent variable was tangible 0.674, reliability 0.001, assurance 0.449, and empathy 0.000 \u0000Conclusion: It can be concluded that service quality is seen from three dimensions: dependability, receptiveness, understanding have a positive and significant effect on client satisfaction. Two dimensions: tangibility and guarantee as part of it have a positive effect but do not have a significant effect on customer satisfaction of Precision Air Limited.","PeriodicalId":503024,"journal":{"name":"Jurnal sosial dan sains","volume":"69 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139959999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}